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reviewer1125813 - PeerSpot reviewer
IT Support Team Leader at a tech services company with 201-500 employees
Real User
Dec 13, 2021
Great managed switches that are stable and easy to set up
Pros and Cons
  • "The scalability is good."
  • "The technical response could be faster in the future."

What is our primary use case?

I'm using almost six Cisco switches.

We use the solution for the LAN, Local Area Network, for the organization, or for business. 

What is most valuable?

The solution is very stable.

The scalability is good.

They are managed switches, and we can control and manage almost all of these switches - even individually, one by one, or through a central control center.

The initial setup is pretty straightforward.

What needs improvement?

The device age becomes an issue. For example, with the 2960 version, they're not supporting that one anymore. I find that the device or the model age is a little bit short. It is five or eight years. When we have a big organization, we have 100 or 200 switches, and suddenly it's out of support, end of support, or end of life, or whatever, it's difficult as we cannot change switches every five years. At a minimum, they should last ten years. That's better. To upgrade, it's a huge budget. Therefore, the age of the product itself is a little bit short. They really should make it longer.

The technical response could be faster in the future. 

For how long have I used the solution?

I've been using the solution for maybe ten years or so. It's been a while. 

Buyer's Guide
Cisco Catalyst Switches
March 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?

The solution is perfectly stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability is pretty good. If a company needs to expand it, it can do so. It's not a problem.

We have up to 600 or 700 users. It's not measured per user. Rather, it is per device. We have many devices on top of users.

We do plan to increase usage in the future. 

How are customer service and support?

I have contacted technical support in the past. They are fine, however, they are a little bit slow.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. We've always used Cisco products.

How was the initial setup?

The solution is easy to install for administrators and network engineers. People who are qualified in networking shouldn't face any issues. It's fine, it's easy.

The amount of time it takes to deploy a switch depends. If it is at layer switch, it will not take more than one hour, maximum, for each switch. However, if it is a core switch, it might take one day.

The size of the team you need for maintenance also depends. If we are going for an upgrade, we need a big team. However, if it is just for troubleshooting, only two engineers are required.

What about the implementation team?

We can handle the implementation ourselves. We do not need any integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

We can use the switches without licenses. However, with licenses, yearly licenses, it is better, as we will have more troubleshooting options and control options, through a control center device.

What other advice do I have?

We use various versions of the solution. For the access layer switch, we have different models, including 2950 and 2960. Now, we are using the 9K series, 9200. The latest one. This is for the access layer. For core and distribution switches, we have 6500 and 4500 versions.

I'd recommend the solution to others.

I would rate them at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Manager at a tech services company with 1-10 employees
Real User
Dec 7, 2021
Great equipment with good performance and an excellent warranty
Pros and Cons
  • "The solution is easy to implement and quick to deploy."
  • "The technical support, in some cases, should be faster and could improve."

What is our primary use case?

We primarily use it to provide a hierarchy in the data center, enterprise solutions, and high availability solutions.

What is most valuable?

The performance of this equipment is much better than other options. The warranty on offer is perfect for me as they attend to issues in a maximum of four hours or within the next business day.

The solution is easy to implement and quick to deploy.

The solution is very stable.

I found the scalability to always be good. 

What needs improvement?

The technical support, in some cases, should be faster and could improve.

For how long have I used the solution?

I've been using the solution for ten years. It's been a decade. I've dealt with Cisco for a while. 

What do I think about the stability of the solution?

The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability potential is very high. I can put many types of equipment on it and the solution will keep in the same level performance. It doesn't dip. 

Currently, we have 1,000 people on the solution. 

I do plan to implement the solution in future projects, as, so far, it has been issue-free and works very well. 

How are customer service and support?

Technical support could be a bit more responsive. 

How was the initial setup?

in terms of the initial setup, and how easy or hard it is, it depends on the technical knowledge base and on the person that will be implementing the solution.

I was working with data center providers, and, for us, with our level of knowledge, every time it was very easy to implement this equipment.

The deployment is pretty fast. After a couple of hours, you should have it up and running. We had a big team as well, which helped ensure it didn't take us long.

We have about 15 people at three technical levels that can handle maintenance tasks. 

What about the implementation team?

I implemented the solution myself. I did not need an integrator or consultant to assist. 

What was our ROI?

Likely, after three or so years, you may see an ROI. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs vary. If you buy a lot, the costs are lower, however, if you only need a few, the costs are very, very high. 

You can also pay for additional support that guarantees four-hour or next-day resolutions. 

What other advice do I have?

I am a solutions provider. We're consultants and we help other companies implement this solution. 

I'd rate the solution at a nine out of ten. 

