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reviewer1339014 - PeerSpot reviewer
Network Manager at a tech vendor with 5,001-10,000 employees
Real User
Top 10
Nov 5, 2024
Robust network management with good stability and customer support
Pros and Cons
  • "The most beneficial features for our network management are their stability and good customer support."
  • "Cisco Catalyst Switches could be a little bit cheaper as they are very costly."

What is our primary use case?

We are using Cisco Catalyst Switches for our office network. We have deployed the 9200 and 9400 series solutions.

How has it helped my organization?

Cisco Catalyst Switches have been stable, and we haven't had issues with them for the last five years. They also provide good security at the LAN level.

What is most valuable?

The most beneficial features for our network management are their stability and good customer support.

What needs improvement?

Cisco Catalyst Switches could be a little bit cheaper as they are very costly.

Buyer's Guide
Cisco Catalyst Switches
April 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,077 professionals have used our research since 2012.

For how long have I used the solution?

I have an experience of working with Cisco Catalyst Switches for about eighteen years.

What do I think about the stability of the solution?

Cisco Catalyst Switches are stable. I would rate their stability as eight to nine out of ten.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are scalable, and I would rate them eight to nine out of ten for scalability.

How are customer service and support?

Cisco's support is good, one of the best supports that you will get. I would rate their technical support as nine out of ten.

Which solution did I use previously and why did I switch?

We have always been with Cisco.

How was the initial setup?

The initial setup is not difficult for me. The new ones that are coming up are actually easy to implement and deploy.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches are quite pricey.

What other advice do I have?

I would recommend Cisco Catalyst Switches because they can scale, and they are stable. I don't have to worry once I install them.

I'd rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2000751 - PeerSpot reviewer
IT Manager at a energy/utilities company with 10,001+ employees
Real User
Apr 2, 2024
Performs well and is very flexible, but it is expensive, and the central management tool is primitive
Pros and Cons
  • "The product’s scalability and performance are valuable."
  • "The product must provide a better central tool for management."

What is our primary use case?

We use the solution for the data center infrastructure. It is a hybrid solution that requires high-performance computing capabilities to send traffic from on-premise data centers to the Azure data centers. We used the scalability of the solution for redundancy purposes.

What is most valuable?

The product’s scalability and performance are valuable.

What needs improvement?

The product must provide a better central tool for management. The existing management tool is primitive. It requires a lot of improvements. It's something that we see with competitors like Meraki. Meraki has a very good central management system.

For how long have I used the solution?

I have been using the solution for a couple of years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

The tool is scalable and flexible. We can expand it quickly. I rate the tool’s scalability an eight out of ten. The product is quite sensitive to the changes within the network. If scaling is done by someone with experience with the software and the Cisco ecosystem, it will go smoothly. If it is done by someone new to the product and does not follow the procedure properly, they could take down a large part of the network. Cisco must provide more building controls to avoid such mistakes. We had 2500 users in my previous company.

How are customer service and support?

The level one support is not very good. We always get the newcomers who have to verify their checklist. When we reach the second line of support, we get very decent people who know and can solve the issues. Generally, the support is very good once we get past level one. Level one is time-consuming.

How was the initial setup?

The initial setup was straightforward. We started from scratch. We had about 40 Switches in total. It took us about three days to complete the setup, from the physical installation to the configuration of software management. The deployment process includes the hardware unboxing and verifying whether everything is compatible.

Initially, we did a life cycle certification to check if the firmware was up to date. It depends on whether the firmware is deployed and managed by Cisco. Then, we did the physical installation as well as the uplinks. Finally, we did the configuration between the switches. As far as I remember, there is no central cloud-based solution yet. Everything is still CLI-based.

What about the implementation team?

If we have decent knowledge, everything can be done in-house.

What's my experience with pricing, setup cost, and licensing?

We paid an annual subscription fee. The product is quite expensive. Cisco, in general, is quite expensive because it is still one of the prime market leaders. It can be more cheap. The prices are too high for what we receive. In the last five years, I have seen a growing landscape of other competitors like Juniper, HPE, and Dell coming close. They are slowly and slightly adjusting the prices to a more objective measure.

What other advice do I have?

