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Hassen Ellouze - PeerSpot reviewer
Co-Director at Proxym Group
Reseller
Top 5
Reliable performance, offers good support
Pros and Cons
  • "We are a vendor for the healthcare sector, especially hospitals, and normally, we use a full Cisco solution for stability, especially for the stability of the Access Points and the security of switches."
  • "The biggest barrier to buying Cisco or using Cisco is the price and also the competition with competitors and with Cisco partners."

What is our primary use case?

Our clients use it to build a network based on level two and level three Cisco switches, and that's all.

How has it helped my organization?


What is most valuable?

Sometimes, people choose Cisco because it's Cisco. And that's all.

We are a vendor for the healthcare sector, especially hospitals, and normally, we use a full Cisco solution for stability, especially for the stability of the Access Points and the security of switches.

This gives the client more comfort when choosing, for example, Huawei or other brands. They feel more comfortable with Cisco.

What needs improvement?

The biggest barrier to buying Cisco or using Cisco is the price and also the competition with competitors and with Cisco partners.  

We don't find any problems with Cisco switches except the competition pricing with other Cisco partners, especially because we are a seller and implementer. Sometimes, we find ourselves in front of partners who have better prices than us.

The biggest challenge in using the Cisco solution is the relationship with partners or Cisco partners.

Even sometimes we have clients who need to work with us. And even the needs and the bill of materials are established by us, but unfortunately, at the end, they don't buy from us because of pricing from other partners.

Competitors' prices are cheaper. 

Buyer's Guide
Cisco Catalyst Switches
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For how long have I used the solution?

I have been familiar with this product for more than ten years. 

What do I think about the stability of the solution?

Cisco Catalyst Switches are reliable. I would rate the stability a ten out of ten. 

It is a very stable product. 

What do I think about the scalability of the solution?

The scalability is good. Sometimes, it has about 500 network points. 

Our clients are hospitals, for example, ranging from 50 to 200 beds.

Not big hospitals, but medium-sized hospitals. The most recent one was between 300 to 500 users.

How are customer service and support?

The support is good. Even if we don't need a lot of support, what we got is stable enough. But when we need support, the support team is there.

How would you rate customer service and support?

Positive

How was the initial setup?

It was a little bit difficult the first time, but now, because we have the model, it's very simple for us.

Because we work especially for one sector of the industry, which is hospitals, we have a fixed model to set up the network. So, it's very easy for us to set up a Cisco network in those hospitals.

A few years ago, we established a model for installation in those hospitals, and now it's okay. Our technicians know how to do it. So they can set up the entire network within one week.

The deployment takes one-week maximum. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a ten out of ten, with ten being expensive. 

What other advice do I have?

I would recommend using it because of its stability and high quality.

Overall, the whole solution is good. I would rate it a seven out of ten. The pricing and competition from partners are the main two issues. It's not fair competition.

I accept competition with another seller or integrator like me. But if I find someone in the market who is an integrator, reseller, and distributor all at the same time, it's not fair competition.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Arif-Kundi - PeerSpot reviewer
CEO at BazTech
Real User
Top 5
Reliable platform with easy-to-access console
Pros and Cons
  • "The platform significantly improved our organization by addressing latency issues in our network."
  • "The product’s pricing needs improvement."

What is our primary use case?

Our primary use case for Cisco Catalyst Switches for campus-wide local area networks. We have configured it to power and support LAN nodes and facilitate separate VPNs, terminating routers for secure remote communication.

How has it helped my organization?

The platform significantly improved our organization by addressing latency issues in our network. Previously, banking operations were impacted by switch-related disruptions.

What is most valuable?

The platform is reliable and easy to use.

What needs improvement?

The product’s pricing needs improvement.

For how long have I used the solution?

We have been using Cisco Catalyst Switches since 2007.

What do I think about the stability of the solution?

The platform is stable. We never encounter any issues and receive regular updates. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

We have over 400 Cisco Catalyst Switches users in our organization.

How are customer service and support?

When we needed access to resources or encountered issues with the software solution, we utilized the help desk provided by Cisco.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have worked with HP before. Later, we switched to Cisco to create a wide network area.

How was the initial setup?

The initial setup was straightforward as there was ample availability of resources within our country trained in Cisco equipment.

Our deployment model primarily involved an on-premises setup for the Cisco Catalyst Switches. At the headquarters, we deployed the core and distribution switches to create a robust network infrastructure. The core switches served as the backbone, while smaller switches, likely the Cisco Catalyst 900 series, were deployed in branches for more streamlined connectivity. The network was interconnected through routers, facilitating efficient communication across the organization. Additionally, we implemented an MPS deployment to enhance network performance and management.

