Automation Anywhere Reviews

We primarily use this product for Web Applications, Outlook, and Excel.

It helped to increase productivity in a commendable manner.

The most valuable feature is PDF automation, where we can automate templated PDFs with almost 100% accuracy.

DOMX path support for identifying the web elements is helpful.

The Control room features, such as pooling devices, Queues, and the secure environment, are also valuable.

Commands in Excel, Outlook, and Word automation are very limited and hence facing difficulties automating complex requirements for the above applications with V11 version. 

We have been using Automation Anywhere for two years.

Relatively the installation is complex compared to other competing technologies. Lot of things has to be worked around for Control room setup and for starting the bot development like user creation and specific roles getting assigned etc... 

I've installed it on my own using installation guide. But a lot more things are involved while installing

The ROI on major bots has been phenomenal.

I have used AA to automate window-based applications like SAP, Microsoft Dynamics AX, Database, Microsoft Office (Excel, Access), CSV/TXT file, folders based operations, etc. When it comes to web-based applications, AA really shines. Automation applications Share-point, Blackline Reconciliation, Agile point submissions, and Web-based reporting exercises are in real-time.

When it comes to the database AA also works pretty well with SQL and Oracle by executing CRUD queries.

Automation Anywhere has improved my organization by automating many rule-based and nonjudgmental processes in domains like telecommunications, human resources, financial services, and daily or monthly reporting. The deployed bots/automation helped the organization in terms of errorless progress, meeting SLAs in time, 24/7 working hours, reducing dependencies from the human workforce, and FTE realization.

The realized FTE was deployed in more of a complex process and the employee utilization also improved. 

Out of all the features from Automation Anywhere version 11, IQ Bot, is the most valuable feature because it helps us in the conversion of semi or unstructured data to structured data which made it possible to automate a lot of complex processes.

Other than the IQ Bot, the below commands in the task bot also shine in a very useful and reliable way:

Excel Spreadsheet Commands, Database Commands, API Integration, Credential locker management feature and Workload management feature.

The Automation Anywhere Control room component features can be improved, as of now it contains too many roles and rules which makes it confusing to use it.

They should make it more simple because a lot of times I have to go through the user manual while dealing with the Automation Anywhere Control Room.

I always wanted a python and javascript editing console in version 11, which I later found in A2019. Earlier, only Run script command was there to directly run the scripts which somehow creates one additional dependency to the solution.

I am using AA v11 for three years and A2019 for the last two months.

Its pretty nice actually. AA is very stable with Windows-based applications.

When it comes to scalability, the mini bots comes into the picture and helps us to scale the automation. 

It was very satisfying.

I have used Blue Prism as a primary automation tool but due to the limitation of commands/stages the organization considered AA as a primary tool. 

It was very easy to install since it automatically validates if all required files are installed in the machine or not.

My organization is partners with Automation Anywhere.

I am just a developer so I have no idea about ROI.

I do not have that much knowledge about cost/pricing or licensing details.

I worked with Blue Prism also.

I am pretty impressed with the A 2019 version.

We use Automation Anywhere to implement robotic process automation solutions for complex and time-consuming scenarios, especially legacy systems, SAP, & mainframes.

I have recently used Automation Anywhere successfully for a system that is very old, and didn't even have API support. In fact, the creators are no longer providing support for their product, but we successfully implemented the solution and helped the client to reach their customers.

The other use case we have implemented is for invoice processing, where there are a number of templates available. 

AA helped our clients to achieve their goals faster and more efficiently, also reaching ROI very quickly. We, as an organization, now have a very positive image from our clients' perspective by suggesting Automation Anywhere instead of their competitors. This product has helped them to implement RPA in their organization.

In addition to providing services to our clients, we have used AA in HR management and the payroll processes, where it helped our employees to get rid of tedious and repetitive work. Our employees are engaged in better and more productive tasks compared to the past.

Automating Mainframes, Legacy systems, SAP applications, IQ Bot, & Natural language processing abilities are its strong points. By using its AI & ML capabilities, we have solved many problems for our clients.

No other tool is as stable as Automation Anywhere, considering the ML & AI capabilities & ease of use.

Automation Anywhere's interface is pretty awesome and easy to use, even for a business user. The dashboard & Bot analytics are very clear, even for a guy without any technical knowledge. 

I still believe there is a long way to go when it comes to ML & AI capabilities, though Automation Anywhere is the leader here in the market.

A2019 is awesome with its features but I don't find it as stable as v11.

I suggest having more ways to perform string manipulations and string operations, instead of just what is pre-defined in the V11 tool. 

I would like to have a buffer-type thing where the bot should throw an exception to the production support team when it is looping through a record.

Date operations can be improved without using VS script. 

I have been using Automation Anywhere for the past four years.

