I’m a reseller. The solution is among the top-three solutions in our portfolio.
Chief Technology Officer at a tech services company with 11-50 employees
WebBlocker has the best URL category database
Pros and Cons
- "WebBlocker has the best URL category database ever."
- "It is easy to deploy and use, the best of breed in the UTM firewall concept, creating the best UTM secure platform ever."
- "Make WatchGuard Firebox capable of integrating with third-party vendors like FireMon, Splunk, Tenable, etc."
How has it helped my organization?
What is most valuable?
WebBlocker, because it has the best URL category database ever.
What needs improvement?
Make WatchGuard Firebox capable of integrating with third-party vendors like FireMon, Splunk, Tenable, etc.
For how long have I used the solution?
More than five years.
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WatchGuard Firebox
May 2026
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What do I think about the stability of the solution?
No issues with stability.
How are customer service and support?
Excellent.
How was the initial setup?
Easy.
What's my experience with pricing, setup cost, and licensing?
Cheap.
What other advice do I have?
I rate it 10 out of 10 because it is easy to deploy and use, the best of breed in the UTM firewall concept, creating the best UTM secure platform ever.
It's easy to use.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
The client is easy to use and stable. We would like cloud-based central administration of all devices from one point.
Pros and Cons
- "The client is easy to use and stable"
- "Efficient to setup, run, and maintain. Saving man hours and cost in the process."
- "Simple to move settings between WatchGuard boxes."
- "The GUI is easy and intuitive."
- "Cloud-based central administration of all devices from one point would be nice (although there is always an added risk regarding this)."
What is our primary use case?
This was an upgrade from WatchGuard XTM 505. We have and are using many different WatchGuards between locations for (among other things) VPN between firewalls. We are using this Watchguard as an endpoint firewall at an office location.
How has it helped my organization?
- Efficient to setup, run, and maintain. Saving man hours and cost in the process.
- The client is easy to use and stable.
- Simple to backup settings.
- Simple to move settings between WatchGuard boxes.
- The GUI is easy and intuitive.
What is most valuable?
Ease of setup. All WatchGuards are pretty much the same to setup and manage.
We experienced that WatchGuard is easy to setup regarding VPN compared to other firewalls of other brands.
What needs improvement?
Client-based administrative tool. Cloud-based central administration of all devices from one point would be nice (although there is always an added risk regarding this).
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
The few times we have contacted Watchguard. They reply promptly without delays.
Which solution did I use previously and why did I switch?
We previously used Juniper and SonicWall.
Switched at the time because we had IT personnel working for us with WatchGuard expertise and preference.
How was the initial setup?
The setup was straightforward with a simple GUI-based administrative tool.
What about the implementation team?
Used in-house experience.
What was our ROI?
Not measured.
What's my experience with pricing, setup cost, and licensing?
Very competitive pricing regarding throughput compared to other alternatives.
Which other solutions did I evaluate?
We evaluated between WatchGuard and what we already had at the time.
The Juniper that we had at the time, which was fine, was complete overkill for our needs, but when realised it was already sunk cost.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free WatchGuard Firebox Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free WatchGuard Firebox Report and get advice and tips from experienced pros
sharing their opinions.
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