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Pratik Tupe - PeerSpot reviewer
Associate Process Manager at a computer software company with 5,001-10,000 employees
Real User
Top 5
Offers good stacking capability, automation compatibility and durability
Pros and Cons
  • "Power over Ethernet (PoE) is one of the most valuable features. It eliminates the need for power supplies every time."
  • "The customer service and support need a bit more improvement and a faster response. So, there is an area of improvement."

What is our primary use case?

We use them in multiple projects in the organization.

So we provide access to approximately 600 users. They use access points, and some of them are designated for core features.

How has it helped my organization?

The benefits are that it is pretty easy to configure, deploy, and troubleshoot. There are no issues because we have a lot of knowledge-based access from Cisco itself. So troubleshooting is smooth, and it's good for both plugging and troubleshooting.

What is most valuable?

Power over Ethernet (PoE) is one of the most valuable features. It eliminates the need for power supplies every time. 

Then, the stacking capability allows me to stack nine or ten switches. With that, I don't need to log into every switch individually; I can access all of them through one. That's the second thing. 

Third, they can be used with automation pretty easily. Our organization is not currently using automation, but we're planning to. I've used it on virtual platforms, like emulation software, and they work well with automation. That's a good thing. 

Another point is that I've worked with various Cisco switches, including the 3900 series, 800 series, 2900, and 2600 switches. In the past, the environment used to be dusty and tested, but these devices, even the older ones, worked remarkably well. I was amazed because any other device might have failed in those conditions, but these switches performed admirably.

It has everything covered, from automation to a non-automated environment.

What needs improvement?

Customization is okay, but it's not fully fledged because if it's not modular switches, you can not change it. 

Cost-wise, they are expensive, but the service they provide is very good. However, the solution should aim for a little bit more cost-effectiveness.

There is room for enhancement in customization and pricing models. 

Buyer's Guide
Cisco Catalyst Switches
June 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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For how long have I used the solution?

I have been using this solution for more than five years. I am still currently working with the Cisco Catalyst switches, specifically the Catalyst 3900 series in my current organization.

What do I think about the stability of the solution?

I haven't seen any issues with stability or durability. Even the older ones work well in the worst-case scenarios.

What do I think about the scalability of the solution?

The product is scalable. However, some features or technologies owned by Cisco can be a bit troublesome while deploying. They cannot be embedded with other vendors.

How are customer service and support?

The customer service and support need a bit more improvement and a faster response. So, there is an area of improvement.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also worked with ASR 9000 and XR series routers. I have worked with enterprise routers for a longer duration, around five years.

How was the initial setup?

The deployment is good. The knowledge base and articles are available for normal users, so they can configure it well. If needed, we can raise a complaint ticket, and we get good tech support for that too.

What about the implementation team?

If everything is ready and set up, including detailed information and physical products, it takes around two to three hours, max.

It's not difficult, but it requires maintenance. They have engineers for that, and they come for regular maintenance, check, and update or replace parts if needed. They also have AMCs for regular maintenance.

What's my experience with pricing, setup cost, and licensing?

It is worth the money. The product is expensive, but the service they provide is very good, which makes it worth it.

What other advice do I have?

It is a good product. It's a low-maintenance product, a little bit costly, but worth it. Good technical support also. It is vendor-specific, and you need to have these things for the configuration part and deployment. Everything is good, so there are no issues while deploying with other vendors.

Overall, I would rate the solution a nine out of ten because I expect a little bit faster support from the technical support team.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager - SBR Technical Services at Reliance Industries Ltd
Real User
Top 5Leaderboard
A stable product that performs well and provides appropriate support and patches when required
Pros and Cons
  • "The product is stable, and it performs well."
  • "The support team’s response and resolution time must be faster."

What is our primary use case?

We have different use cases for different verticals. Our network is built mainly on Cisco equipment, including switches, firewalls, and routers. Most of the devices are Cisco products.

What is most valuable?

The product is stable, and it performs well. We get support and patches from Cisco. It is going well. We have different companies and different verticals. Cisco is our backbone.

What needs improvement?

The support team’s response and resolution time must be faster.

For how long have I used the solution?

