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PeerSpot user
Global Command Center Analyst at AstraZeneca
Real User
If any server has high CPU utilization, we can get its usage patterns along with the time frame, although they should show the processes that are consuming the CPU/memory usage.

What is most valuable?

The detailed metrics of the virtual servers/machines and the graphing capabilities. It's amazing to use this product.

How has it helped my organization?

If any server has high CPU utilization, we can get its usage patterns along with the time frame, which helps our team to analyze the system and to take action more appropriately.

What needs improvement?

They should show the processes that are consuming the CPU/memory usage rather than taking the RDP of the server.

For how long have I used the solution?

I've used it for one and a half years.

Buyer's Guide
VMware Aria Operations
May 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

No issues encountered.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

Apart from vROps, we do use SCOM but the main reason for switching to vROps is because of it shows real-time server statistics and it updates after every 5 minutes in vROps automatically.

How was the initial setup?

It's straightforward and I find easy to use it.

What about the implementation team?

It was done in-house.

What's my experience with pricing, setup cost, and licensing?

  • SCOM
  • HPOM

What other advice do I have?

I would say that it will be easier for any team to investigate patterns of CPU/memory use of any VM and the drive utilization.

In addition, you can add many options like memory ballooning, ESX memory utilization, etc. in your own way.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user321165 - PeerSpot reviewer
Network Engineer 4 at a healthcare company with 501-1,000 employees
Vendor
It allows us to determine trends to assess and resolve system issues and provides us with trouble-free monitoring capabilities.

Valuable Features

I like the reporting capabilities.

Improvements to My Organization

Being able to figure out trends, i.e. somebody reports issues and uses vROps to figure what’s going on.

Room for Improvement

There's none that I can think of, but I don't think I've used it enough to offer an opinion.

Stability Issues

From a monitoring perspective, it's stable, and seems to always run.

Scalability Issues

I expect it to scale, being a VMware product. They seem to be good at that. I haven’t run into products that have limited scalability.

Customer Service and Technical Support

I've not had to use it.

Initial Setup

I wasn't involved in the setup.

Other Advice

It's solid and gives us the info we need, and are looking for. Learn about it before you implement it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware Aria Operations
May 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Eric Sturm - PeerSpot reviewer
Technical Architect at a tech vendor with 1,001-5,000 employees
Real User
Top 20
It will save you time and money in various areas of your IT ops but the reporting side could be more flexible.

What is most valuable?

I would say the operational management piece for policy management and remediation as well as the predictive analytics and smart alerts. This can come in real handy in an environment that is constantly changing whether you are taking resources out or putting them in. Also the trending analytics you get from the performance monitoring as well as the capacity management features for planning and better optimization for the overall IT Infrastructure.

How has it helped my organization?

I would say for the short term and initial benefit of installing the software is capacity management which is something that immediately returns valuable data. Your ability once installed to see your entire virtual computer environment and what resources are over or under allocated such as vCPU, memory and storage. This can provide large savings in hardware purchases as well as allow you to recapture those resources and re-purpose them. The more long term benefits are felt in the policy management and the automated/guided remediation that can be setup to help analyze and resolve operational bottlenecks.

What needs improvement?

I would say the reporting side could be more flexible as well as including more information, maybe adding additional graphics and charts to better summarize the data it captures for operational review.

For how long have I used the solution?

I've used it for over four years. We have integrated Operations Manager into the various layers of our IT infrastructure both virtual and physical. This assisted us in proactively monitoring as well as performing the analyzation and automated remediation of operational resources with in our dedicated and shared service environments. It also gave us the ability to provide high level operational reports to the companies senior management.

What was my experience with deployment of the solution?

No pretty straight forward deployment via OVA wizard roll-out to get the x2 appliances up and running on the network. From there, it's just a matter of configuring the remainder of the software to talk to your IT infrastructure via the ops manager web console interface. This includes adding your Virtual and Physical hardware that you want to include for monitoring and analytics.

What do I think about the stability of the solution?

