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Managing Director at a tech services company with 11-50 employees
Real User
Nov 27, 2018
It's user friendly. You can easily add more nodes to on-premise.
Pros and Cons
  • "It is easy to use from its deployment architecture to use cases. It is straightforward for customers to use. It's a good product and better than the earlier versions."
  • "We would like the return of the additional partner marketplaces, like DataCore. My customers miss the integration to DataCore."

What is our primary use case?

We use it to optimize and scale directory infrastructures from our customers.

How has it helped my organization?

Our customers have found the solution to be intuitive and user-friendly in the newest version. It is better than versions 5.0 and 6.0.

What is most valuable?

  • VMware Infrastructure Planner
  • VMware Capacity Planner, which provides a capacity planning overview.

What needs improvement?

We would like the return of the additional partner marketplaces, like DataCore. My customers miss the integration to DataCore.

Buyer's Guide
VMware Aria Operations
December 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability could be better. We run into issues when the database is temporarily full.

What do I think about the scalability of the solution?

With the newest version, it's user friendly. You can add easily more nodes to on-premise. It's better than 6.0.

How are customer service and support?

Technical support could be better. This has been a problem with many VMware products in the last few years, the support has not been good.

How was the initial setup?

The initial setup is straightforward.

What was our ROI?

The predictive analysis of the infrastructure helps our customers to reduce downtime and improve capacity planning. Issues are fixed faster with vROps.

Which other solutions did I evaluate?

Other competitive tools are not as good. The whole stack with VMware is a complete solution to use.

What other advice do I have?

It is easy to use from its deployment architecture to use cases. It is straightforward for customers to use. It's a good product and better than the earlier versions.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Product Manager at a tech services company with 51-200 employees
Real User
Nov 15, 2018
Helps an organization quickly create test and dev environments for developers to come up with new software and patch tests
Pros and Cons
  • "It helps an organization quickly create test and dev environments for developers to come up with new software and patch tests."

    What is our primary use case?

    The primary use case is operations management for our customers, who are looking for more insight into their environments.

    How has it helped my organization?

    Our customer was able to tell their environment was overprovisioning VMs. So, they decommissioned some VMs, which had been created, and also wrote a policy around the creation of VMs. Now, people don't just randomly create VMs and use up all the company's resources.

    It helps an organization quickly create test and dev environments for developers to come up with new software and patch tests.

    What is most valuable?

    • Its predication ability.
    • Its GUI is easy to use, which makes it user-friendly.

    What do I think about the stability of the solution?

    Stability is good right from the start. Everything works smoothly. Integration with other systems is good. 

    What do I think about the scalability of the solution?

    Scalability is very good. For example, there was one VM that we thought would not need a lot of resources, then we had to expand its resources on the fly.

    How is customer service and technical support?

    Tech support is amazing. They will walk you through the implementation.

    How was the initial setup?

    The initial setup is straightforward and intuitive. If you have all the data, networks, IPs, etc., then everything is easy.

    The customer also has a chance to migrate some of their physical infrastructure onto the virtual environment.

    What was our ROI?

    The real ROI is the amount of savings seen on the infrastructure.

    What's my experience with pricing, setup cost, and licensing?

    Get the right licensing and increase your licensing as you upgrade and grow. If you get the wrong licensing, it will be expensive, especially if you plan improperly. 

    Which other solutions did I evaluate?

    I've tried other solutions in the industry, and vROps is a good product in comparison.

    What other advice do I have?

    I would definitely recommend the solution.

    It is next, next, and next to use. You don't need to have much high tech knowledge. It is very intuitive.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    Buyer's Guide
    VMware Aria Operations
    December 2025
    Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
    879,425 professionals have used our research since 2012.
    Infrastra5c8 - PeerSpot reviewer
    Infrastructure Manager at a non-tech company with 1,001-5,000 employees
    Real User
    Nov 15, 2018
    It is easy to drill down directly to the root cause of a problem
    Pros and Cons
    • "It is easy to drill down directly to the root cause of a problem. It goes from network to storage and having access to all the metrics. When you run 100 percent virtual, then everything is in one tool."
    • "I would like more application dashboards to be available."

    What is our primary use case?

    Our use case is the monitoring of our storage system. 

