Logistics improvement Analyst at a manufacturing company with 5,001-10,000 employees
Real User
Complicated to use for advanced tasks, although good for simple data mining and data extraction
Pros and Cons
  • "I like the fact that you can easily blend data from different platforms."
  • "Alteryx is just as complicated as coding, in my opinion."

What is our primary use case?

Alteryx is one of our primary tools in our company and we use it mainly for future analytics. We are primarily trying to determine what the past has looked like and then apply predictive analytics. 

How has it helped my organization?

I think that our success with this product is mixed. It has probably gotten some people started easily or fairly easily on extracting data. But I also think that to some extent, it puts a limitation on us, because I don't think that we really realized the training that you need in order to be really strong in the product.

What is most valuable?

I like the fact that you can easily blend data from different platforms. That is one nice feature.

Additional comment: You can connect multiple input tools to different platforms and use joins/union to either concatenate or blend data in a seamless fashion.

What needs improvement?

Alteryx brands itself as a tool that you can use to avoid having to code. In reality, however, as soon as you start with your task, it gets just a little complex. Alteryx is just as complicated as coding, in my opinion. It is great for relatively simple data mining and data extraction type tasks, and I sure that it can do very advanced things, in particular when you look at the tool installation. That said, as soon as it becomes advanced, it is not very easy to use. In fact, it's quite complicated, so when persons with a coding background attempt to use it, they fall back on trying to code something, instead.

The biggest complaint that I have is that the online help is not very comprehensive. It is very formal, but there are not a lot of examples and use cases, and there are many signs there are difficult to understand. I think that it's a challenge.

In the future, I would like to see improvements made to the machine learning capabilities such that they are comparable with Python.

Buyer's Guide
Alteryx
April 2024
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For how long have I used the solution?

I have been using Alteryx for three years.

What do I think about the stability of the solution?

My impression is that it's quite stable. You can easily make small mistakes that have an impact. For example, we use Alteryx gallery and sometimes it seems what when you have a relative path versus an absolute one, it is tricky to keep track of.

How are customer service and support?

I have never spoken with technical support.

Which solution did I use previously and why did I switch?

This is my first job in analytics where I have used a dedicated tool. Prior to that, I did some work that involved coding.

What other advice do I have?

Although I use this product regularly, I used to code for many years and I am not a big fan of tools like Alteryx. I don't think that it's a good product, and the reason is that when the use cases get more complex, the models get exponentially larger and more complex to put together.

My advice for anybody who is implementing this product is not to underestimate the need for training, in particular, when your use cases get a little more complex.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technology Sales & Cybersecurity Professional at a computer software company with 51-200 employees
MSP
End-users can complete analysis projects without knowing the code but there should be both cloud and on-premises options
Pros and Cons
  • "The ease-of-use allows non-technical business users to directly create their own solutions without the use of additional development resources."
  • "There is currently no cloud solution and this would be valuable for many clients."

What is our primary use case?

The team uses Alteryx for many things because they code various algorithms to create different dashboards. These are used as solutions for various things from sales to customer experience to whatever else the customer needs. So there are many areas where the team is using the product. There is not one, but as of now, there are some 30 different use cases that we have.  

How has it helped my organization?

The ease-of-use has allowed our business users to directly create their own solutions without the use of additional development resources.  

What is most valuable?

I think the most valuable feature is the ease of use for my business scientists. They do not need to be experts in R and Python coding, and they can do their complete analysis projects without knowing the code. I think that one of the biggest reasons we are depending on Alteryx.  

What needs improvement?

I'm sure there is always development happening with the product, but I think there should be both cloud and on-premises options. We have not seen a cloud deployment and have not heard they will be making one available. I think if there is the cloud deployment available, it would definitely be more convenient for some users to engage with and use while lowering the implementation costs.  

Cloud deployment would be easier for us and our clients because a lot of services that we push to the clients are through the cloud only. It is expensive to buy additional licensing, and it is time and resource consuming to install onto our own hardware — which itself requires maintenance and administrative attention. On-premises can raise the cost of deployment over just using a cloud enrollment option.  

For how long have I used the solution?

We are one of the main solution providers in the region and we have been using this solution for almost two years.  

What do I think about the stability of the solution?

The solution is stable. We experience no bugs, glitches or crashes.  