Not at all. The product itself is very stable and since its appliances are virtual DRS and vmotion can be configured to create an HA hosted environment. Outages in this configuration are very few and far between.

What do I think about the scalability of the solution?

This product is designed to scale and assists you in planning with your infrastructure, including computing demand and growth. It's designed to guide you through the various areas of infrastructure operations and makes adding new virtual and/or physical hardware to the Ops Manager core console very easy and scheduled. Adding a vCenter or a piece of physical hardware is as simple as entering in an IP address and username/password. Since all environments are sized different you should establish a Ratio for vCOPS to manage, for example, so many virtual or physical components.

How are customer service and technical support?

Customer Service:

VMware’s customer services is one of the best in the market and they also provide TAM services full or part time that can help any company implement their cloud software suites successfully.

Technical Support:

VMware's engineers are very knowledgeable about their products and can handle infrastructures with the complexity of an enterprise level service provider right down to the small to mid-range dedicated IT foot prints.

Which solution did I use previously and why did I switch?

We used quite a few different solutions to get the same feature sets that this one product offers. We switched in order to consolidate into one solution that could support all of the features we needed as well as reduce our overall capitol spend on multiple software brands and service contracts.

How was the initial setup?

Very straightforward even in a multi-networked environment which is what you tend to find from service providers. The install itself is wizard driven and asks you for the information needed to configure the software step by step.

What about the implementation team?

We did the install via an in-house team which included myself and a network engineer. That’s all it took to get the project planned out and implemented successfully.

What was our ROI?

The ROI for us is a reduced overall software and support costs by consolidating our monitoring and analytic tool set from many products to one. This reduced the operation software capital expense required to provide monitoring and analytic services for a managed solution.

What's my experience with pricing, setup cost, and licensing?

Licensing for vCOPs comes in two models, Per Processor with unlimited VM’s and/or Per Virtual Machine or Physical Server in 25 VM packs (one pack = 25 VM’s). A cost analysis should be done to determine which model your company operations best fits.

Which other solutions did I evaluate?

Yes but it was software previously installed and vCOPs was used as a replacement.

What other advice do I have?

I would say that the above score is based on the level of licensing which you use within your Infrastructure. I use the Advanced edition which is designed more for use in a enterprise level environments. This will look at both the virtual and physical sides of Infrastructure Operations which includes Predictive Analytics, Policy Management, Automated and guided remediation as well as customizable dashboards and reports. On the performance monitoring and analytics advanced can examine your vSphere performance and Health beyond what the standard vCenter monitoring tools has to offer, it can provide SAN storage analytics, application discovery and dependency mapping, OS Monitoring (Windows, Linux, Solaris, etc for both Physical and Virtual servers). Advanced also includes additional features for configuration and compliance management for vSphere Harding. Last but not least there is some additional Extensibility with 3rd party management packs for server, storage and network monitoring tools. Some example of packs are Brocade SAN Analytics, EMC Storage Analytics, NetApp Storage, Oracle OEM, SAP Hana, HP OneView, Microsoft Hyper-V.

If your virtualized infrastructure is primarily VMware and you are having issues with monitoring, analyzing and planning from an operational perspective this is the software to use. It will save you time and money in various areas of your IT infrastructures operations

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user198309 - PeerSpot reviewer
Project Lead Engineer at IGATE
Real User
Capacity planner is a valuable feature but it could be improved.

What is most valuable?

  • Capacity planner
  • Analysis reports
  • Health check
  • Dashboard (Default and customized one’s)

Best tool for capacity planning and analyzing the existing infrastructure in VMware.

How has it helped my organization?

By scheduling the reports on a weekly basis on under-utilized machines and over-utilized machines and analyzing them to provide the best resource. We can then balance them to improve the benefits of the resources and plan for the integration of more VM’s into the existing infrastructure.

What needs improvement?

  • Resource management
  • Capacity planning

For how long have I used the solution?

For the last three years.

What was my experience with deployment of the solution?

No, it's a very simple installation with OFV available from VMware.

