We use the solution for live support systems.
System administrator and network manager at MEO
The stability and performance are extremely good
Pros and Cons
- "The stability and performance are extremely good."
- "The solution could be cheaper."
What is our primary use case?
What is most valuable?
The stability and performance are extremely good.
What needs improvement?
The solution could be cheaper.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for 20 years.
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Cisco Catalyst Switches
June 2025

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What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is good. 200 licenses of support systems are used.
I rate the solution’s scalability a ten out of ten.
How was the initial setup?
The initial setup is straightforward and takes half an hour to complete.
What was our ROI?
ROI is of 10-15 years. It's very good for long-term investment.
What other advice do I have?
It provides stability to our life monitoring system. The ease of management and configuration is good.
It is attributing the switches and has accessible IT. There's always a web configuration. I manage the solution.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Security Administrator at NDIC
A durable and user-friendly solution that is very stable and provides very good technical support
Pros and Cons
- "The solution is durable."
- "The product must improve its security."
What is our primary use case?
I use the product to connect computers to the local area network.
What is most valuable?
The solution is durable. We have a lot of power fluctuations, yet the product works well. It is user-friendly.
What needs improvement?
The product must improve its security. It should be more intelligent. The optimization features must be faster. It must follow in tandem with technology.
For how long have I used the solution?
I have been using the solution for around ten years.
What do I think about the stability of the solution?
The tool is very stable. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a seven out of ten. We plan to replace all our switches. We will choose Cisco.
How are customer service and support?
Cisco has a lot of layers of support. We won’t have a problem with support. The support is very good.
How was the initial setup?
I rate the ease of setup an eight out of ten. It is plug-and-play. The setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The product is quite expensive.
What other advice do I have?
The solution is good. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Catalyst Switches
June 2025

Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Senior Network Security Engineer at KNZ SOLUTIONS INC
A highly scalable and easy-to-deploy solution that can be deployed remotely
Pros and Cons
- "The product is convenient to deploy."
- "The stability must be improved."
What is our primary use case?
We are mainly deploying the tool for client requirements.
What is most valuable?
The product is convenient to deploy.
What needs improvement?
The stability must be improved.
For how long have I used the solution?
I have been using the solution for 20 years.
What do I think about the stability of the solution?
Sometimes, when we do upgrades, the tool goes down. We purchased a new one, but it didn’t go well.
What do I think about the scalability of the solution?
The tool is highly scalable. Our clients are mostly enterprises.
How was the initial setup?
The initial setup is easy. We deploy the tool mostly in the cloud. Someone in our team will be physically connected to the console and give us access to the network. Then, we deploy it remotely. The deployment can be done in half an hour. We connect the key ports, get the network management configurations, and deploy the product.
What other advice do I have?
We’re a service provider. If people find the price to be competitive, they choose Catalyst. Otherwise, they go with other vendors. Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
They're balanced and highly reliable but don't integrate well with some solutions
Pros and Cons
- "Catalyst switches are highly reliable. They have a good product life, they are balanced overall compared to others."
- "Cisco needs to improve compatibility with other solutions and other vendors like SolarWinds. We've had problems using Catalyst with SolarWinds. Some devices can't be put on SolarWinds due to some ID Values and so on."
What is our primary use case?
We are mostly using the Cisco Catalyst 2900 Series, but some are the new 900 Series and a mixture of a lot of solutions. More than 300 people are working on Cisco Catalyst switches.
What is most valuable?
Catalyst switches are highly reliable. They have a good product life, they are balanced overall compared to others.
What needs improvement?
We sometimes have issues using Cisco Catalyst switches in a mixed environment. For example, we are using Fortinet's firewall, so if we jump to Cisco, then we have a problem. If we need another solution for MAC filtering, we need to go for IEEE or AAA.
Cisco needs to improve compatibility with other solutions and other vendors like SolarWinds. We've had problems using Catalyst with SolarWinds. Some devices can't be put on SolarWinds due to some ID Values and so on.
