Automation Anywhere Reviews

Our case was downloading the invoices from an Oracle Application.

It involved web and desktop applications and the setup was done in a Citrix, where the AA tool and required applications were installed in a secure environment.

Using Object Cloning for a web application, we extract a record of a company code for which all the invoices need to be extracted, based on month and year. When the company codes are available then all the invoices were extracted, applying the proper logic in the Oracle environment (Similar to SAP).

Proper logging and exceptional handling were supported.

Testing was done in the Dev and Test Environment and finally deployed to PROD.

The Bot was scheduled as per the customer requirements in the Control Room, to be executed as per the demand.

It has improved a lot by automating repetitive steps and hence saving a lot of quality time. 

It's very easy to use and all of the employees can easily get involved in the process, whether they are a developer, support, or have an HR background.

Almost all the easy and complex processes can be automated.

For each employee, the tool is useful if they have some redundant or repetitive tasks to perform on a daily or weekly basis, such as timesheet submission or shift allowance extra. It's a BOT BUDDY, as it is called in our organization.

It's very fast and takes no time to execute a lengthy process.

It's secure; all of the passwords and UN are secured.

The tool is simple and easy to debug and run.

The Automation Anywhere University is vast and we can easily get support from other community members.

Free certification and tutorial videos are readily available and are free of cost.

The Control room is valuable, as we can schedule the bot at any time and give access to anyone from anywhere.

The Recorder feature helps to automate without any effort and is very robust and precise.

The automation is very fast and in no time, it executes the process and hence increases the SLA by a vast margin as compared to other RPA tools.

IQ Bot is a very high niche tool and reads any kind of scanned copy and gives the output with more than 95% precision. It's very simple and supports Python and NLP for adding extra features.

Metabot helps to make reusable components and can be used as a function wherever needed.

It supports Dlls, VBScript, Python script, and macros.

Bot Insight helps to get the analytics in a more enhanced and visually attractive way.

The simplicity of the tool is a plus point, as it does not require one to be from coding background to work on it.

I would like the AA tool to be more proficient and a single entity tool that does not require DLLs or some script to be written separately where it is not capable. It should have more commands, which should remove the dependency on MetaBots or other scripts so that everything is available in the tool itself. This would save time.

All the time working on the tool requires internet connectivity, and it will be great if we can work offline. Offline development would be helpful.

More features like AI and ML should be included, as well as additional features to automate Citrix applications and mainframe applications.

I would like to see more Excel commands available.

Introduction to dictionaries and other data types should be included.

I would like to have a ready-made framework available so that less time is spent to develop the whole framework for the processes.

In terms of robustness, the bot should be efficient enough to deal with the code breakdowns. This could be done with more exception handling features and a ready-made framework.

More tutorials with complex scenarios and ILT training would be an improvement.

We have been using Automation Anywhere for two years.

The product is very stable and runs without delay, failures, or system hangs.

Logs are maintained both locally and at the server level.

The client and server connection is smooth.

Scalability is wonderful for AA, we can easily add the extra robots as per the transaction load without impacting the process.

The customer support and technical support are very helpful and service is available 24/7,  around the clock.

Communication is very good and their knowledge of the tool is in-depth.

Support teams are pro-active and they have a vast network of partners.

We did not use a different RPA solution before this one.

The initial setup was easy, as per the guidelines shared by AA, including the minimum system requirements such as OS level, RAM requirement, SQL Server, and .NET requirement. This information was shared via the documentation.

When finding any problem, their support team is very fast and cooperative in helping to resolve the issue ASAP.

Our company directly consulted with the Automation Product teams for RPA implementation and COE implementation in our organization.

ROI is high; usually, one process automation is equivalent to three FTEs in our organization.

It's cheapest among the competition, although bargaining is a must.

Different licenses are for Bot Runner and Bot Creator, which saves on the cost.

We evaluated UiPath and Automation Edge.

We found AA to be the best among the others in terms of pricing, licensing, support, and tool capability.

We use automation for a tax invoice process, finance process, and human resource process.

