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JOHNOKUNADE - PeerSpot reviewer
Network Support Engineer at Nigeria LNG Limited
Real User
Aug 20, 2021
Easy to set up with good support and excellent stability
Pros and Cons
  • "The solution is easy to use."
  • "The solution is easy to use, very stable, and the performance has been very reliable."
  • "The price of the product is very expensive."
  • "The price of the product is very expensive."

What is our primary use case?

We primarily use the solution for ethernet WAN connectivity, LAN connectivity, wireless, then integration with other third-party solutions. That's all we use it for, for the most part.

What is most valuable?

The solution is easy to use.

It is very stable and the performance has been very reliable. 

The installation process is fairly straightforward. 

Technical support has been helpful.

What needs improvement?

The solution should work to become more scalable. 

The price of the product is very expensive.

For how long have I used the solution?

I've used the solution for a long time. It's likely been 15 years or more. It's well over a decade at this point. 

Buyer's Guide
Cisco Catalyst Switches
May 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,563 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is very good. The performance is great. It doesn't crash or freeze and there are no bugs or glitches. 

What do I think about the scalability of the solution?

The solution is scalable enough. It could be better.

We have around 2,000 users on the switches currently.

How are customer service and support?

Technical support has been good overall. We've been in touch in the past. They were helpful and responsive and we've been satisfied with them in general. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution. We've been using Cisco switches for a very long time. 

How was the initial setup?

The initial setup is pretty straightforward. If I need to do a new deployment, for example, we just go to the store, get a new one, and install it. We have 40 right now. The installation is very easy.

Due to the fact that we have another of the Cisco products in our environment, Cisco Prime, it helps to deploy switches faster. It's very easy. It doesn't take much time to deploy.

We have five engineers that are able to handle any deployment or maintenance.

What about the implementation team?

I was able to handle the implementation process myself. I did not need the assistance of an integrator or consultant. 

What's my experience with pricing, setup cost, and licensing?

We do find the cost to be quite high. They should work to lower it if possible. 

What other advice do I have?

I would rate the product itself at a nine out of ten. It's been very good so far and we are satisfied with its capabilities. The cost is quite high, however. 

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Linux Plus Infrastructure Engineer at Nampak Ltd
Real User
Jun 29, 2021
Has a good spanning tree, with power over the ethernet and RRP, virtual redundant routing and GLBP capabilities
Pros and Cons
  • "The most valuable features include the redundancy one and the spanning tree."
  • "Cisco delivers when it comes to business value."
  • "I would like for Cisco to come up with an affordable dynamic VLAN solution."
  • "The pricing is on the high end. Recently, at the beginning of this year, we actually did a comparison of Cisco and HP products."

What is most valuable?

The most valuable features include the redundancy one and the spanning tree. We also use the power over the ethernet. Moreover, we like the RRP, virtual redundant routing and GLBP, which are primarily on the Cisco Switches.

What needs improvement?

In the future it would be nice to see a dynamic VLAN database that's not managed by another, say, Cisco product.

I would like for Cisco to come up with an affordable dynamic VLAN solution. This would mainly serve the purpose of network access control. My thinking is along the lines of that of my colleagues, that there are non-Cisco infrastructures available which are more affordable. This would give us the option of using Cisco Catalyst or of moving on to the competition. 

Cisco ACI is a feature I would also like to see. When it comes to automation, it would be good to be able to use Ansible or Puppet to run one's network and enforce compliance. Roadmap is the way to go, especially when it comes to network engineers. I would be very pleased if Cisco were to enable its product to work with these automation tools. This is where the challenge lies in deployment for most network engineers. Automation is key. 

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for around 13 or 14 years.

What do I think about the stability of the solution?

The solution is very stable, durable and resilient. We had many issues in regards to other people and products and upgraded these solution so that they would be on par with Cisco.

How are customer service and technical support?