    We had Oracle running on VMware and wanted to have some metrics about the performance. Also, we wanted some metrics and benchmark tools for our applications, which are highly critical and latency sensitive, to integrate into dashboards so we can pinpoint issues and how they are related.

    How has it helped my organization?

    When we were having trouble with our Oracle Database, we could pinpoint the root cause that it was disk-related, i.e., disk misconfiguration. Therefore, in vROps, we could see the problem was related to disks.

    What is most valuable?

    It is easy to drill down directly to the root cause of a problem. It goes from network to storage and having access to all the metrics. When you run 100 percent virtual, then everything is in one tool.

    What needs improvement?

    I would like more application dashboards to be available.

    What do I think about the stability of the solution?

    It's very stable. We have never had issues with it.

    What do I think about the scalability of the solution?

    It's very scalable. We have never had issues with it.

    How are customer service and technical support?

    I have never needed to use their technical support.

    Which solution did I use previously and why did I switch?

    We were not using another solution previously. We did not consider anything else before, because nothing else could read our entire VMware stack.

    How was the initial setup?

    It was straightforward; next, next, and we were finished.

    What was our ROI?

    It was cost effective, because it fixed our problems.

    Which other solutions did I evaluate?

    We did consider some other vendors, but due to the pricing and features of those products, we skipped them quite quickly.

    What other advice do I have?

    It creates simple dashboards. Let it run for a couple of weeks, then it collect all the data you need and you can start to play with it. It is easy to use.

    Its first versions were a bit less user-friendly. However, in its latest versions, everything is done with the wizard. We just follow the wizard, and not much knowledge is needed to start directly with the product.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Virutalization Architect at a tech services company with 1,001-5,000 employees
    Video Review
    Consultant
    Nov 1, 2018
    Allows me to see how my entire infrastructure is performing in a simplified manner
    Pros and Cons
    • "It allows me to see how my entire infrastructure is performing in a simplified manner."
    • "If I had a container solution deployed on top of a VMware infrastructure, or outside as well, it would be really helpful."

    What is our primary use case?

    The primary use case of this product is to essentially integrate third-party applications, as well as appliances, with the vRealize Operations for monitoring and capacity planning purposes.

    How has it helped my organization?

    A lot of benefits of this solution come to my mind. It allows me to see how my entire infrastructure is performing in a simplified manner. It also gives me a waterfall analysis and a lot of custom badges to tell me if there are any health, risk, or efficiency issues that I am running into. This helps me plan better for my IT infrastructure.

    What is most valuable?

    The best feature that works in this solution is the ease of pluggability that is provides and analytics engine which runs behind the scenes.

    The biggest way it is intuitive to the user is it allows you to create your custom dashboards. There are a number of widgets which are available to represent your data in the way you want, as well as in the priority you want to see them.

    What needs improvement?

    I would like to see more applications and out-of-the-box solutions for well-known applications, like Oracle or Microsoft Exchange. Certain out-of-the-box solutions for these applications, as well as containers. If I had a container solution deployed on top of a VMware infrastructure, or outside as well, it would be really helpful.

    What do I think about the stability of the solution?

    I have been working with this product since version 5.6. The stability of this product has been good. Through 6.7, there have been multiple improvements in terms of its GUI and performance. By default, support clustered more of its operations to support the skill and all of that works just fine.

    What do I think about the scalability of the solution?

    The scalability of solution is actually fantastic. It runs in a clustered node. On top of that, the collector modules which are the work horses of collecting all the data, they give me to scale at the collector module level as well. This caters well to a large scale environment.

    How are customer service and technical support?

    They are really good, primarily, because they are well-versed with the product and all its new features. From the 5.x series into the 6.0 series, the product has undergone transformation. While we were working with the product for integration, the technical support provided by VMware was fantastic.

    Which solution did I use previously and why did I switch?

    I have seen a lot of custom home grown solutions in the industry before people started integrating with VMware Operations. 

    I have been attending VMware events and part of the VMware club. Being part of VMware, I know about this product. That is where and how I started integrating with the product.

    How was the initial setup?

    It's pretty straightforward. In the latest versions, after 6.4, the deployment has improved. It has simplified a lot. It gives me a programmable interface to automate my entire deployment. I can simply run a job and deploy the entire vRealize Operations solution quickly.

