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Blue Prism Cloud Room for Improvement

OC
Head of Delivery at a tech services company with 11-50 employees

I think some of the issues we have experienced have been more painful because of the support. In the past, support was a bit weak. It would take a while to get a response and it could take a while to get an issue resolved. If we had a client that wanted Blue Prism Cloud Thoughtonomy, then it could take a little while to get that up and running. In comparison, getting Enterprise up and running is much quicker. I suppose the cost of Enterprise is quite a lot in comparison as there is an investment in the hardware.  

I do not really develop in Blue Prism Cloud, so I do not really know what can be improved on the development side. I do not really have any level of detail about it or feedback from appropriate users.  

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CP
Senior Digital Program Manager at a insurance company with 5,001-10,000 employees

To be honest, I've been happy with the solution. We are moving away from it, however, it was more of a business decision and not related to useability. The company now has a general agreement with UiPath and we need to change, even though, in North America, we're quite satisfied with the product.

The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution.

They have a good price, however, maybe for simpler tasks, it could have a smaller price tag.

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Niraj Dravid - PeerSpot reviewer
Technical Lead at Ernst & Young

There are a few smart services that are not available in Blue Prism. For example,  Excel sheets that are converted into a CS sheet have limitations with the number of columns when imported. This could be improved. 

The intelligent document processing system has two limitations. The bot needs to be trained very well in order to be used effectively. 

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Buyer's Guide
Blue Prism Cloud
September 2022
Learn what your peers think about Blue Prism Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
632,779 professionals have used our research since 2012.
SH
Digital Transformation Officer at a financial services firm with 1,001-5,000 employees

I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors.

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Ghaith  ABDESSALEM - PeerSpot reviewer
Enterprise Resources Planning Consultant at ILIADE CONSULTING

Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used.

In the next release, I would like to see the ability to reload the queues. There are queues for execution, and they should give us shortcuts so it's easier to manage them all. 

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AK
Director at a tech vendor with 501-1,000 employees

How we basically integrate any AI models, I’d like to see something which I could do more of a transfer share with. It could be more flexible.

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BK
Business Process Consultant at a energy/utilities company with 1-10 employees

It would be useful if some of the information protocols came built within the app instead having to create them.

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Praveen MS - PeerSpot reviewer
Senior Manager at a financial services firm with 10,001+ employees

Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution.

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Buyer's Guide
Blue Prism Cloud
September 2022
Learn what your peers think about Blue Prism Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
632,779 professionals have used our research since 2012.