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Sr. System Engineer at a tech services company with 5,001-10,000 employees
Real User
Jan 16, 2022
Quick script deployment , high performance, and good support
Pros and Cons
  • "The performance for monitoring the VM is very good. Additionally, the solution is flexible."
  • "The solution could improve by having more APIs, customized alerts, and documentation."

What is our primary use case?

I use VMware vRealize Operations for troubleshooting, monitoring the storage and network.

How has it helped my organization?

VMware vRealize Operations has helped our organization by providing troubleshooting our systems.

What is most valuable?

The performance for monitoring the VM is very good. Additionally, the solution is flexible.

What needs improvement?

The solution could improve by having more APIs, customized alerts, and documentation.

In the next release, there should be better integration with microservices.

Buyer's Guide
VMware Aria Operations
December 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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For how long have I used the solution?

I have used VMware vRealize Operations within the last 12 months.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

VMware vRealize Operations is scalable.

We have one team in my organization that uses this solution.

How are customer service and support?

The VMware support is very good. I had a great experience with them, they are the best.

Which solution did I use previously and why did I switch?

I have used Grafana and Prometheus. Each solution has its use case, you need to know what use case you have to know what solution would be best.

How was the initial setup?

I have previously worked with VMware, the installation was not difficult, I did not have any problems.

We have our partial script to repair and deploy the solution in the environments quickly.

What about the implementation team?

I did the implementation myself.

We have a three-person team that handles the maintenance of the solution.

What other advice do I have?

VMware vRealize Operations has very useful technology. We can deploy it on Amazon, but we didn't use the solution on the cloud yet.

I rate VMware vRealize Operations an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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SAP Security Consultant at a tech services company with 10,001+ employees
Real User
Aug 8, 2021
Good alerting and monitoring capabilities and helpful for taking preventative measures
Pros and Cons
  • "Alerts and monitoring were most valuable. It was also pretty user-friendly and interactive. I was able to generate good reports in PDF and HTML formats, which was really helpful."
  • "It wasn't exactly proactive. It was supposed to, but there were a lot of delays. It could also be because of our infrastructure and the way our network was set up. If vROps could be more proactive, that would be nice. It is nice to have the information beforehand, but when there is downtime, it takes a lot of time for us to be able to see an issue in real-time, which becomes a bit challenging. If there is a way to improve the data collection for the whole vCenter that would be nice because data collection takes a lot of time."

How has it helped my organization?

It was helpful in identifying the CPU, memory, and space utilization, which was very much important for us. We needed alerts when the utilization increased a lot, and we were able to inform the customers that we have a particular problem that could be the root cause of the problems that they might face later. They were then able to take some preventative measures in advance, which reduced a lot of problems.

It was very useful for regular monitoring, disk utilization information, and root cause analysis. It was also helpful in identifying why a specific issue is happening or why an error is occurring. 

It enabled us to be more proactive in anticipating and solving problems. We could know beforehand about the machines that might be at risk for high utilization. 

What is most valuable?

Alerts and monitoring were most valuable. It was also pretty user-friendly and interactive. I was able to generate good reports in PDF and HTML formats, which was really helpful.

The visibility that it provided for our infrastructure was pretty good. The snapshots were also useful.

What needs improvement?

vROps did a lot of monitoring, but in one case, we had to use Log Insight instead of vROps because vROps was not able to install the agent to enable us to have multi-monitoring. I don't exactly remember the case, but it involved monitoring all applications.

It wasn't exactly proactive. It was supposed to, but there were a lot of delays. It could also be because of our infrastructure and the way our network was set up. If vROps could be more proactive, that would be nice. It is nice to have the information beforehand, but when there is downtime, it takes a lot of time for us to be able to see an issue in real-time, which becomes a bit challenging. If there is a way to improve the data collection for the whole vCenter that would be nice because data collection takes a lot of time.

For how long have I used the solution?

I used VMware for around five years, from 2015 till January 2021. Except for vCloud Director, I've used most VMware products such as vSphere client, Log Insight, and vRealize Automation.

What do I think about the stability of the solution?

It was pretty stable. I didn't find many errors while deploying the application and after the deployment.

What do I think about the scalability of the solution?

Our environment didn't scale much, so I cannot comment on its scalability.

