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Loris Signoracci - PeerSpot reviewer
Senior System Engineer at a tech services company with 11-50 employees
Real User
Top 20
Sep 7, 2021
Versatile, reliable, has many features, and the support is fast and knowledgeable
Pros and Cons
  • "I like the management of streaming both audio and video."
  • "I think that the price should be cheaper and they should include at least one year of basic service for technical support for each product, and not just the 90 days from the time of purchase."

What is our primary use case?

We have not deployed on the cloud because the company's core business is on yachts. Yachts are not familiar with the cloud and online solutions.

We have been integrating Cisco Catalyst Switches in yachts that are 100 feet in length to 100 meters in length. With simple infrastructure such as two or three switches connected with copper, and with large infrastructures we use a three-layer level with the backbone of a multimode fiber.

What is most valuable?

The switches are related to simple switching infrastructures, without the implementation of routing protocols. The routing protocols are referring to routers and layer three switches. They are not required with this kind of infrastructure.

I like the management of streaming both audio and video. On a yacht, the network infrastructure is not related to data usage, it is mainly for audio, video management, and distribution. 

When compared with other brands, they are not as reliable as Cisco Catalyst Switches.

What needs improvement?

There is always something better. The price could be better.

The service contract for technical support should be included for at least the first year of purchasing the product.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than ten years.

Buyer's Guide
Cisco Catalyst Switches
December 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the stability of the solution?

Cisco Catalyst Switches are reliable. It is very stable and performant. There have only been a few failures. In general, there is a very low level of failure.

What do I think about the scalability of the solution?

If we refer to shipyards, then we have six or seven shipyards in Italy and outside of Italy. When referring to Yachts, I have installed these switches on more than 100 to 200 Yachts.

How are customer service and support?

Technical support is very fast and highly skilled.

The only issue with the support is that without an active service contract, they will not address any of your concerns. Even if you are a Cisco partner, they will not address your concerns without an active technical contract.

Which solution did I use previously and why did I switch?

For networking and switching, we have used most Cisco solutions.

For Unified Communications, we have used BE6000 and 4000. 

Switching solutions we the new brand 9000. 

We started with the low level 9200 to 9500. We use the Cisco Firewall ASA 2100 and we have Wi-Fi solutions such as the Wireless LAN controllers 2500,3500, and 9800.

At one time, we also integrated Nexus switches.

In the past, my company used to propose low-level Cisco products such as Linksys. They were not reliable and the return on investment was not as high as Catalyst. This strategy was a failure.

How was the initial setup?

The physical installation is not difficult. There are four factors for all devices that are almost the same. The main factor is the configuration.

If you speak with someone who has five to six years of experience in Cisco products, it is really fast. If you have someone with little experience then it takes longer. Cisco Catalyst Switches can be configured using the command-line interface and not the web interface. The web interface would be fine for people who do not have a lot of experience with the product.

Using the command-line interface is a faster way to configure for skilled people who have experience, and not for technicians who are not as experienced.

It requires a complete team from the beginning. This includes the system engineer, the installer technician, the standard technician, and two or three IT engineers to configure and maintain these switches. 

What's my experience with pricing, setup cost, and licensing?

The price for Cisco Catalyst Switches is not cheaper than other solutions.

Licensing fees are something that you pay at the time of purchase. During the year, I have not had any customers request to renew the license. I have only had customer requests to activate our systems contract when there has been an issue with the device. Cisco products have been shown to be very reliable and stable. It's something that rarely has to be activated.

I think that the price should be cheaper and they should include at least one year of basic service for technical support for each product, and not just the 90 days from the time of purchase.

Oftentimes, when my company purchases the Cisco products, they are not installed until three or four months after the date of purchase. The installation is done at least one year after the building and delivery of the Yacht which makes the warranty is not useful.

What other advice do I have?

I would recommend these switches to others. Over the years, I have been working with Cisco, and Aruba HP Enterprise devices. I can say that if you use Cisco, you will have good results and reliability. With comparisons, I would suggest not to use Linksys products if you don't have a stable environment, and you have an environment that is moving all over the world such as a Yacht.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Radek Skrivanek - PeerSpot reviewer
Department Leader: Project Leadership Production Compact at a manufacturing company with 10,001+ employees
Real User
Top 5Leaderboard
Jun 2, 2021
Easy to manage, scalable, but could be more secure
Pros and Cons
  • "One of the main features of this solution is it is easy to manage."
  • "The security of the solution could be improved, it is really important to us."