The product is easy to manage as long as we have hands-on experience with them. We need to have decent network personnel. It needs a certain level of knowledge and experience. The management and configuration are easy for people with knowledge and experience. However, it has a very steep learning curve.

We had an IT team of 15 people, including three networking personnel. People who want to use the product must not take it lightly. It is a very good solution, but don't expect it to self-configure out of the box. We must have a very good understanding of what we want to achieve before we start with it.

The integration into our existing network infrastructure did not impact our operational efficiency. We didn't experience any change. It worked as well as it had before. Once the devices had been integrated within the ecosystem, we didn't experience any issues. The operational support remained the same as before, so it didn't have a real impact.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
April 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,077 professionals have used our research since 2012.
Karthikeyan Ravi - PeerSpot reviewer
Vice President of Technology at Netcon Technologies India Private Limited
Real User
Mar 12, 2024
Improves network efficiency and visibility, but the pricing must be reduced
Pros and Cons
  • "The solution is highly reliable."
  • "The vendor must provide mid-level switches."

What is our primary use case?

We propose the solution to our customers. It is used in airports, smart cities, and city surveillance networks. We are using the 9300, 9400, and 9500 series.

How has it helped my organization?

The product improves network efficiency. We have highly efficient network visibility, security, and automation.

What is most valuable?

Network segmentation and security groups are valuable features. We use features like network analytics, network flow, and other network solutions across our large network. The solution is highly reliable. It has a self-healing infrastructure. We do not have even a single point of failure in the core and distribution architecture. Inside the hardware, we have route processors, power supplies, line cords, and multiple lines.

It is a highly available network between core and distribution. We can design the network with a 25 GB platform. It supports wireless infrastructure like Wi-Fi 6 and Wi-Fi 6E. The tool provides mobility. It helps us achieve a connected experience across multiple devices. We get the same performance, reliability, and portability, whether it is wired or wireless.

What needs improvement?

The product provides enterprise-grade switches. The vendor must provide mid-level switches. If we need automation, we can only choose higher-end switches to achieve the functionality. We cannot enable the fabric with entry-level switches. It will be good if the solution provides an additional level of switches.

For how long have I used the solution?

I have been using the solution for 15 years.

What do I think about the stability of the solution?

I rate the tool’s stability a seven to eight out of ten. There are some improvements needed in certain models and versions. The stability must be worked on.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten. We work with enterprise businesses.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the ease of setup a seven out of ten. We need certified resources to set up the fabric. Once the fabric is implemented, adding the switches and network is easy. We need highly skilled people for the initial setup. For a large infrastructure, the initial deployment takes about a month. After that, everything is done by Zero-Touch Provisioning. It is a plug-and-play process. The deployment takes a few days for a small infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price must be reduced. I rate the pricing a five out of ten. The price depends on the network size. If we need a huge volume, we will get more discount.

What other advice do I have?

We are Advanced Enterprise Network partners. In DNA Center, we started with 5000 endpoints. Now, we have 50,000 endpoints. We have seamless scalability and upgraded functionalities. I rate the ease of management and configuration a seven out of ten. I will recommend the solution to others. It has an end-to-end product portfolio. It provides centralized management, visibility, scalability, manageability, and integration with multiple security solutions. Overall, I rate the product a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2330706 - PeerSpot reviewer
Network Administrator at a transportation company with 501-1,000 employees
Real User
Jan 28, 2024
Offers adaptability of the deployment process, with different strategies in different environment and good stability
Pros and Cons
  • "This solution has a pretty good rate of not causing unexpected behavior or failing. We're using maybe 900 switches right now. And, rarely, if ever, something fails, it's dependable."
  • "First of all, there are some features that take a long time to get implemented, and other vendors have them for a long time before them. For example, it took a long time to have a way to commit change with the timer, so it gets undone if the user doesn't accept the change after it's done. Like, having to say the changes be done, and everything works fine. In the end, everything works fine, but it didn't exist. That's just an example of stuff that came late to Catalyst."

What is our primary use case?

We use this solution for everything layer 2 related to our infrastructure, from data centers to local networks. Our business is airports, so we utilize them throughout the entire airport infrastructure.

On a day-to-day basis, we use it for all switching layers, like access, core, or distribution. We also utilize 802.1X.  

What is most valuable?

