Try our new research platform with insights from 80,000+ expert users
Infrastructure Manager at a pharma/biotech company with 5,001-10,000 employees
Video Review
Real User
Enables us to claim back resources that have been wasted on applications or on servers that didn't need them
Pros and Cons
  • "This solution has improved my organization by claiming back resources that have been wasted on applications or on servers that just didn't need them. Having a tool that shows that information on a pretty regular basis has been very helpful."
  • "I know that they talk a lot about AI and a sort of forecasting ahead of time. It's a good application, but it has to wait for a certain period of time to actually do an analysis. If it would give you that ahead of time, or even forecasting, it would be really improved."

What is our primary use case?

We use vROps primarily for maximizing efficiency across the boards. We also use it for monitoring servers, seeing where we can gain back some efficiencies, and where we're wasting resources.

How has it helped my organization?

This solution has improved my organization by claiming back resources that have been wasted on applications or on servers that just didn't need them. Having a tool that shows that information on a pretty regular basis has been very helpful.

Definitely has reduced time to troubleshoot. You can get a lot of information out of it very quickly, whereas traditionally, you'd be going on servers and pulling out logs and doing it the long way around. Whereas here it is sort of a single pane, where you can access things quite quickly.

What is most valuable?

The most valuable features would be the forecasting and the ability to see where waste is.

I very much find this solution to be intuitive and user-friendly. It's like all VMware products. Once you know one of them, you can navigate around most of them.

What needs improvement?

I know that they talk a lot about AI and a sort of forecasting ahead of time. It's a good application, but it has to wait for a certain period of time to actually do an analysis. If it would give you that ahead of time, or even forecasting, it would be really improved.

Buyer's Guide
VMware Aria Operations
May 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Has been extremely stable. We've had no outages or any issues with it across the board, since it's gone in on day one.

What do I think about the scalability of the solution?

In terms of scalability, it's grown along with ourselves. We're a constantly expanding company, and it's scaled to fit every time. I haven't had to go back and re-architect it at any stage.

How are customer service and support?

Their technical support is extremely technical. I'd give them a nine out of ten when it comes to technical capabilities. We're constantly upscaling all the time and have to go back and retrain on certain areas. That is a great advantage.

What about the implementation team?

We use a third party reseller, called Triangle Technologies. We have used them for a lot of our hardware as well. They worked hand in hand to bring VMware in.

What other advice do I have?

I would rate this solution a solid nine because there's always room for improvement. I would highly suggest using the product. Its benefits vastly outweigh the price that it costs, the time it takes to implement, and what it can do for your SaS is unbelievable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior IT Admin at Fotigo.pl sp. z o.o.
Video Review
Real User
Tells us when we must buy new storage or a new host and finds out what the issue is with big VMs
Pros and Cons
  • "It is stable. I don't have any problems with this product and upgrades are very easy because it's just click two buttons and next, next, next, finish."
  • "When you are at your lowest, support is pretty bad. They ask you dumb questions but when you come to second and upper service desk, it is much easier and much better to talk to and resolve the issue."

What is our primary use case?

We use vROps to monitor and manage our environment. We sell VMware as a cloud to private cloud and to big companies who don't choose to install VMware on their site.

What is most valuable?

The most valuable feature is the ability to monitor our compute and that it tells us when we must buy new storage or a new host. It finds out what the issue is with big VMs.

It is user-friendly. All VMware products are. 

What do I think about the stability of the solution?

Stability is good. I don't have any problems with this product and upgrades are very easy because it's just click two buttons and next, next, next, finish.

What do I think about the scalability of the solution?

We can choose the license which is stable and scale out when our company's bigger than vROps.

How are customer service and technical support?

When you are at your lowest, support is pretty bad. They ask you dumb questions but when you come to second and upper service desk, it is much easier and much better to talk to and resolve the issue.

Which solution did I use previously and why did I switch?

We weren't previously using another solution. We use Zabbix for monitoring our environment. Zabbix gave us some monitoring issues, but vROps gives us something more, something predictable.

How was the initial setup?

The initial setup was easy to set up. I didn't have any problems with this product.

What other advice do I have?

I would recommend this product from VMware. If you need some analytical tools, I would recommend this product.