They need to show some flexibility because no environment depends on one product. And when we add new solutions for monitoring, troubleshooting, etc., we need integration with our Cisco devices. I think it would be great if Cisco could improve its integration with other vendors in the future.
For how long have I used the solution?
We've used Cisco Catalyst for the last four years.
What do I think about the stability of the solution?
Cisco Catalyst switches are stable. No question about it.
How are customer service and support?
TAC is a wonderful service. They are cooperative and professional. They do great in the case of RMA or case of troubleshooting.
Which solution did I use previously and why did I switch?
We tried Juniper HP and some other solutions.
How was the initial setup?
Setting up Catalyst switches is complex. We have about four or five Cisco-certified technicians to look after these things.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco Catalyst switches is reasonable.
What other advice do I have?
I rate Cisco Catalyst seven out of 10. I definitely recommend Cisco switches as a complete solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Ceo & President at TNL
Useful reports, highly reliable, and integrates well
Pros and Cons
- "We use the VLANs to separate library, office, and individual apartments. With some of the reporting that receive, we're able to take and track down where people like to put in their own wireless routers. Sometimes they will take a DSL modem from AT&T that they brought from home, hook it in backward, and it will give rogue addresses causing issues."
- "I use the Cisco Catalyst Switches command-line interface(CLI) a lot out in the field, but there are some web interfaces features that are available that I haven't used very much. I'm more comfortable with the CLI, but the web interfaces are very lacking."
What is our primary use case?
I use Cisco Catalyst Switches mostly in apartment complexes. They are apartment buildings, where one apartment has three or four bathroom/bedroom combinations and each resident who lives in those has their own connection to the switch. Additionally, the common areas of the building have a connection to the switch.
I've used Cisco Catalyst Switches in that environment, providing internet to a complex, both fiber and copper. We have taken and put cable TV, converted the satellite signals off of DIRECT TV satellites, and broadcasted all their channels, including local channels in the complex. There are approximately 250 channels through the same switches by converting the output to a network environment by turning them around and sending it back out on the other end for coaxial cable distribution. I've been working a lot in the MDFs and the IDFs of the individual complexes.
What is most valuable?
We use the VLANs to separate library, office, and individual apartments. With some of the reporting that receive, we're able to take and track down where people like to put in their own wireless routers. Sometimes they will take a DSL modem from AT&T that they brought from home, hook it in backward, and it will give rogue addresses causing issues.
It's been pretty easy for us to track down where those rogue addresses are coming from and shut the port down until we can have a technician go out and fix it properly.
There are a lot of features that Cisco Catalyst Switches have. However, they're not always needed.
The security of Cisco Catalyst Switches seems to be sound. It's very good with security. I've had no issues, security-wise. The important this is to know what to do to fix problems if you have a security issue, and it seems to work, whether you're using Cisco Catalyst Switches, Opensense, pfSense firewalls, or any normal firewall issues. Cisco Catalyst Switches are able to communicate to all the other hardware very well.
What needs improvement?
I use the Cisco Catalyst Switches command-line interface(CLI) a lot out in the field, but there are some web interfaces features that are available that I haven't used very much. I'm more comfortable with the CLI, but the web interfaces are very lacking.
The application controls that you have when you go through the Cisco Catalyst Switches for configuration and to see your whole network could improve. If the interface could display and recognize devices other than the Catalyst that you might have in the network to allow you to build your network. It does not necessarily need to control them, but to see they're there and how they're hooked up would make a big difference when it comes to trying to map and monitor the network activity in the system.
Those are two areas I find in the Cisco Catalyst Switches that are not as robust as some of the newer solutions, such as Aruba. You could see everything's controlled by the web interfaces, but not as much by the CLI. I don't like that Arubas CLIs, but I do like the web interface where you can see everything and control everything without having to load a special application on a computer and/or use the CLI. You can visually see all the information, and I find that's an easier learning curve for people monitoring. I haven't used it very much with the Cisco Meraki's, but a lot of the places we have worked have been with governments, and they use a lot of the Cisco Catalyst line of solutions.
