VMware Aria Operations Reviews

Our primary use case is to automate redundant tasks. We're limited to two guys, so automation is beneficial. We'd eventually like an implementation of ServiceNow later down the road.

The most valuable features for us would be the automation of the redundant tasks. The implementation of ServiceNow is huge for us as we are essentially a cloud provider to the campus. It'll allow us to automate a lot of tasks that constituents need done.

I have found it to be intuitive and user-friendly. From what I've used it, it's been easy.

ServiceNow implementation is rough. 

Stability so far has been good.

Scalability is one of the reasons we really like this solution. It's very good and it scales great. 

I rated this solution an eight because it's intuitive and easy to use. The features that it'll bring us are tremendous. It's going to be like having extra people on hand. Automation is a powerful tool that we're looking to use that'll make everything a lot easier. 

Our primary use case is for the developers to test code. Our customer care uses it to troubleshoot customers' issues. We also have a training business unit and they use it to deploy classes for customers to train. We've been using it for four years and it has been performing well. It does the functions that we need it to. We do have some issues from time to time. We're looking for more maturity out of the product but it's getting better with every release.

It has increased the speed of VM deployment. A normal server request would come in, it could take anywhere from three to four days to deploy and now within 15 minutes they can click and have something up and running. IT support for developers is nice as well because they are able to manage the environment themselves.

The self-service feature is one of the most valuable features for us. It gives the end-users the ability to deploy their own machines and so the administrators are hands off at that point.

We have found it to be intuitive and user-friendly. It requires minimal training to get them up and running to start deploying and accessing machines. 

I would like to see them update the format of the catalog in a different way. There's no option in a lot of the contents for the virtual machine blueprints to change the view.

Stability does go down from time to time. We have had some issues with the appliances sometimes and we have to do reboots in the middle of the day which affects the ability for them to deploy. Now, there's no downtime for existing stuff that already deployed, but it does keep them from deploying at that time.

Scalability is nice. We have it deployed in a highly available environment and scalability is nice because we just add another ESX host and we are able to increase the capacity there.

Their technical support is helpful. Sometimes they can take a little while to get back to us. 

We were using a lab manager before that and that was decommissioned so this was the next solution for what we needed. We needed to have a self-service environment for our developers, customer care, the ability to deploy machines, destroy machines, complete the entire VM life cycle and it does.

The initial setup was very complex. We've been using it for a while now and realized that it's pretty logical. Upgrades are pretty straightforward. We had a lot of problems originally deploying it, between some certificate issues, but we had an engagement with VMware so they were able to help us get a poof of concept environment set up as well which was helpful.

The deployment can be complex so I would advise someone looking into this solution to engage professional services to set up a proof of concept environment and to evaluate it. 

I rated this solution an eight because we've had issues with the stability and the appliances. Other than that, it's a solid product. It does exactly what we need it to do and we're happy with it. 

We primarily use this solution to look at our workloads and determine where there's an additional need for space or capacity needed as well as how to optimize it. We've been using it for a few months. 

It has improved the way my company functions in the way that it quickly identifies problems and addresses them. We're still relatively new to it so we haven't used it to the right size. It addresses problems that we see and then we're going to eventually get to the point where reducing capacity where needed will help.

Troubleshooting is one of the most valuable features for us. It identifies problems that other monitoring solutions give us, offers insight into the problem and then digs into it and finds out what the actual problems are and addresses them.

We have found this solution to be intuitive and user-friendly. The dashboards on the home page are easy to navigate. Once we log in, it's easy to find what we're looking for and to see immediate problems.

Stability is good, we haven't had any issues with it. 

The solution is intuitive so I haven't had the need to use their technical support.

I rated this solution a nine because I haven't had any issues with it and it has been intuitive and easy to use. I don't know it well enough to give it a ten.

If you're considering this solution, I would advise you to consider it and to look at your environment to see how it can assist with troubleshooting. 

Our primary use case is to have everything on one dashboard in which we can look after our operations and get alerts.

It is easy to see when something has gone wrong. We just have to go in and fix it. The reduced time it takes to spot and fix an issue has improved my organization. It also saves the amount of resources that we use to fix an incident

We have found the integration with VMware to be one of the most valuable features. It's also easy to use. The interface is really clear and when there is an issue the color turns red.

I'm quite happy with the path that it's going on, so at the moment, I can't really recommend anything that this solution can improve on.  I'm pleased with where it's going and the new features that are coming.

I'm really happy with the stability. I haven't seen any issues with it at all. 

We're really happy with the scalability. We've deployed it and it's looking after several VMware instances and it hasn't had any issues. It gives us all of the information that we need. 

We haven't had to use their technical support. 

One of our managers presented vRealize and we really liked it. It has better features than other alternatives. 

The initial setup was straightforward. We used an integrator and they did everything for us,  there were no issues. It was just a case of going in, looking around, learning it, and just getting a little bit of initial help for a few days. It's been fine since.

We also use SolarWinds, AppDynamics, Nimsoft, plus vRealize as well. We're trying to make the company all go for one thing, but it's been a bit of a struggle. We'll be pushing it.

I would rate this solution an eight. It's a good solution and I like it. I haven't explored it enough to be able to say that it's a perfect ten. 

I would advise someone looking into this or a similar solution to consider vROps. Have a look, try it out, and try some demos. I think it's a really good product. 

Our primary use case is to see what's going on with the complete infrastructure and to be able to see if there are any issues. Although it's not in real-time, we still use it effectively. We can see what the state of our environment is.

It has improved our organization by saving us time that it takes to look things up. We have everything on one dashboard.

