VMware Aria Operations Reviews and Pricing

Systems Analyst at a educational organization with 501-1,000 employees

Mar 6, 2013

First Impressions with v.5

I have been a VCops user since the beginning (well, since VMware purchased Integrien) beta and have been completely sold on the product ever since. Although the production environment i look after is relatively small in the eyes of VMware (150 VMs or so) that doesn't mean that the day to day operations and performance of those VMs isn't just as important as the larger environments. To be completely honest, VCops filled a huge gap between the standard vCenter alarms and performance graphs and our traditional monitoring software.

Alerting
This was certainly an item that came out of the version 1 beta. The metrics that VCops collects is crazy and the analytics behind determining health and workload scores is insane. But the issue with v1 was that i never knew if my VM or host was experiencing a low health score unless I actually logged into the application. This was addressed in v5 with the system now sending out email alerts. Now beware when just simply enabling all alerts, you may end up with an astronomical amount of emails. This is certainly a feature that you will need to tune in order to only receive those alerts you want to act upon. We all know what happens when you start to receive too many alerts…filters get created and alerts end up being ignored. So be sure to fine tune your alerts to meet the needs of your business.

CapacityIQ
A few years ago i pulled down a trial copy of CapacityIQ and gave it a whirl. Mainly i wanted to check out some of its over and under provisioned VM reports. I thought the reports were great but at the time couldn't justify the cost of the application for what it was providing. Well now I'm happy to see that it has been simply ported into VCops. Honestly its a great fit for this product as now you can gain visibility into not only health and workload, but capacity, utilization, efficiency and risk.

New Dashboards
Here is where VCops really shines. I have never seen so much information collected and analyzed be presented in such a simple interface. I've solved issues with our environment using VCops in basically, minutes. I mean, a host is red, click it. It drills down and shows you the VMs. You can see if its just one VM causing the issue or if all VMs are experiencing issues. You can see sibling hosts and VMs. VMs on the same datastore to determine if it might be a storage problem. This is all done within less than a minute from logging in.

Honestly these are only a few of the new features that are included in VCops 5. There is a slew of other features including Chargeback, Configuration Manager, Application Dependencies to name some. For a full list check out the official VCops VMware page here as well as a launch anouncement on the Management Blog here. As well the product is now branded as vCenter Operations Suite now including not just VCops but vCenter Infrastructure Manager as well. I haven't had a whole lot of time to explore everything it has to offer yet but will definitely do an update when I have. For now, go and pull down the trial for yourself

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

HaridevNagula

Technical Lead Specialist at Hitachi Systems, Ltd.

Aug 27, 2023

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Has efficient business intelligence features and good stability

Pros and Cons

"It provides us with predictive analysis of the capacity, helping us plan the scalability of resources."

"The product's support services need improvement."

What is our primary use case?

We use VMware Aria Operations for complete visibility of the configurations. It provides us with predictive analysis of the capacity, helping us plan the scalability of resources.

What is most valuable?

The product has business intelligence features. We can view daily reports of the cloud products.

What needs improvement?

The product's support services need improvement.

For how long have I used the solution?

We have been using VMware Aria Operations for more than four years.

What do I think about the stability of the solution?

I rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

I rate VMware Aria Operations a nine and a half out of ten.

How are customer service and support?

The technical support services could be better. We need to know the business requirements to get the reports. It is a time-consuming process. Sometimes, we have to search for every detail to make a holistic report.

How was the initial setup?

The initial setup is easy. It can be deployed in any environment. It's a very dynamic product.

What other advice do I have?

It is a very good product. We can download and integrate features from the portal using templates instead of creating them. I rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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OscarSalazar

IT Manager at a tech services company with 51-200 employees

Jan 13, 2022

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Predictive actions, monitoring, and reporting features are all useful

Pros and Cons

"I've found vROps' predictive actions, monitoring, reporting, and provisioning features to be useful."

"I want vROps to have wider compatibility with older hardware. In this country, many companies have older hardware, so sometimes we can't support all the newest features."

What is most valuable?

I've found vROps' predictive actions, monitoring, reporting, and provisioning features to be useful.

What needs improvement?

I want vROps to have wider compatibility with older hardware. In this country, many companies have older hardware, so sometimes we can't support all the newest features. Often the old hardware manages and hosts mission-critical applications, but we have trouble migrating to newer hardware that supports the latest features.

For how long have I used the solution?

I've been using VMware vROps for eight years.

What do I think about the stability of the solution?

VMware vROps is highly stable.

What do I think about the scalability of the solution?

If you have the proper licensing, vROps is highly scalable.

How are customer service and support?

I live in Venezuela, and this country is blocked by sanctions, but when we had VMware support, it was excellent.

How was the initial setup?

If you have the proper knowledge, it's easy to set up vROps.

What other advice do I have?

I rate VMware vROps eight out of 10. It's a good solution. I love it.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

FurqanShah

System Engineer at Kinetic IT

Oct 15, 2024

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Enhances monthly resource utilization with powerful reporting and good scalability

Pros and Cons

"The most effective feature is the reporting tool, especially for PMS reporting at the end of the month, focusing on underutilized or overutilized resources."

"It could be more proactive."

What is our primary use case?

My primary use case is for monitoring mostly.

What is most valuable?

The most effective feature is the reporting tool, especially for PMS reporting at the end of the month, focusing on underutilized or overutilized resources.

What needs improvement?

It could be more proactive. Even though it's not originally designed as a monitoring tool, it could be adapted to provide monitoring functionalities.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

I don't have major issues with stability. Occasionally it fills up the logs. Otherwise, it's fine.

What do I think about the scalability of the solution?

The solution is quite scalable.

How are customer service and support?

My experience with VMware Aria Operations support is always good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used to use Avamar, but it's been quite a time. I'm not using packaged systems at the moment.

How was the initial setup?

The setup is quite easy. I would rate it a seven out of ten.

What other advice do I have?

If a company has a business case and use for it, they should definitely go for it.

I'd rate the solution ten out often.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Last updated: Oct 15, 2024

reviewer1423749

System Administrator at a tech services company with 11-50 employees

Jan 15, 2022

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Makes it easy to track and locate issues with VMs

Pros and Cons

"The most valuable features are the alerts and dashboard, and that the product is simple to use, configure, and upgrade."

"There are some problems with integration, particularly with Slack, though these have been improved in the latest release."

What is our primary use case?

My main uses are monitoring performance reports and connecting to the VMware login site.

How has it helped my organization?

vROps has helped us monitor our VMs and track where problems are in the network.

What is most valuable?

The most valuable features are the alerts and dashboard, and that the product is simple to use, configure, and upgrade.

What needs improvement?

There are some problems with integration, particularly with Slack, though these have been improved in the latest release.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

vROps is scalable - you can change the resources for it as much as you want.

How are customer service and support?

In general, the technical team are good - however, my latest experiences have not been as good because some of the team members lack experience and can't help with your problem.

How was the initial setup?

The initial setup is easy and takes about four hours.

What about the implementation team?

We implemented using an in-house team.

What's my experience with pricing, setup cost, and licensing?

We use a one-time license for vROps and have not had any additional costs.

What other advice do I have?

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.