I have been using this solution for eight to ten years. We are using the industry-standard version.

What do I think about the stability of the solution?

When we have more than 1000 Cisco Catalyst Switches, we have a failure rate, too. We would hardly notice failure if we had a smaller company with one to ten switches. A couple of times, it has happened that the switches have failed while upgrading.

What do I think about the scalability of the solution?

We design the network according to the environment's requirements. We also keep the network ready for the business requirements. When a request comes in, we help customers get their devices into a specific network zone. We have a huge number of users. My company caters to its internal customers, including JioMart, Jio Payments Bank, and JioChat.

How are customer service and support?

The support is good so far.

How was the initial setup?

We configure and deploy the solution according to our needs. If a product or feature is not available, we discuss and open a ticket with Cisco. Cisco then helps with some patches or other features that we require.

The procurement process for Cisco Catalyst Switches is different. Once we receive the switches in bulk, we divide them among the different verticals. Depending on the needs, we allocate 100 or 1000 switches to each vertical and then start deploying.

What about the implementation team?

I help the team to deploy the solution. We have a different deployment process. When a user requests a deployment, we first discuss their network and how they want it distributed. We then discuss the feasibility of the request and suggest the best possible option available to meet their requirements.

We have an on-premises team who helps us if there is an issue with the device. If the team cannot resolve the issue, we either get a replacement device or ask an expert for help with deployment. If there is a requirement to use multicast streaming, we need to check if our current network supports it. We also need to consider the bandwidth, network resources, and uplink and downlink ports.

What's my experience with pricing, setup cost, and licensing?

The pricing should be improved. We have purchased a one-time license. When we place an order for Cisco Catalyst Switches, the quantity is huge.

What other advice do I have?

I am an implementer. I would recommend the solution to others. People must use the solution based on their requirements. Overall, I rate the solution an eight or nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Buyer's Guide
Cisco Catalyst Switches
June 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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reviewer1339014 - PeerSpot reviewer
Network Manager at a tech vendor with 5,001-10,000 employees
Real User
Top 20
Robust network management with good stability and customer support
Pros and Cons
  • "The most beneficial features for our network management are their stability and good customer support."
  • "Cisco Catalyst Switches could be a little bit cheaper as they are very costly."

What is our primary use case?

We are using Cisco Catalyst Switches for our office network. We have deployed the 9200 and 9400 series solutions.

How has it helped my organization?

Cisco Catalyst Switches have been stable, and we haven't had issues with them for the last five years. They also provide good security at the LAN level.

What is most valuable?

The most beneficial features for our network management are their stability and good customer support.

What needs improvement?

Cisco Catalyst Switches could be a little bit cheaper as they are very costly.

For how long have I used the solution?

I have an experience of working with Cisco Catalyst Switches for about eighteen years.

What do I think about the stability of the solution?

Cisco Catalyst Switches are stable. I would rate their stability as eight to nine out of ten.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are scalable, and I would rate them eight to nine out of ten for scalability.

How are customer service and support?

Cisco's support is good, one of the best supports that you will get. I would rate their technical support as nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have always been with Cisco.

How was the initial setup?

The initial setup is not difficult for me. The new ones that are coming up are actually easy to implement and deploy.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches are quite pricey.

What other advice do I have?

I would recommend Cisco Catalyst Switches because they can scale, and they are stable. I don't have to worry once I install them.

I'd rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Data Center Admin at Sysnet Global Technologies
Real User
Top 5Leaderboard
Provides good performance with easy configuration and a good forum
Pros and Cons
  • "It's easy to configure."
  • "There is no GUI."

How has it helped my organization?

It's easy to configure. The forum is good. We can also get help from the forum and Cisco support. Many people use it, so we can get help from anyone if you have any issues.

What needs improvement?

There is no GUI. Nowadays, many other switches provide GUI features and options that can be configured through the GUI. The Cisco Catalyst series doesn't offer that. It should be configured only through CLI mode. If another GUI option or feature allows configuration through the GUI, that would be beneficial.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for 15 years.

What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

It is scalable and provides good performance. It is suitable for enterprise customers.

How are customer service and support?

