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PreSales Manager at a tech services company with 51-200 employees
Real User
Apr 9, 2021
Simple management, one portal easy access, and fully integrated
Pros and Cons
  • "Dell owns the EMC, EMC owns VMware, and there are many other interconnections throughout the industry which allows a fully integrated solution from a technical perspective."
  • "There is limited support for SAP HANA with this solution."

What is our primary use case?

I am working for a service provider, we provide IT services for our customer in Egypt. I have deployed this solution in approximately 10 companies. The solution provides many components into one box for data centers.

What is most valuable?

When it comes to valuable features there are two different areas. From the business perspective, it is a lot cheaper, simple to manage, and easy to store in a small data center. You will only need small preparations for all the credential from the data center. From a technical perspective, you are able to manage all your data centers from one portal.

Dell owns the EMC, EMC owns VMware, and there are many other interconnections throughout the industry which allows a fully integrated solution from a technical perspective. If you open a ticket related to hardware or software it is from the same portal.

Additionally, we do not have a lot of issues with the customers related to the workloads or any sort of business related to this solution, we do not have issues with compatibility.

What needs improvement?

There is limited support for SAP HANA with this solution. Sometimes there are customers we have that want a solution based on SAP HANA and it is not compatible. 

For how long have I used the solution?

I have been using this solution for three years.

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What do I think about the stability of the solution?

We have found the solution to be stable.

What do I think about the scalability of the solution?

The solution has scaled well for us. When you need to scale up all you need to have is additional nodes to insert, power them on, pre-configure, and it is in production.

How are customer service and support?

The support was very fast at responding and resolving issues in all the tickets we created with them.

How was the initial setup?

The installation is very straightforward. You forward your IP, password, and some other information then you are done.

What about the implementation team?

The deployment is based on two scenarios, the budget and the software that would be running over the virtual machines in VMware and on this solution. 

There are multiple series within this solution, we have to select the right sizing for the customer needs. If the company needs to implement SAP, Oracle, or regular infrastructure, based on this information we provide the solution business series. There are many things to consider, what is the nodes needed for the configuration, this could be three, four, five, etc. Which license is required with VMware, either standard or enterprise. Staying within the budget is important, this solution can be expensive and is based partially on the workloads that they will work on.

What's my experience with pricing, setup cost, and licensing?

The solution is priced well for businesses.

What other advice do I have?

One of the issues I come across when we implement the solution is our customer's technical team do not have the knowledge of VMware and the technical operational components. They need to be trained very well before they start using the solution.

If you are wanting to improve your data centers this solution is one small box that can be used in a data center providing low power consumption and requiring minimal administration. You are almost able to combine all the business into one.

I rate VxRail a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer452097 - PeerSpot reviewer
Senior Consultant at a tech services company with 11-50 employees
Real User
Top 10
Mar 19, 2021
Perfect, easy to manage, very scalable, and very stable
Pros and Cons
  • "The simplicity and manageability of VxRail are most valuable. We have a very good experience with this product. Its stability and scalability are also very good."
  • "The most important thing that I want to be included in this solution is the VMware license. Its deployment time can be quicker so that instead of 40 minutes, it takes 10 minutes."

What is our primary use case?

We have deployed it in our lab in our organization for POCs. We have its latest version.

I am responsible for presales and solution architecture for HCI VxRail. It is suitable for any business, such as financial, telecom, education, etc. 

What is most valuable?

The simplicity and manageability of VxRail are most valuable. We have a very good experience with this product. Its stability and scalability are also very good.

What needs improvement?

The most important thing that I want to be included in this solution is the VMware license. 

Its deployment time can be quicker so that instead of 40 minutes, it takes 10 minutes.

For how long have I used the solution?

I have been using VxRail for four years. 

What do I think about the stability of the solution?

It is the most stable solution I have come across.

What do I think about the scalability of the solution?

I have scaled it many times, and its scalability is very good. You can scale out and scale up as much as you need, which is a great thing.

It is suitable for small, medium, and large businesses. We have almost 500 users.

How are customer service and technical support?

I have contacted them many times. The best thing about their support is that there is single support for software, hardware, and networking.

How was the initial setup?

It is very straightforward, but it would be great if it can be done in 10 minutes rather than 40 minutes.

What's my experience with pricing, setup cost, and licensing?

It has a yearly subscription. It can be for one year, three years, or five years.

What other advice do I have?

I would 100% recommend this solution to others. I am very happy with this product.

I would rate VxRail a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Director of Maritime Geoinformation at a tech services company with 501-1,000 employees
Real User
Mar 10, 2021
Elastic and scalable solution
Pros and Cons
  • "VxRail has improved out organization because we are trying to be a little more proactive and elastic. We are trying to change our conventional approach to development."
  • "Deployment was not initially straightforward for us. We had an incompatibility issue that was very difficult for Dell Professional Service to solve."

What is our primary use case?

Our primary use case for VxRail right is deploying management systems. We are trying to consolidate some infrastructure.

How has it helped my organization?

VxRail has improved out organization because we are trying to be a little more proactive and elastic. We are trying to change our conventional approach to development. So this kind of solution is very suitable for data and that approach.

