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Ceo & President at TNL
Real User
Feb 14, 2022
Useful reports, highly reliable, and integrates well
Pros and Cons
  • "We use the VLANs to separate library, office, and individual apartments. With some of the reporting that receive, we're able to take and track down where people like to put in their own wireless routers. Sometimes they will take a DSL modem from AT&T that they brought from home, hook it in backward, and it will give rogue addresses causing issues."
  • "Cisco Catalyst Switches are able to communicate to all the other hardware very well."
  • "I use the Cisco Catalyst Switches command-line interface(CLI) a lot out in the field, but there are some web interfaces features that are available that I haven't used very much. I'm more comfortable with the CLI, but the web interfaces are very lacking."
  • "If someone was trying to manage their own office, I would rate the usability of Cisco Catalyst Switches a five out of ten. Unless you know the CLI well then you will use the interface that is a little bit tricky to work with."

What is our primary use case?

I use Cisco Catalyst Switches mostly in apartment complexes. They are apartment buildings, where one apartment has three or four bathroom/bedroom combinations and each resident who lives in those has their own connection to the switch. Additionally, the common areas of the building have a connection to the switch.

I've used Cisco Catalyst Switches in that environment, providing internet to a complex, both fiber and copper. We have taken and put cable TV, converted the satellite signals off of DIRECT TV satellites, and broadcasted all their channels, including local channels in the complex. There are approximately 250 channels through the same switches by converting the output to a network environment by turning them around and sending it back out on the other end for coaxial cable distribution. I've been working a lot in the MDFs and the IDFs of the individual complexes.

What is most valuable?

We use the VLANs to separate library, office, and individual apartments. With some of the reporting that receive, we're able to take and track down where people like to put in their own wireless routers. Sometimes they will take a DSL modem from AT&T that they brought from home, hook it in backward, and it will give rogue addresses causing issues.

It's been pretty easy for us to track down where those rogue addresses are coming from and shut the port down until we can have a technician go out and fix it properly.

There are a lot of features that Cisco Catalyst Switches have. However, they're not always needed.

The security of Cisco Catalyst Switches seems to be sound. It's very good with security. I've had no issues, security-wise. The important this is to know what to do to fix problems if you have a security issue, and it seems to work, whether you're using Cisco Catalyst Switches, Opensense, pfSense firewalls, or any normal firewall issues. Cisco Catalyst Switches are able to communicate to all the other hardware very well.

What needs improvement?

I use the Cisco Catalyst Switches command-line interface(CLI) a lot out in the field, but there are some web interfaces features that are available that I haven't used very much. I'm more comfortable with the CLI, but the web interfaces are very lacking. 

The application controls that you have when you go through the Cisco Catalyst Switches for configuration and to see your whole network could improve. If the interface could display and recognize devices other than the Catalyst that you might have in the network to allow you to build your network. It does not necessarily need to control them, but to see they're there and how they're hooked up would make a big difference when it comes to trying to map and monitor the network activity in the system.

Those are two areas I find in the Cisco Catalyst Switches that are not as robust as some of the newer solutions, such as Aruba. You could see everything's controlled by the web interfaces, but not as much by the CLI. I don't like that Arubas CLIs, but I do like the web interface where you can see everything and control everything without having to load a special application on a computer and/or use the CLI. You can visually see all the information, and I find that's an easier learning curve for people monitoring. I haven't used it very much with the Cisco Meraki's, but a lot of the places we have worked have been with governments, and they use a lot of the Cisco Catalyst line of solutions.

If someone was trying to manage their own office, I would rate the usability of Cisco Catalyst Switches a five out of ten. Unless you know the CLI well then you will use the interface that is a little bit tricky to work with.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 10 years.

Buyer's Guide
Cisco Catalyst Switches
October 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,336 professionals have used our research since 2012.

What do I think about the stability of the solution?

Most of the stability issues I have found have been hardware-related and not software. I have found that sometimes a port will go dead, and when a port goes dead on the even side, the odd side equivalent goes dead as well. This is where things get a little hot and it caused the solder joint to go loose or something similar happened. That's what my guess would be on the issue, a lot of times they only mark the port as dead and shut it off. When they have many ports that are dead that they don't have any spares they typically switch out the switch altogether.