It has helped reduce the time it takes to troubleshoot. We're using the vRealize Operation Manager, and when there's an alarm we can have a look, drill down, and see exactly what the issue is. They will usually have a suggestion from a knowledge-based article that will suggest how we should handle the issue. It saves quite a lot of time. Rather than having to go and have a look on Google or somewhere, we can find a solution in the Operations Manager. 

I like that we can see what amount of the CPU has been used and what's been handed out. We can see how we can bring the virtual machines in line with what actually has been used which has saved us cost.

It is user-friendly although there's always room for improvement. In the beginning, it was about figuring out where you can find what, but once you know it, it becomes easier to navigate. 

Stability is good. I haven't had to restart it at any point. 

It's scalable. We can add a new host and they immediately become available. 

Their technical support is excellent. 

We chose this solution because we are using VMware, and the rest of the suite, so it was just a logical decision to go with Operations Manager.

The initial setup was a bit complex but not really complex. If you take the time to look through the documentation you can figure it out. 

We deployed in-house. We just had to look at the documentation. We tried it in our test environment, found that it was doing what we expected it to do and we deployed it in production.

Our ROI is that I can spend less time looking at issues, it's all there in the dashboard. I can see them immediately, I don't need to go into vCenter and go through all the different data stores. I can just have a look at the dashboard, see if there are issues, see where the issues are, and save time.

I would rate this solution a ten. I was looking for a solution that would help me do my work and this does exactly that. 

I would tell someone looking into this solution to go for it. 

Our primary use case of this solution is for the capacity planning and also for the monitoring.  It has helped us get a clear view of the infrastructure. We spoke to people from VMware and realized this was the right solution for us. 

It has helped our organization because now we have been able to reclaim about 40 percent of our infrastructure resources.

It has also helped us reduce the time it takes to troubleshoot issues. It helps us pinpoint the locations of the program which allows us to reduce the time it takes to figure out a solution. 

The dashboard is a valuable feature for us as well as the personalized reports. Our management doesn't really care about the incident, rather they care about the reporting so it's a good tool for us.

At first, it was not so user-friendly because there was so much information that we were lost. Now, we can use it very powerfully. After we played with it for a few months it became easier to use.

Stability is very good. 

It's very scalable. It has many capabilities. We only use around 30 or 40 percent of the tools, we still have to evolve with it. 

Their technical support is good. We haven't had too much use for them. 

We are public services, so we talk to all the companies that want to work with us. Sometimes we can have more than ten companies that we work with so we just talk to them and we consider different factors like budget and from there come up with the right solution. 

The initial setup is not complex because we had a team help us and they helped with the beginning of the installation. Around one hour after we could already start seeing what we could do with it.

We implemented in-house. 

I would rate this solution an eight because we don't know how to maximize all of the features. Once we do, maybe it'll go up to a nine.

I would advise someone looking into this or a similar solution to first analyze your infrastructure. Take a look at what you need and then directly focus on your objective. This way you can maximize the solution.

The primary use case of this solution is to monitor the user experience of our VI in finance and troubleshooting.

It helps us make occasional reports and with that information, we can react proactively. It has also helped us reduce the time it takes to troubleshoot issues. 

We like that we get reporting on our sizing reports. 

I would like to see them develop real-time capacity meters.

We did not find this solution to be intuitive or user-friendly. It's complex and overwhelming. It takes time to learn how to work it, which metric is in real time, and what information it's giving per day.

We found the stability to be good.

Scalability is good. 

We've had to use technical support and we've found it to be fine. We have a team in our company so we can ask all of our questions to our technical account manager. 

We knew it was time to switch to a different solution because the engineers were complaining. We knew we could not see everything on the platform. 

The initial setup was straightforward. In our company, we have a service provider and iOS platform, and they built the application.

We integrated in-house. 

We get fewer complaints. 

I would tell somebody looking into vROps or a similar solution to get someone with in-depth knowledge to help you with finding your use case. It's very important to set your expectations, know what your KPIs are. This will help you better navigate the solution.

I rated this solution a seven because it's complex and not intuitive. It has a long learning process. It can be frustrating trying to get the correct information from it. 

Our primary use case is to manage our huge VMware infrastructure based on the public and private cloud and dedicated infrastructure. We use it to see if the VM is a good or bad size and to see if we can reduce the cost. We also use it to adjust the memory, and CPU, and to increase the network storage.

The most valuable feature is the ability it has to adjust the efficiency inside the infrastructure.

We do and we don't find this solution to be user-friendly. It's intuitive because in a manner of a few minutes you can see the value. It's complex to manage because there are a lot of options and metrics. It's complex when you want to do something very specific.

I would like to see them implement multi-tenancy on the product itself and the option to manage it in one team. At the moment some of the objects are only available to one user and I'd like for it to be available to the whole team. 

It's quite stable. We've had one or two issues due to storage space used by the solution because there is no specific agent for monitoring the solution from the outbox.

Scalability is quite nice.

We've never had to request support for this solution. 

We didn't use a solution previously to this one. I think it's the best solution on the market in terms of capacity monitoring. I didn't find a similar solution with the same amount of capacities. This solution was the only one that was on the shortlist because the tool is not concurrent to monitoring tools.

The setup was straightforward and easy.

We deployed ourselves and we also provide service to our customers with this tool.

I would rate this solution a nine because I think that the tool is very powerful and we are very happy with the product. I couldn't imagine finding a similar product that would have the same abilities as this one. 

If you're looking into this or a similar solution I would advise you to do VMware's training on it because it's the best training I have had with VMware. I always refer back to the information I got from the training.