We performed a comparison between CyberArk Identity, Fortinet FortiAuthenticator, and Keeper based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"I found the solution to be stable."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The initial setup is straightforward. It takes me up to an hour and a half."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The initial setup is so easy and there is no problem in the implementation."
"The initial setup of Fortinet FortiAuthenticator is easy."
"The most valuable feature is the flexibility in using the SMS messages."
"The solution's most valuable aspect is that it easy to install. The user experience is very good."
"FortiAuthenticator is really good software that integrates very well with Fortinet products."
"The product enables SSO."
"For someone concerned with multifactor authentication, I'm satisfied with the product."
"The solution is very easy to manage."
"The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
"It saves us from duplicating passwords for different accounts."
"Support is very quick to respond, and they have fixed any issues that I have had."
"Auto login across platforms allows for no copying and pasting."
"The installation and its use are very simple."
"It syncs with all devices and supports all platforms."
"A useful solution for storing encryption keys, programming and developing a SaaS platform."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"We would like to see an improvement in the ability to manage mobile devices."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The user interface could be improved."
"The solution could be easier to use and I found it to be very complex involving many steps."
"They can include the Mobile Device Management (MDM) feature."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"I would like to see more security features in reference to identity login or identity identification."
"The only issue I encounter is that when not using FortiAuthenticator for an extended period, it's typical to encounter some obstacles in the configuration process that you need to address."
"The technical support team is bad."
"We had issues trying to integrate the keys properly during the initial setup."
"Integration with FortiGate could be more fluid."
"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."
"Improvements in the product could start from the dashboard, overall customization, and configuration."
"We've had some issues with integration."
"I would love it if you didn't have to re-authenticate when you start up a new browser."
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"The stability of the solution can be improved."
"Its aesthetic needs improvement."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections."
"Needs to improve KeeperFill on iOS."
"Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs"