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PeerSpot user
Acquisitions Leader at a healthcare company with 10,001+ employees
Real User
one of the best tools for monitoring AWS cloud
Pros and Cons
  • "The solution gives us very good real-time data."
  • "The drill-down aspect on the dashboard of the solution needs improvement. We get a very good high-level overview, but when we drill down, it becomes a little less clear. We have given this feedback to AWS as well and hope they will improve this in the future."

What is our primary use case?

We are primarily using the solution to monitor some of the instances that we have on Amazon for our testing development. It is also the go-to solution used by our organization to track logs and organize metrics across all applications deployed on Amazon Web Services

How has it helped my organization?

We are able to, on a real-time basis, understand the capacity utilization and the latency aspects, and, to that extent, we can now know the productivity of the tests and if the development team has increased them in any way. The tool provides an easy integration to monitor and aggregate metrics for any deployment on AWS cloud.

What is most valuable?

The solution works well as part of an overall Amazon ecosystem.

The solution is easy to set up.

The solution gives us very good real-time data.

Ability to aggregate performance metrics.

Getting  real time alerts on AWS environment.

What needs improvement?

The drill-down aspect on the dashboard of the solution needs improvement. We get a very good high-level overview, but when we drill down, it becomes a little less clear. We have given this feedback to AWS as well and hope they will improve this in the future. It could also do a much better job of monitoring performance when core AWS services are not used. 

Buyer's Guide
Amazon CloudWatch
April 2025
Learn what your peers think about Amazon CloudWatch. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for about three and a half years now.

What do I think about the stability of the solution?

The solution is very stable. We haven't had issues with bugs, glitches, or crashes.

What do I think about the scalability of the solution?

The solution scales quite well.

It's the infrastructure team that is using the solution at our organization. It's a team of about seven or eight people and they are using it to monitor the performance of the cloud instances to address any degradation.

The solution is currently being used in 100% of the Amazon instances that we are leveraging. Unless we increase the number of instances on Amazon, we are not planning to scale this product beyond what we are using. We are already using it to the maximum.

How are customer service and support?

Amazon's technical support is a tiered support system. In our case, we have somebody who's available to us and they call us to assist if we need them to.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. We've only ever used Amazon.

How was the initial setup?

The solution's initial setup was fairly simple and straightforward. 

The deployment took less than a week. Once we started, our first task was to understand the solution and how we could best leverage it for our environment. Once we had that configured, we then started working towards deploying it.

What about the implementation team?

We worked directly with Amazon. We didn't work with an integrator or reseller.

What's my experience with pricing, setup cost, and licensing?

We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month.

There are no other costs or hidden fees beyond the licensing.

Which other solutions did I evaluate?

We didn't evaluate any other solutions. This is because this was the product that was native to Amazon and so this, we knew, would suit us. There was no need for us to look at another product at that time we set this solution up.

What other advice do I have?

We're not using the latest version of the solution. We might be using the latest version minus one.

I would advise other users that they need to understand the solution and what it is capable of doing. From there, they should build out their use case and try to see if the solution will fit into it. It's a good idea to do a POC.

Unless you do a technical evaluation and a proof of concept, you will not be 100% thorough in your preparations before implementing any kind of solution. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Cloud Security Consultant at Pegasystems
Real User
Top 5
The product is very stable and enables users to set alerts, but the technical support must be improved
Pros and Cons
  • "We can set CPU thresholds using the solution."
  • "The technical support must be improved."

What is our primary use case?

We use the solution to set alerts. We can set up thresholds to trigger alerts if an instance in AWS reaches the threshold value. Based on the alerts, we check the issue in the instance.

What is most valuable?

We can set CPU thresholds using the solution.

What needs improvement?

The technical support must be improved.

For how long have I used the solution?

I have been using the solution for more than two years.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

We have more than 600 customers hosted in the AWS environment.

How are customer service and support?

Recently, we faced a payment issue in AWS. Our payments were not happening through the default account. My organization contacted the support team. Sometimes, we get good support. Sometimes, we do not get good support.

How was the initial setup?

We have the complete documentation to set up AWS. We use Confluence for our documents. The steps to set up AWS are clearly mentioned in the documentation.

What's my experience with pricing, setup cost, and licensing?

The solution charges $0.09 for 1GB of data we store in AWS.

What other advice do I have?

We use AWS for our infrastructure. Overall, I rate the product a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon CloudWatch
April 2025
Learn what your peers think about Amazon CloudWatch. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
857,028 professionals have used our research since 2012.
Cloud architect at Freebyte
Real User
Top 5
Easy initial setup and scalable solution
Pros and Cons
  • "The initial setup is easy."
  • "There is room for improvement in terms of stability."

What is our primary use case?

We use it for testing environments.

What is most valuable?


What needs improvement?

There is room for improvement in terms of stability. 

For how long have I used the solution?

I have been using this solution for two years. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten.

How was the initial setup?

The initial setup is easy. 

What about the implementation team?

I deployed the solution myself. We need cloud architects and engineers for the deployment and maintenance of the solution.

What other advice do I have?

Overall, I would rate the solution a ten out of ten. I would definitely recommend using the solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sourabh Pardhi - PeerSpot reviewer
Senior Information Security Analyst at Everbridge
Real User
Top 5Leaderboard
Provides valuable monitoring features and documentation, and the support team is helpful
Pros and Cons
  • "The monitoring feature is valuable."
  • "The product should provide more features."

What is our primary use case?

We use the solution for monitoring the traffic. We analyze any suspicious traffic detected by AWS.