What needs improvement?

It could be very interesting to integrate VxRail with vSAN Ready Nodes, which we also use. Both solutions were built by Dell. vSAN Ready Nodes is another family of products, but with the same building blocks as VxRail, I think. VxRail easier to manage and deploy, but it is a little more expensive, and vSAN Ready Nodes would work better for some of our clients' use cases. 

It would be good to have both of these solutions on the same dashboard. We don't want to have two management domain. It would be great for us to have these two Dell solutions integrated. 

Dell could do more to help customers understand the real value proposition of this solution, especially related to deployment and scaling. A lot can be done with this solution. For example, it can be used for coverage bonds for virtual machines or as a solution for disaster recovery. This is important for customers with critical infrastructures. 

In-person training and online training tools could be great, as well. Including training in the bundle with the equipment would be beneficial for us. 

For how long have I used the solution?

We have been using VxRail for two years. 

How are customer service and technical support?

Ecuador is a small market, so we do not have much access to local tech support. There are a lot of local commercial channels and partners, but not so much technical support. I think we only have two or three channels. 

Which solution did I use previously and why did I switch?

Before switching to VxRail, we had a very common solution that utilized Blade servers. We switched because we wanted something more elastic and scalable.

How was the initial setup?

Deployment was not initially straightforward for us. We had an incompatibility issue that was very difficult for Dell Professional Service to solve. We had people from different countries trying to solve it. We were deploying the regional product but something with the version was inconsistent. It was a special case, but was very difficult to identify and to solve. It took us about two days.

Once we solved that issue, deployment was very easy. It took maybe an hour and was really easy. 

What's my experience with pricing, setup cost, and licensing?

The impression we got from the technical papers was that it would be very easy and quick to deploy this solution, but it was not. However, after we dealt with those issues, the solution was very solid, very easy. It wasn't easy to configure, but right now it's very stable. We are happy with that.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Solution Specialist at a tech services company with 51-200 employees
Reseller
Mar 6, 2021
Handles complex environments, reliable, but needs more integration
Pros and Cons
  • "One beneficial feature is that the solution can handle complex environments."
  • "The product could support and have more compliance with other vendors."

What is most valuable?

One beneficial feature is that the solution can handle complex environments. 

What needs improvement?

The product could support and have more compliance with other vendors. It is a big problem that you can not choose any other vendors and must only buy VxRail equivalents, such as Lenel.

Some additional features in the next release should include support for duplication and compression. There should also be more support features on private and hybrid clouds.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is satisfactory, we did not experience any bugs or problems. 

What do I think about the scalability of the solution?

The scalability could be improved because of the lack of other vendor support. 

What's my experience with pricing, setup cost, and licensing?

The solution can be pricey depending on the project. I do not think there are any additional costs to the standard license fees. 

Which other solutions did I evaluate?

I have used Nutanix in the past and there are some features I prefer over this solution. For example, it has better support.

What other advice do I have?

I rate VxRail a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer908976 - PeerSpot reviewer
General Manager at a tech services company with 11-50 employees
Real User
Mar 4, 2021
Efficiently and effectively deploys virtual machines and applications
Pros and Cons
  • "This solution optimizes our clients' resources."
  • "A disadvantage is that the initial first deployment can be complicated."

What is most valuable?

This solution optimizes our clients' resources. Hyper-convergence infrastructure is a great way to optimize the matching resources, the CPUs, and the storage resources. This is the reason why our client uses this solution. Of course, you can trust it to go-to-market, too. You can efficiently and effectively deploy virtual machines and applications using VxRail.

What do I think about the stability of the solution?

After the initial setup, it's very stable.


How was the initial setup?

A disadvantage is that the initial first deployment can be complicated.

The initial setup is not easy because you need to have a very clear understanding of the machine and the switches in order to put it all together so that it works properly. We had some problems during the initial setup, but now, we have no problems at all.

Overall, deployment takes roughly two weeks.

What about the implementation team?

We deploy this solution for our clients.

Four people are required for the initial setup. Two people from our company and two representatives of the client. You need a lot of people that understand the network. We also had another person present for virtualization, VMware. The networking issues are critical. You just need to strictly follow the manual. If you do that, you'll avoid a lot of problems.

What's my experience with pricing, setup cost, and licensing?

The licensing was one payment, just one payment. We sell the entire solution including the installation process.

We had some problems with the licensing of VMware and vSAN but I really don't know if they are actually included or not in the new features. The licensing of vSAN and VMware for different editions of VxRail is not easy. 

What other advice do I have?

Overall, on a scale from one to ten, I would give VxRail a rating of nine. It's a good solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1044081 - PeerSpot reviewer
BT Area Champion/Trainer at a financial services firm with 5,001-10,000 employees
Real User
Feb 21, 2021
Scalable, simple to use, and has good support
Pros and Cons
  • "The support has been excellent, especially if you compare it to IBM."
  • "The licensing is a bit too costly."

What is our primary use case?

We primarily use the solution for hyper-converged infrastructure.

It's a four-node cluster that has internal storage and the solution has combined all four nodes via vSAN. vSAN is software, a software-defined storage software from which we can combine our four-node storage and other resources into one virtual storage tool. It's a software-defined model.