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Cisco Catalyst Switches
March 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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Senior Infrastructure Solutions Specialist at Fiber Misr
Real User
Nov 16, 2021
Recommended for its abilities, durability, and the support
Pros and Cons
  • "Cisco comes with built-in software access for network devices."
  • "Cisco is dedicated to providing their customers with the latest technology, but it comes with a price. It's expensive when compared to competitors' products."

What is our primary use case?

My primary use case is providing Catalyst switches for the edge and campus networking. You may have lots of IoT switches, like surveillance access points and you need to implement IPE switches that deliver the power and networking through the endpoint sensors. Most of these are considered access switches. We then implement the distribution layer that links all of the access switches and network traffic, then move to the course switches that handle all the packets and connect all the buildings to each other. After, the core is connected to the firewall, from Cisco as well, to get out of building to the internet. So the core portfolio comes from access to the core. I end with the firewall and the routers to the internet.

Cisco's support is called SMARTnet, but we provide support to customers in case of any troubleshooting or if it's on-premises. We act as a mid-layer between the customer and Cisco. Most customers deploy it on-premises, but some prefer to build their own private cloud. 

What is most valuable?

The most valuable feature is that Cisco comes with built-in software access for network devices. You may use SDN for SD-Access, so you don't need to configure each switch with its own configuration, but can deploy the configuration from a single point of management. You can also monitor the traffic and access for the users. Especially if they are using their own laptops, you can make a VLAN for each switch. Cisco is a very stable portfolio format considering the network features and the heavy duties of traffic.

What needs improvement?

The prices could be improved. Cisco is dedicated to providing their customers with the latest technology, but it comes with a price. It's very expensive and when compared to competitors' products, like HP or Aruba, this is the most expensive one. 

I can't think of any additional features I would like to see in the next version. The features included are sufficient. 

For how long have I used the solution?

I have been working with Cisco Catalyst for more than ten years. 

What do I think about the stability of the solution?

Cisco is famous for its stability and operating system. It's a very stable platform for heavy-duty network traffic. 

What do I think about the scalability of the solution?

Catalyst is easy to scale, especially because of stacking. The stack member can reach out to each member per the tech stack group as well as for Catalyst. As long as you have a sufficient number of ports in the core and distribution, you can scale and connect as much as you need in the access layers. If you exceed the number of ports existing in the distribution, you can add another distribution layer and connect them together to extend the number of endpoints. 

How are customer service and support?

I have been satisfied with technical support. Especially when it comes to hardware attachments, their response is very fast, and almost by the next business day, we're able to go and replace it on-premises for a customer. 

How was the initial setup?

The process was simple and straightforward. Most of us started our first year by taking Cisco courses, so we are talented at implementing and configuring Cisco switches. It depends on the project, but if you are looking at full premises with maybe 20 switches, the setup should take around three or four days. 

What about the implementation team?

We implemented through an in-house team. We are partnered with Cisco and have our own professional service team certification in data center, networking, security, and collaboration systems. 

What's my experience with pricing, setup cost, and licensing?

This is expensive, even when compared to competitors' products. 

The Catalyst doesn't come with licensing, but it comes with models. It comes with nine key series, each with its own purpose: some are for access, some for distribution, and some for the core, so it's not a matter of licensing. The only licensing that you are using with Catalyst is either the Essential or Advantage licensing, which represents Layer 2 or Layer 3 switches. If you are going to use Layer 3 for routing, use the Advantage license. Otherwise, use the Essential license, which is meant for the access switches. 

Which other solutions did I evaluate?

Dell EMC has a magnificent working portfolio, but customers still may not trust its durability and reliability. Most customers will choose Cisco rather than Dell EMC, even though Dell EMC has a reliable reputation and is very cost-effective. Yet, from my side as a partner and someone who works a lot with technology, I would recommend Dell EMC for customers with a smaller budget that needs a flexible and a cost-effective solution, rather than picking a small solution from Cisco. I would commit to buying a large solution from Dell EMC, then going with a reliable solution provider. 

What other advice do I have?

I would recommend Cisco Catalyst for its abilities, durability, and the support. Cisco is very familiar—all engineers know Cisco very well—and we can handle the troubleshooting and configuration. 

The Advantage license is suitable for large companies. All of the oil and gas sectors use the Advantage license for their switches. Even they are not going to use all the layers or access switches, but they invest a lot and have a huge budget for networking. For a small or medium company, you could use and split the Essential license and the Advantage one based on building needs in order to optimize the cost and make sure your solution is cost-effective.

I would rate Cisco a nine out of ten. Not a ten because of the high price. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer935628 - PeerSpot reviewer
Sr.Manager at a energy/utilities company with 10,001+ employees
Real User
Nov 10, 2021
Highly scalable and easy to manage
Pros and Cons
  • "We can have multiple Cisco switches, like seven or eight, on a stack for 300 users. So it is highly scalable and easy to manage."
  • "I think one switch should go beyond the 10 gig connectivity to 40 gigs."

