Compare Boomi vs Zoho

Boomi

Based on 54 reviews.

Zoho

Based on 259 reviews.

Latest Research

Buyer's Guide

Boomi AtomSphere Flow vs. Zoho Creator

September 2026

Zoho Creator vs. Boomi AtomSphere Flow

Updated: September 2026

Buyer's Guide

Boomi AtomSphere Flow vs. Zoho Creator

September 2026

Boomi AtomSphere Flow vs. Zoho Creator

Updated: September 2026

Sample Customers

Boomi iPaaS

DocuSign Inc., Innotas, Certent, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, City of McKinney, Ritchie Bros. Auctioneers (RBA), Daylight Transport, A10 Networks

Boomi AtomSphere Flow

bioventus, AM Transport Services

Boomi AtomSphere Data Catalog and Preparation

Sabre Holdings, Boston Biomedical, CompassionFirst Pet Hospital, West County Health Centers

Zoho Creator

Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert

Popular Solutions

Boomi iPaaS

6 reviews

Boomi AtomSphere API Management

2 reviews

2 reviews

11 reviews

15 reviews

11 reviews

Top Industries

Outsourcing Company

12%

Construction Company

Financial Services Firm

Manufacturing Company

Construction Company

15%

Comms Service Provider

12%

Outsourcing Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ShashankRavikumar
Chief Strategy Officer at GWC Data.AI
I am a service provider and we use Boomi API management for customer-facing applications where real-time insights are...
Read full review of Boomi AtomSphere API Management »
Siddhardha G
Associate at Ltim
My main use case for Boomi iPaaS is integration, as I have been integrating Boomi iPaaS with many source and...
Read full review of Boomi iPaaS »
Ankur_Agarwal
associate director at Nagarro
We use Boomi AtomSphere Flow to integrate different applications, including ERPs, CRMs, databases, and third-party...
Read full review of Boomi AtomSphere Flow »

Review 1 of 3

VishalKumar7
Zoho Developer at Evoluz Global Solutions
I am working around three years with Zoho Creator. I have developed mostly 25 projects on Zoho Creator, 10 projects...
Read full review of Zoho Creator »
Hunbel CH
Lead Software Engineer at Nexo Solutions Ltd
My usual use case for Catalyst by Zoho involves a recent client from approximately two months prior who operates a...
Read full review of Catalyst by Zoho »
Matt Costa
Owner & Digital Marketing Manager at MPCosta
I was using Zoho Projects previously, but my company still owns many integrated software solutions. I needed the...
Read full review of Zoho Projects »
HarshVardhan1
Software Engineer at Evoluz Global Solutions
I am a consultant and Zoho CRM developer who implements Zoho CRM for clients. I have worked extensively on Zoho CRM...
Read full review of Zoho CRM »
Vedhanayagam R
Data Analyst at Mobolution
I am both a customer and user of Zoho Analytics. In my company, I am the accounting person who contacts Zoho...
Read full review of Zoho Analytics »