In the tax process, it collects all tax invoices from a folder, then AA reads a QR code on the document to confirm, then extracts it to an Excel sheet for the success process and failed process.

For finance, AA calculates the tax type on each project. After that, AA inputs the data into the ERP system for further processing.

For the HR department, AA will shortlist the candidates on the portal. It will then send an email to qualified candidates to follow further instructions for testing. Then, AA will collect the results of the test and send them to the HR staff to process further.

On the tax, finance, and HR processes, AA will automate collecting documents, then extract them into an Excel file, and also do the confirmation using a QR code. In the past, these processes were completed by three or four staff over one to two days. Using automation, these processes are completed in between one and two hours, using one robot. With these savings in time, the staff can do more in other areas. 

These advantages improve staff productivity and creativity. It also means that they do not need more overtime. As a result, it will impact positively on the company overall. 

It's a cloud-based solution, so we do not need any on-premises server. Having a cloud-based deployment provides more flexibility because we just need an internet connection for connecting the agent into the AA cloud.

For a few workflow processes that need credentials, AA provides more security for this. Their encryption is to ensure that our credentials are always secure and cannot be accessed by unauthorized people.

The dashboard can be accessed by several roles. User monitoring, for example, can view the dashboard, watch how many robots have failed, and other stats, but they cannot change how the robot works.

For the short term, in this pandemic era, they should have a feature to write and save directly into Word documents, Office 365, or Google Docs. As it is now, it can only save to Excel files.

In the long term, in the cloud era, it would be great if they had an API or connection into other cloud services, such as SaaS, IaaS, or PaaS. This would mean that their automation ecosystem would be more complex, helping to improve our productivity and creativity.

We have been using Automation Anywhere for about a year.

Stability-wise, this is a good product.

The scalability is good.

We have not yet tried to contact technical support.

Before AA, all of our processes were done manually.

The initial setup is straightforward, as this is a cloud-based deployment.

We implemented using an in-house team.

Our ROI is approximately USD $40k to $50k.

The cost of this solution is a little bit high, but it is worth the price.

We evaluated UiPath before choosing Automation Anywhere.

So far, all the features and services match today's technology, and we expect it will remain current for at least the next two to three years. I hope that they keep this great work on RPA.

Automate Business processes pertaining to various business units. We used Automation Anywhere Control room and different versions of AA 10.x and AA 11.x to deliver Robotic Process Automation Solutions for different clients. Automation Anywhere helped multiple clients to save a lot of data entry time and have automated almost every repetitive task. AA control room helped to manage the operations of both Attended and UnAttended automations and have helped a continuous run of the bots saving hundreds of thousands of dollars.

Automation Anywhere helped our organization to get our training and implementation needs successful by providing both community edition and partner edition. Automation Anywhere seamlessly handed off exceptions to employees from Automation Anywhere bots. It helped to better manage  Automation Anywhere bot capacity, as well as to reuse and repurpose the bots in the cloud. 

It helped in Monitoring Automation Anywhere bot progress and report on bot usage and value in the form of Insights provided instant details of the savings and work in detailed analytical charts.

A 2019 dual-mode is very useful and the Control room type of setup for use of A2019 Client is very useful as it eliminates disconnection issues. Also, the broad range of Commands and elimination of the need for Metabots is also very helpful in Automating the increased number of variable types cover an expanded range of web and window components. 

Bot insights and IQ bots are both valuable features if implemented in a cost-effective way for larger enterprises, Bot insights provide analytical details of the ROI that is generated by running bots and IQ bots help to automate document processing in an intelligent way minimizing the cost of document processing and hence saving a lot of employee time and money for any enterprise with a large volume of pdf data.

Version A2019, the Number data type variables should be available to display in "Message Box" command. This will help in debugging. At the present, a type conversion is needed to display it in the message box. There should be an efficient way to integrate AA 11.x. meta bots into AA2019.

Also, the Master certification should be provided free of cost for partners. More practical samples and examples of bots using new features in A2019 should be available in people Documentation. A2019 presentation material for proposing A2019 as an RPA choice should be provided to partners.