Support is also good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. It depends on the larger network. Due to the backbone infrastructure and other passive components we need to complete, such as cabling and structured cabling, it may take time. If the cabling and architecture are already in place, it will take only a few hours.

What was our ROI?

It provides efficiency followed by cost setting.

What's my experience with pricing, setup cost, and licensing?

The solution is cheap.

What other advice do I have?

Cisco Catalyst Switches handle the network traffic very swiftly during peak loads.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Chief Technology Officer at a computer software company with 11-50 employees
Reseller
Top 5
Steady, reliable, suitable for different environments, and lasts forever
Pros and Cons
  • "The product is reliable."
  • "The tool is not user-friendly."

What is our primary use case?

We use the solution for switching. We use it from core to campus switching. The product is deployed in different environments. We have campus companies. We serve highly distributed organizations. We have a client that houses elderly people in a multi-building campus. They have a core data center. Typically, they put all the core resources on a much larger core switch. We have fiber distributed out to the endpoints.

What is most valuable?

The 3000 Series seems to be pretty good. The switches are steady and seem to last forever. The product is reliable. It's an industry standard.

What needs improvement?

Cisco management is a bit more difficult but has many features. The tool is not user-friendly.

For how long have I used the solution?

I have been using the solution for 15 years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is scalable. I rate the scalability a ten out of ten.

How are customer service and support?

The support is like any other support organization. It is okay. I rate the support a five or six out of ten. It is Cisco’s product. Cisco’s support team knows it the best. I don’t like that it takes a lot of time to get to the right person who knows anything.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution is a pain to set up, depending on the configuration. The more features we have, the more difficult it is. Cisco doesn't make it easy. Cisco bought Meraki for its easier configuration. I rate the ease of setup of Cisco five out of ten. One or two people can deploy the tool.

Most network admins can't configure a switch, but they can plug it in and rack it. A more experienced systems engineer must do the deployment. They must understand TCP, IP, and how everything works. They must also know how to run command syntax. It is a lot more complicated.

What's my experience with pricing, setup cost, and licensing?

We must pay a high price for the product. Meraki is more flexible, but Cisco is always expensive. The cost depends on the number of ports and size. It might cost around 10,000 to 15,000. I rate the pricing an eight out of ten.

Which other solutions did I evaluate?

We like Meraki the best. Cisco is a good product, but we must pay for its name. I am not a fan of Juniper and UniFi. Meraki has the best user interface for ease of management, traffic management, and endpoint visibility. Meraki is the best product I have ever seen in my life. Meraki’s UI is super easy. The capabilities of virtual and ordinary stacking are good. Meraki is a far superior product.

What other advice do I have?

We rarely see a use case for the Blade switches. They're way too expensive. In many cases, we don't need something with a more elaborate configuration. Typically, we just want it for switching. We need it for the backplane memory for raw throughput. We need features like VLAN tagging and Spanning Tree Protocol. I will recommend the solution. I wouldn't recommend it from a price perspective. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
EmadAttia - PeerSpot reviewer
IT Manager at Oberoi
Real User
Top 5
Easy to use, helps secure the network, and provides good quality and stability
Pros and Cons
  • "The network is secure."
  • "Cisco is the most expensive product."

What is our primary use case?

The product is used in the hotels for the network.

What is most valuable?

Cisco Catalyst Switches are the most stable. The network is secure. I have a lot of options. If a port is not used for a long time, it will be disabled by default. If anyone tries to use it, I will have to enable it for them. The tool helps me secure my network. The product is easy to use. We do not face any challenges.

What needs improvement?

Cisco is the most expensive product. All hardware tools have become very expensive nowadays.

What do I think about the stability of the solution?

Cisco is the most stable solution. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

All our reports are based on Cisco Catalyst Switches.

How was the initial setup?

The setup is straightforward. The deployment takes 10 to 15 minutes.

What about the implementation team?

We can deploy the tool in-house.

What's my experience with pricing, setup cost, and licensing?

I prefer one-time payments.

What other advice do I have?