We are using it for surrounding applications, not for core applications. For core applications, we are using Power Systems and IBM Cloud Storage.

What is most valuable?

The product is a very good software-defined solution.

The product has been simplified so that it's very easy to use.

VxRail is a good product and since Dell acquired VMware and went hyper-converged infrastructure, it's been great. It's a very robust solution.

The main thing is that vSAN software is built-in, inside the hypervisor. It's an excellent way of doing things and it's common sense. If we are talking about other hypervisors, such as, let's say, Cisco HyperFlex, HP SimpliVity, and Nutanix, the difference is where vSAN is built on the VMware. You don't need to create a VM for vSAN. It's built-in, in its hypervisor.

When VMware was acquired by Dell, the hardware and software were combined together, which has been very good.

The support has been excellent, especially if you compare it to IBM.

The solution is very good for smaller entities, such as small or medium-sized organizations.

You can scale the solution quite well.

From a security point of view, the solution is pretty good.

What needs improvement?

The licensing is a bit too costly. They should work on lessening the overall price.

For how long have I used the solution?

I've been using the solution for the last two years or so. It hasn't been for that long.

What do I think about the scalability of the solution?

The solution is very good for small and medium-sized organizations. 

The product can scale. When we go for an upgrade, all the upgraded software is combined in a one-bundle unit.

We've just extended our solution. We have four-node clusters, and recently we acquired more resources. We just extended this cluster to eight nodes. We are waiting for the delivery of the equipment. We already replaced some of it.

How are customer service and technical support?

We've had a good experience with technical support.

The support mechanism of Dell EMC offers a very quick response. They give us the attention we need when we say there's an issue. The engineer will come online immediately and provide support. We've been quite satisfied with their level of service overall.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive and it could be a bit more reasonably priced for its customers. We hope it's something that will get worked on.

What other advice do I have?

VxRail is the product of Dell, with both hardware and software combined together. It's a very good product.

We bought this VxRail for our VMware-certified applications. Those applications only run on VMware-certified systems. That's why we procured VxRail. Otherwise, we have Hyper-V as well, Microsoft Hyper-V. Hyper-V is an American-based company, which always offers hyper-converged infrastructure solutions. On Edge we are using Hyper-V, It is also a software-defined box.

We have our own private Cloud as well for converged infrastructure. We have the Lenovo Blade series and the external storage is connected to the chassis which we are using for our surrounding applications. This is our private Cloud. It is also on Microsoft Hyper-V.

We aren't using the latest version of the solution. We are using the version before.

Overall, I would rate the solution at a nine out of ten. We've been very happy with it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at a consumer goods company with 1,001-5,000 employees
Real User
Jan 17, 2021
Stable and easy to set up
Pros and Cons
  • "The initial setup was very easy."

    What is our primary use case?

    We use VxRail to host our SAP ERP system.

    For how long have I used the solution?

    I have been working with VxRail for two months.

    What do I think about the stability of the solution?

    The stability is okay and we haven't had a problem.

    What do I think about the scalability of the solution?

    We have approximately 500 people who use this product and we have not tried to scale it.

    How are customer service and technical support?

    I have not been in contact with technical support.

    How was the initial setup?

    The initial setup was very easy. Part of the process was migrating the virtual machines to the new server.

    What about the implementation team?

    We used the Dell team to help with our deployment.

    What's my experience with pricing, setup cost, and licensing?

    This is an expensive product and that should be considered a point to be improved.

    What other advice do I have?

    Overall, this is a good product and I recommend it.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1484772 - PeerSpot reviewer
    MAM Support Engineer at a media company with 501-1,000 employees
    Real User
    Jan 17, 2021
    Easy to use, good resource deployment, but integration could improve
    Pros and Cons
    • "The solution is easy to use. When turning on a server or a machine that is required for, deployment or quality assurance, the dynamic deployment of resources is good."
    • "We would like to see integrating with Nutanix. Currently, we are working on integrating the two to see if there is any value in doing so."

    What is our primary use case?

    We use the solution for high volumes of data transfer and accessing and processing that data.

    What is most valuable?

    The solution is easy to use. When turning on a server or a machine that is required for, deployment or quality assurance, the dynamic deployment of resources is good.

    What needs improvement?

    We would like to see integrating with Nutanix. Currently, we are working on integrating the two to see if there is any value in doing so.

    For how long have I used the solution?

    I have been using the solution for four years.

    What do I think about the stability of the solution?

    I have found the solution to be stable.

    What do I think about the scalability of the solution?

    The solution is scalable. We have more than 1000 users using the solution.

    How are customer service and technical support?

    We were satisfied with the customer service.

    How was the initial setup?

    Our product vendor did the installation for us.

    What about the implementation team?

    The deployment was done by Dell EMC. We have six technicians working on maintenance for the solution.

    What's my experience with pricing, setup cost, and licensing?

    The licensing comes with the contract with Dell EMC. The solution is competitively priced but it is expensive. However, this is expected as we are a corporate enterprise and we need this environment.

    What other advice do I have?

    I rate VxRail a seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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