Wrike Room for Improvement

Mladen Tubin - PeerSpot reviewer
BIM Manager at PG Design Studio Inc

Sometimes, when you have a bigger project, item dependencies can take a while to update, other than that no complaints. In future releases, I would like to see correspondence with members who are not direct members of our account (and/or not using Wrike at all) or communication with people out of the organization.

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YQ
Student

The response from the website is a little bit slow, and the tool is too expensive for a small team. We are a startup, and we have a small team. Wrike's price is almost $1,400, and even if I want to work with Wrike, our team members may not allow me to use it.

Wrike should add more functions to its mobile app because, currently, the mobile app only has a few functions that we cannot edit or modify.

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Linda Townsend - PeerSpot reviewer
Senior Marketing Specialist at Credit Union West

The product needs to send direct emails to customers updating the latest aspects since it is better to hear directly. 

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Buyer's Guide
Wrike
March 2024
Learn what your peers think about Wrike. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
AutumnPowell - PeerSpot reviewer
IT Project Coordinator at LeafHome

We feel that the actual project reports and roll-ups could be a lot different. We are seeking something more for the dashboard. We would like a high-level dashboard that can be broken down into individual product roll-ups and tasks that are assigned. If you assign someone to a task, it assigns them all of the tasks under that. We want to be able to break those down so that a person doesn't have an 800 task list, for example. We want more separation with that and a higher-level dashboard experience.

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Allan Endara - PeerSpot reviewer
Project Manager and Innovation Specialist at a computer software company with 1,001-5,000 employees

The solution, in general, works well. I haven’t found any bugs or anything to be improved.

Sometimes, since it's in the cloud, information isn't updated as fast as you need it to be. With some changes, it took a while to see those changes reflected.

It would be great if they could develop more reporting. In terms of the reporting model, if they can make it a little bit more complete, it would be ideal. We’d like to create reports using more filters and more fields.

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NT
Manager at a engineering company with 1,001-5,000 employees

Wrike needs to be more responsive to community requests for new features. There are many requests on the website that have not been addressed.

The price has room for improvement.

I would like the ability to add dependencies between projects. Currently, we can add predecessors and successors to a task within a project. I would like the ability to link the projects together by adding dependencies to their start and end dates.

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it_user152958 - PeerSpot reviewer
Marketing Manager at a hospitality company with 501-1,000 employees
Wrike Cons: One area of improvement that Wrike could get better at it sub tasks. Currently projects are organized in folder, which can be for either clients or projects themselves. However, due to the work my team handles, we often have reoccurring projects that entail multiple sub tasks in order to complete. Not always dependent upon each other, these sub tasks are part of the overall task, and it would be handy to be accessible as such without having to always use folders. View full review »
it_user150282 - PeerSpot reviewer
Chief Operating Officer at a construction company with 51-200 employees
The dataset that can be exported and built-in reports/dashboards needs improvement. Also need to be able to identify critical path, measure float, float variance, etc. View full review »
it_user274197 - PeerSpot reviewer
Marketing Manager with 51-200 employees

You can't get custom notifications. If I want to be notified of a project at 10:15 a.m. on Sept. 12th, I cannot.

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it_user153069 - PeerSpot reviewer
Postdoctoral Research Associate with 1,001-5,000 employees
The mobile interface really needs work. It's hard to navigate and find tasks or folders/projects. It crashes often, it's slow, etc. It might have improved but since I have tried several times making it hard to be a quick reference or place to follow up on my tasks I stopped using it. View full review »
it_user152946 - PeerSpot reviewer
Director at a legal firm with 51-200 employees
I would like to be able to track units other than hours against a task (e.g. gigabytes, pages, etc.) Right now we have kludgy workarounds, but being able to select work units would be helpful.

I would also like to be able to track budgets in the tool. Wrike currently has no budgeting capabilities.

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FabioCaponera - PeerSpot reviewer
CEO at SharKom Srl

This solution could be improved if we were able to better analyze how the application consumes cloud resources as this can cause a delay in performance. 

