We performed a comparison between BMC TrueSight Operations Management, CA Application Delivery Analysis [EOL], and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is a scalable solution."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"I like the event management part."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It works irrespective of the operating system we’re running."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The most valuable feature is the fault management monitoring."
"The pricing is relatively low compared to other solutions in this area. I'd go so far as to say it's even significantly less than the competition."
"One thing it helped with: We should never get traffic from outside the U.S. and we were getting traffic from Europe, and that was a problem. We found out what caused it. Dynatrace helped us find that information out. We wouldn't have found it otherwise."
"It is a platform that is very well-suited for marketers, but also for technology people. That is the key: the dashboard."
"The AppMon solution helped the operations guys to pinpoint one problem area and call the specific group, instead of everyone. The mean time to repair and the resource utilization time, they are totally reduced."
"The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics."
"We have been capturing all the information and evaluating whether it can be improved or not."
"Dynatrace can look into application transactions at the packet level, which pretty much relieves us of the work of manually collecting, analyzing, summarizing, and presenting the data, as we had done in the past."
"The stuff that's coming with the new pieces around the Dynatrace Managed SaaS implementation. The ease of implementation there is significant. We've spent a lot of time with AppMon and DC RUM - that's a lot of time to set up, configure. With Managed solution, you just drop it in and everything pretty much auto-instruments."
"We are using Dynatrace for prediction and staging for every step of our development cycle."
"The solution could improve its price."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The solution is a little obsolete."
"The pricing could be better."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"My biggest complaint about ADA is that you have to rely on dedicated appliances."
"The user interface needs improvement."
"What needs improvement in Dynatrace is its dashboard. Creating dashboards in Dynatrace is good, but compared to Grafana, which is integrated with Broadcom DX APM, the resulting dashboard in Dynatrace isn't as clear. The Dynatrace dashboard needs to be more graphic."
"Because we are financial, there are certain things that we cannot put on the cloud. However, that is a given fact, not only for us. It is a given fact for any financial company because of PCI compliance. Because of PCI compliance, companies don't take the risk of putting data in the cloud."
"I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space."
"I would like to see single pane monitoring."
"For AppMon, in order to use the rich client especially, I think you have to be somebody who is in there more often than not. It's not necessarily as intuitive as it could be."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"Scalability-wise, on the data side, I'm really worried because they are giving only seven days data retention. They should plan something on that, to increase the data."
"Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement."
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