What do I think about the scalability of the solution?

We can scale usage of the product as much as we want and we do that depending on the instructions that we have from the client. It is quite scalable in that regard.  

We have more than 50 users who are using this solution within our company. They are a mix of data scientists, administration and business users as well.  

Alteryx is used quite extensively in our organization and we are planning to increase the usage in the short term.  

How are customer service and technical support?

We are sometimes in touch with Alteryx technical support. If I had to evaluate them, the waiting times are not long, the response, in general, is pretty good. So we are satisfied with their support work.  

How was the initial setup?

I would say the initial setup is straightforward. It takes the technical team just a few days to deploy this solution. It is deployed in days, not months or weeks.  

In terms of deployment, you only really need one person to complete it and that is good enough. You might use two technicians depending on the skill set, the scale of the deployment and the business areas the client focuses on. The maintenance is pretty cheap. The same people that do the deployment manage it for us.  

What about the implementation team?

We do not use an integrator, seller or consultant for the deployment as our team has training and they do these things.  

What's my experience with pricing, setup cost, and licensing?

We have a yearly cost that we pay for the licensing. We do not pay any costs in addition to the licensing fees. The technical support is included as part of the fees that we pay.  

Which other solutions did I evaluate?

Before we choose Alteryx, we did weigh other options from different vendors. In fact, we still use other technologies. We cannot properly service client needs by just using Alteryx as the only solution we offer. Because client needs differ, we are using other products that we evaluated and determined were also serviceable technologies to deliver for client use.  

What other advice do I have?

Advice that I would give to people considering Alteryx as a solution depends on the real needs from business to business and in accord with what use cases they have. I think Alteryx definitely takes away the potential problem of having to have a lot of technical expertise. Any business user can use Alteryx to develop their business case and use the program's options much quicker without having the technical knowledge and programming know-how. It really depends on the skills and resources of the individuals in the company. They should use Alteryx if they want users to be able to walk through the process and deploy their own use cases without having a deeper technical knowledge and skills that other products may require.  

What we have learned from using the product is that it is definitely a great advantage for the business users to not need to have great technical skills and programming knowledge to complete their analysis. The business users can build their own analytical use case, visualize what they want to do more easily and quickly, and revise it without any dependencies on other staff and additional communications.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as a seven-out-of-ten.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Alteryx
April 2024
Learn what your peers think about Alteryx. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.
Tableau Developer at Borrego Health
Real User
We use it for data blending and complex data manipulation and augmentation.

What is our primary use case?

Data blending and complex data manipulation and augmentation.

How has it helped my organization?

  • Fast return on investment
  • Increased data analytics productivity.

What is most valuable?

Workflows and a large number of tools were a quick QA methodology and rapid prototype creation tool.

What needs improvement?

More emphasis on extensible R and data augmentation interface design.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Works at KPMG
Real User
Fast data processing and cleaning features have improved my organization

What is our primary use case?

ETL.

How has it helped my organization?

Fast data processing and cleaning.

What is most valuable?

Crosstab and transpose.

What needs improvement?

Add inbuilt interactive visualization in Alteryx.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user416430 - PeerSpot reviewer
Business Intelligence Consultant at a computer software company with 51-200 employees
Vendor
Its drag and drop workflow creation capability is like drawing a flow chart.

What is most valuable?

The drag-and-drop capability to create a workflow works like drawing a flow chart. Each icon represents an action. You drag the action on the canvas and connect it to the data source, make configurations on the action, then run the workflow. When data goes through the process, the action will execute and you get what you want afterwards. The actions are intuitive and you can design you own way to do the same thing.

How has it helped my organization?

Alteryx automated some manual standard processes and the workflow is easy to maintain. Staff do not need to wait for IT to prepare data once a data warehouse is set up. The output can be shared within the company which other teams can make use of to reduce rework. Advanced analytics such customer response prediction, time series demand forecast can be done without a PhD.

What needs improvement?

I would like to see the field tracks along the workflow show the route of selected field. That would be easier to do checking or modification when designing a complex workflow.

Also, data profiling would be helpful if audit/compliance requires the info of data transformation. That would be easier to trace the data along the whole process.

For how long have I used the solution?

I have used it for one year.

What do I think about the stability of the solution?