I have not had to make use of direct technical support. Mainly I have taken advantage of the one which is online and this works very well for me. There are no issues to report. It has provided me with much assistance, especially the forum, and I would rate it as pretty good. 

Which solution did I use previously and why did I switch?

We have worked with switches from other vendors, specifically SP and Ubiquiti. Then we worked with Cisco, as well. However, multiple infrastructure mainly applies to Cisco and this is in accordance with our enterprise standards. This means that we deploy Cisco for all sites that we take over.

When it comes to the access points side, we found Cisco to be a bit pricey and have utilized a different product that we combined with the Cisco switches. 

What's my experience with pricing, setup cost, and licensing?

The pricing is on the high end. Recently, at the beginning of this year, we actually did a  comparison of Cisco and HP products. As far as I see it, given the same specifications and features, Cisco is comparatively expensive.

What other advice do I have?

Cisco delivers when it comes to business value. So, I would advise others to go for it. But, they should be aware of budgetary considerations vis-a-vis the pricing. This is key. 

The product is one which delivers, especially as concerns large enterprise networks that put an emphasis on visibility and the time it takes for deployment and reaction to situations. Keeping this in mind, I would say that Cisco Analyst is the best for me. 

I rate Cisco Catalyst Switches as an 8.5 out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
May 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,563 professionals have used our research since 2012.
Cliff Matonda - PeerSpot reviewer
System Administrator at a consumer goods company with 1,001-5,000 employees
Real User
Top 10
Jun 12, 2021
A reliable solution with good stability and scalability
Pros and Cons
  • "It is very reliable."
  • "It is very scalable; you can almost do any new thing that is coming."
  • "Its price should be improved. It is very pricey."
  • "Its price should be improved. It is very pricey."

What is our primary use case?

We are using 29 series. We have three switches that we use for common switches and routing. We also have a number of access switches that we interconnect to the devices in the network, such as telephone, CCTV. We have defined a number of VLANs that are running traffic between the switches, and we have done interconnections within the switches, cable, and fiber. 

What is most valuable?

It is very reliable.

What needs improvement?

Its price should be improved. It is very pricey. 

Its installation can be simplified. Its installation is a bit complex.

For how long have I used the solution?

I have been using this solution for four or five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. You can almost do any new thing that is coming. 

Our users will always be around 80 to 90 because the interconnections occur within the switches.

Which solution did I use previously and why did I switch?

I've just been working on Cisco switches.

How was the initial setup?

Cisco solutions are a bit complex to install. They are not easy, and they require training and knowledge. When we changed our switch, it took 30 minutes to one hour.

What about the implementation team?

I installed it on my own, but most people prefer to hire a consultant.

What's my experience with pricing, setup cost, and licensing?

It is very pricey. You have to pay for support.

What other advice do I have?

I would recommend this solution. It is good. 

I would rate Cisco Catalyst Switches a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Branch Manager / Team Leader at Bank Al Habib Limited
Real User
Jun 12, 2021
High performance, durable, and good technical support
Pros and Cons
  • "The most valuable features are performance, speed, and durability."
  • "The most valuable features are performance, speed, and durability."
  • "In an upcoming release, adding SD-WAN capabilities would be a big advantage for our company."
  • "In an upcoming release, adding SD-WAN capabilities would be a big advantage for our company."

What is our primary use case?

We use this solution as a network switch in banking and financial environments.

What is most valuable?

The most valuable features are performance, speed, and durability.

What needs improvement?

In an upcoming release, adding SD-WAN capabilities would be a big advantage for our company.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

We have found the stability very good in this solution.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

We have licenses to have 24/7 technical support from Cisco directly. We have been satisfied with the support we have been receiving.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is reasonable.

What other advice do I have?

In the future, we are going to implement the 2960-X next-generation version instead of this legacy solution we are using now which will have some added benefits.