If someone was trying to manage their own office, I would rate the usability of Cisco Catalyst Switches a five out of ten. Unless you know the CLI well then you will use the interface that is a little bit tricky to work with.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for approximately 10 years.
What do I think about the stability of the solution?
Most of the stability issues I have found have been hardware-related and not software. I have found that sometimes a port will go dead, and when a port goes dead on the even side, the odd side equivalent goes dead as well. This is where things get a little hot and it caused the solder joint to go loose or something similar happened. That's what my guess would be on the issue, a lot of times they only mark the port as dead and shut it off. When they have many ports that are dead that they don't have any spares they typically switch out the switch altogether.
People do not want to pay for you to resolder a circuit board and check for cold solder joints, I try and speed things up. If I have not had to use many spares on the ports for repair, to keep the repair at a quick pace. I can change a power supply or I can change a board in them quickly. I haven't actually bothered to go through and see if it's a cold solder joint or if it's actually a dead port. I'm having to use my experience with other equipment and knowing that it more times than not, kills both ports on the same connector, it's probably a cold solder joint or something to do with where it's connecting to the motherboard. This would be the first place I would look.
I would rate Cisco Catalyst Switches stability a nine out of ten.
They are highly stable, they have never given me a problem.
How are customer service and support?
I've never had to talk with the Cisco technical support. Usually, if there is a problem I know how the switches are built, I can take them apart and put them together to fix them. For example, in the last Cisco solution I did fix, the power supply was overheating, and it would eventually shut the unit down or it would freeze. I let it cool off and came back when it was cool and took a power supply from one that the mainboard that was frozen, and put it in. It came right back up and it was working at the right temperature.
When it comes to technical support, I've never had to use them. What typically happens is the client calls technical support, technical support turns around dispatches a company that dispatches me and I go out there, fix the issue. I notify that company of their technical support, which may be Cisco's, or not, and inform them of the problem. The technical support double-checks the program and makes sure everything's up and operating.
Which solution did I use previously and why did I switch?
I have used other networking solutions previously, such as Aruba.
What other advice do I have?
I have found that the problems with Cisco Catalyst Switches are caused by the end-user putting equipment on it backward and various other similar user errors. Cisco Catalyst Switches does not have all the features in the web interface. I didn't see the web interface able to be controlled the solution well. You can bring up some information controls, you click a link, and everything's in it is confusing to me, they could improve it. The web application gives you the ability to change some settings, but not necessarily critical ones. There're some things that you have to do at the CLI that their application does not give you the ability to do.
I have VLANs that are set up in my office under a pfSense firewall. The VLANs are set up in the firewall, and it acts as a switch as well. The actual switches turn around and act as a router and then the Cisco Catalyst Switches recognize the VLANs, and process everything accordingly as if it was a Cisco solution. They integrate well will all other hardware.
I rate Cisco Catalyst Switches an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
eTrading Manager at a financial services firm with 10,001+ employees
Does not account for personal automization and is not geared towards leading enterprises, but is a reliable solution with extensive support
Pros and Cons
- "As there are many who are knowledgeable of this technology, this translates into extensive support for it."
- "Personal automatization is a feature that should be addressed."
What is our primary use case?
I work in a big Colombian bank and we use the solution for the campus connectivity involving, perhaps, 23 buildings.
What is most valuable?
Cisco boasts very reliable technology.
As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support.
What needs improvement?
The managing of the changes and automatization should be addressed. We don't have control of the changes involving automation. In terms of what is new, network technologies and those on the cloud, the solution is outdated. Personal automatization is a feature that should be addressed.
As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging.
While the solution was very good for its time, this may not be so, at present, for big, leading enterprises, such as a bank consisting of 10,000 people.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for, perhaps, five years.
What do I think about the stability of the solution?
The technology underpinning the solution is very stable and reliable.
What do I think about the scalability of the solution?
The scalability is good.
We do not have plans, at present, to increase the usage, as we wish to change the technology several months down the line, the solution being included in these future plans.
How are customer service and support?
