Our primary use case of this solution is mostly monitoring and the capacity for tracking. The organization I work for has lots of different data centers. Our team is responsible for monitoring how much capacity is left.
Systems Engineer at Datafox
Allows for a bit more consumption transparency which helps us plan ahead, but could be more user-friendly
Pros and Cons
- "It allows for a bit more transparency regarding consumption and it also helps us plan ahead."
- "It is quite expensive and if you just implement it just because you can then you won't get any benefit from it. You have to think through and plan ahead. You have to understand what the issues are that you want to solve with this solution. Otherwise, this solution is a waste of money."
What is our primary use case?
How has it helped my organization?
It has improved our organization because it allows for a bit more transparency regarding consumption and it also helps us plan ahead.
What is most valuable?
The integrated metrics are the most valuable feature.
What needs improvement?
We don't find this solution to be user-friendly. If you want to use integrated features then it is quite easy, but if you want to use it for a specific metrics model or monitor then it starts becoming more complicated. If you want to create different networks then it's quite complex.
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VMware Aria Operations
May 2025

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What do I think about the stability of the solution?
The stability is working.
How was the initial setup?
The initial setup was quite straightforward. It was quite simple. To get benefits you have to dig deeper.
What about the implementation team?
We deployed this solution in-house.
What other advice do I have?
I rated this solution an eight because it's a good product but it's a bit complicated. I'm rating it based on my expectations of this kind of product. Once you install it you can expect it to help predict issues. In order to understand all of these metrics, you have to delve and dig into them yourself. If you don't know where you're looking for a problem and need it to be more specific then you have to customize it on your own.
I would advise somebody looking into this product that you have to know exactly what you're looking to get; what kind of metrics and what they involve. It is quite expensive and if you just implement it just because you can then you won't get any benefit from it. You have to think through and plan ahead. You have to understand what the issues are that you want to solve with this solution. Otherwise, this solution is a waste of money.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.

Virtualization Systems Engineer at a international affairs institute with 10,001+ employees
It has helped us with analyzing storage issues
Pros and Cons
- "The built-in dashboards for troubleshooting are nice."
- "The prebuilt dashboards are easy to use, but if you want to create your own, it is not so easy. It is the same for reports."
What is our primary use case?
We use it for analytics, graphs, etc. We use it for some reports, but not too many.
How has it helped my organization?
It has helped us with analyzing storage issues, such as looking at the break down per VM, IOPS, storage wait times, CPU Ready, etc.
It's helped us troubleshoot some issues.
What is most valuable?
The built-in dashboards for troubleshooting are nice.
What do I think about the stability of the solution?
We have had no concerns with stability.
Which solution did I use previously and why did I switch?
It is part of the vRealize Suite, so we tried it out.
How was the initial setup?
The initial setup is straightforward. It is an OVA deployment, connect to the virtual center, and add some plugins. Then, you're done.
What was our ROI?
We don't take advantage of the cost savings features that it has.
Which other solutions did I evaluate?
We have another competing product that we use to do the same thing. We use it as well. So, we have two things doing the same thing. Some things we like about it, and some things we don't.
We're also using SCOM with Veeam together. I don't think we will move away from Veeam and it will not replace SCOM.
What other advice do I have?
Install it and give it a shot. Know that it's not so easy to configure or learn. You need to invest some time to get to know the product, but it can be very helpful.
In some places, it is easy to use, and in other places, not so much. The prebuilt dashboards are easy to use, but if you want to create your own, it is not so easy. It is the same for reports.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VMware Aria Operations
May 2025

Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Principal Technologist at QA Ltd
With our customized dashboards, we can target issues and attribute them to the correct team
Pros and Cons
- "Instead of having a lot of people spend time doing manual tasks, it allows us to have dashboards and instantly show us any issues that we have, rather than trolling through log files."
- "We would like better integration with the cloud because we use a multi-vendor cloud. We use AWS, which is fine, but we also use Azure and Google. We would like better plugins to those other two providers."
What is our primary use case?
We use it for managing all of our hardware, the ESXi operating system, and associated VM technologies. It performs fine.
How has it helped my organization?
It allows us to alternate between data centers in a more efficient format. Instead of having a lot of people spend time doing manual tasks, it allows us to have dashboards and instantly show us any issues that we have, rather than trolling through log files.
What is most valuable?
The ability to have less IT stuff, spending more time looking at log files. vRealize Operations allows us to monitor everything dynamically.
The solution is intuitive and user-friendly, because I train it. I know the product quite well because I teach people how to use it.
What needs improvement?
We would like better integration with the cloud because we use a multi-vendor cloud. We use AWS, which is fine, but we also use Azure and Google. We would like better plugins to those other two providers.
What do I think about the stability of the solution?
We haven't had any issues at all with stability. It took a few months to get it working correctly because a lot of information comes in with it. However, we've managed to fine tune it, and now it works perfectly.
What do I think about the scalability of the solution?