What do I think about the stability of the solution?

No, it’s got a very smooth with functionality.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

10/10 as we analyze the infrastructure and present it to our customers to improve the use of resources.

Technical Support:

10/10, whenever we have faced any issue with this product VMware have given us good support.

Which solution did I use previously and why did I switch?

No, I have learned about this product in one of the forums. I thought to use this product to utilize in my environment as it is the best resource analysis and utilization tool.

How was the initial setup?

It’s very straightforward as the installation is done via OFV provided by VMware or easily available for download from VMware site.

What about the implementation team?

In-house implementation.

What was our ROI?

Good product.

What's my experience with pricing, setup cost, and licensing?

We just need to purchase licenses from VMware and this depends on how many VM’s we need to monitor via this product; else the setup is freely available at VMware site.

Which other solutions did I evaluate?

No, as I thought this is a good tool as heard in a VMware forum.

What other advice do I have?

Best tool for Capacity Planning and getting the best use of resources.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user195402 - PeerSpot reviewer
Senior Cloud Engineer at a tech services company with 51-200 employees
Consultant
They need more focus on networking however it is mostly an install, configure and forget solution.

What is most valuable?

VCOPS is the best product for vSphere and vCloud Director. It helps me to deeply understand what is going on in the VMWare platform and to fix issues before they happen. Every time it tells you things are going to go wrong, and you really can be proactive.

How has it helped my organization?

While using it, we have had a few minor virtualization and performance problems that VCOPS has helped us fix. For example, once the SQL server started consuming much more resources than expected and VCOPS told us there was something wrong with that server and when I investigated the issue VCOPS showed us that SQL was the problem. After some research, we had fixed the issue before the SQL server consumed more than 70% resource.

What needs improvement?

I think the product covers all OS's and virtualization platforms. I would recommend that they need more focus on networking.

For how long have I used the solution?

I have used it for over five years.

What was my experience with deployment of the solution?

I have deployed it at least 10 times from scratch and upgraded it many times. I have had zero problems!

What do I think about the stability of the solution?

Once we had problem that caused a two hour outage on the monitoring system. Mostly it is an install and configure once then forget it product.

What do I think about the scalability of the solution?

No, I have had no problems scaling it.

How are customer service and technical support?

Reaching the correct level of technical support is easy. All you need to do is to call the support line and explain your situation. After that VMware will take care of you.

Which solution did I use previously and why did I switch?

I have used at least five different monitoring products. When I recommend it to my clients, they have a small hesitance at first. After I implement it to their production environment, they changed their thoughts about VCOPS. At the end of the day, I have always received good feedback.

How was the initial setup?

Anyone can install this product!

What about the implementation team?

Sometimes, I was on the vendor side, and sometimes I installed it in-house.

What was our ROI?

ROI starts after the initial installation is completed.

What's my experience with pricing, setup cost, and licensing?

Setup cost is zero because it requires nothing, and the day-to-day cost is also nothing. In order to see what is going on with the system, we invested only in a big screen TV for the Help Desk room.

Which other solutions did I evaluate?

I always examined the other options and I like to see the Pros and Cons every time. What I see is while other products are improving themselves every day, VMware takes more steps.

What other advice do I have?

Look at the big picture and prioritize your needs and business requirements. Always get technical consultancy and ask the correct questions. Those answers that you will see, will show you that VCOPS is the most suitable product for you.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user184947 - PeerSpot reviewer
Sr. System Administrator at a tech company with 51-200 employees
Vendor
Capacity planning is the most useful feature. One of its flaws is with reporting.

What is most valuable?

Complete product is valuable to me, but the best of its features is that it monitors VM from vCenter or ESXI perspective. This means it is collecting data from vCenter/ESXI, and when you virtualize servers it should be monitored from Hyper-V for performance and not from what we are seeing inside the VM (when doing performance diagnostics it should come in last). Another feature is the dynamic threshold, where its’ algorithm defines it over a certain period of time.

How has it helped my organization?