I would rate this solution a seven. I don't give tens because something could always be better. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware Aria Operations
May 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
IT Infrastructure Manager at SMC USA
Video Review
Real User
Has been rock solid since we installed it, we've had no issues with stability
Pros and Cons
  • "The most valuable feature would be the ability to plug into the data feeds that we have and pull information from physical hardware as well as the virtual layer. The best feature is the visualization of what's going on, so we can take a very quick look and see if there are any issues that stand out."
  • "As they're able to add in more vendors for hardware to be able to pull information from different firewalls, switches, or other vendors, I would like to see where we can get more of a complete view of what's going on in the network. That would make this solution better."

What is our primary use case?

We are branching into NSX. This solution was purchased with NSX to give us more insight into our environment. We're looking to do a lot more microsegmentation and figure out what the workflows are or what the data flow is between applications and between hardware so that we can minimize bottlenecks, get a better idea of performance issues, and be able to really lock down what we're doing for security. We're also looking to make sure that our microsegmentation is set up correctly and that we don't have data leakage in places that we don't want.

What is most valuable?

The most valuable feature would be the ability to plug into the data feeds that we have and pull information from physical hardware as well as the virtual layer. The best feature is the visualization of what's going on, so we can take a very quick look and see if there are any issues that stand out.

In terms of being intuitive and user-friendly, this solution is getting better. When we first installed it they had upgraded a few times, and just the overall layout is better and easier to manage. It's easy to learn, so once you get in there and start looking around, it is fairly intuitive to figure out what you want to do.

What needs improvement?

As they're able to add in more vendors for hardware to be able to pull information from different firewalls, switches, or other vendors, I would like to see where we can get more of a complete view of what's going on in the network. That would make this solution better.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's a virtual appliance and it's been rock solid since we installed it. We've had no issues with stability.

What do I think about the scalability of the solution?

We don't have a huge network and a huge environment, so I don't see us having to grow it too much in the future. If we do, I don't think it will be a problem.

How are customer service and technical support?

Technical support has been good so far. All of our VMware support has been really good and it's easy to get our questions answered. We have a technical account manager as well through VMware which helps. If we need first line support for things and additional help, he will get answers for us faster. It's been great.

Which solution did I use previously and why did I switch?

We weren't previously using another solution. Other than just general NetFlow products, nothing really shows the visualization of the network flow like what we're seeing with Network Insight.

How was the initial setup?

The initial setup was fairly straightforward. There were instructions for it that were easy to follow. There's video tutorials and things like that online, so it was fairly easy to set up. We didn't need any support to get it installed.

What was our ROI?

We haven't really seen ROI yet. We haven't been using it that long and we're still building out our NSX environment. The visualization of what we're doing and what it provides is a good place to go and see so we don't have to use multiple tools. It consolidates multiple things into one so that makes my staff and the network team's job easier.

What other advice do I have?

I have seen the demos and what it can provide is fantastic. It more than makes it worth it to use the product. I would rate it between a nine to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Technical Specialist at Softcat plc
Video Review
Real User
Stable, intuitive, and user-friendly with no downtime
Pros and Cons
  • "It has reduced the time it takes to troubleshoot issues. We have customers trying to pinpoint and isolate issues using vROps. The information it provides helps them to pinpoint the issue a lot faster and resolve anything a lot quicker as well. They have a lot less downtime."
  • "The integration points can use improvement. We currently use a lot of third-party management packs to get insights for SQL, HP or Dell EMC. If we could have more integration built in as a standard feature that would make it slightly better."

What is our primary use case?

Our primary use case of this solution is that it enables us to show value to our customer. We show them how they can get the most out of their state. It also shows us our investment and what we can do better to enhance our environment to get the most out of it.

How has it helped my organization?

This solution has improved my organization because we work with several other companies and we've seen them automate more of their workloads, get better visibility of their workloads, and get further insights into how their databases are operating. 

It has reduced the time it takes to troubleshoot issues. We have customers trying to pinpoint and isolate issues using vROps. The information it provides helps them to pinpoint the issue a lot faster and resolve anything a lot quicker as well. They have a lot less downtime. 

What is most valuable?

The most valuable feature would be that it can show us how to get the most out of our infrastructure, how we can scale, and what will happen in the future, over the next twelve months. 

This solution is intuitive and user-friendly. It's pretty easy, just plug and play.