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1520013 - PeerSpot reviewer
Director of Product Management at a engineering company with 11-50 employees
Real User
Jun 8, 2021
Reliable, good scalability, and easy to configure through the command-line interface
Pros and Cons
  • "One of the most valuable features is the MatchBox Switch."
  • "It's stable; the Catalyst Switches are reliable."
  • "They need to simplify the Web GUI and make it easier to use, and more intuitive for the users."
  • "They need to simplify the Web GUI and make it easier to use, and more intuitive for the users."

What is our primary use case?

I use this solution for AV, Audio-Video applications, over IP solutions. It's to forward Audio-Video IP packets based on the ITMP protocol. I also needed a POE port to power the transmitters and receivers.

What is most valuable?

One of the most valuable features is the MatchBox Switch.

What needs improvement?

I used to use the CLI, the command line, but some users may want to use the Web GUI.

They need to simplify the Cisco 2960 Web GUI control, but not the entire version or the functionality for the Web GUI control.

IT people will most often use the CLI to configure the Cisco Switch.

They need to simplify the Web GUI and make it easier to use, and more intuitive for the users.

For how long have I used the solution?

I have more than ten years of experience working with Cisco Switches.

What do I think about the stability of the solution?

It's stable. The Catalyst Switches are reliable.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

I have not contacted Cisco technical support.

There are several training videos available on YouTube. 

If you Google, you can very easily gather material or training videos on how to configure the Cisco switch. 

The Cisco website itself is too complicated for the user and there are too many things on it. If the users are not familiar with Cisco, it's very difficult to find useful information on the Cisco website. 

In general, I don't use the Cisco website. I just Google the Cisco user manual or training video on YouTube to learn how to configure some features. 

How was the initial setup?

If you are familiar with the Cisco Switch, it is pretty straightforward to configure it using the CLI.

If you are not familiar, in general, you will use the Web GUI.

What other advice do I have?

There are several YouTube videos available to help configure the Cisco switches. It is very easy to configure them.

I would rate Cisco Catalyst Switches and eight out of ten. It's a pretty good switch.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Victor Arceo - PeerSpot reviewer
IT Operations Section Head at Toyota Motor Philippines Corporation
Real User
May 25, 2021
Enterprise-grade networking switches that are stable and scalable
Pros and Cons
  • "I like everything about Cisco Catalyst Switches. It's both stable and scalable."
  • "I like everything about Cisco Catalyst Switches; it's both stable and scalable."
  • "The price could be better. For Cisco, there is no need for improvement except for the price. It's expensive."
  • "The price could be better. It's expensive."

What is our primary use case?

We use Cisco Catalyst Switches for the local area network.

What is most valuable?

I like everything about Cisco Catalyst Switches. It's both stable and scalable.

What needs improvement?

The price could be better. For Cisco, there is no need for improvement except for the price. It's expensive.

For how long have I used the solution?

We have been using Cisco Catalyst Switches for about ten years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are scalable. We have about 1,300 users.

How are customer service and technical support?

Technical support was okay.

How was the initial setup?

The initial setup and installation were straightforward. For configuration, it took around ten minutes. For the maintenance, we have two network administrators—just two personnel.

What's my experience with pricing, setup cost, and licensing?

It's expensive.

What other advice do I have?

I would recommend this solution to new users.

On a scale from one to ten, I would give Cisco Catalyst Switches a ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Manager at a wholesaler/distributor with 11-50 employees
Reseller
Top 10
May 4, 2021
Offers good, solid hardware and security, with great performance
Pros and Cons
  • "The hardware and the security are the product's valuable features"
  • "Once it's up and running, configuration is okay, and once it's on the live network, it's fine, no issues."
  • "The cost of this product is very high and not all companies can afford it."
  • "The cost of this product is very high and not all companies can afford it."

What is our primary use case?

We generally work with small, medium and sometimes government organizations. We do layer 3 switches, as well as 9200 as layer 2 switches. I'm an integrator and we are customers of Cisco. 

What is most valuable?

We don't use any specific protocols. For us, the hardware and the security are the product's valuable features and performance of this solution is good. 