I have been using AA for six years.

Excellent

Straight Forward

7

We used AA for all of our healthcare clients for multiple use cases. We have automated most manual steps of Claim Adjudication, Claim Pre-Work Validation, Overpayment Recovery, Triaging, Quoting Census, etc.

In the front office side, we have automated Provider Calls as attended solution which helps Agents to take calls hassle-free while Bots gather the required information from multiple applications. We have automated KFI process where AA OCR identifies the CMS1500 form run it through IQ BOT and further post it on the target application.  

By automating most of our LOB's on the healthcare side and putting it on production, we have saved millions of dollars and were also able to achieve FTE benefits. It has improved our quality, AHT, and was also able to achieve target TAT and SLA. 

We have successfully processed 10 million claims through unattended BOTs. We also saw significant improvement in Agent performance for provider calls where we deployed attended Bots. Overall, Automation Anywhere has been great for us and helped us in generating revenue as well. We had recognized by Automation Anywhere as Innovation Partner of the Year - 2020 in Payer Segment which helps us in selling our solutions to new healthcare clients.   

There are many features of Automation Anywhere that were found to be most valuable like WLM, PDF integration, Advanced Excel Commands, Terminal Emulator and its commands, Interactive Forms building features of A2019 which helped us in developing UI for our front office automation and integrate it with multiple rest APIs. The new features which were introduced in A2019 like Data Table, custom DLL, IBM Watson Speech to Text, IQ BOT, Document Extractor has been impressive. The option to use the Python Script has been very helpful.

We noticed slowness in a few of the commands like Object Cloning, Web Recorders, etc. on which Automation Anywhere can work to make it more robust. There are improvements required in the WLM solution provided by AA, which can make it a more robust queuing system and the system should retry by itself in case of failure due to system error. There should be the option of selecting credentials by passing variables and not just limit it to selection. Retry mechanism should be included in Enterprise 11.x version which helps developers to reduce the number of lines of code.

I have been using AA for 4.5 years.

Whatever product they launch they make sure that it is 99.9% stable. The stability of this solution is pretty high.

It is scalable for sure and has the capability of becoming the world's number one RPA tool.

It was nice interacting with CS/tech support. Most of the time they resolves issues within 24 hours.

Before AA, we tried a few other RPA tools but those have few challenges in terms of security and interaction feasibility after the AA worked for us nicely.

The initial setup is straightforward and does not necessarily requires technical knowledge.

In our case it was both. The level of expertise was 9 out of 10

We saved millions of dollars and had FTE benefits.

The licensing model and cost are very impressive. Now, you do not have to worry about infra setup cost like Server, Database as it comes free of cost with the A2019 cloud version.

We evaluated BP, UiPath, Pega,  etc.

One word for Automation Anywhere keeps shining and helps your customers/partners to automate & gain more.

We are using MS 2007 Windows OS mostly with IE and Excel operations. Anyone can write code with AA software with basic coding knowledge, we just need to know which command will help to build the next step. We had developed almost eight major processes and a few POCs for different clients. As we worked mostly with Web and Windows applications, we had used most of the commands related to Web and Windows applications. We can say bot accuracy was 95% in the final result. Bot consumes around 12 minutes to process 1 application, where if a human performs the same they would take a minimum of 18 minutes on average.

AA application is very good for running the application on a schedule. But a few times, the client requirements were 24/7 so it stops every few days. We found three drawbacks with the product in production:

1. For 24/7 running applications Bot Insights won't be generated.

2. For 24/7 running bot stops every few days, it might be an environmental issue or something.

3. the Same name of Mebabot cannot be uploaded to CR.

4. We tried to upgrade to 11.3.4 but there were few bugs while performing actions in Excel. (You may have fixed later stages).

WLM & Device Pool, where multiple devices perform the same thing parallel and complete the tasks at the same time. The Credential Manager for security is one of the most valuable features for storing credentials and providing security between the developer usage and future maintenance where passwords expire every 90 days. There is no need to touch the code and just update the CR locker section. CR UI is also user-friendly for creating deleting and updating users, roles, etc within the CR. The Audit Log section is also good for logging all the operations done in CR.