We had four vCenters. One was in Santa Clara, US. One was in Beijing, China. One was in Manheim, Europe, and one was in Singapore. We also had test centers, and we integrated vROps for testing there. We had one in King of Prussia and one in Switzerland. So, majorly, we had four vCenters for the production environment, and these vCenters worked with around 4,000 virtual machines.

How are customer service and technical support?

I have not used VMware's support for vROps.

Which solution did I use previously and why did I switch?

This was the first tool that we tried to deploy for monitoring.

How was the initial setup?

I was involved in the initial setup of vROps. It was pretty straightforward. Most of the VMware products are pretty straightforward to install.

In terms of the implementation strategy, we have always followed the documentation provided by VMware.

Which other solutions did I evaluate?

We tried to evaluate many solutions, such as Prometheus, Dynatrace, Nagios, and PRTG. It was best for us to go with vROps because it is a VMware product, and it integrates best with VMware vCenter.

What other advice do I have?

I would recommend vROps for an Enterprise environment. Based on my experience, it is a great tool to work with. Rather than having a big vCenter and then installing vROps, it is good to have it when you're starting with a vCenter. That's because data collection takes time, and it would become an overhead for vROps. In such a case, you might need a load balancer and multiple vROps. So, I would recommend having a vROps when you start building a vCenter. It will really help in scaling up the environment, and you'll also know if you'll need to replicate vROps or not.

We didn't use it for workload placement because we didn't have the load balancer for that. It didn't help much in decreasing the overall downtime, and it also didn't affect our operations when it comes to overall downtime due to performance issues.

I would rate vROps an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware Aria Operations
December 2025
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,443 professionals have used our research since 2012.
Shared Cloud L2 Ops Engineer at a tech services company with 10,001+ employees
Real User
Jul 4, 2021
Straightforward to deploy, stable, easy to use, and provides good alerting
Pros and Cons
  • "The most valuable feature for me that the pre-implemented, existing dashboards. The fact that I don't need to create a dashboard myself is helpful"
  • "I would like to have more documentation, in the form of knowledge bases, that better explain the technology, related products, and what the capabilities are."

What is our primary use case?

This year, we introduced the vROps feature to our platform, as part of our infrastructure.

The main use is to provide us with visibility of our environment. It helps with proactively detecting and dealing with issues that may arise, such as problems with our hardware. It provides us with alerts when there are things that we need to perform. For example, it may say that I need to expand my disk space.

From my perspective, the visibility that it provides into our apps and infrastructure is fine. There are no concerns or issues because we only use VMware.

We are currently integrating it with different VMware products including vCenter and Cloud Director. 

How has it helped my organization?

This product contains features for proactive monitoring but we do not use it because we have our own monitoring solution. It can do things such as sending an email in response to an event.

What is most valuable?

The most valuable feature for me is the pre-implemented, existing dashboards. The fact that I don't need to create a dashboard myself is helpful. You have the option to create them but most of the dashboards and reports that we need have already been created.

I have not compared the vROps interface against other similar technology, but with respect to it being user-friendly, I haven't had any issues with it. The most commonly used functions are easy to access.

As somebody who works in operations, the capacity management features are very important. It's a very good product in that regard.

What needs improvement?

I would like to have more documentation, in the form of knowledge bases, that better explain the technology, related products, and what the capabilities are.

Having an installation guide that assists with installation and integration would be helpful.

For how long have I used the solution?

I have been using VMware vRealize Operations for approximately six months. We are still in the beginning phase.

What do I think about the stability of the solution?

To this point, I haven't encountered any issues or had any alerts with this product. As we grow, maybe later it could happen, or we could experience instability in the product, but for now, it's okay.

What do I think about the scalability of the solution?

Scalability-wise, it is good because you can create your own reports. There is no default report, but you can create your own templates or your own reports. You always have the choice of creating a new one or using an existing one.

The infrastructure team is the one that works directly with this solution. As part of that team, we provide VMware features and virtualization for our customers. There are five or six of us on the team.

How are customer service and technical support?

We have not been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to vROps, we did not use another similar solution. We implemented it in order to have as much visibility as possible for resource management. Previously, we only knew about the CPU consumption. Now, we can use the reports to better check the resources.

