We performed a comparison between Aternity AppInternals [EOL], BMC TrueSight Operations Management, and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"I like it that one can match IPs with the application name."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"Synthetic transactions, WMI and SNMP query capability."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It is a scalable solution."
"I like the event management part."
"The most valuable features of the solution are alert management, alert generation, and event management."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"Smartscape is a wonderful feature. I'm really loving it because there's no need for you to go deep into an analysis and go in to see where we are going wrong. You go to Smartscape, pass all the connections, and it will tell you the root cause."
"It will allow us to eventually become more proactive when problems start arising. We can see them before they happen and address them before there is any impact to our customers."
"We were able to decrease the number of production defects ever since we started using Dynatrace in our test environment."
"The initial setup is easy."
"We can see which step in a transaction is causing latency, right down to the particular Java class"
"It has more functionality, better additional components, and better management of problems. It also has a good AI."
"The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."
"Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly."
"Support for PHP, DB and other applications need to be supported."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"It would be great if the solution could offer fixed bundles and more features."
"They should find a way for report generation from TTW to run quicker."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"The technical support is not very good and should be improved."
"The recording mechanism for synthetic transactions could be improved as well."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"More modules for less popular applications and better documentation."
"Deployment requires lots of resources (servers). It has too many consoles."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The solution is overly complex."
"The solution is a little obsolete."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"I would suggest to have more rich client features on Appmon as soon as possible."
"For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster."
"The one thing I am really missing is the final Azure dashboard."
"The web-based UI needs to be improved."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"Bring the interface to the same level as OneAgent."
"I think at times AppMon has given some folks some headaches from a configuration standpoint, and a maintenance standpoint, but aside from that I don't think they've really had many headaches with it."
"Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool."
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