    What was our ROI?

    In terms of ROI, I have been working as a systems integrator. So, I am helping my customers when doing the integration. For multiple reasons, in terms of saving time and effort involved in identifying real issues and complex problems, that is the cost which has been saved. In terms of infrastructure monitoring, the returns are good.

    The way it has helped improve troubleshooting helps me associate a lot of different infrastructure components, right up to the application layer. E.g., any issues coming in because an application is slowing down due to performance. Because of the hierarchy of all the objects labeled for that particular application, I can browse through the entire infrastructure and see where exact problem is. This helps me narrow down the surface area of the problem that I am trying to solve. That's a huge saving in terms of time required for resolving any particular issue. 

    It also provides me with a very intuitive way of understanding my capacity usage, whether I'm running out of capacity and how long before I would need to bump up my capacity based on my usage history. So, it's helped me do capacity planning in an intelligent manner.

    What other advice do I have?

    If you are running an infrastructure with a variety of components from various different vendors, and want to get monitoring all in one place, this is the solution to go with.

    The important criteria when selecting a vendor for any solution:

    1. How stable the product is.
    2. The ease of usage.
    3. Support's availability.

    I would rate the solution somewhere between an eight and nine, because it has worked like a charm for me over the years.

    It is a little bloated right now. I would like to see it broken out into microservices, so the overall footprint of the application is reduced. That would get it to a ten in my eyes.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    Tushar Tarkas - PeerSpot reviewer
    Tushar TarkasVirutalization Architect at a tech services company with 1,001-5,000 employees
    Consultant

    My experience with VMware vROps product.

    Server & Storage Administrator with 1,001-5,000 employees
    Real User
    Oct 22, 2018
    The automation brings insight into how we will grow as an organization
    Pros and Cons
    • "The automation brings insight into how we will grow. I can look at it, then make my recommendations on what equipment we need to do for the next fiscal year."
    • "A reporting engine would be good, where the database could dump into something like Splunk integration, so we could write our own reports."

    What is our primary use case?

    1. There is the VMware environment for our operations.
    2. We have another instance running for the VDI environment.

    How has it helped my organization?

    It allows me to automate a lot of tasks. Because in a college, we have many different operations going. We need to automate as much as possible. Generally, vROps does a good job.

    The automation brings insight into how we will grow. I can look at it, then make my recommendations on what equipment we need to do for the next fiscal year.

    What is most valuable?

    • The automation is the most valuable feature.
    • The UI is pretty easy to understand.
    • It gives me insight into the environment.

    What needs improvement?

    • The learning curve is pretty steep, but support help decipher it for us.
    • It could use more integration with the hardware.
    • A reporting engine would be good, where the database could dump into something like Splunk integration, so we could write our own reports. That would be better.

    What do I think about the stability of the solution?

    It's completely stable. There's no problem with it.

    What do I think about the scalability of the solution?

    Scalability is good.

    Which solution did I use previously and why did I switch?

    We had a product called StrataCloud for years, which was good, but very complicated. It turned off the team. They wouldn't even bother looking at it, so we discontinued it.

    How was the initial setup?

    The initial setup is fairly straightforward. I had a few questions for support, but it was relatively easy.

    What was our ROI?

    It has helped me optimize certain VMs and made them more efficient.

    The optimization is a huge return on investment alone.

    What other advice do I have?

    Do it. Just start off small. Add one vCenter, then add the rest as you go.

    Most important criteria when selecting a vendor: 

    • Straightforward use; I don't want complex. 
    • Reliability. 
    • If it snaps into something, the better. Because our team is very small for our environment. The fewer consoles that we need to know (or access), the better.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    SystemsE367a - PeerSpot reviewer
    Systems Engineer at a comms service provider with 501-1,000 employees
    Consultant
    Oct 22, 2018
    It will tell us capacity-wise if we are overbuilt, so we can scale back
    Pros and Cons
    • "The dashboards are great. You can quickly see things at a glance without having to dig through a lot of data."
    • "It allows us better visibility into our virtual infrastructure than we could get through vCenter or other tools by providing us a lot of metrics. vROps is good at spotting problems."
    • "Some of the more advanced stuff takes a bit of time to dig into it. It takes a little longer to setup if you want really detailed stuff. They could make the learning curve smoother."