I did not encounter any stability issues, at all. This tool is designed for big-data analysis, so basically there are no input/output issues. It can process more than 10 million records in 10 minutes on a normal laptop.

What do I think about the scalability of the solution?

I did not encounter any scalability issues, at all. As long as the server is set up, it can share the workload by the load balancer. It depends on how complex the problems you want to solve are or how many people you want to access them simultaneously.

How are customer service and technical support?

Technical support is 8/10:

  • Active community
  • Quick response from client service
  • International partners to help in person, on site

Which solution did I use previously and why did I switch?

We previously used Informatica. The position of Alteryx is not only ETL, and we need to do more than just ETL, so we switched.

How was the initial setup?

Initial setup was very straightforward. You can also download a comprehensive guide from the official website.

What's my experience with pricing, setup cost, and licensing?

It is not cheap. So I would suggest you start with a trial and then evaluate how many licenses you need for your analysts. Basically, I do believe each analyst – regardless of whether they are in the sales operation, data analytics, or planning – requires one license. When they acquire the skills of how to use it, the ROI will be much larger than you can imagine.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this product.

What other advice do I have?

It would be great to find a local partner to do some training and use the consultation service at the beginning. It would help you and your staff to learn fast.

It is a very user-friendly product that doesn’t require a strong technical background; you can build something within an hour. It encourages self-service, has good capacity and supports a variety of data sources.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AltanAtabarut - PeerSpot reviewer
AltanAtabarutSolution Consulting, Growth, Analytics at Akinon
Top 5LeaderboardReal User

great review... just after using the tool I've figured out as well the need for a local partner, local training, consulting and founded an Alteryx based analytics consulting firm myself...

Executive at Suyati Technologies
Real User
Stable with no-code analytics capability, but needs Linux support, better pricing, and better response from their US partner management program team
Pros and Cons
  • "The philosophy of the citizen data scientist is the key piece, which means the no-code analytics capability. This is the feature that attracted us the most."
  • "It should have Linux support. It currently supports only Windows. It does not support any other platform. Its price should also be lower. Their US partner management program is actually unresponsive. One of the reasons why we don't have a formalized partnership plan with them is because their partner management team is atrociously unresponsive. This is something that they need to change."

What is our primary use case?

We have several Alteryx certified analysts on our team, and we serve customers who want Alteryx. We don't use it in our company.

What is most valuable?

The philosophy of the citizen data scientist is the key piece, which means the no-code analytics capability. This is the feature that attracted us the most.

What needs improvement?

It should have Linux support. It currently supports only Windows. It does not support any other platform. Its price should also be lower.

Their US partner management program is actually unresponsive. One of the reasons why we don't have a formalized partnership plan with them is because their partner management team is atrociously unresponsive. This is something that they need to change.

For how long have I used the solution?

I have been using this solution for a little over a year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We are currently using it in environments with fairly low operational needs. For our clients, it is more of an analytics workflow rather than a production workflow. The scalability requirement has not really come up for us in practice.

Which solution did I use previously and why did I switch?

We have worked with RapidMiner in the past. I am also familiar with a few other solutions that came to me. We are also exploring a partnership with DataRobot. There are a lot of overlaps between products. We have also used a few analytics products.

What's my experience with pricing, setup cost, and licensing?

Its price should be lower. The key thing that we see is that talking about ROI is an important element at the time of purchase. Cost becomes a factor in every discussion. Justifying the ROI for these kinds of workflows is always a challenge, and the only way to counter the challenge is by addressing the pricing.

What other advice do I have?

If a customer already has a data engineering and analytics team, I would lean towards RapidMiner and DataRobot, depending on the specific need of the customer. If they want more AI, I would recommend DataRobot. If they want more analytics and data, I would go with RapidMiner. If they don't have a data engineering and analytics team and they're starting something afresh, or if they have a capacity issue with the analytics team, then I would recommend Alteryx. Alteryx works out pretty okay if they don't have a sufficient number of qualified data and analytics people because it goes with the philosophy of citizen data scientists.

I would rate Alteryx a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Global People Analytics & Metrics Analyst at a manufacturing company with 10,001+ employees
Real User
Provides a single source of truth to help us see the bigger picture
Pros and Cons
  • "The value add of Alteryx is the agility for making changes, and speed of deployment."
  • "The learning curve is long, and there is lack of e-learning; the tool is not user-friendly to a non-technical user."