I have worked with all the brands in the market. I will recommend Cisco to others. It is stable. It has good quality. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Loris Signoracci - PeerSpot reviewer
Senior System Engineer at Itworks srl
Real User
Top 20
A tool that offers reliability and scalability feature
Pros and Cons
  • "The most valuable feature of the solution is reliability."
  • "When users put Cisco Catalyst Switches in the same environment or infrastructure where other devices or products exist, like HPE, Aruba, and Ubiquiti, it doesn't work properly."

What is our primary use case?

I use the solution in my company as a data switch. The product is mostly used in the entertainment systems of luxury yachts and not in some banks.

What is most valuable?

The most valuable feature of the solution is reliability. I have seen Cisco Catalyst Switches working for more than six years without any kind of outage.

What needs improvement?

Products from Cisco that deal in areas like VLAN management, internal routing, and inter-VLAN routing don't seem to be compatible with other products. When users put Cisco Catalyst Switches in the same environment or infrastructure where other devices or products exist, like HPE, Aruba, and Ubiquiti, it doesn't work properly. The aforementioned area can be considered for improvement.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for more than twenty years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. Cisco solutions are always scalable.

My organization has around 200 users of the product.

There is a need to increase the number of devices or switches, or it can be done by implementing a change in relation to the old devices in an environment by moving from a 10 GB switch to 40 GB uplinks. A 10 GB switch is enough for now in my business.

How are customer service and support?

Cisco's support team is friendly if you have a maintenance contract active with the technical support team of the tool. You will end up breaking your head on the wall if you do not have an active maintenance contract with Cisco's technical team since they are not responsive or supportive at all until you subscribe to the service contract Cisco offers.

How was the initial setup?

After dealing with the product for more than twenty years, it has become easy to deploy the solution.

I have been installing the tool inside a luxury yacht to manage some internal data switches and for some of the entertainment systems where streaming services are required. VLAN is mandatory for managing the kind of networks in the aforementioned environment.

The solution is deployed on an on-premises model.

The time required to deploy the product depends on the dimension of the project undertaken by someone. If you install the system in a 30-meter yard, deploying it takes around four days. If you install the product on a yacht where around 100 meters need to be covered, the deployment process may take over a month.

The number of people required to deploy and maintain the product depends on the project size. One person is enough to take care of the deployment in a 50-meter yard area. Three people are enough to take care of the deployment in a 100-meter yard area. In an infrastructure with around 200 people, only one person can maintain the warehouse system.

What's my experience with pricing, setup cost, and licensing?

I rate the overall product a six out of ten from a price perspective since it is an expensive tool.

There is a need to make yearly payments towards the licensing charges of the product.

What other advice do I have?

From a technical perspective, I rate the overall product a nine out of ten.

There is a need to use professional devices like the ones offered by Cisco if someone needs a reliable infrastructure that is flexible and scalable.

Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Munmeet Dosanjh - PeerSpot reviewer
Senior Network Engineer at Virgin Media
Real User
Top 5
A stable and reliable solution that is easy to deploy and performs well
Pros and Cons
  • "The solution is reliable."
  • "The support is not the quickest."

What is our primary use case?

The solution connects our hosts to the network. It's our core aggregation and access layer. It's used throughout the network.

What is most valuable?

I like the product’s performance. The solution is reliable. It provides support.

What needs improvement?

The support is not the quickest.

For how long have I used the solution?

I have been using the solution for 20 years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is scalable. We have more than 1000 users in our organization.

How are customer service and support?

We contact the support through a third-party vendor. They are not the quickest.

How was the initial setup?

The setup is quite simple. It is not complicated. We do not overcomplicate things. Otherwise, support-wise, it gets difficult. We follow the design given to us to deploy the tool. We use Cisco’s recommended best practices for installing switches. We try to follow it as much as we can. Deployment can take up to a year.

What about the implementation team?

The implementation is done in-house. There might be contract resources that get involved in the deployment, but we don't go outside to another company to get people to do it for us.

What was our ROI?

Without the tool, we wouldn’t have service, without which we would not have revenue. Then, we wouldn’t be a viable business.

What other advice do I have?

We do not use the solution much currently, but it is still in the network. We have replaced it with Nexus. The solution fits the purpose. I will recommend the product to others. Overall, I rate the product a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.