As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support.
Which solution did I use previously and why did I switch?
We use both Cisco Catalyst Switches and HP solutions.
How was the initial setup?
As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging.
What about the implementation team?
We have a team of, perhaps, 20 people who are responsible for the deployment.
What's my experience with pricing, setup cost, and licensing?
I am not knowledgeable of the licensing costs, since we have a contract for service with this partner, meaning we don't purchase the license or equipment directly.
What other advice do I have?
Five years ago, I was involved in a project in which the solution was deployed on-premises. Yet, Colombia or the bank have made recent changes to the switches and routes, since the enterprise wishes to optimize the traffic to the cloud. This is because many of our applications involve AWS.
I would estimate that we have 10,000 users making use of the solution.
The solution takes advantage of very stable and reliable technology.
The main features of the solution are its reliability and security. With the current technology, there are many enterprises that can design secure solutions. Other solutions do not provide for the same measure of security. I feel this to be a good feature.
I rate Cisco Catalyst Switches as a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at Itworks srl
Versatile, reliable, has many features, and the support is fast and knowledgeable
Pros and Cons
- "I like the management of streaming both audio and video."
- "I think that the price should be cheaper and they should include at least one year of basic service for technical support for each product, and not just the 90 days from the time of purchase."
What is our primary use case?
We have not deployed on the cloud because the company's core business is on yachts. Yachts are not familiar with the cloud and online solutions.
We have been integrating Cisco Catalyst Switches in yachts that are 100 feet in length to 100 meters in length. With simple infrastructure such as two or three switches connected with copper, and with large infrastructures we use a three-layer level with the backbone of a multimode fiber.
What is most valuable?
The switches are related to simple switching infrastructures, without the implementation of routing protocols. The routing protocols are referring to routers and layer three switches. They are not required with this kind of infrastructure.
I like the management of streaming both audio and video. On a yacht, the network infrastructure is not related to data usage, it is mainly for audio, video management, and distribution.
When compared with other brands, they are not as reliable as Cisco Catalyst Switches.
What needs improvement?
There is always something better. The price could be better.
The service contract for technical support should be included for at least the first year of purchasing the product.
For how long have I used the solution?
I have been working with Cisco Catalyst Switches for more than ten years.
What do I think about the stability of the solution?
Cisco Catalyst Switches are reliable. It is very stable and performant. There have only been a few failures. In general, there is a very low level of failure.
What do I think about the scalability of the solution?
If we refer to shipyards, then we have six or seven shipyards in Italy and outside of Italy. When referring to Yachts, I have installed these switches on more than 100 to 200 Yachts.
How are customer service and technical support?
Technical support is very fast and highly skilled.
The only issue with the support is that without an active service contract, they will not address any of your concerns. Even if you are a Cisco partner, they will not address your concerns without an active technical contract.
Which solution did I use previously and why did I switch?
For networking and switching, we have used most Cisco solutions.
For Unified Communications, we have used BE6000 and 4000.
Switching solutions we the new brand 9000.
We started with the low level 9200 to 9500. We use the Cisco Firewall ASA 2100 and we have Wi-Fi solutions such as the Wireless LAN controllers 2500,3500, and 9800.
At one time, we also integrated Nexus switches.
In the past, my company used to propose low-level Cisco products such as Linksys. They were not reliable and the return on investment was not as high as Catalyst. This strategy was a failure.
How was the initial setup?
The physical installation is not difficult. There are four factors for all devices that are almost the same. The main factor is the configuration.
If you speak with someone who has five to six years of experience in Cisco products, it is really fast. If you have someone with little experience then it takes longer. Cisco Catalyst Switches can be configured using the command-line interface and not the web interface. The web interface would be fine for people who do not have a lot of experience with the product.
Using the command-line interface is a faster way to configure for skilled people who have experience, and not for technicians who are not as experienced.
It requires a complete team from the beginning. This includes the system engineer, the installer technician, the standard technician, and two or three IT engineers to configure and maintain these switches.
What's my experience with pricing, setup cost, and licensing?