People do not want to pay for you to resolder a circuit board and check for cold solder joints, I try and speed things up. If I have not had to use many spares on the ports for repair, to keep the repair at a quick pace. I can change a power supply or I can change a board in them quickly. I haven't actually bothered to go through and see if it's a cold solder joint or if it's actually a dead port. I'm having to use my experience with other equipment and knowing that it more times than not, kills both ports on the same connector, it's probably a cold solder joint or something to do with where it's connecting to the motherboard. This would be the first place I would look.

I would rate Cisco Catalyst Switches stability a nine out of ten.

They are highly stable, they have never given me a problem.

How are customer service and support?

I've never had to talk with the Cisco technical support. Usually, if there is a problem I know how the switches are built, I can take them apart and put them together to fix them. For example, in the last Cisco solution I did fix, the power supply was overheating, and it would eventually shut the unit down or it would freeze. I let it cool off and came back when it was cool and took a power supply from one that the mainboard that was frozen, and put it in. It came right back up and it was working at the right temperature.

When it comes to technical support, I've never had to use them. What typically happens is the client calls technical support, technical support turns around dispatches a company that dispatches me and I go out there, fix the issue. I notify that company of their technical support, which may be Cisco's, or not, and inform them of the problem. The technical support double-checks the program and makes sure everything's up and operating.

Which solution did I use previously and why did I switch?

I have used other networking solutions previously, such as Aruba.

What other advice do I have?

I have found that the problems with Cisco Catalyst Switches are caused by the end-user putting equipment on it backward and various other similar user errors.  Cisco Catalyst Switches does not have all the features in the web interface. I didn't see the web interface able to be controlled the solution well. You can bring up some information controls, you click a link, and everything's in it is confusing to me, they could improve it. The web application gives you the ability to change some settings, but not necessarily critical ones. There're some things that you have to do at the CLI that their application does not give you the ability to do.

I have VLANs that are set up in my office under a pfSense firewall. The VLANs are set up in the firewall, and it acts as a switch as well. The actual switches turn around and act as a router and then the Cisco Catalyst Switches recognize the VLANs, and process everything accordingly as if it was a Cisco solution. They integrate well will all other hardware.

I rate Cisco Catalyst Switches an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JaromirLikavec - PeerSpot reviewer
Senior Network Engineer, IT Manager at a educational organization with 51-200 employees
Real User
Jan 28, 2022
Feature-rich, secure, and supports virtual stacking
Pros and Cons
  • "This is a feature-rich product and the newer models have improved features that allow for many new possibilities."
  • "When you have a homogenous network, as I do with only Cisco networking products, with no other components, then all of the features from the old platforms are available."
  • "My company would prefer that the price was more cost-effective."

What is most valuable?

The security is very nice.

This is a feature-rich product and the newer models have improved features that allow for many new possibilities.

The virtual stacking feature is helpful.

What needs improvement?

My company would prefer that the price was more cost-effective.

For how long have I used the solution?

I have been working with Cisco Switches for approximately 25 years.

What do I think about the stability of the solution?

With respect to stability, Cisco is a vendor that we can rely on.

Which solution did I use previously and why did I switch?

I work with a variety of Cisco network products, including Cisco Wireless.

What's my experience with pricing, setup cost, and licensing?

Pricing from Cisco is expensive but we pay for the reliability.

Which other solutions did I evaluate?

I am in the process of changing my core networking infrastructure, and I am moving into the new portfolio that is offered by Cisco. My boss regularly asks whether we can change from Cisco to another vendor to get better pricing, but I always reject this. We rely on Cisco.

When you have a homogenous network, as I do with only Cisco networking products, with no other components, then all of the features from the old platforms are available. I can use the same access procedures, regardless of whether the device is wireless, wired, or remotely accessed.

What other advice do I have?