What is our primary use case?

We use this solution in our server room for end-user network conductivity.

What is most valuable?

One of the main features of this solution is it is easy to manage.

What needs improvement?

The security of the solution could be improved, it is really important to us.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The stability of the solution is good but could always improve.

What do I think about the scalability of the solution?

The solution is scalable and we have approximately 1,000 computers using it.

How are customer service and technical support?

The support is good.

Which solution did I use previously and why did I switch?

I have previously used HP and other Cisco switches.

How was the initial setup?

The installation could be easier.

What about the implementation team?

We have five technicians for the deployment and maintenance.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Catalyst Switches a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
December 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
reviewer1548180 - PeerSpot reviewer
Network Engineer at a manufacturing company with 10,001+ employees
Vendor
Apr 13, 2021
Extremely stable and very high quality with pretty good technical support
Pros and Cons
  • "The quality of a Cisco switch is very high. They are extremely stable."
  • "Cisco should work to lower its costs. It's quite expensive right now."

What is our primary use case?

We primarily use the solution for the switching capabilities.

What is most valuable?

The initial setup of the product is pretty simple and straightforward.

The solution is adding more automation capabilities.

The quality of a Cisco switch is very high. They are extremely stable.

What needs improvement?

Cisco should work to lower its costs. It's quite expensive right now. They force the customer to buy the DNA license and that shouldn't be the case.

Instead of making automation cheaper, they are making it more expensive and clients don't like it.

They really need to simplify their licensing and simplify moving to a controller base. 

The scalability is limited.

Cisco also owns Meraki, however, they keep these switches as separate products, and customers are confused by that. Meraki has a lot of features and a customer questions why those features are there and not here. Meraki also allows for more integrations with solutions such as HP, and it's harder to integrate Cisco. 

The same is true of Nexus switches, which basically do the same thing and yet everything is siloed. It's confusing for the clients. 

For how long have I used the solution?

I've been using the solution for about 20 years. It's been two decades. I've had a lot of time to get to know the product.

What do I think about the stability of the solution?

Cisco switches are of very high quality, which makes them very stable. It's a very strong selling point for the product. It doesn't crash or freeze. There are no bugs or glitches. It's very reliable.

What do I think about the scalability of the solution?

The scalability is limited. There are other solutions that can do it better. Cisco is not number one in this respect - especially as more companies head toward the cloud. Luxul, for example, offers better scalability - if that is what a company is looking for.

We tend to use the solution quite extensively.

How are customer service and technical support?

I've used Cisco for 20 years or so and therefore have had encounters with technical support. I would note that the first 15 or so years had been very great and I would describe them as very helpful and responsive. However, as of the last five years, I find they are going south. They aren't as good as they used to be. It's still okay. It's just not as good as it was.

Whereas in the past I've given them five out of five stars, now I would rate them at a four.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. We're mostly a Cisco shop.

How was the initial setup?

The initial setup is not overly complex. To set up a switch is not a big issue. I see Cisco is trying to go into the DNA to do some automation.  

Every site is different in terms of deployment and the number of switches/users. On every site, we have two engineers and we're also doing web support. The setup is a one-time thing and the switches are pretty stable, and therefore it doesn't take us much time to do an implementation so long as there are no hardware failures.

What about the implementation team?

I handled the implementation myself. I did not need the assistance of a consultant or implementor. I have enough experience to handle it at this point.

What was our ROI?

I've used a few different switches and I wouldn't say that you necessarily get a better ROI just because you use Cisco.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is quite high. There are other cheaper options. On Cisco, you're paying probably double or triple times the cost. 

Many people don't like the complexity. It should be simpler and offer a low cost. The reason people are looking for automation is that they are looking to lower costs, however, if you go to Cisco solutions, the automation solution is very expensive. This is the opposite of the customer expectations.

I do not do the purchasing directly and therefore I can't estimate an exact cost for the product.

Which other solutions did I evaluate?

I've used Juniper and HPE switches, and, if you were to compare them, I'd say there isn't too much of a difference. The functionality is pretty much the same.

You can also compare the solution to Luxul, which has better scalability.

What other advice do I have?

We are a customer.

Cisco tries to move clients over to their own ecosystem so that they are only using Cisco from end-to-end.

The solution is very good for enterprises, however, it might be a bit much for a small company that may only need one switch.

If the costs are not a concern for an organization, I would recommend the product.