We only have a ten-node cluster, because we do a lot of work with the cloud. So, we have ten servers on-premise. So, scalability is fine for us.
How was the initial setup?
The initial setup is extremely straightforward, as I train the product.
People coming on training courses for the vRealize Suite find the setup extremely straightforward after being on the training course.
What was our ROI?
It has reduced time to troubleshoot issues. With our customized dashboards, we can target issues and attribute them to the correct team. We have customized dashboards for networking storage and compute. Then, based off the reports that we get back, we can quickly pass them off to the relevant team rather than have to go around in circles and have everybody say, "Not us."
Which other solutions did I evaluate?
We use SCOM as well. What we like about the vRealize Suite of products is the customability of the product. We can do things ourselves rather than having to rely solely on Management Packs.
What other advice do I have?
It won't work out-of-the-box the way you want it to. As with any product, it will require customization with your organization's environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a financial services firm with 501-1,000 employees
It helps us reduce resources by indicating that we don't need that much CPU or memory in use
Pros and Cons
- "It is intuitive and user-friendly. It is easy to follow and the reporting engine is easy to use."
- "It helped troubleshooting issues with storms of software data that cost a lot of IO."
- "At the beginning, the stability was not that good. The latest versions are much better."
What is our primary use case?
- Capacity management
- Performance management
- Troubleshooting
How has it helped my organization?
It helps us reduce resources by indicating that we don't need that much CPU or memory in use. This gets the density of our VMs much higher on our systems.
It helped troubleshooting issues with storms of software data that cost a lot of IO. We could look back regarding why it happen and easily pinpoint it by going through all the reports and data. We would then follow up with the responsible owners of those VMs.
In training data, it predicted that we could reconfigure systems or buy more capacity, when needed.
What is most valuable?
The most valuable features are capacity management, proactive reports, etc.
It is intuitive and user-friendly. It is easy to follow and the reporting engine is easy to use.
What needs improvement?
I would like some training or sessions around self-healing and automation. So, if a problem occurs, we can automatically take action on a problem which is occurring.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
At the beginning, the stability was not that good. The latest versions are much better.
What do I think about the scalability of the solution?
The scalability is okay. We have had no problems with it.
How is customer service and technical support?
The technical support was pretty good when we called once. They can solve issues in no time.
How was the initial setup?
I don't think there were many problems setting it up.
What about the implementation team?
We implemented it ourselves.
What other advice do I have?
If you're using VMware, use the native products that they have because they are great.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Architect at a financial services firm with 5,001-10,000 employees
It speeds up troubleshooting. We can see what is happening on our platform.
Pros and Cons
- "All our capacity management and capacity planning processes are based on vROps. Without this tool, we are unable to predict what we need, at what time we need to purchase new hardware, whether we should upgrade, etc."
- "We would like easier customer reporting, because to do customer reports, we have to do a lot of programming."
What is our primary use case?
We use it for various operations to monitor and have some visibility over the platform.
How has it helped my organization?
All our capacity management and capacity planning processes are based on vROps. Without this tool, we are unable to predict what we need, at what time we need to purchase new hardware, whether we should upgrade, etc.
What is most valuable?
The reports about usability, the free and available space, and capacity on the platform. These reports are the best that we have.
What needs improvement?
It can be more intuitive and user-friendly. We would like some artificial intelligence behind it to predict, instead of what we do now which is configuring vROps is to show what you have.
We would like easier customer reporting, because to do customer reports, we have to do a lot of programming.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The stability is superb.
What do I think about the scalability of the solution?
We chose VMware because of its scalability. If you need to grow and scale, there is no solution on the market like vROps.
How are customer service and technical support?
We have used techncial support several times, but not for errors. We haven't needed support for vROps though, which is a pretty easy and straightforward product. We have been a VMware customer for over ten years, so we have contacted them for other products.
Which solution did I use previously and why did I switch?
For many years, we used an outsourced monitoring solution, which was an HPE platform. However, it was basically useless. So, after five years of fighting, they finally gave us the green light to go for something which was built for a virtualization environment.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
We were one of the first in our country to implemented these technologies. From time to time, in special cases, we use our expertise. Currently, we are handling 90 percent internally.
Which other solutions did I evaluate?
We evaluated several other vendors. However, at the price VMware offered us, there was no reason to chose anyone else.
What other advice do I have?
It speeds up troubleshooting. Overall, we can see what is happening on our platform. On the other hand, the VMware platform is so stable that there is nothing to maintain.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at Vleet GmbH
It's user friendly. You can easily add more nodes to on-premise.
Pros and Cons
- "It is easy to use from its deployment architecture to use cases. It is straightforward for customers to use. It's a good product and better than the earlier versions."
- "We would like the return of the additional partner marketplaces, like DataCore. My customers miss the integration to DataCore."
What is our primary use case?
We use it to optimize and scale directory infrastructures from our customers.
How has it helped my organization?