What is most valuable?

The monitoring feature is valuable. AWS provides a detailed document of how CloudWatch works and how we can integrate and utilize it. We get a summary of all the logs explained in the documentation.

What needs improvement?

The product should provide more features.

For how long have I used the solution?

I have been using the solution for one and a half years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a nine out of ten. Almost 100 people from three to four teams use the solution in our organization.

How are customer service and support?

We have reached out to the support team a few times. The technical support is very good. Sometimes, we don’t even have to reach out to the team. If they detect any issue, they email us about it.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was quite easy.

What was our ROI?

I have seen an ROI on the solution.

What other advice do I have?

People who want to use the solution can follow the AWS documentation for configuring the product. Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1829205 - PeerSpot reviewer
Senior Performance Engineer at a financial services firm with 1,001-5,000 employees
Real User
Reliable, excellent support, and scales well
Pros and Cons
  • "The most valuable feature of Amazon CloudWatch is reliability."
  • "When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization."

What is our primary use case?

We are using Amazon CloudWatch for all of our data monitoring.

What is most valuable?

The most valuable feature of Amazon CloudWatch is reliability.

What needs improvement?

When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization.

For how long have I used the solution?

I have been using Amazon CloudWatch for approximately three years.

What do I think about the stability of the solution?

If the servers are running then the solution is good. It is a separate service on the cloud.

What do I think about the scalability of the solution?

The solution is scalable.

All of our technical staff are using the solution. We have a large organization with many branches.

I rate the scalability of Amazon CloudWatch 

How are customer service and support?

I have not used the support but I have heard from a colleague they are excellent.

Which solution did I use previously and why did I switch?

We were previously using the AppDynamics machine agent and it saved money by using Amazon CloudWatch.

How was the initial setup?

There is no setup for Amazon CloudWatch. It is on the cloud and all that is required is a migration.

What's my experience with pricing, setup cost, and licensing?

The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions.

What other advice do I have?

This is a native Amazon Cloud solution and I would recommend it for monitoring.

I rate Amazon CloudWatch a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Emi Laetitia TAKOUDJOU FOKOU - PeerSpot reviewer
Consultant at Scasicomp
Consultant
Useful intrusion prevention, scalable, but assistance needed for installation
Pros and Cons
  • "The most valuable feature of Amazon CloudWatch is intrusion prevention."
  • "The solution could benefit from a price decrease."

What is our primary use case?

The solution is used for monitoring systems and for protection. For example, there are ransomware attacks and other threats that need to be secured.

What is most valuable?

The most valuable feature of Amazon CloudWatch is intrusion prevention.

What needs improvement?

The solution could benefit from a price decrease.

For how long have I used the solution?

I have used Amazon CloudWatch within the last 12 months.

What do I think about the scalability of the solution?

The solution is stable.

We have approximately 10 people using Amazon CloudWatch in my organization.

How are customer service and support?

I have not used the support from Amazon CloudWatch.

What about the implementation team?

We used assistance for the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate Amazon CloudWatch a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sofiane  Mekhaba - PeerSpot reviewer
Scrum Master / Team Leader at Algeofleet
Real User
Has a user-friendly interface, and the installation is straightforward
Pros and Cons
  • "I have found the memory metrics and the CPU metrics valuable."
  • "I would like to monitor inbound and outbound transfer. I would also like to control the traffic for load balancing."

What is our primary use case?

We use it to monitor our servers, to check the memory of our servers, and to determine whether the CPU is overhead or not.

We also use the alerting system to inform us when something goes wrong.

What is most valuable?

I have found the memory metrics and the CPU metrics valuable.

Amazon CloudWatch has a user-friendly interface.

What needs improvement?

I would like to monitor inbound and outbound transfer. I would also like to control the traffic for load balancing.

It would be good to see the transfer inbound per EP or per load balancing. This is a useful metric to have another review of your solution. It can also provide information on from where the clients enter and how they consume our data and solution.

For how long have I used the solution?

I've been using Amazon CloudWatch for the past four years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Take the time to learn the solution in-depth because Amazon CloudWatch has a lot of features. That way, you will be able to know how to use all of the features.

On a scale from one to ten, I would rate this solution at eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tech Lead & Solutions Architect at DXC
Real User
Good portability and easy to use but needs to be easier to configure
Pros and Cons
  • "The solution is easy to use."
  • "The configuration capabilities could be better."

What is most valuable?

The portability that we have in Amazon is great. It's very different than the other solutions on offer.

The solution is easy to use. I find it quite enjoyable.

What needs improvement?

The portability of the Datadog is much more flexible for us. The client does not need to have Amazon services for the entire life of the project, unfortunately. They can change. But for Amazon to move over to Google Cloud, for example, that it's very important for the client. They are not investing in a particular single cloud service.

The panel should be better. Datalog's is much more visual.

The configuration capabilities could be better. We've found it to be quite good on Datalog, for example. They should emulate that.

Which solution did I use previously and why did I switch?

I also have experience with Datalog. I find there a lot more positive aspects of that over this solution.

What about the implementation team?

As an implementor, I can implement the solution for our clients.

What other advice do I have?

I'm an implementor, not a user. We are not a partner.

I'm not sure which version of the solution is currently used, as it depends on the client's environment.

I'd rate the solution at a seven out of ten. I personally have a lot of EC2 stations on Amazon and I have a lot of computing credits on Amazon. I really enjoy using Amazon.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon CloudWatch Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Amazon CloudWatch Report and get advice and tips from experienced pros sharing their opinions.