How has it helped my organization?

We can now provide a single source of truth and build a bigger picture.

What is most valuable?

The data preparation. We have high reporting needs and the data is stored in many different tools. We are moving to predictive analysis too. Still, we need an easy to deploy solution until the IT department finds a better solution to connect all data sources.

What needs improvement?

The learning curve is long, and there is lack of e-learning; the tool is not user-friendly to a non-technical user.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues, if it is accompanied with centralization or the organization has a strong top-down culture.

How are customer service and technical support?

I would rate tech support five out of five. The team is willing to work with you and help with any difficulties.

Which solution did I use previously and why did I switch?

We were using Oracle BI, and we are still using it. The value add of Alteryx is the agility for making changes, and speed of deployment.

What's my experience with pricing, setup cost, and licensing?

The seat is too expensive.

What other advice do I have?

I am using the desktop version. The only issue is it supports only a 64-bit system so I have to use an earlier version.

My advice to regarding this product is to keep learning and not rely too much on the support team.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alberto Guisande - PeerSpot reviewer
Alberto GuisandeDirector at Decision Science
Top 5Real User

Hi,
I read your review, and regarding this part: "...The learning curve is long, and there is lack of e-learning; the tool is not user-friendly to a non-technical user...", You can find a very useful resource (The Alteryx Academy) on Alteryx Community here: community.alteryx.com
I hope this helps you with your (and your team's learning curve).
Best,
_AG_

Solutions Consultant at a tech services company with 1,001-5,000 employees
Consultant
A complete solution with very good user experience and a nice user interface
Pros and Cons
  • "The solution has a very strong community that is involved in the product. It helps make the usage easier and helps us find answers to our questions."
  • "There's a big jump in terms of pricing between license tiers. I'm not sure I understand why the price jumps are so high."

What is our primary use case?

We're using the solution primarily to clean up some of our customer CRM data and to integrate it with some of our Salesforce requirements.

What is most valuable?

The UX (user experience) is quite good on this solution. The UI (user interface) is also excellent.

The solution has a very strong community that is involved in the product. It helps make the usage easier and helps us find answers to our questions.

What needs improvement?

For the most part, the solution is very complete, and there isn't much missing.

The designer license lacks a few features that the server has.

There's a big jump in terms of pricing between license tiers. I'm not sure I understand why the price jumps are so high.

For how long have I used the solution?

I've been using the solution for just over a year at this point. It hasn't been too long.

What do I think about the stability of the solution?

The stability of the solution is very good. It's reliable. We have not experienced issues like bugs and glitches. It doesn't crash.

What do I think about the scalability of the solution?

Only a small number of people use the solution in our organization. There are about four people on it. They are a mix of engineers, architects, and some data integration specialists.

There is a possibility to scale the solution. For the designer license, it's quite possible. Another server may be required, however.

How are customer service and technical support?

The technical support has been very good. I'd rate it ten out of ten. We're quite satisfied with the level of service we've been provided. They are helpful.

Which solution did I use previously and why did I switch?

We did previously use R and Python solutions before we switched to Alteryx. They were okay, but a bit difficult to work with.

Alteryx is easier to set up and implement. It allowed us to also focus on different aspects of the business.

How was the initial setup?

The initial setup is simple. It's very straightforward. I wouldn't describe the implementation as complex.

Deployment takes about an hour if a user is installing the regular application.

The solution does not require maintenance.

What about the implementation team?

In terms of the installation, I had to request the process from IT. However, it was fairly simple. I did the initial implementation of the platform. That said, I did require the help of some of our data scientists. It was all in-house. We didn't require the help of an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

I don't have any idea how much the solution costs. I don't deal with that aspect of the solution. I do believe the pricing is publicly listed on their website.

What other advice do I have?

We're simply users of the solution. We don't have a professional relationship with Alteryx.

We're currently using the designer license, however, I'm not sure of the exact version I'm currently on right now. I believe it is the latest version.

There's a 14-day free trial for those organizations that would like to try the solution before they commit to anything.

I would recommend the solution, 100%. It basically has everything we need. While we don't have all the features on offer in our particular license, it does have everything we need, and if our needs change, we can always move up to the next tier.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Alteryx Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Alteryx Report and get advice and tips from experienced pros sharing their opinions.