What needs improvement?

The integration points can use improvement. We currently use a lot of third-party management packs to get insights for SQL, HP, or Dell EMC. If we could have more integration built in as a standard feature that would make it slightly better. 

What do I think about the stability of the solution?

It's very stable. I haven't seen any downtime. Usually, it's deployed using a redundant pair. It works really well. 

What do I think about the scalability of the solution?

In terms of scalability, I haven't yet hit the max instances and I don't think I ever will. 

How was the initial setup?

The initial setup was pretty easy. It's like setting up any other VM. It's a few clicks and you're ready to go. 

What other advice do I have?

This solution offers a sixty-day free trial so I would advise someone considering this solution to give it a go. At the end of the day, you won't lose anything, you get to play with the product. Make sure to get your technical guy in early to help support you.  

I would rate this solution a solid nine because there's always room for improvement. It's a very good product, very easy to use and it has great integration points with other VMware products. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Account Manager at VGSD Branchenlisting
Video Review
Real User
Much easier to keep track of installed software versions
Pros and Cons
  • "VMware provides good support. We are a GSS customer which means that we have global support with a dedicated engineer from VMware's side so we have no issues with support."
  • "We use a large installation of this solution with multiple nodes and so the setup was pretty complex."

What is our primary use case?

We use vROps to gather all of the information about the infrastructure. We have a huge infrastructure which means that we need a central location where we can find anything and any kind of data. We also massively use it for reporting. 

How has it helped my organization?

This solution has improved my organization because it's much easier to keep track of installed software versions. 

What is most valuable?

The most valuable feature would be the reporting function and the central location for everything. We need reporting for all of the components.

This solution is intuitive and user-friendly. It has evolved pretty well. It wasn't that simple in the beginning but now it's getting better.

What needs improvement?

The speed of the user interface and the upgrade process of the components are features that I would like to see included in the next release. 

What do I think about the stability of the solution?

This solution is stable. It has improved a lot. 

What do I think about the scalability of the solution?

We use one of the largest installations of vROps and it is scalable. 

How is customer service and technical support?

VMware provides good support. We are a GSS customer which means that we have global support with a dedicated engineer from VMware's side so we have no issues with support. 

How was the initial setup?

We use a large installation of this solution with multiple nodes and so the setup was pretty complex. 

What was our ROI?

We haven't seen ROI yet. It might come later.  

What other advice do I have?

I would rate this solution a seven because it's not the best it can be yet. It has room for improvement but it has definitely evolved to become above average. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CTO at NHS Connecting for Health
Video Review
Real User
Straightforward setup, fantastic technical support, offers insight into how our infrastructure is actually working
Pros and Cons
  • "The most valuable feature is the insight into how our infrastructure is actually working and the kind of performance that when users either say there is an issue, it gives some insight into finding out what's going wrong with it. I think its cause we have it mainly based on our production units."
  • "I would like to see them get a holistic view of the organization, not just focusing on the server and the state that it's running on but to widen that out from the end user all the way through. It's a key critical part but actually, it needs to bring outside of that, then to the networking elements and the inter-dependencies that are in hospital solutions."

What is our primary use case?

Our primary use case is to make sure we're getting the best value out of our on-prem hardware in terms of matching against vendor specifications to actual operation and performance.

How has it helped my organization?

This solution has improved my organization because we have it mainly based on our production units. We'll have about 400 guests running through it, across around 40 nodes and it just helps us to lower balance, see where the pinch points are and really keep us 24/7.

What is most valuable?

The most valuable feature is the insight into how our infrastructure is actually working and the kind of performance that when users say there is an issue, it gives some insight into finding out what's going wrong with it. It's because we have it mainly based on our production units.

I absolutely think this solution is intuitive and user-friendly. My team spun it up, we've got it through our ELA agreement and it was up and working in a matter of hours.

What needs improvement?

I would like to see them get a holistic view of the organization, not just focusing on the server and the state that it's running on but to widen that out from the end user all the way through. It's a key critical part but actually, it needs to bring outside of that, then to the networking elements and the inter-dependencies that are in hospital solutions.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

This solution is a hundred percent reliable. I suppose it's only as reliable as our own infrastructure that it sits on but it is absolutely stable. We've had no outages from spinning this up and it's monitoring our upstate daily.