The solution is pretty stable but A2019 can be improved. 

The scalability is the best of all the RPA tools that I have seen.

Their technical support is the best. I always find the best solutions in the customer portal.

I did not switch from another tool. Instead, I select AA as per my client's requirements. That said, my choice is Automation Anywhere any day.

The initial setup is very simple and straight forward.

We implemented using our in-house team. 

Our ROI is 70% annually.

The pricing is reasonable and one can achieve ROI faster when compared to other tools.

Automation Anywhere is your best choice if you want to implement RPA.

Our primary use is a bot to look up accounts from Excel to the source system and entering it back into Excel.

We have a bot running on a computer that is doing manual tasks that we used to do. There is an initial setup time but pays off quickly.

I haven't done anything fancy yet, but the basics work for me for now.

It would be better to make it more user-friendly so that individuals with no experience can pick it up pretty quickly.

We have been using Automation Anywhere for one year.

I primarily use Automation Anywhere for:

1. SAP Automation using DLL MetaBots.
2. Salesforce Automation using REST APIs.
3. Citrix Automation.
4. Teradata Automation.
5. Oracle Application Automation using MetaBots.
6. Automate Mainframe application.

Details: Salesforce Automation

Automating the salesforce application to create the case ID and update the chatter field accordingly using the API.

Through the Bot, we are processing the case number with all of the required operations and at last, changing the case status with the API.

Environment:

We are developing the Bot in the dev environment first, and later testing is performed in the UAT environment. If everything looks fine then we move it into production.

AA brings a lot of benefits for our organization in a number of different ways.

I could say that many of the Salesforce activities are now replaced by bots, like creating the case ID number, uploading the attachment in the Chatter feed object, and many more.

Earlier users were converting the unstructured data from the PDF into the structured format to process the task but now, this activity is replaced by IQ Bot. It reads the unstructured data from the PDF and processes the task smoothly. Basically, we are dealing more with the invoice PDF to read the unstructured data.

I believe everyone is aware of the Jira application, which is used for issue tracking and project management. Now, all the Jira activities are replaced by the bots. Whenever any user is logging any issue through Jira, the Bot automatically assigns the ticket to the respective individuals, which saves a lot of time. In a simple way, I can say the Bot has replaced our Jira monitoring team.

From my point of view, IQ Bot is the most valuable feature in AA. It is a type of cognitive bot designed to support, as well as learn from business users and enable them to experience the power of advanced artificial intelligence technologies. Integrated with the Automation Anywhere Enterprise RPA, the IQ Bot offers enterprise massive gains in productivity, as it includes competency in automating complex tasks involving unstructured data.

The REST API is also a very valuable feature in AA. Using this, we can automate the web application through the API and execute it in the background in a fraction of time.

MetaBot is also a valuable feature in AA. Using this, we can run the DLL of any application and also develop the process in offline mode. If there any minor changes in the screen then we can avail of the calibrate feature of MetaBot.

It would be great if there will be a built-in machine learning model available in the AA, so the developer can directly map it with their task and train the model accordingly. Training and testing the model can be achieved using these features.

I have been using the Automation Anywhere solution for the past five years.

Stability-wise, Automation Anywhere is excellent.

The scalability is excellent.

I have had an awesome experience with the service and technical support team.

I still remember that initially, there were four or five times where I had raised a support ticket. I got the optimal solution and each time, I received a positive and quick response from the technical support team. I really appreciate their patience and effort.

Fortunately, I have started my career in the RPA field, and that too with the Automation Anywhere tool.

The initial setup is average in terms of difficulty.

We implemented using an in-house team.

I feel the cost of licensing is very high for the A2019 version. There is nothing much to say about the setup cost.

I have been trained in Blue Prism as well, but I feel a more friendly environment in AA.

As of now, I am using the 11.3v of AA, and whatever improvement is required I believe it is already taken care of in the A2019 version.

We have started doing migration of bot in A2019 and have seen that many new features have been added in the latest version of AA. Nonetheless, I can say that AA can expand its features and functionalities in the Artificial Intelligence area.

Apart from licensing costs, I don't have any concerns. I would suggest everyone go with this product and avail all the features wisely.

The primary use case was related to automating a daily job, which involves a lot of manual effort and was error-prone. We did involve RPA to automate the job and also have a pretty useful notification system in place too.

We had a requirement of pulling in data from a location, dumping it all into some spreadsheets, and then applying logic. Once that is complete, the distribution also needs to be controlled, and we have achieved all of this by implementing RPA.

There are also use cases for us where it is still a work in progress, including tasks in finance/accounting, and HR as well.

AA has helped our organization to improve productivity with less manual dependence. It has come up with certain paradigms in RPA that largely reduce human efforts.

The use case that is mentioned above had a dependency on three FTE on a daily basis to process data for us, and implementing RPA has helped us save this effort. 