It would be better if they could extend the support for AA version 11 for a few more years, as most of the companies have tasks completed in AA version 11, and A2019 is much slower compared to AA 11. It keeps on downloading dependencies, and time-consuming while running the tasks. In AA version 11, if the bot stops uninterruptedly it's better if it could resolve itself and back to normal and process the applications.

You can give clients some more time to get used to A2019 and find and fix the concerns observed till then. That way you can add more features and easy to implement for the development team. If you ask all the clients to migrate to the latest version. Few are still thinking about the migration of code from the old to the new environment and various other factors.

Bot Insight for 24/7 tasks is limited in the AA 11 version. If this gets fixed a few more clients will renew this license as well.

I have been using AA for the past three years. 

We need to train the bot to handle all kinds of conditions. So it will behave accordingly when that situation occurs.

The technical support team were very responsive, they were available 24/7 and for severity 1 issue's for the production part they used to reply or communicate with us in maximum 45 minutes.

Other than the CR set up with the database will take little time. Client installation and configuration was straightforward.

We are a vendor team and worked with the client's environment along with their in-house team. Our clients are always happy with the product and its performance. There are few scenario's due to system instability they used to complain, we used to check and revert back to them what is the problem.

I don't remember the exact number, in one of my bot runner I had seen a $5million change.

Pricing depends upon the number of licenses required by the company. They can implement using the community version. If their business can be automated based upon the business process workload they can decide a number of Bot runner and Developer licenses are required.

To use other tools you need to have knowledge with VB script. But using AA no need of that.

Automation Anywhere Enterprise RPA was used in conjunction with Automation Anywhere IQ Bot and Automation Anywhere Bot Insights to reduce the time taken to process a mortgage application by automatically verifying the applicants, the address, title, and scheduling a settlement meeting. The automation solution extracted information from or entered data into more than six applications including four major bank web applications. The environment included a Control Room server, an IQ Bot server, a bot runner machine, all running windows server 2012.

Automation Anywhere is stellar and the pre-built bots on the bot store help reduce the development time and effort. The IQ Bot solution can read from scanned images and documents which has hugely benefited the mortgage processing team.

The professional services team at Automation Anywhere helped in designing and architecting the solution effectively and their modular approach to the solution meant, the solution could be tested for user acceptance in stages. It helped the team provide early feedback and suggest changes to optimize the automation solution.

There are several valuable features : 

(1) Validate the data extracted from digital and scanned documents.

(2) Schedule the bots to run at specified intervals and report on the execution status.

(3) Ability to resume automation from intermediate states in case of exceptions.

(4) Ability to introduce human in loop for making decisions without requiring the mortgage application to be started again.

(5) Reporting on straight through processing, exceptions and failure.

(6) Business user friendly interface, easy-to-learn tools and availability of on-demand training for free.

There are some areas that the product can be improved : 

(1) Better exception handling mechanism.

(2) Parallel processing of branches to improve execution time.

(3) IQ Bot: An easier way to tag the document's source after extracting information from the document. (Which group does the document or a transaction belong to).

(4) Better integration with external data sources for Bot Insights.

(5) Advocating and encouraging use of queues and device pools by providing implementation details with success rate and support from services for the same.

I have been using AA for 1.5 years.

V11 is very stable. 

A2019's stability is yet to be determined but most usecases would not have any trouble being automated in A2019. It is more robust in terms of feature availability and bot code maintenance.

Highly Scalable.

Stellar.

We used UiPath and Kofax Kapow.

Not quite straightforward. Required support from Automation Anywhere Support team but that was made available at no cost.

Vendor team and Automation Anywhere's Professional Services.

>80%

Calculate the IQ Bot page count and usage.

Factor in the development as well as training time required for IQ Bot training and validation. The effort is easily underestimated.

We evaluated UiPath but Automation Anywhere's IQ Bot solution was the only fit for our use case at that moment. (UiPath was yet to unveil their "Document Understanding" product suite).

