The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore.

I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well.

It stopped doing my backups after I did the last update on it.

Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation.

One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines. So I had to exclude them from that backup. The reason for this was because the Linux virtual machine was a semantic messaging gate.

The solution should do better marketing for the product. I only heard of it because a colleague at another company told me about it.

The solution needs a dashboard or some form of central control from which you can manage all backups.

The solution could use a mobile version.

The solution should offer push notifications to stakeholders rather than just emails when the backup is done. It should offer something that if X job isn't done, then Y gets a notification; basically a way of escalating notifications if something isn't getting done.

• Has a few problems working with snapshots
• Time-outs and failed backups
• Has problems connecting to iSCSI when doing a restore from within a new installation of Windows.