How was the initial setup?

The initial setup is straightforward. It is just a matter of installing the appliance, setting the IPs, etc, and then performing the integrations between other VMware components. The configuration took approximately two hours.

What about the implementation team?

I completed the deployment on my own.

Which other solutions did I evaluate?

We did not evaluate other similar solutions prior to implementing vROps.

What other advice do I have?

As we are still in the beginning phase, we have not yet worked with all of the features. For example, I know that it can connect with vROps Log Insight, but we have not integrated it.

Given my experience, I'm not sure at this point whether this solution is applicable to other technologies such as AWS or Azure. However, if the support exists, it is very good because future environments and implementations will rely on multiple technologies. It will not be VMware alone, but rather, it will include AWS, Azure, and others. Support for all of these options is very nice. It appears that VMware has this vision because they already have support for the NSX and NSX-T network technology.

I expect that it will save us money in the future, but still being in the implementation phase, we have not yet had this experience.

My advice for anybody who is implementing this product is to plan for integration with your entire platform and VMware products, such as Cloud Director.

Overall, this is a good product that is easy to install and use, and integration with other products is smooth. Although we have not used all of the features, it does provide us with good visibility.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1351488 - PeerSpot reviewer
Associate Director at a manufacturing company with 10,001+ employees
Real User
Dec 16, 2020
Provides us with detailed VMware infrastructure monitoring and recommendations for resource utilization
Pros and Cons
  • "One of the best features is the monitoring. It gives you proactive recommendations, based on the information that you have. It recommends changes. For example, if an ESX service is heavily loaded, it will tell you to make some changes, such as storage optimizations. Every tool does monitoring, but this one gives you more proactive monitoring, with the recommendations and actions that are needed."
  • "If it could help with calculating on-prem costs, based on their experience, it would help customers determine whether to remain on-prem or move to the cloud."

What is our primary use case?

We are using vROps for its monitoring and alerting mechanisms, for the entire VMware environment. We use the analytics and recommendations.

How has it helped my organization?

It's a monitoring tool. It is very common, but in my last eight years of using it, what I have seen is that it gives detailed monitoring information for your entire VMware infrastructure. It gives recommendations in terms of resource utilization.

A major part of its functionality now is business cases. I can identify them now, meaning if we migrate to the public cloud, what the business case would be.

In addition, the proactive monitoring and recommendations always help you to avoid unwanted downtime. If I see that a machine is heavily loaded, I can apply the recommendation and balance the load across all the nodes. And if the machine is under-utilized or over-utilized, it will tell you whether to optimize or to increase the resources accordingly. It improves the operational experience as well as the performance.

It automatically places workload on the machines where there is any available capacity or more resources are available. You don't need to worry about that. vROps does it. The workload placement has definitely increased VM density. That is part of the VMware DR solution. It enables you to place things automatically on a machine with less load so that you can increase the density, depending upon the resource availability on the machine.

What is most valuable?

One of the best features is the monitoring. It gives you proactive recommendations, based on the information that you have. It recommends changes. For example, if an ESX service is heavily loaded, it will tell you to make some changes, such as storage optimizations. Every tool does monitoring, but this one gives you more proactive monitoring, with the recommendations and actions that are needed.

VMware products are user-friendly, there is no doubt. That goes for all their products. I use multiple VMware products and I don't see any difference among the products in that context. vROPs, specifically, is easy to handle, even if you don't know anything about VMware. If you have some experience in monitoring, the tool will definitely be easy to learn and to get hands-on with it.

Also, if you want to migrate to public cloud, it helps with the business case. The tool gives some rough estimates about migrating to the public cloud or to another cloud.

vROPs is integrated with vRealize Log Insight by default, but we don't use it in our company. But it allows you to keep the logs and go back and identify what the performance was like a month back. That can help with troubleshooting because if you know what things were like a month back, and an issue comes in, you can get into performance metrics for that month. All the log data will be available for troubleshooting and capacity management.

What needs improvement?

Three or four years back, regarding business case data, when looking at migrating to public cloud, we had to feed in the pricing of all the public clouds manually. I don't know whether that information is now available automatically, but that would help.

Similarly, if it could help with calculating on-prem costs, based on their experience, it would help customers determine whether to remain on-prem or move to the cloud.