Overall, I am satisfied with Cisco Catalyst switches. The only complaint that my company has is about the pricing.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
October 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,336 professionals have used our research since 2012.
reviewer959808 - PeerSpot reviewer
eTrading Manager at a financial services firm with 10,001+ employees
Real User
Jan 5, 2022
Does not account for personal automization and is not geared towards leading enterprises, but is a reliable solution with extensive support
Pros and Cons
  • "As there are many who are knowledgeable of this technology, this translates into extensive support for it."
  • "The main features of the solution are its reliability and security."
  • "Personal automatization is a feature that should be addressed."
  • "While the solution was very good for its time, this may not be so, at present, for big, leading enterprises, such as a bank consisting of 10,000 people."

What is our primary use case?

I work in a big Colombian bank and we use the solution for the campus connectivity involving, perhaps, 23 buildings.

What is most valuable?

Cisco boasts very reliable technology.

As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support. 

What needs improvement?

The managing of the changes and automatization should be addressed. We don't have control of the changes involving automation. In terms of what is new, network technologies and those on the cloud, the solution is outdated. Personal automatization is a feature that should be addressed. 

As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging. 

While the solution was very good for its time, this may not be so, at present, for big, leading enterprises, such as a bank consisting of 10,000 people. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for, perhaps, five years.

What do I think about the stability of the solution?

The technology underpinning the solution is very stable and reliable. 

What do I think about the scalability of the solution?

The scalability is good. 

We do not have plans, at present, to increase the usage, as we wish to change the technology several months down the line, the solution being included in these future plans. 

How are customer service and support?

As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support.

Which solution did I use previously and why did I switch?

We use both Cisco Catalyst Switches and HP solutions. 

How was the initial setup?

As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging.

What about the implementation team?

We have a team of, perhaps, 20 people who are responsible for the deployment. 

What's my experience with pricing, setup cost, and licensing?

I am not knowledgeable of the licensing costs, since we have a contract for service with this partner, meaning we don't purchase the license or equipment directly. 

What other advice do I have?

Five years ago, I was involved in a project in which the solution was deployed on-premises. Yet, Colombia or the bank have made recent changes to the switches and routes, since the enterprise wishes to optimize the traffic to the cloud. This is because many of our applications involve AWS. 

I would estimate that we have 10,000 users making use of the solution.

The solution takes advantage of very stable and reliable technology. 

The main features of the solution are its reliability and security. With the current technology, there are many enterprises that can design secure solutions. Other solutions do not provide for the same measure of security. I feel this to be a good feature. 

I rate Cisco Catalyst Switches as a five out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1125813 - PeerSpot reviewer
IT Support Team Leader at a tech services company with 201-500 employees
Real User
Dec 13, 2021
Great managed switches that are stable and easy to set up
Pros and Cons
  • "The scalability is good."
  • "The solution is perfectly stable; there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
  • "The technical response could be faster in the future."
  • "The device age becomes an issue. For example, with the 2960 version, they're not supporting that one anymore."

What is our primary use case?

I'm using almost six Cisco switches.

We use the solution for the LAN, Local Area Network, for the organization, or for business. 

What is most valuable?

The solution is very stable.

The scalability is good.

They are managed switches, and we can control and manage almost all of these switches - even individually, one by one, or through a central control center.

The initial setup is pretty straightforward.

What needs improvement?

The device age becomes an issue. For example, with the 2960 version, they're not supporting that one anymore. I find that the device or the model age is a little bit short. It is five or eight years. When we have a big organization, we have 100 or 200 switches, and suddenly it's out of support, end of support, or end of life, or whatever, it's difficult as we cannot change switches every five years. At a minimum, they should last ten years. That's better. To upgrade, it's a huge budget. Therefore, the age of the product itself is a little bit short. They really should make it longer.

The technical response could be faster in the future. 

For how long have I used the solution?

I've been using the solution for maybe ten years or so. It's been a while. 

What do I think about the stability of the solution?

The solution is perfectly stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability is pretty good. If a company needs to expand it, it can do so. It's not a problem.

We have up to 600 or 700 users. It's not measured per user. Rather, it is per device. We have many devices on top of users.

