VMware Aria Operations Reviews

We initially rolled vROps out for environment health and for the ability to look at the abilities to stabilize the environment. We've actually been able to take advantage of it also with resource reclamation which was a big selling point for leadership. 

The sandbox is a good example of how this product has improved my organization. We had our development team asking for more resources. With vROps, we were able to go in and show them specifically that they weren't consuming these resources. We needed to be able to take these back but during peak times the resources can be given back automatically by the system, in a proactive manner without causing any kind of downtime or any kind of an issue with loss of work.

The resource reclamation is the most valuable feature. We've had issues with our sandbox environment, and reclaiming these resources. Since, it's become a major selling factor in expanding the environment and expanding the client base for vROps.

I have found this solution to be intuitive and user-friendly. Every version that has come out has been better than the last. I am extremely happy with the product.

So far, we've managed to build what we were missing, and that's what one of the nice features with our product. The flexibility with it that was missing in previous versions, is now the ability to go in and define the base variables of our environment so that we can tweak it as we need to, take back what we need to, and give what we need to. 

With our environment right now, stability is the one sticking point. There hasn't been a great deal of handholding in between the different versions, so we've run into problems with there being what I would call "more than just the average change between versions" and it's caused a loss of data for us in the past. 

This solution is most definitely scalable. We've already gone back to the drawing board and specifically designed it from the ground up to be scalable with the size of our environment moving forward.

Technical support has also been a pain point for us. We've had mixed support issues in the past with vROps on stability issues with downtime. Overall, it's gotten better but there still could be some improvement on the GSS side with that.

Having too many monitoring tools is a typical IT problem and the advantage with this solution was that this was giving us the ability not only to check the health of the environment and give operations team a heads up dashboard in order to see the health of the environment, but also have the options for resource reclamation which was a major selling point.

One of the issues that we've had in between the versions is that the set up for it has gotten a little bit more difficult. It doesn't always tell you right away that you'll need to do something different with this version versus a past version which has become an issue. It's now something that we're aware of. From what I've been hearing today, the new setup should be relatively simple in comparison.

We implemented this completely from the ground up, all the way back to one of the older versions. We've used it for the last several years, going through and learning each new version of the product. 

We've had a demonstrable increase in value directly related to the actions of the product.

We also looked at VMTurbo and there were a few other ones for resource reclamation but as soon as we found out that vROps in the newer versions was able to be a little bit more robust, it was the clear selling point.

I would rate this solution an eight. 

Our primary use case of this solution is that it helps us to monitor and troubleshoot our VMware environment.

This product has improved my organization because it has helped us with monitoring and troubleshooting our VMware environment.

The most valuable features would be that it helps you drill down the problems to the bottleneck of where it is which saves us time. We have to give time back to business and we cannot spend hours trying to figure out what happened.

I definitely find this solution to be intuitive and user-friendly. It's integrated with vCenter, so I think it is a good product.

This solution solves our problems. But every time I think it's perfect I come here and they add something new. 

It is stable.

We are from Portugal, so we are small environments, mostly SMB companies, but yes I think it will adapt to any kind of infrastructure.

Technical support is good, once you pass the first level. They know the product like no one else, so they always solve everything. 

We had some monitoring tools, PRTG and some of the stuff from SolarWinds, but it is integrated with everything from VMware. Everything is virtual so, I think it is the way to go.

The initial setup was very easy. We do not have a huge environment, we have eight ESX hosts, so it was pretty straightforward. It was easy to do.

Normally we have a partner or a VMware reseller that helps us implement the solutions.

We have seen ROI because the time we take to solve problems has decreased a lot, so that is the way we give back to the company in the investment.

We have tested some other solutions and they are not as integrated and as easy to manage. I would advise someone looking into this solution that one vendor is always a better option than three or four.

I would rate this solution a nine because normally I wouldn't give a ten. We do not have any problems with the product. It solves our problems. We now know if something is on the console and if there really is a problem. Before this, we had a lot of false positives. It digs into the problems and then at the end it just drops it. 

We use vROps primarily for maximizing efficiency across the boards. We also use it for monitoring servers, seeing where we can gain back some efficiencies, and where we're wasting resources.

This solution has improved my organization by claiming back resources that have been wasted on applications or on servers that just didn't need them. Having a tool that shows that information on a pretty regular basis has been very helpful.

Definitely has reduced time to troubleshoot. You can get a lot of information out of it very quickly, whereas traditionally, you'd be going on servers and pulling out logs and doing it the long way around. Whereas here it is sort of a single pane, where you can access things quite quickly.