The price for Cisco Catalyst Switches is not cheaper than other solutions.
Licensing fees are something that you pay at the time of purchase. During the year, I have not had any customers request to renew the license. I have only had customer requests to activate our systems contract when there has been an issue with the device. Cisco products have been shown to be very reliable and stable. It's something that rarely has to be activated.
I think that the price should be cheaper and they should include at least one year of basic service for technical support for each product, and not just the 90 days from the time of purchase.
Oftentimes, when my company purchases the Cisco products, they are not installed until three or four months after the date of purchase. The installation is done at least one year after the building and delivery of the Yacht which makes the warranty is not useful.
What other advice do I have?
I would recommend these switches to others. Over the years, I have been working with Cisco, and Aruba HP Enterprise devices. I can say that if you use Cisco, you will have good results and reliability. With comparisons, I would suggest not to use Linksys products if you don't have a stable environment, and you have an environment that is moving all over the world such as a Yacht.
I would rate Cisco Catalyst Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Provides flexibility and is reliable from a security perspective
Pros and Cons
- "The product is also flexible."
- "The product's high price is an area of concern where improvements are required."
What is our primary use case?
Cisco offers good switches. In Pakistan, there are a lot of customers who are Cisco lovers, and they also use Cisco's firewall products.
What is most valuable?
The features of Cisco that I find to be the most valuable or effective are its network security and speed.
What needs improvement?
My company cannot import Cisco products in Pakistan due to some L/C issues. Cisco can consider the aforementioned details related to imports for improvement.
The product's high price is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for more than three years. I sell the product to my company's clients in Pakistan and don't use it personally.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. The product is also flexible.
My company deals with around 50 customers who use the product.
How are customer service and support?
The quality of support services provided by the product is good. You can open a ticket with the support team and also use Cisco's RMA option, which is quite a speedy process.
The product's support team is good, and it is easy to open a ticket. The product's technical team responds to a user's queries in a few hours or minutes.
How was the initial setup?
The product's initial setup phase was easy.
There is a manual from Cisco that can be followed to deploy the product, and our company's clients mostly use it since it helps them take care of the deployment process by themselves. Our company's clients don't seek help from my organization for deployment. Our company's clients will only approach us if they get stuck somewhere with the deployment process.
For the deployment process, there is a portal maintained by Cisco where you can log in and take care of the configuration part. Cisco provides guidance with the steps involved in the deployment, and one can easily follow them. The user dashboard in Cisco's hotel can be helpful for those who are involved in deploying the product.
What's my experience with pricing, setup cost, and licensing?
The new products from Cisco in the market are expensive. My company cannot import Cisco products, so they are mostly unavailable.
My company's clients pay yearly for the licensing costs attached to the solution.
What other advice do I have?
The product was helpful in improving the network performance for our company's clients, considering that I have dealt with a few companies who are quite satisfied with Cisco's technical features because, on a monthly basis, they acquire five to six Cisco tools from my organization. Our company's clients can't afford the new equipment provided by Cisco and mostly prefer to purchase refurbished equipment. Our company's customers are satisfied with refurbished equipment.
The product is reliable from a security perspective since it offers a secure VPN.
The product's ease of management has improved our company's operational efficiency since Cisco supports configuration or troubleshooting issues.
I recommend the product to those who plan to use it.
Integrating the product with other network tools impacts our company's IT infrastructure since it is an easy process to integrate, deploy, and configure the tool.
The product's users experience many benefits, considering that it is a scalable and reliable tool. Cisco places a strong emphasis on security. Cisco offers a range of features to protect its users' networks. The product secures its users' networks from cyber threats. It is easy to deploy and configure, and its support is good. I sell a lot of Cisco refurbished or used equipment in Pakistan. People love to use Cisco in Pakistan. There are a lot of Cisco lovers in the market who won't switch from it to some other brand. Some of our customers have been using Cisco for many years. I have suggested other brands to my company's customers, but they are stuck with Cisco due to its great features.
I rate the overall product an eight and a half out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

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