I'd rate the solution at an eight out of ten. We've been very happy with the stability on offer, however, the pricing isn't the greatest and the licensing is confusing. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sales project manager
Real User
Mar 31, 2022
Works well, easy to use, and stable
Pros and Cons
  • "These switches are stable. They work well and are easy to use."
  • "Cisco switches are expensive."

What is our primary use case?

We work on level 2 and level 3 switches to connect many branches.

What is most valuable?

These switches are stable. They work well and are easy to use.

What needs improvement?

Cisco switches are expensive.

For how long have I used the solution?

I have been selling this solution for about 10 years.

What do I think about the stability of the solution?

They are stable.

How are customer service and support?

I have not contacted their support. Another engineer has contacted them. We have our own two people for support.

Which solution did I use previously and why did I switch?

We also deal with the HP ProCurve switch, but it is not as good in Libya.

How was the initial setup?

It is not complex now because we have CCNA and CCNP engineers. We have two engineers who are certified with Cisco. Overall, we have three people who work with this solution.

What about the implementation team?

We implemented and finished a big project for a company. The company is still working with the same components that we installed. For deployment, I have two people with me, but in our company, we have a big team of 20 people.

What's my experience with pricing, setup cost, and licensing?

They are expensive.

What other advice do I have?

I would recommend these switches to others. Cisco is a good company.

I would rate Cisco Catalyst Switches a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Consultant & Administrator at a tech services company with 11-50 employees
Real User
Mar 13, 2022
High performance, helpful support, and reliable
Pros and Cons
  • "The most valuable features of Cisco Catalyst Switches are that they are very common. If you talk to someone most likely they will have a Cisco Catalyst Switch, they will not mention other names, such as Juniper, ProCurve, Dell, or anything else. The most common product in networking in my country is Cisco. Everywhere you go they talk about Cisco."
  • "The management of Cisco Catalyst Switches could be improved."

What is our primary use case?

I am using Cisco Catalyst Switches for my network.

What is most valuable?

The most valuable features of Cisco Catalyst Switches are that they are very common. If you talk to someone most likely they will have a Cisco Catalyst Switch, they will not mention other names, such as Juniper, ProCurve, Dell, or anything else. The most common product in networking in my country is Cisco. Everywhere you go they talk about Cisco.

The overall performance of Cisco Catalyst Switches is very good.

What needs improvement?

The management of Cisco Catalyst Switches could be improved. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately seven years.

What do I think about the stability of the solution?

Cisco Catalyst Switches is a stable solution.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Cisco has superior technical support, but it has to be paid for.

Which solution did I use previously and why did I switch?

I have used other solutions in the past similar to Cisco Catalyst Switches, such as Dell Switches.

Cisco Catalyst uses the standard CLI and you get used to it if you take some courses, such as CCNA, CCNP, and CCIE. They are all the same, but for Dell, they have their own commands. They differ a bit from Cisco.

How was the initial setup?

You have to have someone with extensive knowledge to do the implementation of the Cisco Catalyst Switches. You have to read a lot of manuals and the manuals, are segregated. It's not only one small manual that you need to read and you have all the information you need. 

What about the implementation team?

You need someone with experience to implement this solution.

What's my experience with pricing, setup cost, and licensing?

If you compare Cisco to other products, Cisco is more expensive. If you choose a 7000 series switch it will be a very pricy system. The support from Cisco is an additional service.

What other advice do I have?

Cisco Catalyst Switches uses jargon that is very much different from other vendors. If use a ProCurve solution or others, it seems every vendor has its own dialect of the command. There is no common ground, there are some similarities between each other, but in real management, they differ from each other.

Those wanting to implement Cisco Catalyst Switches should read a lot about them.

I rate Cisco Catalyst Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Charbel Hajj - PeerSpot reviewer
Senior Supervisor at a tech company with 11-50 employees
Real User
Mar 10, 2022
Professional, quick, simple to work with and requires little to no maintenance
Pros and Cons
  • "With Cisco Catalyst Switches, everything is working perfectly. We have not had issues with this solution."
  • "For the time being, Cisco Catalyst Switches are working well, but they are not PoE switches, which is why we would consider replacing them."

What is our primary use case?

Cisco Catalyst Switches is used for large networks with 48 ports for example.

More than just a few switches on a small scale, they can be used on the main switch of a small or medium-sized business. It is determined by the size. It's heavy-duty, you only need to configure it once, and it'll keep running for several years. We have run it for ten years with no problems.

What is most valuable?