For how long have I used the solution?

I've been using VMware vRealize Operations for almost eight years.

What do I think about the stability of the solution?

The stability is good. They keep updating it with the new versions and new features. So many features have been added and so many different licensing models have come in. Variations are available for data center requirements and remote site requirements. But the product looks very stable.

What do I think about the scalability of the solution?

I've never had a problem with the scalability of vROps. It can scale to any level. I've never reached the maximum of what it can do.

How was the initial setup?

The setup of vROps and Log Insight is very easy. It's not intensive or very complex. I did it about four years back when we deployed it in my previous organization and it was very easy for a standard VMware environment.

The amount of time it takes depends on how big your VMware environment is. There's no benchmark value. If you have a small environment it shouldn't take more than one or two days. But in a bigger environment, the scanning of data takes time because it has to talk to vCenter, pull all the data, wait for all the data to come in, and see if there are any recommendations. But that should not take more than a week and you should be able to see everything, even in a much bigger environment.

To deploy, you need to have a VMware guy and it depends on where the data is being integrated to. If it's only a VMware environment, you need only one or two people, max.

What about the implementation team?

If the deployment is being integrated with some enterprise tools or third-party vendors, you may need to work with their separate teams.

What was our ROI?

In terms of value, it depends on how you look at it. Is there really any other solution for VMware? I don't think so. If you bring in something else then you have to think about the support matrix, compatibility, and you multiple vendors involved. You go with VMware because of the easy integration and support. It's a big product and it costs, but the value depends on your point of view. If you look at it from a cost-perspective, it's costly. If you look at it from a compatibility/support perspective, it meets all your requirements.

Because we are a valued customer, we got a good discount from VMware on the pricing. What they offered and what we have gotten as a return on our investment are reasonable.

What's my experience with pricing, setup cost, and licensing?

Every VMware product is a licensing challenge. It's always costly. It's based on processors. From a technical side, the product is very good. The challenging part is always the licensing.

They should have some kind of alternate pricing models. They have a simple model, CPU-based. They should do something to make it more reasonable there. And they have too many variations. I think there are three different models that depend on different form factors. They should make it easier. With three different versions—standard, advanced, and enterprise—it's confusing.

Which other solutions did I evaluate?

This tool gives us everything we need. I don't see any alternatives to it.

What other advice do I have?

We don't use VMware's Tanzu solution along with this solution for Kubernetes monitoring and management, but we have had discussions with the VMware team about it. It is still in discussion.

Leaving the issue of cost aside, I would rate vROps at eight out of 10, in terms of the technical side, integration, and support.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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PeerSpot user
IT Systems Specialist at a renewables & environment company with 201-500 employees
Real User
Dec 13, 2020
Enables me to forecast solution needs in our organization so that they work throughout our five-year budget cycle
Pros and Cons
  • "The most valuable feature is the ability to check the right-sizing of a machine because that way I can assign the real resources that are needed."
  • "There is room for improvement when it comes to the integration with Active Directory. Sometimes I need to log in to the application using my Active Directory account, instead of using the regular admin for vRealize Operations. If I want to deploy this tool to more users, I need that."

What is our primary use case?

It's typically used for our interactions with our software engineers, especially when we are configuring or assigning resources to them. It is the way we get the virtual machine to be right-sized. They usually ask for more resources than they need and with this tool I can manage the resources.

How has it helped my organization?

There was a system with a Docker cluster that was having really bad issues. A server would go down and the machine would move to another server, in this case a virtual machine, bringing down the whole cluster. Thanks to vROps I was able to closely check the resource usage to spread the load, so instead of having three servers we moved to a more stable solution using eight servers.

vROps has helped to decrease overall downtime by about 20 percent.

In addition, we work here with a five-year budget and we need to have a really good forecast to design solutions because those solutions must last for five years. It's not easy to increase the resources of a solution in the middle of this five-year cycle. So vROps helps a lot in seeing how the load is increasing over time. In that way, I can forecast for more than a two-year period and do so for five years, at least.

What is most valuable?

The most valuable feature is the ability to check the right-sizing of a machine because that way I can assign the real resources that are needed.