Our customers have found the solution to be intuitive and user-friendly in the newest version. It is better than versions 5.0 and 6.0.
What is most valuable?
- VMware Infrastructure Planner
- VMware Capacity Planner, which provides a capacity planning overview.
What needs improvement?
We would like the return of the additional partner marketplaces, like DataCore. My customers miss the integration to DataCore.
What do I think about the stability of the solution?
The stability could be better. We run into issues when the database is temporarily full.
What do I think about the scalability of the solution?
With the newest version, it's user friendly. You can add easily more nodes to on-premise. It's better than 6.0.
How is customer service and technical support?
Technical support could be better. This has been a problem with many VMware products in the last few years, the support has not been good.
How was the initial setup?
The initial setup is straightforward.
What was our ROI?
The predictive analysis of the infrastructure helps our customers to reduce downtime and improve capacity planning. Issues are fixed faster with vROps.
Which other solutions did I evaluate?
Other competitive tools are not as good. The whole stack with VMware is a complete solution to use.
What other advice do I have?
It is easy to use from its deployment architecture to use cases. It is straightforward for customers to use. It's a good product and better than the earlier versions.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Product Manager at a tech services company with 51-200 employees
Helps an organization quickly create test and dev environments for developers to come up with new software and patch tests
Pros and Cons
- "It helps an organization quickly create test and dev environments for developers to come up with new software and patch tests."
What is our primary use case?
The primary use case is operations management for our customers, who are looking for more insight into their environments.
How has it helped my organization?
Our customer was able to tell their environment was overprovisioning VMs. So, they decommissioned some VMs, which had been created, and also wrote a policy around the creation of VMs. Now, people don't just randomly create VMs and use up all the company's resources.
It helps an organization quickly create test and dev environments for developers to come up with new software and patch tests.
What is most valuable?
- Its predication ability.
- Its GUI is easy to use, which makes it user-friendly.
What do I think about the stability of the solution?
Stability is good right from the start. Everything works smoothly. Integration with other systems is good.
What do I think about the scalability of the solution?
Scalability is very good. For example, there was one VM that we thought would not need a lot of resources, then we had to expand its resources on the fly.
How is customer service and technical support?
Tech support is amazing. They will walk you through the implementation.
How was the initial setup?
The initial setup is straightforward and intuitive. If you have all the data, networks, IPs, etc., then everything is easy.
The customer also has a chance to migrate some of their physical infrastructure onto the virtual environment.
What was our ROI?
The real ROI is the amount of savings seen on the infrastructure.
What's my experience with pricing, setup cost, and licensing?
Get the right licensing and increase your licensing as you upgrade and grow. If you get the wrong licensing, it will be expensive, especially if you plan improperly.
Which other solutions did I evaluate?
I've tried other solutions in the industry, and vROps is a good product in comparison.
What other advice do I have?
I would definitely recommend the solution.
It is next, next, and next to use. You don't need to have much high tech knowledge. It is very intuitive.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Infrastructure Manager at a non-tech company with 1,001-5,000 employees
It is easy to drill down directly to the root cause of a problem
Pros and Cons
- "It is easy to drill down directly to the root cause of a problem. It goes from network to storage and having access to all the metrics. When you run 100 percent virtual, then everything is in one tool."
- "I would like more application dashboards to be available."
What is our primary use case?
Our use case is the monitoring of our storage system.
We had Oracle running on VMware and wanted to have some metrics about the performance. Also, we wanted some metrics and benchmark tools for our applications, which are highly critical and latency sensitive, to integrate into dashboards so we can pinpoint issues and how they are related.
How has it helped my organization?
When we were having trouble with our Oracle Database, we could pinpoint the root cause that it was disk-related, i.e., disk misconfiguration. Therefore, in vROps, we could see the problem was related to disks.
What is most valuable?
It is easy to drill down directly to the root cause of a problem. It goes from network to storage and having access to all the metrics. When you run 100 percent virtual, then everything is in one tool.
What needs improvement?
I would like more application dashboards to be available.
What do I think about the stability of the solution?
It's very stable. We have never had issues with it.
What do I think about the scalability of the solution?
It's very scalable. We have never had issues with it.
How are customer service and technical support?
I have never needed to use their technical support.
Which solution did I use previously and why did I switch?
We were not using another solution previously. We did not consider anything else before, because nothing else could read our entire VMware stack.
How was the initial setup?
It was straightforward; next, next, and we were finished.
What was our ROI?
It was cost effective, because it fixed our problems.
Which other solutions did I evaluate?
We did consider some other vendors, but due to the pricing and features of those products, we skipped them quite quickly.
What other advice do I have?
It creates simple dashboards. Let it run for a couple of weeks, then it collect all the data you need and you can start to play with it. It is easy to use.
Its first versions were a bit less user-friendly. However, in its latest versions, everything is done with the wizard. We just follow the wizard, and not much knowledge is needed to start directly with the product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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