We performed a comparison between Bizagi, IBM Case Foundation, and Pega BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Very, very stable."
"This solution is easy to use and it is a good tool for process modeling."
"The solution offers a free version of their product."
"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."
"The free online Help and E-Learning is very strong."
"It automates a completely manual, complicated process."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"The client and the IBM content navigation are the solution's most valuable features."
"It's very easy."
"The solution is scalable."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable feature is its stability, which is why we are using it."
"Case Foundation provides a strong security boost."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The user interface and the ease of developing the workflow for an application are valuable features."
"The case management functionality of this solution has been most valuable."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"The solution provides us with a very good dashboard."
"The interface is quite simple and easy to use, even for beginners."
"Pega BPM offers a lot of out-of-the-box functionalities."
"The solution was very limited."
"It is difficult to drive ROI on types of processes involving complex business rules."
"I'm not really satisfied with the reporting aspect."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"The service as it currently stands is out-of-date and lacks flexibility."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The cloud version could use more stability."
"The solution can be quite expensive."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"The solution would benefit from more integration capabilities."
"It needs more integration with other platforms."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"The initial setup takes time."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
