Zscaler Private Access (ZPA) Reviews

We do not manage the vendor machines. We provide them with a passwordless solution. Multiple tenants are enabled on the vendor's machines from their organizations. Accordingly, they connect to both Zscaler and their own environment. We provide limited access to servers and use privileged remote access or browser access when needed.

Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks. We provide browser and privileged remote access for vendors without managing their machines. The deployment of app connectors through MLA eliminates duplicate rules and policies.

One area for improvement is setting posture profiles for vendor machines. It's not yet enabled by Zscaler, however, it is in the pipeline.

I have been working with Zscaler Private Access for more than six or seven years.

Due to posture setting issues, I rate the stability as eight out of ten.

Scalability is ten out of ten as it's effective and expansive.

Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time.

The setup process is simple if approached appropriately. It involves understanding use cases, reviewing customer feedback, and planning project execution geolocation-wise.

Although the solution is costly, its features justify the price for securing the organization from various access types. Competitors with lower pricing exist.

Netskope is a competitor product to Zscaler.

Overall, I rate Zscaler Private Access as nine out of ten. 

The solution is more suitable for enterprise-level companies because of its cost.

Hybrid Cloud

Most of the users are using this because of the migrations from the traditional VPN to this next generation of GP services.

It provides national security and a great user experience. It's very beneficial.

It provides security and has a great service user experience. The scalability is amazing. Whenever we need to upgrade the users, it increases immediately.

There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time.

We have been using it for the last two years.

The stability is good. It's average, you can say. There are some bugs which need to be resolved.

The solution is highly scalable.

The customer service is really good. It's about nine out of ten, you could say.

Positive

The initial setup is very easy.

The cost has increased now. Before, it was less expensive. Now it's higher. I would rate it a seven out of ten. It is expensive.

Since it is an estimation solution, we have to use it. 

I'd rate the solution eight out of ten.

I am helping a customer to evaluate Palo Alto IoT Security and Cloudflare solutions. Additionally, I am a partner with Zscaler and work with Zscaler Private Access (ZPA) for secure access to private networks and VPN replacement.

Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability. It has been in the market for a while, resulting in more features compared to other vendors. It effectively provides security and zero trust network access.

The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives.

I have been dealing with Zscaler Private Access (ZPA) for more than five years.

The initial setup is easy, but the production implementation can be complex.

Zscaler Private Access (ZPA) is stable and one of its advantages.

Scalability is good with Zscaler Private Access (ZPA).

The level of support used to be good but is now decreasing. It is not improving. I would rate support around four out of ten points.

Neutral

The initial setup is easy.

Pricing is a concern as it increases every year, making the solution more expensive for customers.

The comparison involves Palo Alto IoT Security, Cloudflare, and Zscaler Private Access (ZPA). Network security solutions like zero trust options such as Zscaler and Cloudflare are considered.

In terms of product, I rate Zscaler Private Access (ZPA) eight to nine out of ten.

Hybrid Cloud

Other