The most valuable features would be the forecasting and the ability to see where waste is.

I very much find this solution to be intuitive and user-friendly. It's like all VMware products. Once you know one of them, you can navigate around most of them.

I know that they talk a lot about AI and a sort of forecasting ahead of time. It's a good application, but it has to wait for a certain period of time to actually do an analysis. If it would give you that ahead of time, or even forecasting, it would be really improved.

Has been extremely stable. We've had no outages or any issues with it across the board, since it's gone in on day one.

In terms of scalability, it's grown along with ourselves. We're a constantly expanding company, and it's scaled to fit every time. I haven't had to go back and re-architect it at any stage.

Their technical support is extremely technical. I'd give them a nine out of ten when it comes to technical capabilities. We're constantly upscaling all the time and have to go back and retrain on certain areas. That is a great advantage.

We use a third party reseller, called Triangle Technologies. We have used them for a lot of our hardware as well. They worked hand in hand to bring VMware in.

I would rate this solution a solid nine because there's always room for improvement. I would highly suggest using the product. Its benefits vastly outweigh the price that it costs, the time it takes to implement, and what it can do for your SaS is unbelievable.

We use vROps to monitor and manage our environment. We sell VMware as a cloud to private cloud and to big companies who don't choose to install VMware on their site.

The most valuable feature is the ability to monitor our compute and that it tells us when we must buy new storage or a new host. It finds out what the issue is with big VMs.

It is user-friendly. All VMware products are. 

Stability is good. I don't have any problems with this product and upgrades are very easy because it's just click two buttons and next, next, next, finish.

We can choose the license which is stable and scale out when our company's bigger than vROps.

When you are at your lowest, support is pretty bad. They ask you dumb questions but when you come to second and upper service desk, it is much easier and much better to talk to and resolve the issue.

We weren't previously using another solution. We use Zabbix for monitoring our environment. Zabbix gave us some monitoring issues, but vROps gives us something more, something predictable.

The initial setup was easy to set up. I didn't have any problems with this product.

I would recommend this product from VMware. If you need some analytical tools, I would recommend this product.

I would rate this solution a seven. I don't give tens because something could always be better. 

We are branching into NSX. This solution was purchased with NSX to give us more insight into our environment. We're looking to do a lot more microsegmentation and figure out what the workflows are or what the data flow is between applications and between hardware so that we can minimize bottlenecks, get a better idea of performance issues, and be able to really lock down what we're doing for security. We're also looking to make sure that our microsegmentation is set up correctly and that we don't have data leakage in places that we don't want.

The most valuable feature would be the ability to plug into the data feeds that we have and pull information from physical hardware as well as the virtual layer. The best feature is the visualization of what's going on, so we can take a very quick look and see if there are any issues that stand out.

In terms of being intuitive and user-friendly, this solution is getting better. When we first installed it they had upgraded a few times, and just the overall layout is better and easier to manage. It's easy to learn, so once you get in there and start looking around, it is fairly intuitive to figure out what you want to do.

As they're able to add in more vendors for hardware to be able to pull information from different firewalls, switches, or other vendors, I would like to see where we can get more of a complete view of what's going on in the network. That would make this solution better.

It's a virtual appliance and it's been rock solid since we installed it. We've had no issues with stability.

We don't have a huge network and a huge environment, so I don't see us having to grow it too much in the future. If we do, I don't think it will be a problem.

Technical support has been good so far. All of our VMware support has been really good and it's easy to get our questions answered. We have a technical account manager as well through VMware which helps. If we need first line support for things and additional help, he will get answers for us faster. It's been great.

We weren't previously using another solution. Other than just general NetFlow products, nothing really shows the visualization of the network flow like what we're seeing with Network Insight.

The initial setup was fairly straightforward. There were instructions for it that were easy to follow. There's video tutorials and things like that online, so it was fairly easy to set up. We didn't need any support to get it installed.

We haven't really seen ROI yet. We haven't been using it that long and we're still building out our NSX environment. The visualization of what we're doing and what it provides is a good place to go and see so we don't have to use multiple tools. It consolidates multiple things into one so that makes my staff and the network team's job easier.

I have seen the demos and what it can provide is fantastic. It more than makes it worth it to use the product. I would rate it between a nine to ten.

Our primary use case of this solution is that it enables us to show value to our customer. We show them how they can get the most out of their state. It also shows us our investment and what we can do better to enhance our environment to get the most out of it.