What was our ROI?

The product is worth the investment considering consistency in efficient operations without compromise. We experienced minimal downtime, attributed not to Cisco equipment but external factors like power issues in the grid. It is a robust solution.

What's my experience with pricing, setup cost, and licensing?

We had to pay for the product’s licenses.

What other advice do I have?

It is easy to access the console and troubleshoot the issues. It has effective protocols implemented within Cisco devices.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
June 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
IT Manager at CLOUDJET GROUP
Real User
Top 5
Highly reliable solution that ensures stable and consistent network performance
Pros and Cons
  • "I highly appreciate the durability and the availability"
  • "Facilitating and adapting the security updates would be a good improvement, because usually it requires to reboot the router to get them"

What is our primary use case?

We mainly use it for user access in corporate offices, but we have been working on certain projects that require using XE access to support APIs and network connectivity. 

What is most valuable?

I highly appreciate the durability and the availability. It is also proven to be a very reliable solution that ensures stable and consistent network performance. 

What needs improvement?

Facilitating and adapting the security updates would be a good improvement because it usually requires use to reboot the router to get them. The whole process is slightly complex and it could be easier. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for ten years. 

What do I think about the stability of the solution?

It offers excellent stability. There are some switches with twenty years of uptime which is quite an impressive number. 

What do I think about the scalability of the solution?

Catalyst Switches provide scalability and accommodate different network demands. 

How are customer service and support?

The quality of the customer support that is provided depends on the line of the product and the model that is used. Sometimes, the first level of support is basic, but mostly it is good. Their customer service is available at all times. I rate it seven out of ten. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup might be significantly challenging for clients who are not familiar with its intricacies. Their advanced features and configuration options require knowledgeable IT professionals to implement them. 

What about the implementation team?

Once the solution is set up, the process of deployment and configuration is almost seamless. It takes around one hour to be fully completed.

What's my experience with pricing, setup cost, and licensing?

I find the price to be just right, it is not cheap, but it is not expensive. The solution provides a good balance between the features and the cost structure. They offer many options regarding the licensing so it is easy to choose one option that adapts to the needs of the customer. 

What other advice do I have?

I strongly recommend this solution because it delivers high-performance switching, enabling fast data transfer rates with minor to no bugs. I rate it nine and a half out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Akshit Chhokar - PeerSpot reviewer
Technical Solutions Specialist - Networking at Google
MSP
Top 5
Offers top-notch performance and reliability
Pros and Cons
  • "The solution is robust in terms of the equipment provided."
  • "It is not easy for everyone to configure the product's initial setup part, making it an area where improvements are required."

What is our primary use case?

In the market, if you are deploying any kind of network in an environment, there is a need for switches to distribute the network. You can use a switch to distribute the entire connection to other users in the company if you have a small company.

What needs improvement?

I can't think of an area where improvements are required in the product since Cisco seems to be regularly involved in patching the software part. Cisco Catalyst Switches releases regular software updates, so there shouldn't be any issue with the solution.

It is not easy for everyone to configure the product's initial setup part, making it an area where improvements are required.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for three years. I am a customer of Cisco.

What do I think about the scalability of the solution?

Stability-wise, I rate the solution an eight or nine out of ten.

The product is not easy for everyone to configure the initial setup. Sometimes, it becomes a pain point when people are not able to understand everything related to the product, and they run into certain issues, making it a reason why I would say that the tool is not that stable.

How are customer service and support?

Cisco's support team is good and can provide you with solutions quickly since Cisco has not given its support area to vendors. All of Cisco's support teams are handled by Cisco's employees. Cisco has support centers all around the globe, including countries like India, Singapore, Australia, and Europe. As a customer of the switches and routers from Cisco, my company gets twenty-four hours and seven days a week of access throughout the year to contact the support team and its engineers, who are well-trained before they get deployed on the queue to pick up the customer cases.

I rate the technical support a nine and a half out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with switches from NETGEAR and Sophos, but both products can provide detailed functionalities or features like Cisco Catalyst Switches. The functionality and features you get with Cisco Catalyst Switches are incomparable to other tools.

How was the initial setup?

The product's initial setup phase was a bit difficult. A subject matter expert might be required to help with the initial setup phase.

The solution is deployed on an on-premises model. The product works fine if you have experience with Cisco Catalyst Switches.

The solution can be deployed in a few hours. For the basic deployment, it takes a couple of hours.

What's my experience with pricing, setup cost, and licensing?

The solutions are costly, considering that Cisco provides top-notch support and devices.

What other advice do I have?