There have been processes that were tedious and had dependencies on resources, as well as being error-prone. The involvement of AA has reduced problems to a considerable extent.

RPA is a feature that really helped eliminate errors during the execution of structured business processes. In particular, with our requirements, we have seen reduced dependency on the workforce and we had proper execution of our business process.

It has also opened doors for an intelligent notification system as well, with the help of which, we are getting the proper input from the different stages of our program.

Cognitive Automation helps by self-improving, using AI and ML for complex data.

Altogether, these important features help to form the organization as a digital force.

The product should improve on Voice Recognition and IoT pretty soon, as this is the next big thing in and I would like to see this upgraded in the next release.

This is the age of Voice Recognition where systems like Alexa and Cortana are ruling. I would love to see certain features for these.

In addition to this, there should also be a community version that will be able to provide support without a cost. This will make sure that the outreach for Automation Anywhere would increase up to a considerable extent.

I have been using the solution for approximately one year.

The solution is quite stable. I have used it for features like RPA and cognitive intelligence and didn't find any instability.

This is certainly scalable and the support is quite good too.

They have pretty decent customer service support. I had reached out a couple of times and I found them decent and knowledgeable. In addition, they have a good SLA too.

Other than evaluating UiPath, I have not used a different RPA solution.

The ROI is pretty good. I have used it in one of my use cases where I have a dependency on three FTE, and I was able to reduce it by a considerable margin.

UiPath was the option that I was evaluating but ended up choosing Automation Anywhere.

We used Automation Anywhere to create and integrate a solution that is suitable for a dynamic application. We had a business challenge where things were dynamic in terms of the environment, and we need to integrate into a CICD system.

It reduced cost and effort significantly. Yearly, our organization saved $14,000. The company started to save more, and increased efficiency in the field of automation then started to pioneer.

Within less time than it used to take, we can automate a complete Apex task. Being able to do this is how we managed to win the work for our client. The client was amazed and suggested the solution throughout the organization.

Complex tasks can be automated easily and reliably.

I feel the tool has to provide deeper insights for debugging issues, considering both internal and external factors.

The image recognition functionality needs to improve so that we can work faster.

We have been using Automation Anywhere for one year and eight months.

We were highly attracted to this product due to its scalability. This is because we started to work within a CICD environment.

The technical support is excellent.

Previously, we used the UFT solution provided by Micro Focus. It did well with us for a couple of years but as the application keeps on growing and becoming more complex, UFT has shifted from pros to cons. That's where we shifted to Automation Anywhere.

The initial setup was straightforward.

We implemented through a vendor team and their level of expertise was excellent.

Our advice is that anybody interested in this product should negotiate product bundles in order to reduce the cost of installation and setup. This product will ultimately help you to innovate and excel, and we recommend it.

We evaluated other options like UiPath, but we got what we needed that was specific to our requirements, so we onboarded AA.

I believe Automation Anywhere bundles everything for generic needs and in my case, everything was covered in these generic bundles.

We use it to automate all kinds of business processes. The primary use case is the RPA platform, even though they have the cognitive platform and the analytics platform. We use it for so many different things it's hard to focus on one, but it's automating business processes in our banking system.

We're interfacing a lot with Excel, our ERP systems, some legacy systems, the databases, file folders, text files, CSVs. It's hard to pin down one.

Through the software, we have been able to reduce the time that we spend on manual, repetitive tasks so that we can focus on activities that add value to the business or to our partners and customers. The most important things are saving time, increasing control, and increasing automation.

It has reduced a lot of repetitive manual work and manual mistakes that can occur while doing repeated work. This tool is very accurate. Everyone wants to automate their day to day work because of which we will be getting more and more work.

Since more and more companies want to automate their process because of the current situation, jobs for RPA developers have increased. Automation Anywhere has made tedious jobs so easy and time-saving. If the project is super automated, it can be finished in a very short period of time.

String extraction, Excel integration, and web services are the most valuable features. Because we are using web services it is so easy to connect with third-party applications. 

Excel automation is one of the best features in Automation Anywhere. If we have to work with multiple excel sheets with lots of rows and columns, it gets really difficult to keep track of this is done manually. But Automation Anywhere makes it really simple and error-free. 
Email automation is another command which is really good and time-saving. If we have to send out emails to a group and if it is everyday job, AA is very helpful

I would suggest adding more fields while calling in API. There is no option to generate an Authentication token within the Bot.

While using REST web services, we faced a lot of issues as we were trying to connect with the Salesforce application which needs an authentication token to connect. Since there was no option to create an authentication token we had to find a different solution altogether. This feature can be improvised.

Object cloning is another feature which is not very stable and this can be improved as well

I have been using AA for three years.

Cost Licensing is little high.