This solution has a pretty good rate of not causing unexpected behavior or failing. We're using maybe 900 switches right now. And, rarely, if ever, something fails, it's dependable.

What needs improvement?

First of all, there are some features that take a long time to get implemented, and other vendors have them for a long time before them. For example, it took a long time to have a way to commit change with the timer, so it gets undone if the user doesn't accept the change after it's done. Like, having to say the changes be done, and everything works fine. In the end, everything works fine, but it didn't exist. That's just an example of stuff that came late to Catalyst. 

The CLI structure is mostly outdated sometimes. It doesn't really make sense how things connect to each other. It's not object-oriented, stuff like that.

Moreover, if you want to stack switches, you can't really do it except that you have stack modules, which I find is outdated. Like Juniper Switches, stacks, even switches that were on different locations over Layer 3, and stuff like that. I'd suggest stacking to take cues from other vendors. 

For how long have I used the solution?

I have been using it for decades. Currently, I operate as the end user. In my previous role, I acted as an integrator, and we partnered with Cisco.

What do I think about the stability of the solution?

Sometimes, we have issues with stability. We even have some switches, like, that simply stopped working. Like, something went off, but it is not a usual occurrence. It's quite rare.

What do I think about the scalability of the solution?

The way we design things, we could scale them. We could scale, meaning that we could add more switches to our current design. But we're not at this point because there's no need yet. We pretty much thought about it right in the beginning.

We have about 750 users using this solution in my company.

How are customer service and support?

Sometimes, it's quick and helpful. Sometimes, we did have one case that took, like, months, and, eventually, things got solved after upgrading newer firmware that, by then, had been released. However, tech support did not solve the case.

Which solution did I use previously and why did I switch?

I have used HPE and Juniper in the past. I've also used Dell Power Connect and Luxul. First of all, they're on the more pricey end. They cost more than most. I'm not sure if that's true today, but when I still had to take into account money when it was my job to take into account money, they were on the pricing. So that's an accounting pro.  HPE and Juniper, which were fine switches, both of them for, like, two-thirds of the price or something like that.

Stability, plus the fact that resources are very easily found. Moreover, everybody knows how to work with Cisco. Also, if anyone gets certified, we'll most probably start getting certified by Cisco because it's an industry-standard certification. So, people who work with Cisco are easier to find. And they pretty much work as advertised. 

Cons: there are features that Cisco lacks interface-wise, like UI stuff that could be a lot better. For example, take a look at Juniper, and it's like night and day.

How was the initial setup?

We're currently transitioning to Catalyst 9200 series. We still have a lot of Catalyst 2960s in various locations, but they're being replaced with new ones.

We don't have any central management for the Switches. So it all gets done with copying, phasing, changing IPs, or whatever is relevant. So, the setup is not complicated as long as you know what you're doing. But that goes for everything, I guess. Like, if you already know how it works, then it's not complicated.

The setup is straightforward for me because I know what I'm doing. However, the CLI and the way iOS is structured could take a lot of improvement. There are some things in there. You have to know that they connect in a certain way, or else you won't ever find how it works. You need your Google open for a lot of stuff if you don't already know it.

What about the implementation team?

I was a part of the deployment team. We had already designed what needed to be deployed. We have multiple locations and multiple airports. Each airport was not in the same condition as the other ones. 

For example, each airport had its own separate preexisting network. So, there were different strategies that we had to use in each airport to deploy the switches without disrupting the airport functions. It was not the same thing everywhere. 

In general, we had a pretty simple design of what we needed, how many switches were sized, and what we expected in terms of customers. It was a pretty standard design to construct a backbone and distribution point within the airports. So, it was pretty much doing three or four templates. And just changing the variables on those templates. That was it.

We don't need a lot of resources or staff members for the deployment part because it depends on the size of the airport again. Like, if there were 300 devices to be deployed, we would need 15+ people. So, it depends on size.

Also, the time depends on the physical properties of the site that you are on. Where are the switches going to be installed? Where, in what condition is this place? Is it still under construction? Is it already constructed? Is it somewhere that's difficult to reach? All these are variables that should indicate how many people you need.

