What is most valuable?
The solution has been issue-free.
The solution is scalable.
The stability of the product is good. We've had no problems whatsoever.
Overall, the pricing has been good.
Technical support is very helpful, even during implementation.
The initial setup is simple.
What needs improvement?
There are some models that can occasionally cause problems. If a particular switch is made for some specific use case or a particular environment, if you put that in other types of infrastructure or use cases, then you may face problems.
The licensing process could be a bit less complex.
For how long have I used the solution?
We have dealt with the solution for about three years.
What do I think about the stability of the solution?
The stability has been good overall. There are no bugs or glitches. It doesn't crash or freeze. The performance has been reliable.
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What do I think about the scalability of the solution?
The scalability has been good. If a company needs to expand it, it can. However, you do need to have the right model, otherwise, you run into issues with scaling.
We have 15 to 20 clients that use this product.
How are customer service and support?
We have good technical people and an experienced technical team who can install those switches, and do a level of troubleshooting and escalations.
Which solution did I use previously and why did I switch?
For five years, we've used Huawei. Three years ago we started with Cisco. This was mostly due to networking, as we don't have a team five years back. After that, we got the team specifically for networking and we started that with Huawei, and we got a very good response in the market. Unfortunately, due to the Chinese market, and all that stuff, that didn't last. That said, the customers who are using the technology, are still happy with the support as well as with the product.
We also occasionally use Aruba.
We didn't work with Juniper as an installation system integrator, however, we have with Cisco (including Nexus and Meraki) and Huawei, and we have had a very good experience.
How was the initial setup?
The initial setup is good. It is easy. If you know the commands, even basic commands, you can do the normal installation. If you want to go for V-LAN and other things, routing, et cetera, level three switches kind of installations, then you may need some time and knowledge.
For deployment and maintenance, you need a minimum of two people. Three or four is also good if it is enterprise. There are some customers where we have to do installations at three or four sites simultaneously and we have to complete that within one or two days or within a specific downtime. If the network is down, everything is down. That is when you require multiple team members. Otherwise, if that is one site and one installation with one day's worth of downtime, with two people, you can do it easily.
What about the implementation team?
Support is helpful in regard to the implementation process. My team didn't find any issues with installation.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is pretty good. As far as whatever else is available in the market, for example, if you compared it to Aruba, Juniper, or other enterprise solutions, the pricing is reasonable.
You do require licenses. There are some licenses that you need to procure separately. By default, the licensing process is good.
Everyone has their own licensing structure. With Cisco, once you do a setup two or three times, the process gets easier and the licensing gets clearer. Until then, licensing is a little bit tricky.
What other advice do I have?
We do not use the solution in our office, however, as Test System Integrators, we have provided the solution.
I'd rate the solution at a ten out of ten. It's been quite good overall.
I would recommend the solution to other users and companies.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator