VMware Aria Operations Reviews

The solution helps to monitor our infrastructure. 

VMware Aria Operations is the leading industrial solution for monitoring VMware infrastructure stacks. It has evolved to provide more insights into customer capacity planning and has become more data-driven. The level of monitoring and the granularity it offers are unmatched by any other product in the infrastructure management market.

Even though I have worked with Microsoft, I would say this is the best tool available. The predictive analytics feature is very useful because it helps customers manage their capacity better by predicting usage and providing guidelines. This feature helps prevent overutilization and potential failures. I have a very positive opinion of it and am optimistic about its continued growth.

Every product has room for improvement, no matter how good it is. For VMware Aria Operations, I think the main area for improvement is its integration with other cloud vendors, like AWS, Azure, and Google Cloud. The integration process is quite complex and often requires VMware personnel's involvement, which isn't always a great experience. So, integration with hyper scalers would be a key improvement.

I have been working with the product for two years and have ten years of experience with the VMware solution stack. 

I would rate the solution's stability an eight out of ten. 

On a scale of one to ten, I would rate VMware Aria Operations' scalability around seven to eight. It handles thousands of users well, especially in mid-scale enterprises, but there can be some performance impacts when scaled to very large enterprises.

I would have rated support higher before the Broadcom acquisition. However, after the acquisition, I felt that support had fallen below par. When Broadcom acquired VMware, they brought a different vision focused on consolidating VMware products and prioritizing on-premises customers. This shift led to a decrease in support. 

Neutral

The tool's integration with other hyperscalers is difficult and not seamless. The solution can be deployed both on-premises and in the cloud. The deployment time varies; if everything is in place and you have good support from VMware, it might take two to three days to set up.

I rate the solution's pricing a seven out of ten. 

I would recommend VMware Aria Operations to others, especially for those working in infrastructure monitoring with VMware environments. It's a top tool for this purpose. Overall, I would rate VMware Aria Operations an eight out of ten.

We use VMware Aria Operations to give the business reports on performance statistics whenever there are issues with latency, or CPU, or memory high utilization. We also use it to interrogate the vCenter space to identify how many VMs have been offline for more than sixty days, as well as the ones that are heavy hitters on the storage side.

VMware Aria Operations helps us to make decisions by comparing workload versus what we are consuming, allowing us to save costs and make recommendations to the business. We use it to ensure that we do not unnecessarily increase CPU, which can have negative impacts, and instead, identify root causes like application performance issues.

The most valuable features of VMware Aria Operations include monitoring CPU, memory, and storage.

Improvement is needed in alerting. If Aria could send alerts when a specific system or VM is using excessive resources, we could consult the storage team to address the problem proactively.

We have implemented VMware Operations Manager for about five years, and we have recently upgraded to VMware Aria Operations.

I would rate the stability of VMware Aria Operations a ten. It is a very stable solution.

I find it to be a scalable solution, and I would rate it a ten.

The customer service and support rates a nine. Since the migration from Dell to Broadcom, we have faced some challenges, but overall, the support is good.

Positive

We did not use any other product similar to VMware Aria Operations.

The initial setup was managed by our team, with one individual primarily responsible for the upgrade and installation.

The implementation was done by our in-house team. A specific individual, Kevin Spacey, took the lead on this project.

VMware Aria Operations helps us manage and save on costs across our various departments, providing a return on investment by allowing us to avoid unnecessary upgrades and ensure resource efficiency.

From my perspective, the pricing is fair. I would rate the licensing cost an eight out of ten, indicating it is somewhat affordable for business.

We conducted a POC with Microsoft virtualization in the past, but ultimately chose VMware.

I would recommend VMware Aria Operations to other organizations and banks. It provides real-time insights and is beneficial for troubleshooting, especially for those operating in a virtual space.

I would rate it a ten out of ten.

I use the solution since I am in an industry associated with training where I train the customers on products, like VMware Horizon and VMware vSAN. I also take care of areas like cloud management and automation, along with vRealize Operations Manager (vROps) and VMware Avi Load Balancer.

VMware Aria Operations is a good monitoring tool, as it gives customers a lot of visibility into the VMware environment. It is a good tool for reporting, optimizing, collecting history, and generating good dashboards. Overall, it's a good solution.

Capacity planning and workload optimization are good areas in the tool. Dashboard has good capability.

I don't see any weaknesses in the solution because the customers don't ask for it. I don't think I have seen any customers saying that they didn't find a particular component or they didn't miss out on any component. I think it's a good tool overall. I have seen a lot of improvement, and a lot of metrics are being reported, especially the super metrics that the customer builds. I find it quite handy. Overall, I think I have no complaints. I have not seen many complaints from the customers.

There is always room for improvement in the tool, such as adding more metrics or dashboards and making workflows easy. The tool should have an easy workflow with some guided steps to make it simpler from the customer's perspective.

