We performed a comparison between Commvault Cloud, IBM Spectrum Protect, and Veritas NetBackup based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery.
"It's easy to configure multiple jobs and media agent locations for each server. We do offsite backups for all of our servers, but we also do onsite hourly backups of them. That has benefited us several times when we had an incident and didn't want to roll back a server an entire day."
"All the management is centralized from that CommServe server. You can manage all the clients and all the infrastructure using one interface and one server... Using the Commvault interface, you can customize and generate multiple reports to easily see what is protected and what is not protected in the environment."
"Commvault integrates well with all types of operating systems and supports heterogeneous environments."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"In the VM, we have Live Recovery, Live Mount, and Live Sync."
"We use the solution for cloud and data backup."
"The solution is very stable and offers a good level of performance."
"The business value comes from the capability to overcome data losses."
"Its incremental forever approach is valuable, so we don't have to load tapes to do a restore."
"With Spectrum Protect, you can use any type of disk to back-end the repositories. It gave us flexibility to use whatever storage we wanted at our secondary site."
"When I have to do disaster recoveries, I can do it with this tool."
"Technical support is okay. We have not had many issues with them."
"It helps our customers protect their data, especially with stuff like ransomware, compliance, and regulatory requirements."
"The archiving feature is the most valuable aspect of the solution."
"Our performance is better."
"The product is stable and reliable."
"The feature that is most useful for us is that it backs up every application that we own."
"It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable"
"The reporting is very good, with all of the details highlighted and very clear."
"Best feature is its three-tier backup."
"The documentation is good."
"I have found the Media Server Deduplication tool, deployment policies, and agentless features to be the most valuable features."
"The tool's most valuable feature is backups."
"It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."
"Commvault Complete Data Protection would benefit from improving their training resources."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."
"An area for improvement would be the ease of use - the GUI is not up to the mark compared to other products in the market."
"It should have the ability to break down the data that's being backed up. It should have better reporting."
"The solution's initial setup process wasn't easy...The solution is overly complicated in terms of architecture, especially compared to other tools in the market."
"I need to have more than two instances working together. I need a worldwide grid able to have replication between three, four, or five instances."
"We cannot take VMware backups for our banking data center environment."
"Ease of use. That has got to be the one thing that I routinely hear from clients and customers, that it's a little bit more difficult than it should be. What I'm finding is that IBM has heard that and they're responding with updated interfaces and things like that."
"Its management part can be better and simplified. It is kind of a beast as compared to Commvault or Veeam, but they are more user-friendly. They are also easier to learn, whereas Spectrum Protect definitely takes time. They should simplify it. Our teams are pretty comfortable with it because we have been using it for a long time, but from the perspective of a new user who is evaluating or using this solution, it is definitely more complex in terms of manageability. Its monitoring could be improved so that it can even monitor the jobs that are scheduled by external schedulers. There are situations where a database team might decide to use their own schedulers, but currently, Spectrum Protect is not able to catch those jobs in the Operation Manager console."
"They need to reduce the complexity and make the learning curve easier."
"Main area that could be improved is the pricing, to make it more competitive"
"Once the protection plan is created, we cannot pause or resume via the web administration page."
"Technical support only gets back to us the following morning."
"The cost is expensive."
"NetBackup's reporting features are a little poor."
"It needs support for Kernel-based Virtual Machines (KVMs)."
"Technical support is somewhat slow and is in need of improvement."
"Maybe they could add more cloud solutions."