Review 1 of 5

Customer Service

Manoj Satpathy
Assistant consultant at vvolve management consultants
The solution's technical support is good. The solution's technical support is customer-friendly. The solution's...
Read full review of Boomi AtomSphere API Management »
Berniem Elfrink
Solutions Architect at DXC Technology
We have a tight relationship with Boomi. We get support from Boomi then pass it on to our clients. The support they...
Read full review of Boomi iPaaS »
John Posthuma
Director of DPA at Partou
The support team at Boomi provides good support. I would rate them eight out of ten on a scale where ten is the best.
Read full review of Boomi Data Hub »
Ajit Handa
IT Manager at Global Shipping & Logistics LLC (GSL)
The support team is very good, and not like other companies. Other companies like them give support, but they take...
Read full review of Boomi Data Hub »
NarendraThota
Vice President of Technology Services at a computer software company
The solution's technical support is good. When it comes to the solution's support team, the turnaround time depends...
Read full review of Boomi AtomSphere Flow »
Rav Bangalore
GenAI Strategist at Wipro Limited
The technical support from Boomi is good, seamlessly meeting SLAs and providing excellent responses to challenges and...
Read full review of Boomi iPaaS »
ShashankRavikumar
Chief Strategy Officer at GWC Data.AI
I would rate the customer service a six out of ten. Support often requests the same things and leaves it to other...
Read full review of Boomi AtomSphere API Management »
Manoj Satpathy
Assistant consultant at vvolve management consultants
We have used technical support in the past. They could be improved a bit.
Read full review of Boomi iPaaS »
Subhajit Bhattacharjee
Lead Consultant at Itcinfotech
The customer support is quite good. We have a hotline for immediate support and an email ID to communicate with...
Read full review of Boomi iPaaS »
Anonymous User
Enterprise Integration Architect - DevSecOps
Boomi's technical support depends on the level you take - currently, we get a good response because we took high-end...
Read full review of Boomi iPaaS »
Pradeep Nunna
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
The community for Boomi iPaaS is quite large, with about 10,000 resources available on the community portal. The tech...
Read full review of Boomi iPaaS »
Venkat Mylavarapu
Dell Boomi Integration Architect at Saidni
The technical support for this solution is very good.
Read full review of Boomi iPaaS »
Anonymous User
Specialist - Enterprise Integration at a tech services company
Technical support was good.
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
Boomi AtomSphere API Management’s technical support is good.
Read full review of Boomi AtomSphere API Management »
Anonymous User
Technical Architect at a media company
When we have had issues, we can rely on technical support. They provide good tech support and on the call, they come...
Read full review of Boomi Data Hub »
Anonymous User
Technical Architect at a media company
The Boomi community is very good. They are very useful and insightful. It's a great place to get information and to...
Read full review of Boomi AtomSphere API Management »
Anonymous User
Chief Technology Officer - CTO at a tech services company
We haven't contected technical support yet. Currently, I'm speaking with the team at Deel EMC who have helped me here...
Read full review of Boomi iPaaS »
Anonymous User
Innovation & Data Management Enterprise Architect at a government
Dell's support for Boomi was rated an eight out of ten. It was pretty good, with ten being the best.
Read full review of Boomi iPaaS »
Anonymous User
System Analyst / Programmer at a logistics company
I would give technical support a rating of 8/10.
Read full review of Boomi iPaaS »
RamAlla
Senior Manager, Integration Operation at ManpowerGroup
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it...
Read full review of Boomi iPaaS »
Anonymous User
Senior architect at a tech vendor
The technical support is fast and knowledgeable. It is a good service, we did not have any challenge.
Read full review of Boomi AtomSphere Flow »
Anonymous User
Supervisor, Application Development & Integration at RSM US LLP
Technical support, through support tickets and the Community Forum, is relatively responsive. Our organization has...
Read full review of Boomi iPaaS »
Hichem Staali
Technical Director at a tech services company
The project was big within a complex environment but the results were good.
Read full review of Boomi Data Hub »
Ankur_Agarwal
associate director at Nagarro
The technical support is rated around 6.5 to seven out of ten. It lacks clarity on how to reach out, write emails, or...
Read full review of Boomi AtomSphere Flow »
Hichem Staali
Technical Director at a tech services company
Our relationship with Dell Boomi technical support is very good and we go to them when needed. However, we have a lot...
Read full review of Boomi iPaaS »
Anonymous User
Self Employed/Independent at a consultancy
No experience yet with their customer service and technical support.
Read full review of Boomi iPaaS »
Anonymous User
CEO at a consultancy
My team and I have interacted with the solution's technical support. Six months ago, I would have rated the technical...
Read full review of Boomi AtomSphere Flow »
Anonymous User
Digital Challenger at a tech services company
Because I don't use Boomi myself, I have never been in contact with them directly for any technical issues. The...
Read full review of Boomi iPaaS »
Siddhardha G
Associate at Ltim
Regarding customer support, I would rate it as above average at about 60%.
Read full review of Boomi iPaaS »
Basavaraj Ujappanalli
Senior Software Engineer / Development Lead at Appisoft
I rate Boomi support seven out of 10.
Read full review of Boomi AtomSphere API Management »