In the future, I think AI will be the big story in the coming days, so I think that may be embedded as part of the tool or maybe something to open the deeper product in terms of integrations, depending on the ecosystem and how the customers work and how they report. Depending on the vast ecosystem, how the customers have the different applications moving around, and maybe a more application-centric approach model could be some improvements in the tool.

I have been using VMware for ten years. I have four to five years of experience with VMware Aria Operations. My company is a training partner for VMware.

I think users generally do not complain a lot about it, but I don't know because now VMware has been taken over by Broadcom, so I don't know how the support works. I think, generally, the users have some complaints now that support has gone bad over a period of time. Previously, the support was far more efficient.

I have not previously worked with VMware Aria Operations. When it comes to monitoring tools, I have not used any products. Long back, I delivered training for Microsoft System Center Operations Manager.

I have no idea of the tool's pricing, so I absolutely have no idea because I am just in training. I don't deal with anything related to pricing.

I don't know how to use the analytics capabilities. I know the tool does a lot of analysis. It generates a lot of reports, and then I think users primarily use it for capacity planning and performance optimization.

The customers are using it to generate dashboards and intuitively look into the VMware environment, the virtual machines, and they do application monitoring. And I want to do more on the performance optimization also. So at times, they see a lot of wastage on the resources. So these are the challenges that they're trying to address.

In terms of how the tool aids our company's customers with AI-driven decision-making, it is an area that we have not touched as of now lately, but I am not too aware of that side of the story or how the customers would be impacted or would be using that.

I recommend the tool to others.

I absolutely have no control over what companies use the tool because I have customers who generally come in for the training. They either already have the tool or are already in the implementation phase. When it comes to the recommendation side of the story, we don't deal with that angle.

I rate the tool an eight out of ten.

I use the solution in my company as it comes along with our VMware license, and it is very useful for analyzing our issues and incidents. It is quite a well-performing tool.

The most valuable features for capacity planning revolve around the fact that real-time alerts are good for us. For capacity planning, even if you see any kind of computing, I get proper updates via logs from VMware vROps and Aria Operations.

Regarding what the tool is meant for, I believe that we will get a proper response from it in our company. It is a good product.

There are some delays in response to the solution's technical support, making it an area where improvements are needed.

I have been using VMware Aria Operations for two to three years. My company has a partnership with VMware.

It is a good and stable solution.

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten.

I am just a customer of the tool. Our company has an environment with VMware Aria Operations and other platforms, and we are happy with them.

I rate the technical support a five or six out of ten.

Neutral

I rate the product's initial setup phase a seven or eight on a scale of one to ten, where one is difficult, and ten is easy.

The product's deployment phase was managed in a few hours.

The solution is deployed on an on-premises model.

The tool comes with a VMware ESXi license. I don't know whether the tool is expensive. If one is cheap and ten is expensive, I rate the product price an eight out of ten.

Our company doesn't have any automation processes in our infrastructure. My company has not integrated VMware Aria Operations with any automation tool.

I am not sure about the tool's AI part, but for analyzing and insights, it is a very good tool.

I recommend the solution to others.

I rate the tool a nine out of ten.

There is a lot of different operations software available and some customers use other vendors instead of Broadcom VMware. My use case primarily involves on-premises installations as I prefer on-premises over cloud setups.

The solution has not really shortened incident response times, though it is a predictive tool that informs when something is about to happen. It has helped in anticipating issues, thereby assisting my team significantly.

One of the most valuable features is the ability to perform 'what-if' scenarios. We have basic solutions already implemented, so with the click of a button, issues can be fixed. It also facilitates easier reporting. The predictive analytics is a great tool for informing the operations manager about imminent requirements like running out of storage.

I can't pinpoint any specific areas for improvement at the moment, though there is always room for better pricing, licensing options, and potential enhancements in the user interface or customization.

I have around ten years of experience working with Aria Operations, as part of my work in various operations spheres.

The stability of this solution is excellent.

The scalability of the solution is good. I rate it an eight or nine out of ten.

I always receive top-notch support from VMware when I call, rating it a ten out of ten.

Positive

Some customers use other vendors not due to the fact their products are necessarily better. They use them to avoid being locked into one vendor for everything. It may be that they have a history with other products like OP5.

The setup process is straightforward. Though it may require a learning curve for the environment with configurations, it is manageable for IT professionals like myself.

The customizable dashboards are notably beneficial, providing flexibility to configure them according to specific needs and requirements.

The cost is included in our vCloud Operations licensing. I am unsure of the exact pricing or if it is available separately nowadays.

I'd rate the solution ten out of ten.

I use two key features of VMware Aria Operations. The first one is job automation, which helps me to automate tasks and streamline operations. The second feature is capacity utilization analysis. It provides reports and insight into the real capacity utilization of VMs over the past six months.