Cisco Catalyst Switches have impacted our company's network flexibility since it is a very flexible product. The solution is robust in terms of the equipment provided. As per my knowledge, no other switch provides the same functionalities that Cisco Catalyst Switches provide in the current market.

In terms of network security in our company, I would speak about the number of VLANs that users can probably have on Cisco Catalyst Switches and how we can manage the traffic going from one VLAN to another VLAN, which is a very smooth process with no issues. When you look at network security, the way Cisco implements SCP is tremendous since it has many features that one can use that are not available in other legacy products.

The performance and reliability of Cisco to support our company's critical applications are areas of the tool that can be described as top-notch.

In terms of the tool's management and configuration, if a person is into the networking field and works as a network engineer who has probably dealt with CCNA or CCNP certifications with experience for a couple of years, it will be very easy to use. Cisco Catalyst Switches might be a little difficult for a newbie to learn. Once a person learns about the product in a month or so, everything related to the solution becomes easy.

I recommend the product to those who plan to use it, especially the ones who don't have budget constraints and have people or teams who are well-versed in handling devices from Cisco.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Radek Skrivanek - PeerSpot reviewer
Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
Real User
Top 5
Useful in VPN connections but deployment is complicated and pricing is expensive
Pros and Cons
  • "The tool's administration is easy."
  • "Cisco Catalyst Switches' pricing can be cheaper."

What is our primary use case?

Cisco Catalyst Switches helps us with VPN connection. 

What is most valuable?

The tool's administration is easy. 

What needs improvement?

Cisco Catalyst Switches' pricing can be cheaper. 

For how long have I used the solution?

I have been using the product for a few years. 

What do I think about the stability of the solution?

Cisco Catalyst Switches is stable. 

What do I think about the scalability of the solution?

The tool is scalable. My company has 20000 users. My company has plans to increase its usage. 

How was the initial setup?

The tool's deployment is complicated due to the VPN. We have a certified administrator who makes the deployment easier. You need ten resources to help with the deployment process. 

What's my experience with pricing, setup cost, and licensing?

You don't have to pay any additional costs while using the product. 

What other advice do I have?

I rate Cisco Catalyst Switches a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SameerBali - PeerSpot reviewer
Network Architect at Syriatel Mobile Telecom
Real User
Top 5
Reliable and stable catalyst switch; can be easily installed
Pros and Cons
  • "Scalable, stable, and reliable product that's easy to install. Technical support is dependable and can be contacted in a variety of ways, e.g. through their ticketing system, hotline number, and community forum."
  • "Pricing for this product is on the higher end, and is something that could be improved. Security could also be increased."

What is our primary use case?

I've utilized Cisco Catalyst Switches on a DNA center. I've also used it for many solutions, e.g. in universities, telecom companies, and other commercial institutions.

I've implemented many solutions that contain Cisco Catalyst Switches, call switches, abbreviation switches, and access switches on Cisco design solutions. I worked on a network that contained more than 100 Cisco Catalyst Switches in some of the universities.

I use Cisco Catalyst Switches and I implement most of the technology with that content in IOS.

What is most valuable?

I like Cisco Catalyst Switches because most of the time, we can do what we want with the product. Cisco has good guidelines that enable us to implement anything, so we can have a multiple ability product on most of the network equipment worldwide.

Cisco has communities or forums that help us implement more complicated areas in terms of network, so in addition, Cisco is not just a network equipment company, because they provide us most of the solutions, development, protocols, and new technologies, more than any other company in the world.

I also like the availability of Cisco Catalyst Switches, including scalability and reliability. You can find all these in this product.

What needs improvement?

Pricing for Cisco Catalyst Switches is on the higher end, compared to its competitors, and is something that could be improved. Security could also be increased.

For how long have I used the solution?

I've been working with Cisco Catalyst Switches for 15 years, and still working with it and other Cisco products currently.

What do I think about the stability of the solution?

I find this product stable.

What do I think about the scalability of the solution?

This product is scalable.

How are customer service and support?

We count on the technical support of Cisco in many ways, and we have different ways of contacting them. We can open a ticket, use the Cisco community forum online to provide us support, and give them a call to solve any problems that arise.

How was the initial setup?

I've installed a lot of Cisco Catalyst Switches and I never had any problems with the installation, including the installation of other Cisco products, e.g. routers, firewalls, etc.

What's my experience with pricing, setup cost, and licensing?

Some switches need a license, while some don't. Cisco Catalyst Switches has different types of licenses that could count as versions, e.g. version 12.4. 12.4 is a version we can't provide because we don't have a license for it, but Cisco Catalyst Switches from IOS version 15 and up, we need to purchase a license for all features if you want to run them on Cisco Catalyst Switches. Version 15 is better than 12.4, and version 15 has a better license, when compared to other Cisco Catalyst Switches licenses.