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NG
Solution Architect & Cloud Architect & Project Manager at papaya global

On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks.

One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow.

Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently.

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FO
Project Manager at a transportation company with 1,001-5,000 employees
  • Price
  • Allowing to participate in multiple Wrike sessions at once
  • Portfolio management
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it_user274200 - PeerSpot reviewer
Contributing Writer at a writing and editing position

Better ways to establish private communication between users vs collaborators.

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it_user213204 - PeerSpot reviewer
Infraestructura with 501-1,000 employees
  • Costs
  • The way to handle inventory inside projects
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it_user163122 - PeerSpot reviewer
Videographer at a non-profit with 51-200 employees

I would love to have a more user friendly layout of the page in order to understand all those important feature that will help me.

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it_user370497 - PeerSpot reviewer
Director of Operations at Armada Cloud

Free version is very limited, but Pro version that includes Gantt charts is reasonable for SMBs.

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it_user157605 - PeerSpot reviewer
Project Manager at a tech services company with 51-200 employees

Ability to see a history of when a request for update is sent.

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it_user155058 - PeerSpot reviewer
Editor/Writer at a religious institution with 51-200 employees

The user interface takes some adjustment. It could be more intuitive.

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it_user150297 - PeerSpot reviewer
Digital Learning Strategies at a university with 51-200 employees
When it comes to room for improvement, making the Gannt Charts more printer friendly would be ideal. View full review »
it_user143982 - PeerSpot reviewer
CEO at a marketing services firm with 51-200 employees
The Wrike team has improved everything I thought that needed improvement already! The product has come a long way in the three years we’ve been using it. View full review »
it_user274176 - PeerSpot reviewer
Director of Technology at a educational organization with 501-1,000 employees

I would love if it allow for tasks to have the start/end date separate from the time required. For example if I could set up a task show that it shows on the gantt chart has occurring sometime between start date x and end date y. but meanwhile the actual time required is set to a lower amount of time then the total time between the dates.

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AS
IT Quality Section Head at Saudi Public Transport Company JSC

We faced a lot of issues with the mobile application, especially with the iOS version. It needs enhancements and updates. 

We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version.

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it_user275160 - PeerSpot reviewer
Director of Operations at a marketing services firm with 51-200 employees

The main thing downfall for us is the lack of ability to apply time (budget) for tasks/projects as well as scheduling to make sure that we aren't overstacking a department with too much work at a quick glance.

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it_user222522 - PeerSpot reviewer
Project Management Consultant with 51-200 employees
  • I would like to see different statuses saved in different folders. Instead, the status is changed and it affects all folders globally. This has caused me some confusion or irritation at times.
  • With sub-tasks, I find myself wishing that changing a tasks' deadline would also change the subtasks' deadlines. When I push things forward or backward with the Gantt chart, I then have to go into each subtask and adjust them as well. Sometimes, it seems easier to make everything tasks so I can use the cause/effect of dependencies.
  • Duration can be confusing at times given that sometimes a task will take a bit of time daily over several days, but not necessarily all day. Group several tasks like that together and planning resources becomes difficult because you cannot distinguish how much ACTUAL time on a given day is needed for a particular project. I find myself planning by dates and not durations. I think if there were a way to use these independently, that would be helpful.
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it_user181734 - PeerSpot reviewer
Sales with 51-200 employees

At the moment, there is nothing I can note for improvement as it has the features that we require for the types of entries that we do. This is not to say that there isn't room for improvement, just none to note from me at this point.

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it_user152847 - PeerSpot reviewer
Senior Manager of Web Development at a religious institution with 51-200 employees
The pay model is in blocks of users - would be nice to add one user at a time View full review »
it_user274152 - PeerSpot reviewer
Business Process Analyst at a healthcare company with 51-200 employees

More options in the "basic" paid version would be nice.