However, maintenance could be a bit more automated. Maybe if Cisco have a central management console or something, then it is more automated. The way we do it, we have to upgrade by ourselves. Like, it's stuck, or it's switched separately by hand. Using FTPs and FTPs and the old way of doing stuff. So, if there's a management, it's a central management tool. When we do maintenance, it's a hassle.

What other advice do I have?

I would recommend using the product. Overall, I would rate the solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Technology Officer at a computer software company with 11-50 employees
Reseller
Top 5
Apr 8, 2024
Steady, reliable, suitable for different environments, and lasts forever
Pros and Cons
  • "The product is reliable."
  • "The tool is not user-friendly."

What is our primary use case?

We use the solution for switching. We use it from core to campus switching. The product is deployed in different environments. We have campus companies. We serve highly distributed organizations. We have a client that houses elderly people in a multi-building campus. They have a core data center. Typically, they put all the core resources on a much larger core switch. We have fiber distributed out to the endpoints.

What is most valuable?

The 3000 Series seems to be pretty good. The switches are steady and seem to last forever. The product is reliable. It's an industry standard.

What needs improvement?

Cisco management is a bit more difficult but has many features. The tool is not user-friendly.

For how long have I used the solution?

I have been using the solution for 15 years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is scalable. I rate the scalability a ten out of ten.

How are customer service and support?

The support is like any other support organization. It is okay. I rate the support a five or six out of ten. It is Cisco’s product. Cisco’s support team knows it the best. I don’t like that it takes a lot of time to get to the right person who knows anything.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution is a pain to set up, depending on the configuration. The more features we have, the more difficult it is. Cisco doesn't make it easy. Cisco bought Meraki for its easier configuration. I rate the ease of setup of Cisco five out of ten. One or two people can deploy the tool.

Most network admins can't configure a switch, but they can plug it in and rack it. A more experienced systems engineer must do the deployment. They must understand TCP, IP, and how everything works. They must also know how to run command syntax. It is a lot more complicated.

What's my experience with pricing, setup cost, and licensing?

We must pay a high price for the product. Meraki is more flexible, but Cisco is always expensive. The cost depends on the number of ports and size. It might cost around 10,000 to 15,000. I rate the pricing an eight out of ten.

Which other solutions did I evaluate?

We like Meraki the best. Cisco is a good product, but we must pay for its name. I am not a fan of Juniper and UniFi. Meraki has the best user interface for ease of management, traffic management, and endpoint visibility. Meraki is the best product I have ever seen in my life. Meraki’s UI is super easy. The capabilities of virtual and ordinary stacking are good. Meraki is a far superior product.

What other advice do I have?

We rarely see a use case for the Blade switches. They're way too expensive. In many cases, we don't need something with a more elaborate configuration. Typically, we just want it for switching. We need it for the backplane memory for raw throughput. We need features like VLAN tagging and Spanning Tree Protocol. I will recommend the solution. I wouldn't recommend it from a price perspective. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
SunilNair1 - PeerSpot reviewer
AGM - Infrastructure & Information Security at Aster DM Healthcare Limited
Real User
Mar 12, 2024
Has no downtime and provides good reliability and stability
Pros and Cons
  • "I never had downtime with Cisco Catalyst Switches in the last eight years, and I'm pretty impressed with its reliability."
  • "The only drawback I saw with Cisco Catalyst Switches is that it's not cloud-managed."

What is most valuable?

I never had downtime with Cisco Catalyst Switches in the last eight years, and I'm pretty impressed with its reliability.

What needs improvement?

The only drawback I saw with Cisco Catalyst Switches is that it's not cloud-managed. We have to manage them on-premises.

For how long have I used the solution?

We have been using Cisco Catalyst Switches in one of our hospitals for the last eight years.

What do I think about the stability of the solution?

Cisco Catalyst Switches is a highly stable solution.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a pretty scalable solution. Around 2,000 people in the hospital use the solution on a daily basis.

I rate the solution an eight to nine out of ten for scalability.

How are customer service and support?

I rate the solution's technical support around six to seven out of ten because they are not very responsive. You have to log a TAC ticket, and then you have to wait for them to come back.

How would you rate customer service and support?

Neutral

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup and configuration a six to seven out of ten.

What about the implementation team?

