We performed a comparison between Adobe Workfront, Alfabet IT Planning & Portfolio Management, and Jira based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Broadcom, ServiceNow and others in Project Portfolio Management."The tool is very user-friendly."
"The intake feature is the most valuable in Workfront."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"The solution is stable."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Monitoring the progress of projects and tasks is very effective."
"The dashboard is the most valuable feature."
"No other platform can compete on speed or search."
"The informatics is the most valuable feature. It captures what we need."
"Jira has a useful user interface and overall is easy to understand and learn."
"The most valuable feature is managing software development."
"Its visual display and ease of use are most valuable."
"It allows you to do a lot of stuff, and the functionality is pretty rich. It integrates well with other products, like GitLab, that we are currently intensely using at the company."
"The integration between Confluence and Jira, along with Jira's ticketing system, is a valuable feature the product offers its users."
"It includes by default all the necessary tools for a project manager to work and make their work more efficient."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"The solution's visualization feature could be user-friendly."
"Workfront's reporting capabilities must be improved."
"Sometimes there are glitches when we are reviewing an interactive proof."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"We were having some difficulties creating different kinds of reports and dashboards."
"The user-experience, enhanced performance, and in-hand governance can be improved."
"The support could be improved."
"The automation feature needs to be more user-friendly."
"There is always a bit of a performance problem. It's a bit slow to load the whole data."
"If Jira would be interested in offering a SharePoint version, it would be beneficial."
"Jira could be easier to use, especially for administrative tasks. It's quite complex, so it's important to understand it well. While the reporting and dashboards are good, there's room for improvement in some areas where extra features would be helpful."
"Nowadays, many organizations are moving toward the Objectives and Key Results (OKR) framework, and this is something that Jira should be able to accommodate."
"I would like to see more integration available with more tools."
"In general, although we use JIRA, we never really learned how to use it properly. The learning curve of the solution is high. It has a lot of power, and yet we don't understand its capabilities."
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