Review 1 of 30

Chikaosoro Ugwu
Product Marketing Manager at People Centric Organizations
I tried contacting the support team of Zoho Mail, but I think I don't know how to use the support. One time I had...
Read full review of Zoho Mail »
HarshVardhan1
Software Engineer at Evoluz Global Solutions
Technical support provides valuable assistance and solutions. While they occasionally take longer than usual to...
Read full review of Zoho Creator »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Sometimes, we needed help from technical support. They would respond quickly.
Read full review of Zoho Desk »
AnandMaurya
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
We encountered issues with the solution related to bugs and breakdowns. However, we could resolve these issues...
Read full review of Zoho Creator »
Muljo Witono
CEO and Owner at PT Solusindo Total Teknikatama
The support for Zoho Mail could be better for the setup. However, we rarely have problems with the solution. I rate...
Read full review of Zoho Mail »
Laban Kipngeno
Network Security and Data Specialist at JW Seagon
We get good support from Zoho India but it would be good if they can improve on the language.
Read full review of Zoho Projects »
Aman Srivastava
Back End Developer at a tech services company
Zoho support rates seven out of ten. It is reasonable compared to others. They provide many features and services,...
Read full review of Zoho Inventory »
Rahul Lomate
Senior Software Engineer at Transasia Bio-Medicals Ltd.
The support team from Zoho is very helpful. If you need help with any issue you face, you can directly call them....
Read full review of Zoho Analytics »
Laban Kipngeno
Network Security and Data Specialist at JW Seagon
The solution's support is based on the plan that you have. The gold plan gets support from Monday to Friday for 24...
Read full review of Zoho CRM »
HarshVardhan1
Software Engineer at Evoluz Global Solutions
I have not required any technical support for Zoho Flow. I support my team when they are stuck in any task on Zoho...
Read full review of Zoho Flow »
Amit Kawadiwale
Director at quickwork
I was in contact with the Zoho CRM support and I needed some help with the integration with Zoho CRM and other...
Read full review of Zoho CRM »
Rebecca Fernyhough
Account Manager at Epic Network Support
The solution's technical team is very helpful.
Read full review of Zoho CRM »
Sainath Racherla
Associate Director at Scimax Global LLC
Customer service and support are excellent. I would rate them nine points out of ten. They are just a chat away, and...
Read full review of Zoho Projects »
Saad Butt
Zoho CRM Consultant at Institute of Project Management
It is possible to receive assistance when needed. The option to connect with support is readily available within the...
Read full review of Zoho Creator »
Jayesh Bhandari
Group IT Head at Ashapura Minechem Ltd
Zoho CRM's technical support has a fast response time.
Read full review of Zoho CRM »
Onur Anlargu
Co-Founder at Nordo
I have contacted Zoho's help desk for other applications, and their support team is very good.
Read full review of Zoho Projects »
Matheus Ferraz
CRM Team Leader at a tech company
When we contact support, sometimes it takes two to three days or even more to get a satisfying answer. It is...
Read full review of Zoho Campaigns »
Tichaona Ndoreka
Infrastructure Sup at Capital Development Services
We have not contacted technical support.
Read full review of Zoho CRM »
Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
The customer service and support are not good. A client reached out to them and they didn't get any good response.
Read full review of Zoho Mail »
Anonymous User
Director at a manufacturing company
I would rate the support for Zoho CRM at about an 8.5. The 1.5 deduction from 10 is due to cultural communication...
Read full review of Zoho CRM »
Anonymous User
Web Marketing
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Zoho Analytics »
Anonymous User
Business Analyst at a retailer
Customer Service: Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful...
Read full review of Zoho Analytics »
Anonymous User
Business Development Manager at Computer Learning centre
The technical support for Zoho CRM is good.
Read full review of Zoho CRM »
Anonymous User
Sales & Marketing Account Manager
Customer Service: It was very good, quick, and efficient. Technical Support: It was very good, quick, and efficient.
Read full review of Zoho Campaigns »
Anonymous User
Technical Solutions Architect at Valencia IIP Advisors Limited
Technical support has always been good. I would rate it a four and a half out of five. They have now regionalized,...
Read full review of Zoho CRM »
Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company
I had a very bad experience with support.
Read full review of Zoho Projects »
Sathish V.K.
Zoho Creator at Sofvare
We have contacted support a lot of times. Our experience with support has been very good.
Read full review of Zoho Creator »
Anonymous User
CEO at a tech services company
They do have technical support, and you can get premium and standard offerings of support, However, we don't really...
Read full review of Zoho Campaigns »
Arijit_Das
Sales Manager at Value-Score Business Solutions
The customer support team for this solution are knowledgable. I would rate them an eight out of ten.
Read full review of Zoho Analytics »
Ekundayo Dayo
Social media strategist at Creative Skills
The support from Zoho CRM was excellent. While we were trying to customize most of our templates to our use, we got...
Read full review of Zoho CRM »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.