It's also user-friendly. One of the things that I really like are the ready-to-use dashboards. You can get them from a dashboard marketplace where dashboards are contributed by other people. You can use them in your facility without any problem, and some of them are really useful.

The solution also provides proactive monitoring. It's good to have a baseline of how the machine is normally working. After that you can check if it has gone beyond this baseline. If something goes away from this baseline, it usually means you have a problem and you need to fix it.

What needs improvement?

There is room for improvement when it comes to the integration with Active Directory. Sometimes I need to log in to the application using my Active Directory account, instead of using the regular admin for vRealize Operations. If I want to deploy this tool to more users, I need that.

For how long have I used the solution?

I used vROps a lot about two years ago and I started with it again about two months ago. I'm the person who designed the whole VMware solution at ALMA Observatory and I support all of it and administer the VMware platform, among other things.

What do I think about the stability of the solution?

It's quite a stable solution. I have never had a problem with the solution. Every time I want to see something or check something, it's always there.

How are customer service and technical support?

I have not needed to call VMware for technical support for this solution.

Which solution did I use previously and why did I switch?

We did not have a previous solution. We only used the typical solution in vCenter for checking performance.

I wouldn't say that vROps replaced a lot of other tools but that's because there aren't too many products that are similar to vROps.

How was the initial setup?

We were already customers for vROps, but at first we were not using a lot. Then we needed to do an upgrade and it was not an easy path to follow. But in terms of the setup and configuration, it was straightforward and much better than the old versions. The last version I used was v4 and, compared to that, it was completely easy.

The deployment, even though I was doing other stuff, took one or two days.

What was our ROI?

I don't think the solution saves us money, but with it I can better say how the money is spent.

We provide services to our scientists. I can say, "I will provide you with 20 virtual machines, 20 TB of disk, bandwidth, and I know it costs X. The biggest impact is the way I can see where the resources are that we are using. That makes it worth the cost.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit expensive.

Licensing is an issue because there are always changes, and by that I mean cost increases. And that's not only for vROps but for VMware, vSphere, and all the products that are involved.

Which other solutions did I evaluate?

I used Turbonomic a long time ago, but only as a test.

What other advice do I have?

The implementation is easy. You just need to assign resources to install all the virtual machine requirements, but the process is straightforward. My biggest advice is to check the dashboard marketplace because you can find dashboards that are useful to you too. The dashboards are produced by the community. They are free, although some of them need container packs that you need to pay for, or you may need a licensee to use some of them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Analyst at a engineering company with 10,001+ employees
Real User
Dec 1, 2020
Decreased downtime by providing a lot of visibility into our environment
Pros and Cons
  • "It has been helpful around capacity planning, which we traditionally did on a yearly basis. However, since last year, I started using vROps to reclaim and save more resources. It has been helpful along those lines."
  • "If I could integrate with vCenter with vROps, then I could execute more things by managing vSphere from within vROps. That would be great."

What is our primary use case?

We have been able to use vROps to optimize our environment and do right-sizing for most of our VMs. vROps has also been able to help us in regards to forecasting and adware procurement. Therefore, we can see our utilization in the next six months and how we have been trending.

The company is multinational. We are still running on-premise with a plan of moving to the public cloud. At the end of the day, it will probably be a hybrid environment.

How has it helped my organization?

When it comes to apps and infrastructure, it provides us with valuable insights. 

It has been helpful around capacity planning, which we traditionally did on a yearly basis. However, since last year, I started using vROps to reclaim and save more resources. It has been helpful along those lines.

In the next six months, vROps will hopefully give me an accurate forecast. Also, it will be able to look at my environment and prove some vendor requirements wrong. 

What is most valuable?

The dashboards are interesting. We have been able to use the dashboard to monitor the environment. There is also a newer feature where we can share dashboards with people. We don't necessarily have to give them access to vROps. That has been great.

The optimization and performance are helpful.

What needs improvement?

If I could integrate with vCenter with vROps, then I could execute more things by managing vSphere from within vROps. That would be great.

For how long have I used the solution?

I have been using vROps for about a year. We got the license last year, but it could not be deployed until later in the year. 

What do I think about the stability of the solution?