We do plan to increase usage in the future. 

How are customer service and support?

I have contacted technical support in the past. They are fine, however, they are a little bit slow.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. We've always used Cisco products.

How was the initial setup?

The solution is easy to install for administrators and network engineers. People who are qualified in networking shouldn't face any issues. It's fine, it's easy.

The amount of time it takes to deploy a switch depends. If it is at layer switch, it will not take more than one hour, maximum, for each switch. However, if it is a core switch, it might take one day.

The size of the team you need for maintenance also depends. If we are going for an upgrade, we need a big team. However, if it is just for troubleshooting, only two engineers are required.

What about the implementation team?

We can handle the implementation ourselves. We do not need any integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

We can use the switches without licenses. However, with licenses, yearly licenses, it is better, as we will have more troubleshooting options and control options, through a control center device.

What other advice do I have?

We use various versions of the solution. For the access layer switch, we have different models, including 2950 and 2960. Now, we are using the 9K series, 9200. The latest one. This is for the access layer. For core and distribution switches, we have 6500 and 4500 versions.

I'd recommend the solution to others.

I would rate them at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Manager at a tech services company with 1-10 employees
Real User
Dec 7, 2021
Great equipment with good performance and an excellent warranty
Pros and Cons
  • "The solution is easy to implement and quick to deploy."
  • "The performance of this equipment is much better than other options."
  • "The technical support, in some cases, should be faster and could improve."

What is our primary use case?

We primarily use it to provide a hierarchy in the data center, enterprise solutions, and high availability solutions.

What is most valuable?

The performance of this equipment is much better than other options. The warranty on offer is perfect for me as they attend to issues in a maximum of four hours or within the next business day.

The solution is easy to implement and quick to deploy.

The solution is very stable.

I found the scalability to always be good. 

What needs improvement?

The technical support, in some cases, should be faster and could improve.

For how long have I used the solution?

I've been using the solution for ten years. It's been a decade. I've dealt with Cisco for a while. 

What do I think about the stability of the solution?

The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability potential is very high. I can put many types of equipment on it and the solution will keep in the same level performance. It doesn't dip. 

Currently, we have 1,000 people on the solution. 

I do plan to implement the solution in future projects, as, so far, it has been issue-free and works very well. 

How are customer service and support?

Technical support could be a bit more responsive. 

How was the initial setup?

in terms of the initial setup, and how easy or hard it is, it depends on the technical knowledge base and on the person that will be implementing the solution.

I was working with data center providers, and, for us, with our level of knowledge, every time it was very easy to implement this equipment.

The deployment is pretty fast. After a couple of hours, you should have it up and running. We had a big team as well, which helped ensure it didn't take us long.

We have about 15 people at three technical levels that can handle maintenance tasks. 

What about the implementation team?

I implemented the solution myself. I did not need an integrator or consultant to assist. 

What was our ROI?

Likely, after three or so years, you may see an ROI. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs vary. If you buy a lot, the costs are lower, however, if you only need a few, the costs are very, very high. 

You can also pay for additional support that guarantees four-hour or next-day resolutions. 

What other advice do I have?

I am a solutions provider. We're consultants and we help other companies implement this solution. 

I'd rate the solution at a nine out of ten. 

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer935628 - PeerSpot reviewer
Sr.Manager at a energy/utilities company with 10,001+ employees
Real User
Nov 10, 2021
Highly scalable and easy to manage
Pros and Cons
  • "We can have multiple Cisco switches, like seven or eight, on a stack for 300 users. So it is highly scalable and easy to manage."
  • "I think one switch should go beyond the 10 gig connectivity to 40 gigs."

What is our primary use case?

We are using all the three hierarchal models of Cisco Catalyst: 2960, 4500, and 6800. It is perfect for an enterprise setup where you have multiple buildings and you want to aggregate in a single building. 

What needs improvement?

I think one switch should go beyond the 10 gig connectivity to 40 gigs.

For how long have I used the solution?

I've been working with Cisco Catalyst switches for more than 10 years.

What do I think about the stability of the solution?

