We performed a comparison between CyberArk Identity, Keeper, and ManageEngine Password Manager Pro based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"CyberArk Identity is a mature product."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The initial setup of CyberArk Identity was straightforward."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"i have only one password to remember, which is the one to get me into Keeper."
"Stronger passwords are being used across the board in our organization."
"What I like the most is the fact that I can just mark anything and it is automatically copied into the clipboard."
"The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
"The generator of complex passwords keeps me safe from being hacked."
"I can access my passwords from any Internet connected device."
"The possibility of assigning information to different groups and individuals has been the most valuable."
"It keeps my passwords organized and safe."
"The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."
"The security provided is very enhanced and it does a great job of keeping passwords safe."
"It is very safe and we haven't had any security issues."
"It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily."
"The user interface could be improved."
"They could improve their UI and make everything more user-friendly."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The solution could be easier to use and I found it to be very complex involving many steps."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"If you purchase the premium, then after the subscription expires, you cannot edit your passwords any longer, even if you could before you purchased the paid subscription."
"I would like to see a way to store files and photos in the next update. If it already does this, I have yet to explore it."
"Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault."
"Keeper does not provide password management for mobile apps."
"Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs"
"Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections."
"They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"It's a pretty technical solution. It's designed for more technical people."
"There is room for improvement in making the UI more user-friendly."
"The user interface could be improved and made more user friendly."
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