It is a stable solution.

vROps has helped decrease downtime by 80 percent because it gives me a lot of visibility into my environment. With its performance optimization, we have been able to see things happening ahead of time. It also works concurrently with some other monitoring tools. For example, I am also using VMware Skyline, which has helped to drastically reduce downtime. 

I haven't had any downtime this year.

What do I think about the scalability of the solution?

If I see the infrastructure grow enough, then I will scale up.

I am the only one using vROps within the organization.

How are customer service and technical support?

The VMware technical support is helpful.

Which solution did I use previously and why did I switch?

Before now, we did not really have a tool for capacity planning. This is the first tool that we have used. It has been great.

How was the initial setup?

The initial setup was straightforward. The documentation is online, so I was able to deploy it before the training. The deployment took me three weeks. 

We don't have a test environment, so everything that I deploy has to go straight to production. However, when deploying vROps, I knew that it would not break service nor cost me downtime, so I decided to give it a shot.

What about the implementation team?

I did the deployment. Going through the documentation, I was able to get different options, picking the one that suits my environment.

If you are not that familiar with the deployment and how to do it correctly, then you may need an expert's advice or intervention at some point in time. You should be able to find your way around 75 percent of vROps. Overall, the solution has been great for someone who is technical.

Make sure you get the right advice and documentation for the deployment. So, if a person or customer is unable to deploy on vROps, then they should get the right expert to assist them with the deployment. Because if you have the wrong deployment, then that might put you in a mess and you might not get the value from vROps. If you are going to implement the solution, do it the right way.

At the moment, I am the only person managing vROps.

What was our ROI?

It is worth its cost. With VMware, you always get your value for your money. 

vROps has saved us a lot because it has reduced our procurement costs. Usually, we would have a rise in procurement costs at the beginning of the first quarter. We haven't seen that going into 2021.

What's my experience with pricing, setup cost, and licensing?

The solution has a huge cost. If we could just have one license covering everything that vROps can do, that would be great. I would prefer it this way.

We need a separate license for vRealize Log Insight, which has not been integrated. However, it's something I'm looking forward to using.

Which other solutions did I evaluate?

We did not look at any of their competitors.

What other advice do I have?

We are still running vROps in parallel with some products that we are currently using. However, I am seeing the opportunity for it to take over from our other tools in the future.

From what I have read, it is a great tool that you can use across multiple clouds.

We are planning on implementing VMware's Tanzu solution along with vROps for Kubernetes monitoring/management in Q1 2020. I am currently familiarizing myself with it because I know it's something that I will be deploying pretty soon.

I would rate this solution as a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, Sever Storage at a healthcare company with 10,001+ employees
Real User
Sep 13, 2018
Gives us a single pane of glass for DRS and SRM policies as well as alerts on CPU, memory, and disk I/O
Pros and Cons
  • "You take all of vCenter's built-in items and you've got one pane of glass for the policies: DRS policies, SRM policies, all of those things work well with VROps."
  • "We're on the 6.0 version, so it does lack a little bit of that intuitiveness. You have to have some experience with VMware to get around inside of it."

What is our primary use case?

We're trying to use it for automation purposes, the automation of the process of consolidating hardware. We've had it installed for about 18 months and there's so much more we know it can do, but it's doing everything we know how to do with it right now.

How has it helped my organization?

The new features in v6.7 are going to bring a lot of our use case to fruition for us. Right now, we just don't have enough insider training to make that a reality. That was one of the reasons for coming here, to VMworld 2018: To improve our knowledge and figure out exactly what we could do with it. The sky's the limit now. Everything I see in 6.7, we're so looking forward to using it.

There was a course today on optimization and it was absolutely fantastic because everything that we want to do, using tags for SQL licenses and optimizing the hosts; for tiering - we have tier-1 servers, tier-2 servers, and test - so to be able to organize those and keep them on the host that they're supposed to be on, goes a long way. We have a very, I won't say untrained staff, but a young staff and to automate this process so that they can't make the mistakes - or if they make a mistake - it goes a long way towards helping with that.

What we've taken from VMworld is going to help us to push it to the next level.

We can also see things happening before the users do, which is huge. There's nothing worse than getting 50 tickets from the user community and you didn't even know that something was going on. If we start getting the alerts because we've got SLAs and the like on CPU and memory and disk I/O, those are already in place. Now, we know before the users.