What do I think about the scalability of the solution?

Scalability is a little bit unknown as we move into the cloud technologies because this is all about on-prem. From what I am seeing around the show today it's the next generation if it's got a place to help us with our infrastructure. 

How are customer service and technical support?

Their technical support is absolutely fantastic. They are either a click away or a phone call away and are really responsive.

Which solution did I use previously and why did I switch?

We were using the technology and it was just burning up too much physical resource, so having this gives that reassurance factor that we can size things appropriately. Investing was a very straightforward process.

How was the initial setup?

The initial setup was extremely straightforward; download the product, install the product, put a key on it, add the host to it. Absolutely very straightforward.

What was our ROI?

We are not particularly measuring ROI but in terms of the level of investment that we've made into our infrastructure, we've probably got an extra 12 to 18 months worth out of what we purchased three years ago.

Which other solutions did I evaluate?

We didn't look into other options. We very much get to where VMware house is part of our strategy, it was just a natural fit into our infrastructure.

What other advice do I have?

I would rate this solution a seven or an eight. We are starting to see the benefits and we are starting to use its recommendations and starting to tweak it down. We still need somebody to look at this data, analyze it, and make decisions. Once some of the automation orchestration goes in, then it will move up again up to a nine or something like that.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Group Manager at Wargaming UK Ltd
Video Review
Real User
New versions are simple, useful, and expandable
Pros and Cons
  • "The most valuable feature is how our metrics interact with each other. You can find what objects are needed and get all of the information about an object: How it works with the storage, CPUs, memory, and you can get an easy way to find the solution during troubleshooting."
  • "Sometimes it's difficult to find some features like they were in previous versions."

What is our primary use case?

Our primary use case of this solution is for collecting performance metrics and also for troubleshooting some performance issues. 

What is most valuable?

The most valuable feature is how our metrics interact with each other. You can find what objects are needed and get all of the information about an object: How it works with the storage, CPUs, memory, and you can get an easy way to find the solution during troubleshooting.

It is intuitive and user-friendly starting from the latest versions, especially with version 6.5. Previously, we had some issues with the stability with such obligations but now it's useful and stable. 

What do I think about the stability of the solution?

Our internal infrastructure was changed and now it's an absolutely different interface. It has absolutely different uses and dashboards. Sometimes it's difficult to find some features like they were in previous versions but it's coming with the times so for now, I don't think it's a big problem.

What do I think about the scalability of the solution?

I think about how our infrastructure will grow and how we will manage with the application. It can grow at any time, there's a huge amount of new options and new hosts, but the console and the server stay the same. 

How was the initial setup?

We mostly use this solution for troubleshooting because just getting information from vCenter is not enough. In vCenter you have information about the current state so a lot of the metrics are not collected but if you need to collect more metrics, you have to expand the level of collection. We would like to get a separate solution.

Which other solutions did I evaluate?

We tried to use Veeam ONE one for monitoring but it's a bit difficult. It's a different project and has different ways to manage it. Previous versions of vRealize did not have the same features as Veeam ONE. Now, it does have the same features and much more. 

What other advice do I have?

I would of course recommend this solution to someone considering it. The new versions are simple, useful, and expandable.

I would rate this solution an eight. I wouldn't give it a ten, but I know that vRealize Operations provides API. You can get anything you need from API, not only from the dashboards.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Admin at IT-GRAD
Video Review
Real User
Great features, scalable, fast, and easy
Pros and Cons
  • "vRealize has products created especially for virtualized infrastructure by VMware. Its main features are great."
  • "I don't find this solution to be intuitive and user-friendly. It's a large and difficult product to learn. We need to search for more information."

What is our primary use case?

Our primary use case of this solution is for monitoring our VMware infrastructure, vCloud Director, and NSX Manager. 

What is most valuable?

vRealize has products created especially for virtualized infrastructure by VMware. Its main features are great.

What needs improvement?

I don't find this solution to be intuitive and user-friendly. It's a large and difficult product to learn. We need to search for more information.

I would like to see them add customizable dashboards and customized views. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I find this solution to be stable. 

What do I think about the scalability of the solution?

It's very scalable. It's fast and fast is easy.

How was the initial setup?

The initial setup was complex. 

What other advice do I have?

I would rate this solution a nine. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.