One of the features is capacity planning and it is most useful for me. It helps to correct sizing of VM. It shows which VMs are over-provisioned and undersized. You can then increase you VM density on the ESXI.

What needs improvement?

I think, one of flaws is in its reporting, in that you can’t search, export or manipulate metrics relating to VM IOPS in a useful way, (version 5.6). VMware has revisited its product VCOPs and launched under the name vRealize Operations Manager, vRO. I still need to explore this product.

For how long have I used the solution?

One and a half years.

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

It is a pretty stable product, but when it is integrated with a vSphere client sometimes I see internet explorer popups, for this I open vCOPs directly in the web browser.

What do I think about the scalability of the solution?

As of now I haven’t found any issues, mostly I have deployed it for small infrastructures. There are sizing tools available for vCOPs (some excellent posts by Sunny Dua and Prasanjit Sarkar), I recommend that you have a look.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10, however sometimes you have to figure out where the exact problem is because you know your infrastructure better than technical support as you know what the ins and outs of your infrastructure are and they don't.

Which solution did I use previously and why did I switch?

I have used Nagios, and ICINGA, but after monitoring through them I strongly feel they are only meant for monitoring physical server.

How was the initial setup?

It is easy, but for best practice go through the VMware official documents.

What about the implementation team?

I implemented it. Initially I did a POC by reading VMware documents and blogs.

What was our ROI?

It helped me to double my consolidation ratio and increased density of VMs per host.

Which other solutions did I evaluate?

I looked at VeeamOne, SolarWinds Virtualization Management, and I found that both are the best software to use.

What other advice do I have?

VCOPs is one of the best products from VMware. It uses internal algorithms to calculate data. Let it collect some data over a period, I would suggest at least one week. Then start real monitoring. VCOPs can pull data from storage as well, you will have configure adapter. Another thing Custom dashboard is somewhat hidden, I have seen many people use VCOPs but they are not aware of it.

As in the screenshot this is small tip for beginners, I have pointed out the brackets, they are the dynamic threshold set by vCOPs, anything going above that range, means you have to look into it, also on the box if you see above the Green bar there is a grey color stacked line that is also a dynamic threshold., above that workload is increased.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user185955 - PeerSpot reviewer
Senior Consultant with 51-200 employees
Vendor
It’s very simple to deploy but has some problems with scalability

What is most valuable?

Real time analytics and reporting plus integration with Log Insight and vRealize Configuration Manager.

How has it helped my organization?

I’m a consultant who delivers this product as well as numerous other VMware products. For the organizations I have deployed it for, and on projects where it has been deployed, it has certainly aided in operating expenditure, better management and reporting of current and future metrics and values.

What needs improvement?

The solution is growing and starting to have more custom dashboards into existing reporting systems which will make it fit better into organisations who have existing solutions that they need to integrate with in an interim manner or permanently.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

No, it’s an OVA and is now only one machine so it’s very simple to deploy.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

Only on a very large scale and this is continually being expanded with new releases of vRealize Operations.

How are customer service and technical support?

Customer Service:

Hard to say I am normally part of that customer service.

Technical Support:

If someone needed to contact VMware Global support which I have done on behalf of clients before I can say they are very capable.

Which solution did I use previously and why did I switch?

Some customers use SCOM as this monitors the OS's on the VMs being monitored by vRealize Operations.

How was the initial setup?

Straightforward, as stated before it is one appliance you deploy.

What about the implementation team?

I am normally doing this as either my current company Xtravirt or as VMware PSO.

What was our ROI?

Customers normally save on operating expenses due to monitoring and future planning being made easier as well as savings due to reporting of wasted resources that they can claim back or at least plan better in the future for deployments.

Which other solutions did I evaluate?

I’m not an end user but customers normally evaluate others like SCOM.

What other advice do I have?

Do it as it’s a brilliant product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Virtualization Counsultant at a tech company with 51-200 employees
Real User
Very flexible

It very helpful and flexible in infrastructure and cloud. You can see what is happening on your system and in the cloud.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.