Cisco Catalyst switches are resilient.

What do I think about the scalability of the solution?

We can have multiple Cisco switches, like seven or eight, on a stack for 300 users. So it is highly scalable and easy to manage. There are 15,000 users on our campus total.

How was the initial setup?

Installing Catalyst Switches is straightforward, just like with any other Cisco device. For the Alto switch, it hardly takes 20 or 30 minutes. I believe we used a configurator. All in, it takes seven to eight people to deploy because we have a large number of switches. And on the operations team, we have seven to eight people managing them.

What other advice do I have?

I rate Cisco Catalyst switches nine out of 10. I would definitely recommend them to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kannan Raja - PeerSpot reviewer
Senior Executive at a leisure / travel company with 201-500 employees
Real User
Oct 26, 2021
Reliable, has good support, is easy to install, and is well-integrated
Pros and Cons
  • "It can be expanded."
  • "We don't have any issues with technical support, and when we report a problem, we receive the assistance we require."
  • "While it is scalable, it could be better."

What is our primary use case?

We use Cisco Catalyst Switches for the office network.

What is most valuable?

It can be expanded.

The integration is quite easy.

What needs improvement?

While it is scalable, it could be better.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than two years.

We are using the latest version.

What do I think about the stability of the solution?

The stability is good. We have not had any stability issues with Cisco Catalyst Switches.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a scalable product.

We have 450 people in our organization who use this solution.

We have no plans to increase usage at this time.

How are customer service and support?

We don't have any issues with technical support.

When we report a problem, we receive the assistance we require.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use ATI.

How was the initial setup?

The initial setup is quite straightforward. 

The configuration is easy.

The installation took less than an hour.

What about the implementation team?

You can do the installation yourself.

This solution is being maintained by a team of three people.

What's my experience with pricing, setup cost, and licensing?

The licensing, and maintenance fees are paid on a yearly basis.

You can also choose between a three-year and a five-year licensing fee.

When you select the longest subscription period, you will receive a discount.

Which other solutions did I evaluate?

No

What other advice do I have?

I would recommend this solution to others.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer930072 - PeerSpot reviewer
Senior Engineer at a tech services company with 10,001+ employees
Real User
Oct 23, 2021
Easy to configure, scalable, and stable
Pros and Cons
  • "We find the product very easy to configure."
  • "The solution is expensive."
  • "The solution is expensive. Sometimes we will choose some cheaper options even though they are not as stable as Cisco's offering."

What is our primary use case?

We primarily use the solution for our server. It's a network solution as well.

What is most valuable?

It's a very popular solution.

We find the product very easy to configure.

The stability is very good.

The product can scale quite well. 

What needs improvement?

Cisco is basically the number one switch in the market. It makes it hard for other options to compete. 

The solution is expensive. Sometimes we will choose some cheaper options even though they are not as stable as Cisco's offering. However, if it is a small project, it may not be worth paying Cisco prices to get it done.  

For how long have I used the solution?

I've used the solution for two or three years at this point. 

What do I think about the stability of the solution?

I have found the solution to be very stable. The performance is good. It doesn't crash or freeze. it's reliable. 

What do I think about the scalability of the solution?

The scalability has been excellent. A company shouldn't have any issues with expanding it if they need to.

We have three to five people that directly work with this product.

We already use so many Catalyst switches. I'm not sure if we intend to add any more. 

How are customer service and support?

We don't really need any support as we have a network engineer on staff that can help us troubleshoot if we have issues. 

How was the initial setup?

I can't speak to the initial setup. In terms of the installation process, we have a network engineer that will help us to install the switches when we need them.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. There are other cheaper switches on the market. However, they may not necessarily be as stable as this option. 

When you buy the Cisco, the price already includes a software license.

What other advice do I have?

I'm not sure which version of the solution we're using. It might be the latest.

I'd rate the solution at a nine out of ten. I've been pleased with its capabilities overall. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Hawana - PeerSpot reviewer
Network and Security Engineer at IDSC
Real User
Oct 19, 2021
Stable, easy to use, and familiar to local engineers
Pros and Cons
  • "Catalyst switches are highly stable and easy to use, and it's a technology well known by most engineers."
  • "It is kind of expensive."

