We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and Instana Dynamic APM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The Event Management is outstanding; still is the most interesting part of the product."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It is a very stable product."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"I believe that the ease of use and UI is great"
"WAS GC monitoring enhanced our application performance and DB SQL performance."
"Attribute decoration is a unique and very powerful feature. We can add meaningful meta information based on our internal demand."
"We make custom dashboards for our development areas so they can understand how busy traffic affects their application with traffic. They can see how traffic directly affects their application in positive or negative ways."
"CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity."
"We are able to easily and quickly find some of the problems with the applications and coding, and some of the performance problems."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"Cross-VM transaction traces provide a complete "what happened where"."
"The deep-process instrumentation gave us an opportunity to understand application process performance in detail."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"It's great for monitoring services and applications."
"With Instana, the interface and the UI are very simple to use."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"The overall capabilities are the most valuable."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The solution is overly complex."
"The solution's support service could be better."
"The solution is a little obsolete."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The pricing could be better."
"The product must provide more AI capabilities."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"It should be easier to install or set everything up. "
"It doesn't have a proper database, and the configuration is very difficult."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
"We enountered stability issues. They were mitigated by performance tuning within infrastructure."
"The interface is getting a little old."
"The technical support is very poor."
"The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"Maybe log monitoring could be better."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"We'd always like to see additional functionalities."
"New Relic has a better UI in terms of how it presents the data."
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