We performed a comparison between CylancePROTECT and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is stable and scalable."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The stability is very good."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"The Application Guard and ByteGuard are useful features."
"The initial setup of CylancePROTECT is very easy."
"The solution is pretty easy to scale."
"You can manage all the threats and everything from a centralized dashboard."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"The most valuable feature of CylancePROTECT is the support."
"The solution’s AI is its most valuable feature."
"The most valuable feature of this solution is the ease of use."
"It can block certain web pages that may contain viruses or pose a threat to the computer."
"The tool protects everything."
"They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
"The stability is great."
"It hasn't crashed a single time, so it is stable in that sense."
"The product is good and has a good interface."
"This solution does not slow down your systems. It is very light."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The dashboard isn't easy to access and manage."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution is not stable."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"They could improve on the false positives, reporting and whitelisting features."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The security scripting needs improvement. It needs deeper security for scripting."
"I would say one thing that they might need to bring in is protection for mobile devices."
"It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying. It should have a feature similar to the Intercept X feature in Sophos."
"It would be useful if they could automate the deployment more."
"The solution lacks the automation I need."
"I am a MAC user and my asset cybersecurity is continuously displaying warnings that I am not using their firewall."
"The product could have better integration with third-party products that would help extend functionality."
"The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."
"ESET's updates are mostly manual. That's my biggest concern. I'd like it to be more automatic. I've had to download the new version and run it manually to install it. I've got several workstations like that right now."
"I saw a bunch of false positives which need to be fixed."
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CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews. CylancePROTECT is rated 8.0, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our CylancePROTECT vs. ESET Endpoint Protection Platform report.
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