What is our primary use case?

We are using all the three hierarchal models of Cisco Catalyst: 2960, 4500, and 6800. It is perfect for an enterprise setup where you have multiple buildings and you want to aggregate in a single building. 

What needs improvement?

I think one switch should go beyond the 10 gig connectivity to 40 gigs.

For how long have I used the solution?

I've been working with Cisco Catalyst switches for more than 10 years.

What do I think about the stability of the solution?

Cisco Catalyst switches are resilient.

What do I think about the scalability of the solution?

We can have multiple Cisco switches, like seven or eight, on a stack for 300 users. So it is highly scalable and easy to manage. There are 15,000 users on our campus total.

How was the initial setup?

Installing Catalyst Switches is straightforward, just like with any other Cisco device. For the Alto switch, it hardly takes 20 or 30 minutes. I believe we used a configurator. All in, it takes seven to eight people to deploy because we have a large number of switches. And on the operations team, we have seven to eight people managing them.

What other advice do I have?

I rate Cisco Catalyst switches nine out of 10. I would definitely recommend them to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kannan Raja - PeerSpot reviewer
Senior Executive at a leisure / travel company with 201-500 employees
Real User
Top 5
Oct 26, 2021
Reliable, has good support, is easy to install, and is well-integrated
Pros and Cons
  • "It can be expanded."
  • "While it is scalable, it could be better."

What is our primary use case?

We use Cisco Catalyst Switches for the office network.

What is most valuable?

It can be expanded.

The integration is quite easy.

What needs improvement?

While it is scalable, it could be better.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than two years.

We are using the latest version.

What do I think about the stability of the solution?

The stability is good. We have not had any stability issues with Cisco Catalyst Switches.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a scalable product.

We have 450 people in our organization who use this solution.

We have no plans to increase usage at this time.

How are customer service and support?

We don't have any issues with technical support.

When we report a problem, we receive the assistance we require.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use ATI.

How was the initial setup?

The initial setup is quite straightforward. 

The configuration is easy.

The installation took less than an hour.

What about the implementation team?

You can do the installation yourself.

This solution is being maintained by a team of three people.

What's my experience with pricing, setup cost, and licensing?

The licensing, and maintenance fees are paid on a yearly basis.

You can also choose between a three-year and a five-year licensing fee.

When you select the longest subscription period, you will receive a discount.

Which other solutions did I evaluate?

No

What other advice do I have?

I would recommend this solution to others.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer930072 - PeerSpot reviewer
Senior Engineer at a tech services company with 10,001+ employees
Real User
Oct 23, 2021
Easy to configure, scalable, and stable
Pros and Cons
  • "We find the product very easy to configure."
  • "The solution is expensive."

What is our primary use case?

We primarily use the solution for our server. It's a network solution as well.

What is most valuable?

It's a very popular solution.

We find the product very easy to configure.

The stability is very good.

The product can scale quite well. 

What needs improvement?

Cisco is basically the number one switch in the market. It makes it hard for other options to compete. 

The solution is expensive. Sometimes we will choose some cheaper options even though they are not as stable as Cisco's offering. However, if it is a small project, it may not be worth paying Cisco prices to get it done.  

For how long have I used the solution?

I've used the solution for two or three years at this point. 

What do I think about the stability of the solution?

I have found the solution to be very stable. The performance is good. It doesn't crash or freeze. it's reliable. 

What do I think about the scalability of the solution?

The scalability has been excellent. A company shouldn't have any issues with expanding it if they need to.

We have three to five people that directly work with this product.

We already use so many Catalyst switches. I'm not sure if we intend to add any more. 

How are customer service and support?

We don't really need any support as we have a network engineer on staff that can help us troubleshoot if we have issues. 

How was the initial setup?

I can't speak to the initial setup. In terms of the installation process, we have a network engineer that will help us to install the switches when we need them.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. There are other cheaper switches on the market. However, they may not necessarily be as stable as this option. 

When you buy the Cisco, the price already includes a software license.

What other advice do I have?

I'm not sure which version of the solution we're using. It might be the latest.

I'd rate the solution at a nine out of ten. I've been pleased with its capabilities overall. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Hawana - PeerSpot reviewer
Network and Security Engineer at IDSC
Real User
Oct 19, 2021
Stable, easy to use, and familiar to local engineers
Pros and Cons
  • "Catalyst switches are highly stable and easy to use. It's a technology well known by most engineers."
  • "It is kind of expensive."

What is our primary use case?

We are using the Catalyst 9200 series as a network switch and the 9500 as a core switch. We sometimes use a 9300 for the distribution switch.

What is most valuable?

Catalyst switches are highly stable and easy to use. It's a technology well known by most engineers.