What is most valuable?

Its most valuable features are the automation and the preventive nature that's built into it. For example, for the younger techs who are doing things in vCenter, you can change their security so they can only do certain things, but that doesn't negate them from migrating a production server into test, while keeping them from doing something that they just shouldn't do, storage-wise or CPU-wise. We all make that mistake of, "Oh, I'm going to just give this server 20 CPU," and then all of a sudden you have no resources on your host. This prevents that.

You put the rules in place. You take all of vCenter's built-in items and you've got one pane of glass for the policies: DRS policies, SRM policies, all of those things work well with vROps.

What needs improvement?

We're on the 6.0 version, so it does lack a little bit of that intuitiveness. You have to have some experience with VMware to get around inside of it. That's one of the reasons that I've loved what I've seen so far with 6.7. We've already downloaded the installation remotely and we're just waiting to get back home so that we can actually do our upgrade. That's the first thing we're doing Monday is upgrading to 6.7.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability - never an issue. We haven't had any problems at all.

What do I think about the scalability of the solution?

Regarding scalability, it has done everything for us. Our first install of operations was with about 20 blades and we're now up over 100. It has grown with us. We add licenses, it takes on the new logs and everything else that it needs to. We can go in within a couple days and we already see the benefits of adding those additional hosts. The user interface shows us the information we want to see from them in the dashboards.

How are customer service and technical support?

We have not used vROps technical support, but VMware support has been top-notch. Any time we call, they take care of it. They take ownership, which is great.

Which solution did I use previously and why did I switch?

We didn't have anything in place, we were just vCenter. But with vCenter, you don't get the alarms and alerts in an intuitive fashion and you don't have the organization that you have with vROps. It goes a long way with that one pane of glass.

What was our ROI?

It has provided us some cost savings for the high-capacity and our ability to manage that. We haven't seen the benefits for the users because we don't have enough experience yet. And I think that's what 6.7 is going to allow us to take to the next level.

Across all of our clusters from test through tier-1 and tier-2, we were way over-provisioned. We weren't taking on the features of over-committing and things along those lines, so I went from 45 blades or 45 hosts, down to 35, and I was able to just shut the other 10 off. When it came time for a hardware refresh, I no longer needed those 10, I no longer needed to get support on those 10. Ten blades at $20,000 a piece, that's a $200,000 savings. In its simplest form, that's huge, especially in the healthcare industry, where they're constantly chopping our budgets. So that $200,000 in the course of 18 months helped me.

What other advice do I have?

Install and do an evaluation and you'll be looking for licensing within a few days of your installation. It won't take the whole 30 days to figure it out.

My rating of eight out of 10 is strictly the result of my own experience with version 6.0. If I had to do rate version 6.7 - and I don't even have it installed - I would probably give it a 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AmmarRasheed - PeerSpot reviewer
Principal Consultant at a computer software company with 1,001-5,000 employees
Real User
Top 20
Oct 26, 2021
Beneficial reports, effective monitoring, and good support
Pros and Cons
  • "I have found the reporting tool, capacity planning, and reports for performance monitoring the most valuable features."
  • "VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot."

What is our primary use case?

We use VMware vRealize Operations (vROps) for IT administrators to monitor our environment.

What is most valuable?

I have found the reporting tool, capacity planning, and reports for performance monitoring the most valuable features.

What needs improvement?

VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot.

For how long have I used the solution?

I have been using VMware vRealize Operations (vROps) for approximately four years.

What do I think about the stability of the solution?

After three years of using the solution is started to have some operational issues. I was using version 6.5 or 6.7 and we had to restart the solution for it to function well. I believe the new version has fixed the issues we were facing.

What do I think about the scalability of the solution?

The scalability of VMware vRealize Operations (vROps) is limited. It should be open to any platform and handle hybrid deployments. For example, on-premise and cloud at the same time.

How are customer service and support?

The technical support has been good in our experience.

How was the initial setup?

The installation is a medium level of difficulty.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

What other advice do I have?

VMware vRealize Operations (vROps) is a good tool that users can use for reporting purposes, forecasting, performance analysis, and in-depth troubleshooting. It is very useful.

I rate VMware vRealize Operations (vROps) an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
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Updated: December 2025
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.