What is our primary use case?

We are using the Catalyst 9200 series as a network switch and the 9500 as a core switch. We sometimes use a 9300 for the distribution switch.

What is most valuable?

Catalyst switches are highly stable and easy to use. It's a technology well known by most engineers.

For how long have I used the solution?

We are an enterprise end-user. We also consult for other government entities and recommend using certain technologies to them. I've been working at this business and using Catalyst Switches for a year now. 

What do I think about the scalability of the solution?

Catalyst switches are highly scalable.

How are customer service and support?

I'm satisfied with support from Cisco and the vendor as well as their partners here in Egypt.

How was the initial setup?

It is a straightforward installation. You don't need anyone to install Catalyst Switches for you. You just add it to your network and then do the installation and configuration as well as the pre-setup preparations. It doesn't take a lot of time. You take the switch from the box and put it in the network, then configure it directly. The switch will only take about 30 minutes to configure.

What's my experience with pricing, setup cost, and licensing?

Cisco licenses are yearly. A single 9000 series Catalyst switch is about 75,000 Egyptian pounds. It is kind of expensive. But compared to other switches, it will save you in the long run. You need to hire specialized engineers who know how to operate those devices, and some of them are rarer in Egypt, like FortiSwitch or HPE Switch. Most engineers know how to use Cisco Catalyst. You would need to hire a specialist engineer and train them, and that will cost money. There are other cheaper technologies, but for Cisco, the price is expected. 

What other advice do I have?

I rate Cisco Catalyst Switches 10 out of 10. I would recommend it. This is a leading technology, and the price is reasonable, especially the Catalyst switches I mentioned. Other types of Catalyst switches are more expensive, but the ones we use are more affordable. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PeerSpot user
Account Manager at a computer software company with 11-50 employees
Reseller
Top 20
Sep 17, 2021
Highly stable, great software and hardware integration, and helpful technical support
Pros and Cons
  • "The Cisco software ties all the hardware together better than the competition."
  • "The solution is extremely stable and reliable, this has been proven from many years of use."
  • "Cisco Catalyst Switches do not have an open architecture and you have to buy into the Cisco architecture to be able to use them."

What is our primary use case?

We have customers that use Cisco Catalyst Switches for SMB, enterprises, schools, colleges, and universities. We have worked with almost everything except the federal government.

What is most valuable?

The Cisco software ties all the hardware together better than the competition. Cisco used to license their IOS software to HPE for their own switches, which were decent switches as well. HPE has been through a bunch of different changes over the years and now has Aruba switches. 3Com was part of HP for a while and the ProCurve was the original HP switch that I remember.

What needs improvement?

Cisco Catalyst Switches do not have an open architecture and you have to buy into the Cisco architecture to be able to use them.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 20 years.

What do I think about the stability of the solution?

The solution is extremely stable and reliable, this has been proven from many years of use.

What do I think about the scalability of the solution?

Cisco Catalyst Switches can be used in any sized company. We have customers in small to enterprise companies, with our largest being General Reinsurance. Multi-national companies would benefit the most from the use of Cisco switches. This is why the international community likes this solution because it can be used anywhere in the world.

How are customer service and technical support?

The paid technical support is very good.

Which solution did I use previously and why did I switch?

I have used many other switches, such as HPE, Juniper, and Aruba.

How was the initial setup?

The installation is a definite effort to get everything set up and working correctly. They do not work out of the box. However, these days they have improved a lot and the new Cisco solutions today would be much easier to put together than the ones in the past.

What's my experience with pricing, setup cost, and licensing?

The cost of Cisco switches is a little more expensive than the competition. However, as the saying goes, "you get what you pay for." If you want a reliable solution and other benefits, Cisco Catalyst Switches are worth the money. 

There are additional costs for support.

What other advice do I have?

My advice for others looking to implement this solution would be to work with a reseller, such as us, that has a good history of working with Cisco and can give the customer a good short and long-term plan.

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.