    What is our primary use case?

    We use it for a general health check of the environment: What is broken and what is not performing right. 

    We can do a lot more with it, and we want to, but we haven't gotten as deep into it as we want to.

    How has it helped my organization?

    It allows us to engineer our infrastructure more efficiently, because vROps will tell us capacity-wise if we are overbuilt, so we can scale back. We have learned to right-size our stuff much better since we have been using vROps.

    What is most valuable?

    The dashboards are great. You can quickly see things at a glance without having to dig through a lot of data.

    It allows us better visibility into our virtual infrastructure than we could get through vCenter or other tools by providing us a lot of metrics. vROps is good at spotting problems.

    What needs improvement?

    Some of the more advanced stuff takes a bit of time to dig into it. It takes a little longer to setup if you want really detailed stuff. They could make the learning curve smoother.

    What do I think about the stability of the solution?

    Stability has been good. We haven't had any downtime.

    What do I think about the scalability of the solution?

    We haven't scaled ours out beyond a single appliance, but I know it can scale out farther.

    How is customer service and technical support?

    The technical support is good and responsive.

    How was the initial setup?

    The initial setup is straightforward. I was able to do it with little to no initial reading.

    What was our ROI?

    It has reduced the time to troubleshoot, because we would have to go to ten different places otherwise to get all the data that it gives you in one single picture. 

    What other advice do I have?

    Start small. Don't try to put too much stuff in it at one time. This way you won't have information overload when you start receiving data back from it.

    I was able to start using it quickly the first time.

    I have been working with VMware for forever. It has been a good experience.

    Most important information when selecting a vendor: 

    • Be responsive.
    • Provide good support.
    • Have a solid product.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Systems Administrator at a retailer with 1,001-5,000 employees
    Real User
    Oct 17, 2018
    Alerts us on problems and suggests solutions, but drilling down can be a challenge
    Pros and Cons
    • "The most valuable features are the health tree and the alerts that tell us what's going on from a glance at the dashboard. As far as showing us where the problems are, what's useful is that it gives us suggested solutions to fix them, so that's helpful."
    • "It's mostly user-friendly and intuitive. They're improving their dashboards which makes it a lot easier. Sometimes, drilling down and trying to find the exact thing you're looking for can prove challenging at first, but it's getting better."

    What is our primary use case?

    We use it for analytics and metrics of the system. We've had it installed for about a year but have really been using it just within the last month. We're still discovering the power behind it and what it can do for us.

    How has it helped my organization?

    It has helped to reduce time to troubleshoot issues and improved quality of service. As far as showing us where the problems are, what's useful is that it gives us suggested solutions to fix them, so that's helpful.

    What is most valuable?

    The most valuable features are the health tree and the alerts that tell us what's going on from a glance at the dashboard.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It's definitely stable.

    What do I think about the scalability of the solution?

    It's scalable. We can add the Management Packs which have helped us. For example, we've added UCS Management Packs and that's been helpful.

    How is customer service and technical support?

    We used technical support on a problem we were having when we did an upgrade, and when we had an issue with the integration of Log Insight. Technical support was great.

    What other advice do I have?

    Definitely utilize any training resources you can find so you understand the product's power and what it can do. Trying to figure it out on your own is not so easy.

    It's mostly user-friendly and intuitive. They're improving their dashboards which makes it a lot easier. Sometimes, drilling down and trying to find the exact thing you're looking for can prove challenging at first, but it's getting better.

    Regarding cost savings through higher capacity utilization, we haven't seen that so much, but we're running pretty lean. It even tells us that now, so we didn't have a lot of capacity over-use.