Its job automation features and reporting capabilities are unique and valuable.

After the automation, the code changes are implemented as well as CPU changes in VMs, which require a reboot. Enhancing automation features without interruption would be beneficial.

I have been using this product for six months now.

The stability is almost perfect. I would rate it nine out of ten.

It offers excellent scalability capabilities. I would rate it nine out of ten.

We experienced a delay in their assistance, which was ultimately attributed to the unavailability of an engineer. Consequently, the troubleshooting process was prolonged and took approximately fourteen days to resolve. I would rate it eight out ten.

Positive

We previously used Microsoft Hyper-V, but it doesn't provide the stability nor as many valuable features as VMware Aria Operations.

The initial setup was easy. I would rate it nine out of ten.

The deployment process took about two months and few people to complete. It involved migrating all components from Microsoft Hyper-V system to VMware Aria Operations. The implementation of the solution was facilitated by CRU.

It is an affordable solution that doesn't require any additional costs. I would rate it five out of ten.

I would rate it eight out of ten.

We use the solution to monitor the capacity and performance of virtual machines.

The solution's best feature is capacity and performance monitoring. Using it, we can generate reports for each virtual machine.

They should make the report-generating feature user-friendly and customizable. Also, they should add automation features to store or delete the files in the database.

We have been using the solution for six years.

It is a stable solution, and I rate its stability as an eight.

We have two or three solution users in our organization. I rate its scalability as a six or seven.

The solution's customer support team responds quickly. Although, it depends on the severity of the issue.

I rate the solution's initial setup process as a six. It takes a week to deploy it.

The solution is costly. Its overall cost is around $900,000. Thus, we have only purchased its license for operations. We paid around $800,000 for four years.

I advise others to buy the solution only if they have a large environment and multiple clusters. It is not a beneficial investment for small businesses. I rate the solution as a seven.

I use the solution in my company for the virtualization purpose. Basically, the server virtualization is the main purpose. Other purposes are for the cloud part, which is the private cloud. My company has a local telco customer in Pakistan who works on public cloud infrastructure, and they also have VMware Cloud Director product deployed in their environment.

The most valuable feature of the solution revolves around vRealize Operations, which is a good tool. The product is highly reliable, and it is easy to deploy and manage.

There are some challenges with the tool right now after Broadcom's acquisition.

The major challenges associated with the product stem from the fact that after Broadcom's acquisition of VMware, all partners are no longer VMware partners. One has to reapply for Broadcom's partnership, which is a very time-consuming process. Broadcom seems to be confused since it does not have the exact partner strategies that a product needs to have in place. Broadcom does not provide a good pricing mechanism, and it also has some other issues in areas like distribution. Previously, VMware used to use Aptec, an Ingram Micro company. Broadcom has some issues with Aptec, so currently, it does not have a deal with Aptec, and everything is messed up. Broadcom does not have a proper distribution mechanism, so we have delays in getting codes and all that. After so many reminders, once we get the codes, things are still very time-consuming, and the prices are still not good. My colleagues who work with VMware products were opening support cases on VMware's portal, which has now become Broadcom's portal, which does not have enough information like VMware's portal. Although Broadcom has been trying to integrate all of it with its own portal while also attempting the existing VMware portal with the Broadcom portal, the migration does not seem to be successful. Broadcom has missed out on a lot of data, which means that previous service tickets that were generated under VMware won't have any records. You cannot use a learning mechanism from existing information, which makes it a time-consuming process. We have to go back to the existing information from VMware to figure out what the solution is for a problem. With the acquisition of Vmware by Broadcom, we have to do all things from scratch, and all such things are very painful, and customers, partners, and our company feel troubled. Everyone is trying to see how to get rid of the vendor. We are just trying to find an alternate product.

The pricing mechanism is not available here. There are some distribution issues, and there is not enough information on the portal. The migration process from VMware to Broadcom actually messes up a lot of data.

I believe that the scalability area of the product has scope for improvement, and I say this based on the feedback received from my team.

I have been using VMware Aria Operations for ten years or more. My company has a partnership with VMware. My company is a customer of VMware.

Stability-wise, I rate the solution a ten out of ten.

I don't think that the product has any mechanism in the area of analytics.

I rate the tool a ten out of ten.

I rate the technical support a ten out of ten.

Positive

The product's initial setup phase was easy.

The time required to deploy the product is something that varies from one customer's environment to another customer's environment or site. I can say that the product is not a single table that can cure everything.

The solution is easy to maintain.

For a small environment, only one person is required to maintain the product. If the size of the cluster is big, then a few people are required to maintain the product.

I have experienced an ROI from the use of the solution, but the prices are still not much economical.

If one is low price and ten is high price, I rate the product price a ten.

I don't think that the product has any mechanism in the area of analytics.

I rate the tool a ten out of ten.