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it_user193140 - PeerSpot reviewer
Advancement Programs Coordinator at a university with 501-1,000 employees
  • Adding specific time to remind
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it_user153768 - PeerSpot reviewer
Developer at a religious institution with 51-200 employees
it_user341901 - PeerSpot reviewer
Constructor at a manufacturing company

Unfortunately there are a few dislikes:

  • Various exports like the whole folder structure with the users who are directly shared with or the users/collaborators full list is not working.
  • No flexibility for group avatars or platform colours or fonts.
  • Lack of administrative control.
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it_user239766 - PeerSpot reviewer
Licensing Coordinator at a financial services firm with 501-1,000 employees

Possibly another user group, the collaborators cant do enough and they dont have a program it seems to have a ton of users.

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it_user236190 - PeerSpot reviewer
E-Learning Web Developer at a tech company with 501-1,000 employees

Mostly UI issues.

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it_user215373 - PeerSpot reviewer
Programmer at a religious institution with 51-200 employees

The interface takes some getting used to.

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it_user162783 - PeerSpot reviewer
Videographer at a religious institution with 51-200 employees

It would be nice if it was a little more intuitive and user-friendly, with less of a learning curve.

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it_user162720 - PeerSpot reviewer
Customer Support at a transportation company with 51-200 employees

I would like to see a way of implementing a project scope as currently it is just folders, tags and tasks.

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it_user153726 - PeerSpot reviewer
Video Producer at a religious institution with 51-200 employees

Interface takes a bit to get used to.

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it_user152898 - PeerSpot reviewer
Director with 51-200 employees
it_user183612 - PeerSpot reviewer
COO at a real estate/law firm with 1,001-5,000 employees

It needs to be improved to be able to handle more complex projects by introducing an MS Project, like a tabular interface, so adding many tasks becomes easier. Dependencies also need to made simpler in their creation. 

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it_user242484 - PeerSpot reviewer
AGM at a manufacturing company with 1,001-5,000 employees

There's always a room for improvement for any product, and they need to include support for re-occurring tasks.

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it_user329061 - PeerSpot reviewer
Messaging Specialist at a recruiting/HR firm with 1,001-5,000 employees

At the moment, I have no thoughts about this. However, there are areas that Wrike could improve to make it a far better tool than it is now.

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it_user193818 - PeerSpot reviewer
SSE at a tech services company with 51-200 employees

Support for reoccurring tasks could be improved.

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it_user251631 - PeerSpot reviewer
Editor, Cochrane Editorial Unit

Sometimes the interface can be messy.

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it_user152820 - PeerSpot reviewer
Project Manager with 51-200 employees
Further integration with employees' calendars and emails to provide more visible reminders. View full review »
it_user205140 - PeerSpot reviewer
Software Trainee at a tech services company with 51-200 employees

The time entry functionality needs improvement.

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it_user216114 - PeerSpot reviewer
SSE at a marketing services firm with 51-200 employees

The reoccurring tasks feature needs to be improved.

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it_user197127 - PeerSpot reviewer
SSE at a tech services company with 51-200 employees

It doesn't allow you to quickly see whether certain teams are over-scheduled at a quick glance.

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it_user205230 - PeerSpot reviewer
Software Engineer at a tech vendor

There should be option to add time for billable and non-billable for a particular task.

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it_user152841 - PeerSpot reviewer
Applications Support at a financial services firm with 501-1,000 employees

I see the product as a perfect match to our needs, but I hope that Wrike will introduce a full fledged incident management system within the same platform.

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it_user175584 - PeerSpot reviewer
Environmental Consultant with 51-200 employees

They need to make possible for the existing an project folder to be saved as a template.

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it_user225447 - PeerSpot reviewer
Software Developer at a tech services company with 51-200 employees

Management of Task – The main concern was about the management of task & how easy it is to use the tool. Support for recurring tasks.

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Buyer's Guide
Wrike
March 2024
Learn what your peers think about Wrike. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.