With Cisco Catalyst Switches, everything is working perfectly. We have not had issues with this solution. 

Everything I need is available.

What needs improvement?

For the time being, Cisco Catalyst Switches are working well, but they are not PoE switches, which is why we would consider replacing them.

If I were to change later, I would go with the PoE version.

For how long have I used the solution?

We have been using Cisco Catalyst Switches in my company for more than 10 years.

What do I think about the stability of the solution?

Cisco Catalyst Switches is a stable solution.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are scalable.

With the exception of WiFi, we have 40 users connected. We have small switches in some offices, and some users are connected to these small switches via a single cable that leads to the Catalyst.

Currently, we have no plans to increase our usage.

How are customer service and support?

Technical support is easygoing.

Which solution did I use previously and why did I switch?

We have experience with Cisco and TP-Link.

How was the initial setup?

It is easy to implement on the network, and easy to work with. It is not complicated.

There is little to no maintenance required.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees required.

Which other solutions did I evaluate?

I was looking for the UniFi switch or access point because it was the first time I heard of it, so I was looking for feedback on it in comparison to TP-Link and Cisco.

What other advice do I have?

It's one of the best switches, professional and fast. I would recommend these switches to others who are considering using them.

I would rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Raphael Haroun  Ikyagh - PeerSpot reviewer
Network Administrator at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
Feb 25, 2022
Scalable solution used for long connections
Pros and Cons
  • "We haven't needed to contact technical support because we haven't had any issues so far."
  • "Stability could be better."

What is our primary use case?

We use the solution for long connections. It is deployed on-prem.

We're using seven Cisco devices in the head office.

What needs improvement?

The stability could be improved.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

It's stable, but it could be better.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We haven't needed to contact technical support because we haven't had any issues so far.

Which solution did I use previously and why did I switch?

Previously, we used Fortinet.

What about the implementation team?

We integrated the solution ourselves.

What other advice do I have?

I would rate this solution 8 out of 10.

I would recommend these switches for those who want to start using them.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1289460 - PeerSpot reviewer
SOC Expert at a computer software company with 1,001-5,000 employees
Real User
Feb 22, 2022
Reliable with good security and helpful technical documentation
Pros and Cons
  • "Its implementation is quite simple as there's good documentation you can reference."
  • "There's a ban on my country and therefore I can't get Cisco support if I need it. It's not allowed."

What is our primary use case?

We primarily use the solution for switching. Some devices are used for ethernet connections. Some we're using with our data center. For example, it's what's in use in the data center. It's got quite a few different applications.

What is most valuable?

I work in security with various switches and routers, and I find the product, without getting into too much detail, quite secure.

It's a stable solution.

We find the product to be scalable.

The device itself is quite good and reliable.

The security is very good.

Its implementation is quite simple as there's good documentation you can reference. 

What needs improvement?

The cost of the product is a little high. They should work to lower it a bit.

There's a ban on my country and therefore I can't get Cisco support if I need it. It's not allowed.

For how long have I used the solution?

I've been using the solution for more than 15 years at this point. 

What do I think about the stability of the solution?

In terms of stability, the solution has been reliable. We haven't had issues with bugs or glitches. It doesn't crash or freeze. the performance is pretty good overall.

What do I think about the scalability of the solution?

For our purposes, the solution has been scalable. You can expand it if you need to.

We have more than 1,000 people using the switches. 

How are customer service and support?

We tend not to have to worry about dealing directly with technical support. If we run into issues, we tend to reference the technical documentation and that always has included any information we've needed to find the answers we need ourselves. 

That's important as Cisco does not offer direct support to my country. We are banned from getting support services delivered to us.

Which solution did I use previously and why did I switch?

I'm also familiar with Huawei devices.

That said, we only really technically deal with Cisco switches.

How was the initial setup?

The installation of Cisco is easy. They have great official documentation and have a good design overall which makes it easy for everyone who needs to run the installation.

It takes about five to ten minutes to install a switch for our technical personnel.

The team that can deploy and manage the switches include ten to 20. That includes managers and technical support people.

What's my experience with pricing, setup cost, and licensing?

The solution can be a bit pricey. That said, I can't speak to exact pricing as a different department handles licensing details. 

What other advice do I have?

We are using various versions of the solution. We don't just use one kind. We have many different ones.

I'm not sure if I would recommend the solution to others. Cisco is a large and technical company. A switch that is just as good with less trouble is Huawei.

That said, I've had no issues with it and would rate the product at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.