The learning curve is less steeper compared to other automation products in the market. 

Automation of AP 3 Way Invoice Matching Process. Details from PDF invoices with the corresponding data in terminal. This project involved applications like Outlook, Aurora Terminal, PDF reading by IQ Bot, and Excel. The current scope of the project was to process around 600 invoices per day from 20 different suppliers which has saved a lot of time for the end-user. It has been deployed in production and the customer is pretty much happy with the performance of the bot.

On-Premise installation of CR with 1 runner and 2 creator license.

IQ Bot

16GB RAM

It has improved a lot. We could identify a lot of manual processes that can be automated for our customers. The scope of automation by using Automation Anywhere has become wonderful. IQ Bot and AI sense are the incredible features provided.

The features and the architecture of Automation Anywhere make it easy to analyze any process and conclude good candidates for the automation. The flow chart view helped our customers understand the code pretty easily. The handover or knowledge transfer also becomes very comfortable. 

• The most valuable features I see on the actions added have a lot of commands that were unavailable in older versions.
• The concept of packages with the flexibility of adding our own package. The packages for running Python Scripts, different packages for excel, and it has the option to work with Excel if it is not installed in the machine.
• Exception handling with try, catch, finally and many other actions introduced.
• Concept of different data types.
• The different views for writing code like Flow or List or Dual.

1) We have encountered some issues in the actions like Terminal Emulator-> Send Key -> Page Down/Up not working.

2) We found difficulties while copy-pasting commands after the end of "IF" condition and "Loop".

3) A scroll bar will be good in the "Flow" tab.

4) When any command is double-clicked, if the command opens in a popup window as we had in AA desktop versions, then that could have saved some space for development as the code writing section seems to be less which creates difficulties when there are loops in the loop.

5) Email trigger was also not working.

I have been using AA for four months.

Currently, it is a beta version but has pretty good performance stability. There are issues in some packages. I hope with all the updated packages the solution will be much more stable.

For example: Terminal Emulator-> Send Key -> Page Down/Up command is currently not working.

Excellent.

Supportive but takes longer time to respond.

I always used Automation Anywhere from version 10.5 to A2019.15

It was easy and straightforward.

In-house.

ROI of the current project delivered saved 4 hours of time per day of the end user.

The setup cost is less than other solutions in market

Blue Prism. I personally did not like the way and features provided for developing bots.

It's an awesome solution for automation.

We use Automation Anywhere to implement robotic process automation solutions for complex and time-consuming scenarios, especially legacy systems, SAP, & mainframes.

I have recently used Automation Anywhere successfully for a system that is very old, and didn't even have API support. In fact, the creators are no longer providing support for their product, but we successfully implemented the solution and helped the client to reach their customers.

The other use case we have implemented is for invoice processing, where there are a number of templates available. 

AA helped our clients to achieve their goals faster and more efficiently, also reaching ROI very quickly. We, as an organization, now have a very positive image from our clients' perspective by suggesting Automation Anywhere instead of their competitors. This product has helped them to implement RPA in their organization.

In addition to providing services to our clients, we have used AA in HR management and the payroll processes, where it helped our employees to get rid of tedious and repetitive work. Our employees are engaged in better and more productive tasks compared to the past.

Automating Mainframes, Legacy systems, SAP applications, IQ Bot, & Natural language processing abilities are its strong points. By using its AI & ML capabilities, we have solved many problems for our clients.

No other tool is as stable as Automation Anywhere, considering the ML & AI capabilities & ease of use.

Automation Anywhere's interface is pretty awesome and easy to use, even for a business user. The dashboard & Bot analytics are very clear, even for a guy without any technical knowledge. 

I still believe there is a long way to go when it comes to ML & AI capabilities, though Automation Anywhere is the leader here in the market.

A2019 is awesome with its features but I don't find it as stable as v11.

I suggest having more ways to perform string manipulations and string operations, instead of just what is pre-defined in the V11 tool. 

I would like to have a buffer-type thing where the bot should throw an exception to the production support team when it is looping through a record.