For how long have I used the solution?

We are an enterprise end-user. We also consult for other government entities and recommend using certain technologies to them. I've been working at this business and using Catalyst Switches for a year now. 

What do I think about the scalability of the solution?

Catalyst switches are highly scalable.

How are customer service and support?

I'm satisfied with support from Cisco and the vendor as well as their partners here in Egypt.

How was the initial setup?

It is a straightforward installation. You don't need anyone to install Catalyst Switches for you. You just add it to your network and then do the installation and configuration as well as the pre-setup preparations. It doesn't take a lot of time. You take the switch from the box and put it in the network, then configure it directly. The switch will only take about 30 minutes to configure.

What's my experience with pricing, setup cost, and licensing?

Cisco licenses are yearly. A single 9000 series Catalyst switch is about 75,000 Egyptian pounds. It is kind of expensive. But compared to other switches, it will save you in the long run. You need to hire specialized engineers who know how to operate those devices, and some of them are rarer in Egypt, like FortiSwitch or HPE Switch. Most engineers know how to use Cisco Catalyst. You would need to hire a specialist engineer and train them, and that will cost money. There are other cheaper technologies, but for Cisco, the price is expected. 

What other advice do I have?

I rate Cisco Catalyst Switches 10 out of 10. I would recommend it. This is a leading technology, and the price is reasonable, especially the Catalyst switches I mentioned. Other types of Catalyst switches are more expensive, but the ones we use are more affordable. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Works at a insurance company with 1,001-5,000 employees
Real User
Oct 14, 2021
Reliable and scalable
Pros and Cons
  • "Catalyst Switches perform very well, and the network is stable."
  • "If we have a major problem, fixing it takes two or three days and six to eight engineers from Cisco. When they escalate a ticket, it goes through too many levels. Every time the issue is passed along to a new person at Cisco support, they ask the same questions repeatedly."

What is our primary use case?

I use Catalyst Switches in the lines of our local networks. We also use ASR routers from Cisco in one. We have other branches and about 20 or 30 buildings. It's a very large network.

What is most valuable?

The most valuable features of Cisco Catalyst are the DHCP features that I use in our routers and the PfR connections. Someone said a long time ago that he who buys Cisco is never fired. They have good solutions. 

What needs improvement?

At present, we are adopting many cloud solutions. We are connected to several cloud platforms and do a lot of business in the cloud. So I think that in general, we don't need many features at the moment unless we want to create some applications on the cloud. But that's not the case right now. We are thinking of moving all the people from these 20 buildings to one building. So with all of them in the same building, we'll need to design a new architecture. We have the ACI in our data centers, so we must see how all of this works. We don't know if we'll go to SD-LAN too. So I don't know if we'll use Catalyst or another solution—a solution with ACI, SD-WAN, or SD-LAN. At this moment, I can't say because we are starting to think about this new design.

For how long have I used the solution?

I've been using Catalyst Switches for about 25 years.

What do I think about the stability of the solution?

Catalyst Switches perform very well, and the network is stable. 

What do I think about the scalability of the solution?

Catalyst Switches are scalable.

How are customer service and support?

If we have a major problem, fixing it takes two or three days and six to eight engineers from Cisco. When they escalate a ticket, it goes through too many levels. Every time the issue is passed along to a new person at Cisco support, they ask the same questions repeatedly. However, if we have a problem that requires a quick fix, Cisco support can handle it in one or two hours. But if we need two or three guys from them, it gets complicated. I don't know if the problem is, but it seems like they spend too much time analyzing the problem and passing it along to other people. Other vendors like Palo Alto and Aruba resolve problems more quickly.

How was the initial setup?

Having worked with Cisco for at least 25 years, I think it's easy, but I don't know if someone with less experience would say the same. It's easy because it's very fast. We have some labs where we implement things, and then it's mostly copy-paste — copy the configuration and paste into a new suite. So it's not difficult. Catalyst Switches don't require much maintenance. Sometimes we have problems in our network, but mostly they're not actually problems with the network itself. The business thinks that the problems are in the network, so we must call Cisco to help us prove that we don't have a problem. We can prove that, but if the data service is from Cisco, it's better. All of them. We have about seven or eight people in my company working directly with the Catalyst Switches.

What's my experience with pricing, setup cost, and licensing?

Catalyst Switches are costly. When I started working with them 25 years ago, prices were a problem too. In my opinion, they are good, of course, and they are the answer to all of our questions. I can say that.

What other advice do I have?

I rate Catalyst Switches nine out of 10. I would recommend them to others. I don't know when they will design a new edition of the bigger switches. Because if you have a branch, for instance, you a small Catalyst. You don't need a large Catalyst. But whether it's a small or big installation, I recommend Catalyst.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.