    I think it's a good product. I'm sure there's room for improvement: integration with some of the other things. I can't really say it's the best product that I've ever seen, but it's doing what we need it to do right now.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Infrastraf24 - PeerSpot reviewer
    Infrastructure Engineer with 1,001-5,000 employees
    Video Review
    Real User
    Oct 17, 2018
    We're utilizing the virtual infrastructure to its fullest capability, but scaling back rather than adding more resources
    Pros and Cons
    • "Most valuable features are the dashboards that we can customize per-user that logs into them. If we need to make a dashboard that's very high-level for our executive to see how our virtual environment's handling things, we can do that. Or, if we need to deep-dive technically, we can do that for our engineers."
    • "From a troubleshooting standpoint, beforehand it took us a lot of time to actually go into esxtop, pull the actual raw data that was actually happening from a storage level, a network level, a CPU/VCPU and memory level. But having all of these resources at our fingertips, from a graphical user interface, we can pinpoint the pitfall very easily"
    • "A lot of feedback that we're getting from some of our engineers who are actually using Operations today is that the graphics are very low-key. When it comes to red, yellow, green, yes, "Skittles Theory," but when it actually comes down to what's optimized and what's not optimized, it's very rudimentary. If they could actually make nicer pie charts or graphics involved in it, it would make it a lot easier to read the data on a higher level, rather than actually having to dive down and know specifically what you're looking at."

    What is our primary use case?

    Primary use case for vRealize Operations is from an optimization standpoint. We're actually getting analytics from our VMs for over-provisioned VMs, under-provisioned VMs, and making the adjustments accordingly, per the recommendation from Operations.

    How has it helped my organization?

    One of the benefits for our organization, in particular, was the optimization piece where, historically, our virtual environment has always been over-provisioned. We've always tried to go from a physical to virtual, one-for-one. Now, with vRealize Operations, we're actually proving to the company that we're utilizing the virtual infrastructure to its fullest capability, but actually scaling back instead of adding more resources.

    From a troubleshooting standpoint, beforehand it took us a lot of time to actually go into esxtop, pull the actual raw data that was happening from a storage level, a network level, a CPU/VCPU and memory level. But having all of these resources at our fingertips, from a graphical user interface, we can pinpoint the pitfall very easily. And it is very user-friendly, with the red, green, yellow "what's wrong." And getting the right teams involved faster has helped us the most with vRealize Operations.

    What is most valuable?

    Most valuable feature is the dashboards that we can customize per-user that logs into them. If we need to make a dashboard that's very high-level for our executive to see how our virtual environment's handling things, we can do that. Or, if we need to deep-dive technically, we can do that for our engineers. They really need to see the important stats that make our virtual environment work the most efficiently.

    The solution is very user-friendly. From an installation standpoint, it only takes about half a day to a day to implement. Integration with vCenter is very seamless, starts collecting data, almost immediately once you make those connections, getting real-time data within the first 24 to 48 hours. User friendliness is very easy.

    What needs improvement?

    A lot of feedback that we're getting from some of our engineers who are actually using Operations today is that the graphics are very low-key. When it comes to red, yellow, green, yes, "Skittles Theory," but when it actually comes down to what's optimized and what's not optimized, it's very rudimentary. If they could actually make nicer pie charts or graphics involved in it, it would make it a lot easier to read the data on a higher level, rather than actually having to dive down and know specifically what you're looking at.

    What do I think about the stability of the solution?

    It's extremely stable. Since we implemented it, we haven't had a restart or reboot that wasn't for a maintenance period, and we've been up ever since, collecting data.

    What do I think about the scalability of the solution?

    Scalability is very easy. Once you implement a new vCenter, it's pretty much just make the connection to the new vCenter and it automatically starts collecting data from all the VMs in that new vCenter. Clusters, DRS recommendations, HA recommendations, everything's at your fingertips and it's very easy to upscale, per your environment, for the growth of your company.

    Which solution did I use previously and why did I switch?

    We didn't have a solution at the get-go. Once we implemented this, we actually saw the grand scheme, or a higher level, from top-down, of our whole virtualized environment, that we weren't getting before without really deep-diving into the underlying hypervisor level. That's really what we've been using it for.

    How was the initial setup?

    We learned that we had the licensing for it, I downloaded the file, and just ran with it. It was very straightforward, just downloaded the file from the internet, uploaded into vCenter, ran it, IP address, log on to the web console and go.

    Which other solutions did I evaluate?

    We had a little bit of Hyper-V, but normally, mostly VMware.

    What other advice do I have?

    If you're running VMware, implement vRealize Operations as soon as possible.

    I would rate the solution and eight out of ten. The only reason why (it's not a ten) is because of that graphical interface (issue) that I just described.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Buyer's Guide
    Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.