Date operations can be improved without using VS script. 

I have been using Automation Anywhere for the past four years.

The solution is pretty stable but A2019 can be improved. 

The scalability is the best of all the RPA tools that I have seen.

Their technical support is the best. I always find the best solutions in the customer portal.

I did not switch from another tool. Instead, I select AA as per my client's requirements. That said, my choice is Automation Anywhere any day.

The initial setup is very simple and straight forward.

We implemented using our in-house team. 

Our ROI is 70% annually.

The pricing is reasonable and one can achieve ROI faster when compared to other tools.

Automation Anywhere is your best choice if you want to implement RPA.

I primarily use Automation Anywhere for:

1. SAP Automation using DLL MetaBots.
2. Salesforce Automation using REST APIs.
3. Citrix Automation.
4. Teradata Automation.
5. Oracle Application Automation using MetaBots.
6. Automate Mainframe application.

Details: Salesforce Automation

Automating the salesforce application to create the case ID and update the chatter field accordingly using the API.

Through the Bot, we are processing the case number with all of the required operations and at last, changing the case status with the API.

Environment:

We are developing the Bot in the dev environment first, and later testing is performed in the UAT environment. If everything looks fine then we move it into production.

AA brings a lot of benefits for our organization in a number of different ways.

I could say that many of the Salesforce activities are now replaced by bots, like creating the case ID number, uploading the attachment in the Chatter feed object, and many more.

Earlier users were converting the unstructured data from the PDF into the structured format to process the task but now, this activity is replaced by IQ Bot. It reads the unstructured data from the PDF and processes the task smoothly. Basically, we are dealing more with the invoice PDF to read the unstructured data.

I believe everyone is aware of the Jira application, which is used for issue tracking and project management. Now, all the Jira activities are replaced by the bots. Whenever any user is logging any issue through Jira, the Bot automatically assigns the ticket to the respective individuals, which saves a lot of time. In a simple way, I can say the Bot has replaced our Jira monitoring team.

From my point of view, IQ Bot is the most valuable feature in AA. It is a type of cognitive bot designed to support, as well as learn from business users and enable them to experience the power of advanced artificial intelligence technologies. Integrated with the Automation Anywhere Enterprise RPA, the IQ Bot offers enterprise massive gains in productivity, as it includes competency in automating complex tasks involving unstructured data.

The REST API is also a very valuable feature in AA. Using this, we can automate the web application through the API and execute it in the background in a fraction of time.

MetaBot is also a valuable feature in AA. Using this, we can run the DLL of any application and also develop the process in offline mode. If there any minor changes in the screen then we can avail of the calibrate feature of MetaBot.

It would be great if there will be a built-in machine learning model available in the AA, so the developer can directly map it with their task and train the model accordingly. Training and testing the model can be achieved using these features.

I have been using the Automation Anywhere solution for the past five years.

Stability-wise, Automation Anywhere is excellent.

The scalability is excellent.

I have had an awesome experience with the service and technical support team.

I still remember that initially, there were four or five times where I had raised a support ticket. I got the optimal solution and each time, I received a positive and quick response from the technical support team. I really appreciate their patience and effort.

Fortunately, I have started my career in the RPA field, and that too with the Automation Anywhere tool.

The initial setup is average in terms of difficulty.

We implemented using an in-house team.

I feel the cost of licensing is very high for the A2019 version. There is nothing much to say about the setup cost.

I have been trained in Blue Prism as well, but I feel a more friendly environment in AA.

As of now, I am using the 11.3v of AA, and whatever improvement is required I believe it is already taken care of in the A2019 version.

We have started doing migration of bot in A2019 and have seen that many new features have been added in the latest version of AA. Nonetheless, I can say that AA can expand its features and functionalities in the Artificial Intelligence area.

Apart from licensing costs, I don't have any concerns. I would suggest everyone go with this product and avail all the features wisely.

We get many banking and finance use cases e.g. reconciliation, accounts payable, etc. from banking clients which involves the extraction of unstructured data from various scanned and true PDF documents. Post this, the data needs to be validated and triaged before feeding it into SAP and Java-based applications. 

