We performed a comparison between AppDynamics, Avada Software Infrared360, and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It has improved my organization because we are able to proactively and reactively look at performance issues."
"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"It helped to find quick solutions for specific business transactions."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"The best feature of AppDynamics is the analytics, which gives us the business insights of the application."
"The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Monitoring that ties into our incident management system"
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It has role-based access to queues, giving us more insights into problems."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It has given visibility to how an end user utilizes and experiences our service offerings."
"We also got know many internal code bugs which could have caused memory leaks or other issues which we were not able to catch during that development phase."
"We have identified some critical issues, which are not available or recreatable in the Dev or QA environment."
"You get a good insight into what is going on inside your code."
"Dynatrace's power lies in its ability to inspect and chart transactions, and draw the PurePath tree. The parameters of the requests and methods can be selected to access the necessary information for efficient analysis."
"The vendor team who did the setup was very good. They sent a very skillful resource for the setup."
"It is easy to see what areas you want to alert on and catch."
"The view it provides for default analysis is very nice. The way in which it showcases how the metrics have been captured and how lucidly that they are displayed. This is a good thing to have from a technical and non-technical perspective."
"I would like to see more of a unified platform. They're very, very new on the server side, machine agents. I want them to be more mature in this area."
"AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning."
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."
"Their support should be improved. Clusters and monitoring can also be improved."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"I think I would like to see a better way to deploy and upgrade the machine agents that we use. Currently, we have to use SCCM, and that might just be our environment with the customer."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. In my opinion, it could be extended even more. I would like it to be more configurable for the end-user. It would be nice to have more business rules applicable to the severity. It's already very good as it is now. It is based on the impact on your front-end users. But it would be nice if we could configure it a bit more."
"When it comes to monitoring, we did the integration with VMware vCenter, and we were able to see some good stuff. The VMware vCenter integration was really great, but what we really missed was the integration with the network management stuff such as Cisco ACI. We wanted to see integration in that area, but it was not provided by Dynatrace. So, the main feature for us is integration with things like Cisco ACI. If they can bring that one in, with vCenter in there, it would be a total solution. It would be absolutely incomparable to anything else in the market."
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."
"Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"The user interface needs to be improved."
"It needs .NET core support to the level of Java."
"There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."
"It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace."
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