Cisco Catalyst Switches are not one of the cheapest switches in the market. There are a lot of products that are cheaper, e.g. HP, Huawei, Netgear, but they don't provide us with the availability, possibility, etc., we need, which Cisco can provide.

HP could provide us with cheaper switches, with a lot of security features and stability, but it's not absolute, compared to what Cisco Catalyst Switches can provide.

Juniper switches can also provide us with more security and stability without any problem, so it can be a Cisco competitor product we can use.

Which other solutions did I evaluate?

I was able to evaluate HP, Netgear, and Juniper switches.

What other advice do I have?

I've worked with all Cisco products, e.g. routers, ASA firewall, switches, etc. I started working with them 15 years ago.

More than 500 employees in our company use this product. We have more than 1,000 network equipment that utilize Cisco Catalyst Switches.

My rating for Cisco Catalyst Switches is a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tham Cm - PeerSpot reviewer
Owner at Cmsa
Real User
Top 5
Easy to configure, but its pricing and stability could be improved
Pros and Cons
  • "Since Cisco Catalyst Switches don't go online, they are secured."
  • "The solution’s pricing and stability could be improved."

What is most valuable?

Since Cisco Catalyst Switches don't go online, they are secured. The solution is not on the same network as the users.

What needs improvement?

The solution’s pricing and stability could be improved.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for a couple of years.

What do I think about the stability of the solution?

We haven’t received any complaints from our customers regarding the solution’s stability.

I rate the solution a seven or eight out of ten for stability.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a scalable solution, and two customers are working with the solution.

What about the implementation team?

We configure the solution for our customers within 30 minutes. You can open the switch console on the device and configure it.

What was our ROI?

The solution is too expensive for me, and I will never have a return on investment with it.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is a very expensive solution. I do not pay for a license for the solution.

What other advice do I have?

We don't manage Cisco Catalyst Switches once it's configured. Two people from the tech support team are involved in the solution’s deployment and maintenance. I wouldn’t recommend Cisco Catalyst Switches to other users because it’s expensive.

Overall, I rate the solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
FeliksChertok - PeerSpot reviewer
Chief engineer at Arnatel
Real User
Top 20
Has a lot of security features, but it is expensive
Pros and Cons
  • "We use a lot of security features available with Cisco Catalyst Switches."
  • "Cisco Catalyst Switches is an expensive solution and its price could be improved."

What is most valuable?

We use a lot of security features available with Cisco Catalyst Switches. Cisco Catalyst Switches' output is not bad, and it has a lot of ports.

What needs improvement?

Cisco Catalyst Switches is an expensive solution and its price could be improved. The lifetime of the equipment is not enough because our customers face problems when they need to change the equipment. As applications and software demand more output, vendors focus on increasing the throughput of newer equipment. However, this often leads to the discontinuation of support and warranty for older equipment.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than 15 years.

What do I think about the stability of the solution?

I rate Cisco Catalyst Switches a seven out of ten for stability because sometimes we have problems with the software.

What do I think about the scalability of the solution?

I rate Cisco Catalyst Switches an eight out of ten for scalability. Cisco Catalyst Switches support the clustering of several switches. Our clients are mostly small enterprises with nearly five thousand employees.

How are customer service and support?

With each passing year, the knowledge of support engineers for Cisco Catalyst Switches is getting worse. Cisco TAC was in Europe and North America but moved to Mexico, China, India, and the Middle East last year. Although work is cheaper in these locations, they don't have knowledgeable customer support staff.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have previously worked with HP, Juniper, and Dell.

How was the initial setup?

I rate Cisco Catalyst Switches a nine out of ten for its initial setup. The solution has no IP address, and you need a special cable to connect to them. This special cable is not free, and without the cable, you cannot configure the solution. The deployment of Cisco Catalyst Switches takes around 60 minutes.

What about the implementation team?

Cisco Catalyst Switches' deployment is very easy. You can use it from the box if you don't need any specific configuration. If we have any deployment-related questions, we open a ticket in Cisco TAC, and their engineers resolve our problems.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is an expensive solution. I rate Cisco Catalyst Switches a four out of ten for pricing.

What other advice do I have?

Cisco Catalyst Switches have a lot of features that we don't use, but we pay for them. Most Cisco equipment comes with a subscription, which is not free. However, our customers do not use this subscription. If you have enough money, better use Cisco because the technical support of other vendors is worse than Cisco.

Overall, I rate Cisco Catalyst Switches a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
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Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.