The Automation Anywhere platform has always stood out from the rest of the solutions available on the market given we have IQ Bots and Bot Insights neatly integrated into the platform which enables us to develop rapidly and train the learning instances using pre-defined domains over the purchase orders, forms, invoices that need to be processed. Post extraction of the form and data fields from the documents we post them into SAP and Java-based applications. Automation Anywhere's ease of automation with these types of applications helps to deliver consistent and reliable automation in record time.

We are currently using AAE 11.3.5.1 Client with Control Room, IQBots, MetaBots, Bot Insights, and AA2019 capabilities.

Automation Anywhere has and continues to help us deliver multiple complex and very complex use cases in record time. With AA2019, this ease of development and rapid time to market has improved by a great margin as virtually no setups and configurations are required. Converting prospects into leads into opportunities has never been easier. AA2019 enables us to build POCs quickly without waiting for IT guys to install AAE client as no setups are needed to build BOTs. This enables us to give demos to clients at lighting speeds and gain client confidence in the capabilities and kind of automation we can execute as an Automation CoE.

1. IQ Bot: IQ Bot makes it a breeze to classify banking documents, purchase orders, and invoices. Also, intelligent OCR helps with accurate form field and text field data extraction from unstructured documents. The easy cloud training of the already existing domains and integration with task bots is the icing on the cake.

2. MetaBots - Metabots makes capturing and re-calibrating screen controls in (offline mode as well) really easy. This enables us to make changes to the UI Assets easy.

3. AA2019 helps us to rapidly try out POCs without going through the install cycle and setting up the control room. This is a very important and critical step given we can build automation rapidly and show to prospective clients helping foster confidence amongst the business enabling growth.

Points to Improve:

1. Control Room -> While exporting a package, an option to de-select all the depending/referenced files should be available. Currently, it only allows for selecting all the files. Also, the views should be re-sizable as they are currently fixed width. This would enable to view long file names easily eliminating any chances of exporting the wrong file.

Points to Add in next release(s):

1. Availability of actions for Date and time functions in task bots, meta bots logics editor like Date Addition, calendar functions, etc.

2. Addition of Assertions activities, that can help with conditional compilations

3. Option to copy multiple variables at the same time (as selected by the developer)

4. Option to close all the task bots files in the editor at a go

5. Option to check-out multiple files inside a folder structure in a go

6. List and array should be made dynamic, as in there must not be a requirement to specify at least 1 element in the list, etc.  

7. Deletion of multiple variables in one go (as selected by a developer)

I have been using Automation Anywhere for over three years.

The solution has been becoming better with every release. We have been reporting bugs and supporting the developer teams to make Automation Anywhere more stable and better. With AAE version 11.x.x.x most of the feedbacks are incorporated and solutions are stable and performant.

Scalability with Automation Anywhere has been great. BOT farms have helped rapidly and dynamically spawn up or down the BOT runners. 

We always get a prompt response from customer service and technical support. I really find the priority technical support the depth at which they go to help us find a solution to issues is simply amazing. I have not experienced this with any other solution vendor. A big thumbs up to you guys. 

Initial setup was a breeze and fairly straightforward with all the great support from Automation Anywhere customer service and various technical teams.

We have used vendor teams and in-house teams to implement various solutions. Vendor team people have good knowledge of the various components of Automation Anywhere and know how to design effective, performant solutions in record time.

Post implementing AA, ROI numbers have grown exponentially. Given the scalability and dynamics that Automation Anywhere platform supports.

1. Setup cost is minimal as AAE Control Room is hosted in the cloud. Also, with AAE no dedicated setups need to be run and installed

2. Licensing cost is relatively less compared to other solutions on the market

3. Pricing stands out well compared to other solutions 

I have evaluated UiPath and Blue Prism.

Automation Anywhere has been a significant step in our digital transformation. AA2019 addresses a lot of gaps that we previously had. This makes Automation Anywhere stands out in the market making it an obvious choice.