What needs improvement?

The cost of this product is very high and not all companies can afford it. Government entities can but corporations these days are hesitant to get Cisco. They're looking for other options that can cut their costs by 30% or 40% from the cost of Cisco Catalyst Switches. I think the command line in the platform could be improved because it's divided and can complicate things, maybe they can go direct to GUI. Using all the commands is a bit difficult. 

What do I think about the stability of the solution?

Cisco is stable. There are no issues with outages or integration. Once it's up and running, configuration is okay, and once it's on the live network, it's fine, no issues. 

What do I think about the scalability of the solution?

Scalability is not an issue. Cisco is their own market and it works.  

How are customer service and technical support?

If I have Smart Net, I get good technical support. Whenever I have an issue I contact them. They're very good. 

How was the initial setup?

Initial setup can be a bit complex depending on the organization. Deployment time depends on the configuration. I did an installation with around 44 switches of Cisco 3850, which took me around one week to do the installation, configuration, and handover. It depends on the number of switches and configuration required. 

What's my experience with pricing, setup cost, and licensing?

When we propose Cisco to a company, the only issue they are concerned with is price and the yearly subscription. You have to buy Smart Net to get a warranty and that is also expensive. 

Which other solutions did I evaluate?

Cisco is similar to other solutions such as D-Link. They have the same features. 

What other advice do I have?

I rate this product an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Head, IT Division at USTTB
Real User
Apr 24, 2021
Easy to deploy, stable, and have been running without any problem
Pros and Cons
  • "They are stable. We haven't had any particular problem with them."
  • "We haven't had any particular problem with them."
  • "Their price should be improved. They are a little bit expensive."
  • "Cisco products are expensive, especially when you compare them to Huawei."

What is our primary use case?

We have the Cisco Catalyst 2940 Series switches. We usually use these switches for connections inside our office. We have a three-story building, so we have quite a number of switches to connect specific departments. These switches are mainly used to share a connection among computers in a specific department. 

What is most valuable?

They are stable. We haven't had any particular problem with them. 

What needs improvement?

Their price should be improved. They are a little bit expensive.

For how long have I used the solution?

We have been using these switches for around five years.

What do I think about the stability of the solution?

They are stable. We haven't had any problems. There was a time when due to power failures or outages, we lost some switches and had to replace them. Power is very unstable here, and we are experiencing outages due to heat.

In one of the devices that I am using, I notice lights blinking from time to time. I don't know whether it is related to the equipment, but it seems that the connection is not going through. It only occurs from time to time. I am yet to understand the reason behind this. It is not a big problem, and we are able to use it.

What do I think about the scalability of the solution?

Our network doesn't grow so much, and it has more or less the same things. We are a public university, and we have three sites. I am at one of the sites. At this site, we have about 60 to 70 people. We also have our campuses where some of these switches are used. All in all, we have about 1,000 people.

We are setting up a national research and education network for which we have acquired some Cisco Catalyst 9000 Series switches, which are new to me. When we start using these, I would have more to say about what they can achieve in terms of scalability.

How are customer service and technical support?

We don't have external technical support. Unfortunately, this is not something that works very well in a country like ours. We have to rely on our own technicians. 

Which solution did I use previously and why did I switch?

We have had the opportunity, although not so extensively, to use MikroTik. In my experience, they are easy to use, and they are cheaper. Our financial department opted for Cisco, but we are satisfied with Cisco. 

How was the initial setup?

It is easy. We haven't had much trouble.

What about the implementation team?

I can do it by myself.

What's my experience with pricing, setup cost, and licensing?

They are a little bit expensive. We are a public institution, so we go through other traders, and sometimes, they put in their own surplus price because it is a government contract. Cisco products are expensive, especially when you compare them to Huawei.

What other advice do I have?

I would surely recommend this solution. We plan to keep using these switches. 

I would rate Cisco Catalyst Switches an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.