We have around 108 Cisco switches, and it took a couple of hours to deploy each switch. The whole installation took around a couple of weeks. We had to connect to the console of each switch and configure it before configuring the next switch. It took some time to deploy the switches because they were on-premises. We could have configured the switches remotely if they were on the cloud.

We implemented the solution through a reseller. We placed the order with Cisco, and they had their partner do it for us.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is an affordable solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six to seven out of ten.

What other advice do I have?

We use access, edge, and core switches from Cisco. Since it's not cloud-controlled, we need a specialist or network engineer to configure the solution. As far as reliability and stability are concerned, I would recommend Cisco Catalyst Switches to other users.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager - SBR Technical Services at Reliance Industries Ltd
Real User
Aug 29, 2023
A stable product that performs well and provides appropriate support and patches when required
Pros and Cons
  • "The product is stable, and it performs well."
  • "The support team’s response and resolution time must be faster."

What is our primary use case?

We have different use cases for different verticals. Our network is built mainly on Cisco equipment, including switches, firewalls, and routers. Most of the devices are Cisco products.

What is most valuable?

The product is stable, and it performs well. We get support and patches from Cisco. It is going well. We have different companies and different verticals. Cisco is our backbone.

What needs improvement?

The support team’s response and resolution time must be faster.

For how long have I used the solution?

I have been using this solution for eight to ten years. We are using the industry-standard version.

What do I think about the stability of the solution?

When we have more than 1000 Cisco Catalyst Switches, we have a failure rate, too. We would hardly notice failure if we had a smaller company with one to ten switches. A couple of times, it has happened that the switches have failed while upgrading.

What do I think about the scalability of the solution?

We design the network according to the environment's requirements. We also keep the network ready for the business requirements. When a request comes in, we help customers get their devices into a specific network zone. We have a huge number of users. My company caters to its internal customers, including JioMart, Jio Payments Bank, and JioChat.

How are customer service and support?

The support is good so far.

How was the initial setup?

We configure and deploy the solution according to our needs. If a product or feature is not available, we discuss and open a ticket with Cisco. Cisco then helps with some patches or other features that we require.

The procurement process for Cisco Catalyst Switches is different. Once we receive the switches in bulk, we divide them among the different verticals. Depending on the needs, we allocate 100 or 1000 switches to each vertical and then start deploying.

What about the implementation team?

I help the team to deploy the solution. We have a different deployment process. When a user requests a deployment, we first discuss their network and how they want it distributed. We then discuss the feasibility of the request and suggest the best possible option available to meet their requirements.

We have an on-premises team who helps us if there is an issue with the device. If the team cannot resolve the issue, we either get a replacement device or ask an expert for help with deployment. If there is a requirement to use multicast streaming, we need to check if our current network supports it. We also need to consider the bandwidth, network resources, and uplink and downlink ports.

What's my experience with pricing, setup cost, and licensing?

The pricing should be improved. We have purchased a one-time license. When we place an order for Cisco Catalyst Switches, the quantity is huge.

What other advice do I have?

I am an implementer. I would recommend the solution to others. People must use the solution based on their requirements. Overall, I rate the solution an eight or nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Data Center Admin at Sysnet Global Technologies
Real User
Top 5Leaderboard
Aug 1, 2024
Provides good performance with easy configuration and a good forum
Pros and Cons
  • "It's easy to configure."
  • "There is no GUI."

How has it helped my organization?

It's easy to configure. The forum is good. We can also get help from the forum and Cisco support. Many people use it, so we can get help from anyone if you have any issues.

What needs improvement?

There is no GUI. Nowadays, many other switches provide GUI features and options that can be configured through the GUI. The Cisco Catalyst series doesn't offer that. It should be configured only through CLI mode. If another GUI option or feature allows configuration through the GUI, that would be beneficial.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for 15 years.

What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

It is scalable and provides good performance. It is suitable for enterprise customers.

How are customer service and support?

Support is also good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. It depends on the larger network. Due to the backbone infrastructure and other passive components we need to complete, such as cabling and structured cabling, it may take time. If the cabling and architecture are already in place, it will take only a few hours.

What was our ROI?

It provides efficiency followed by cost setting.

What's my experience with pricing, setup cost, and licensing?

The solution is cheap.

What other advice do I have?

Cisco Catalyst Switches handle the network traffic very swiftly during peak loads.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.