This solution has improved my organization because we work with several other companies and we've seen them automate more of their workloads, get better visibility of their workloads, and get further insights into how their databases are operating. 

It has reduced the time it takes to troubleshoot issues. We have customers trying to pinpoint and isolate issues using vROps. The information it provides helps them to pinpoint the issue a lot faster and resolve anything a lot quicker as well. They have a lot less downtime. 

The most valuable feature would be that it can show us how to get the most out of our infrastructure, how we can scale, and what will happen in the future, over the next twelve months. 

This solution is intuitive and user-friendly. It's pretty easy, just plug and play.

The integration points can use improvement. We currently use a lot of third-party management packs to get insights for SQL, HP, or Dell EMC. If we could have more integration built in as a standard feature that would make it slightly better. 

It's very stable. I haven't seen any downtime. Usually, it's deployed using a redundant pair. It works really well. 

In terms of scalability, I haven't yet hit the max instances and I don't think I ever will. 

The initial setup was pretty easy. It's like setting up any other VM. It's a few clicks and you're ready to go. 

This solution offers a sixty-day free trial so I would advise someone considering this solution to give it a go. At the end of the day, you won't lose anything, you get to play with the product. Make sure to get your technical guy in early to help support you.  

I would rate this solution a solid nine because there's always room for improvement. It's a very good product, very easy to use and it has great integration points with other VMware products. 

We use vROps to gather all of the information about the infrastructure. We have a huge infrastructure which means that we need a central location where we can find anything and any kind of data. We also massively use it for reporting. 

This solution has improved my organization because it's much easier to keep track of installed software versions. 

The most valuable feature would be the reporting function and the central location for everything. We need reporting for all of the components.

This solution is intuitive and user-friendly. It has evolved pretty well. It wasn't that simple in the beginning but now it's getting better.

The speed of the user interface and the upgrade process of the components are features that I would like to see included in the next release. 

This solution is stable. It has improved a lot. 

We use one of the largest installations of vROps and it is scalable. 

VMware provides good support. We are a GSS customer which means that we have global support with a dedicated engineer from VMware's side so we have no issues with support. 

We use a large installation of this solution with multiple nodes and so the setup was pretty complex. 

We haven't seen ROI yet. It might come later.  

I would rate this solution a seven because it's not the best it can be yet. It has room for improvement but it has definitely evolved to become above average. 

Our primary use case is to make sure we're getting the best value out of our on-prem hardware in terms of matching against vendor specifications to actual operation and performance.

This solution has improved my organization because we have it mainly based on our production units. We'll have about 400 guests running through it, across around 40 nodes and it just helps us to lower balance, see where the pinch points are and really keep us 24/7.

The most valuable feature is the insight into how our infrastructure is actually working and the kind of performance that when users say there is an issue, it gives some insight into finding out what's going wrong with it. It's because we have it mainly based on our production units.

I absolutely think this solution is intuitive and user-friendly. My team spun it up, we've got it through our ELA agreement and it was up and working in a matter of hours.

I would like to see them get a holistic view of the organization, not just focusing on the server and the state that it's running on but to widen that out from the end user all the way through. It's a key critical part but actually, it needs to bring outside of that, then to the networking elements and the inter-dependencies that are in hospital solutions.

This solution is a hundred percent reliable. I suppose it's only as reliable as our own infrastructure that it sits on but it is absolutely stable. We've had no outages from spinning this up and it's monitoring our upstate daily.

Scalability is a little bit unknown as we move into the cloud technologies because this is all about on-prem. From what I am seeing around the show today it's the next generation if it's got a place to help us with our infrastructure. 

Their technical support is absolutely fantastic. They are either a click away or a phone call away and are really responsive.

We were using the technology and it was just burning up too much physical resource, so having this gives that reassurance factor that we can size things appropriately. Investing was a very straightforward process.

The initial setup was extremely straightforward; download the product, install the product, put a key on it, add the host to it. Absolutely very straightforward.

We are not particularly measuring ROI but in terms of the level of investment that we've made into our infrastructure, we've probably got an extra 12 to 18 months worth out of what we purchased three years ago.

We didn't look into other options. We very much get to where VMware house is part of our strategy, it was just a natural fit into our infrastructure.

I would rate this solution a seven or an eight. We are starting to see the benefits and we are starting to use its recommendations and starting to tweak it down. We still need somebody to look at this data, analyze it, and make decisions. Once some of the automation orchestration goes in, then it will move up again up to a nine or something like that.