ARIS BPA vs IBM BPM vs Tungsten TotalAgility comparison

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7,764 views|5,936 comparisons
89% willing to recommend
IBM Logo
9,434 views|7,274 comparisons
90% willing to recommend
Tungsten Automation Logo
1,716 views|859 comparisons
89% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ARIS BPA, IBM BPM, and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design.
To learn more, read our detailed Business Process Design Report (Updated: April 2024).
769,479 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Business Process Analysis: We can simulate, optimize, and analyse business processes based on various business requirements. It assures our rolling out the best processes.""It has helped me get some ideas across more clearly to my colleagues.​""The initial setup is easy.""The most valuable features are business process modeling and reporting.""The most valuable features of ARIS BPA are its flexibility and reporting.""BPA, the modeling tool, is the main module used because of our need for documentation.""It helps the business make an informed decision.""​The BPMN notation and the share flow through users. It is nice to see all flows in a common, shared space for all the stakeholders to view the same thing and the same language.​"

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"It's a solid product. It covers most of the pain points for clients.""Provides the power to understand and automate processes.""IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation.""Automation is the most valuable feature of IBM BPM.""IBM BPM is stable.""IBM BPM is both scalable and stable.""It has an elaborated way to explore the IBM BPM processes.""The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."

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"Kofax TotalAgility is stable.""What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature.""One feature I like is that it makes the matrix easy for an unstructured document.""It's a growing tool that offers a complete package of BPM, case management, and capture capabilities.""Data extraction and auto-classification are great features.""Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding.""Kofax TotalAgility is a great design tool for reading handwritten invoices.""The tool is low code which saves you from a developer."

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Cons
"The user interface could be more intuitive and better designed.""We should have the ability to download ARIS EPCs to Visio.""I believe the solutions BPM tools are not very good and need improvements.""Some improvements have been done, after Software AG acquired ARIS, but I don't believe it's still integrated with the other tool WebMethods in a perfect way.""The user experience's usability (in general) should be improved as the tool is updated.""There should be a more intuitive tool when creating reports.""The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly.""ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."

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"We have had to use Mule as an alternative integration tool because it is more flexible than IBM BPM.""I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going.""Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that.""The configuration is not that easy, and the initial deployment took three months.""If the processing gets better, it would be more efficient.""They should incorporate an API gateway functionality within it to simplify integrations.""The debugging needs improvement. There is some confusion surrounding the debugging.""The initial setup can be tricky because IBM BPM is not based on a popular stack, and it's difficult to hire a developer for this product."

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"The Transformation Designer of KTA can be made better.""The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement.""Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code.""Table line item extraction is not possible through Quick Capture.""Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy.""Sometimes there isn't enough accuracy when it comes to extracts.""It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize.""Kofax needs to improve the low-code or citizen developers."

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Pricing and Cost Advice
  • "Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."
  • "The tool is expensive."
  • "Pricing is a bit on the higher side."
  • "The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."
  • "It is well worth the investment in the enterprise."
  • "Negotiate. Price is high so make sure you’re getting the best deal."
  • "​It is on the higher side."
  • "ARIS Express​ is free."
  • More ARIS BPA Pricing and Cost Advice →

  • "It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
  • "Starting out with Express can also help reduce the cost for adopting the product."
  • "​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
  • "It gives us a good return on investment."
  • "We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
  • "Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
  • "It has a low cost to implement. You'll get your money back in the same year that you complete the project."
  • "The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
  • More IBM BPM Pricing and Cost Advice →

  • "The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
  • "It is slightly more expensive than other tools."
  • "Kofax TotalAgility is very expensive."
  • "It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
  • "The price of this solution is less than some of the competition."
  • More Tungsten TotalAgility Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of ARIS BPA are its flexibility and reporting.
    Top Answer:ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once. It is a… more »
    Top Answer:I always miss an execution module that is better than the current one. The current one is called ARIS Process… more »
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user… more »
    Top Answer:The product is expensive considering the hardware and software costs.
    Top Answer:The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the… more »
    Top Answer:The price of this solution is less than some of the competition.
    Top Answer:The product's console version is old. It should also improve its forum.
    Ranking
    3rd
    Views
    7,764
    Comparisons
    5,936
    Reviews
    19
    Average Words per Review
    463
    Rating
    8.6
    Views
    9,434
    Comparisons
    7,274
    Reviews
    24
    Average Words per Review
    417
    Rating
    7.7
    Views
    1,716
    Comparisons
    859
    Reviews
    15
    Average Words per Review
    757
    Rating
    8.2
    Comparisons
    Also Known As
    ARIS, ARIS BPM
    WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
    Kofax TotalAgility, TotalAgility, Singularity, Capture Enabled BPM
    Learn More
    Overview

    ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

    What makes the difference?

    • The most comprehensive platform for process excellence in the market
    • Easy to use
    • Covers business & IT architecture from all angles
    • Full flexibility and >100 diagram types
    • Customer-driven development based on best practices
    • Strong partner ecosystem

    ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

    IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.

    IBM BPM Features

    IBM BPM has many valuable key features. Some of the most useful ones include:

    • Process designer authoring tool
    • Collaborative editing and immediate playback of processes
    • Interactive user interfaces
    • Process rules based on IBM Operational Decision Manager
    • IBM Integration Designer (BPEL and SOA)
    • Designing and building case management systems
    • Process portal
    • Real-time monitoring and reporting
    • Performance analytics and optimizer
    • Performance data warehouse
    • IBM Process Center with a shared asset repository
    • IBM Process Federation Server
    • Built-in enterprise service bus (ESB)
    • Transaction support
    • Integration adapters
    • Network deployment support
    • High availability: clustering and unlimited cores

    IBM BPM Benefits

    There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:

    • Increased efficiency and cost savings: IBM BPM can help you optimize existing processes and incorporate more structure into the development of new processes by removing process redundancies and bottlenecks.
    • More scalable processes: The solution enables better process execution and workflow automation, which transfers well when scaling processes.
    • Greater transparency: Because IBM BPM’s process automation clearly defines owners for tasks along the process, it provides more transparency and accountability throughout a given process. In turn, this fosters more communication among teams.
    • Less dependency on development teams: IBM BPM offers low-code features which remove potential dependencies on development. Business users can be onboarded onto these tools quickly and easily, thereby increasing process automation across the company.

    Reviews from Real Users

    IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.

    Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”

    Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."

    A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."

    A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”

    Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.
    Sample Customers
    Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
    Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
    AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Manufacturing Company13%
    Comms Service Provider13%
    Retailer5%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company11%
    Government11%
    Manufacturing Company10%
    REVIEWERS
    Financial Services Firm57%
    Computer Software Company17%
    Insurance Company10%
    Real Estate/Law Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company13%
    Manufacturing Company7%
    Retailer6%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company15%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise8%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    REVIEWERS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise71%
    REVIEWERS
    Small Business35%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    Business Process Design
    April 2024
    Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design. Updated: April 2024.
    769,479 professionals have used our research since 2012.