We use this solution to monitor the virtual infrastructure health with deep-dive analytics ensuring hypervisors, VMs, network, and storage health. We can also use it for future forecasts for virtual machines, and allocate additional resources for where contention occurs.
Manager Data Center & Services at a financial services firm with 1,001-5,000 employees
A good infrastructure monitoring & analytics collection tool that could benefit from an improved licensing model
Pros and Cons
- "We like that we are able to combine all infrastructure monitoring using this solution, meaning we receive analytics from across our whole network."
- "We would like to see an improved licensing model to be set up for this solution. The current model charges per CPU, as opposed to being product-based, which would allow us to monitor our complete virtual infrastructure under a single license."
What is our primary use case?
How has it helped my organization?
Efficient use of resources/planning has helped my organization.
What is most valuable?
We like that we are able to combine all infrastructure monitoring using this solution, meaning we receive analytics from across our whole network.
What needs improvement?
We would like to see an improved licensing model to be set up for this solution. The current model charges per CPU, as opposed to being product-based, which would allow us to monitor our complete virtual infrastructure under a single license.
Buyer's Guide
VMware Aria Operations
March 2026
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
For how long have I used the solution?
I have been using this product for two years.
What other advice do I have?
We would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a tech services company with 51-200 employees
Predictive actions, monitoring, and reporting features are all useful
Pros and Cons
- "I've found vROps' predictive actions, monitoring, reporting, and provisioning features to be useful."
- "I've found vROps' predictive actions, monitoring, reporting, and provisioning features to be useful."
- "I want vROps to have wider compatibility with older hardware. In this country, many companies have older hardware, so sometimes we can't support all the newest features."
- "I want vROps to have wider compatibility with older hardware."
What is most valuable?
I've found vROps' predictive actions, monitoring, reporting, and provisioning features to be useful.
What needs improvement?
I want vROps to have wider compatibility with older hardware. In this country, many companies have older hardware, so sometimes we can't support all the newest features. Often the old hardware manages and hosts mission-critical applications, but we have trouble migrating to newer hardware that supports the latest features.
For how long have I used the solution?
I've been using VMware vROps for eight years.
What do I think about the stability of the solution?
VMware vROps is highly stable.
What do I think about the scalability of the solution?
If you have the proper licensing, vROps is highly scalable.
How are customer service and support?
I live in Venezuela, and this country is blocked by sanctions, but when we had VMware support, it was excellent.
How was the initial setup?
If you have the proper knowledge, it's easy to set up vROps.
What other advice do I have?
I rate VMware vROps eight out of 10. It's a good solution. I love it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VMware Aria Operations
March 2026
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
Principal Consultant at Systems Limited
Beneficial reports, effective monitoring, and good support
Pros and Cons
- "I have found the reporting tool, capacity planning, and reports for performance monitoring the most valuable features."
- "VMware vRealize Operations (vROps) is a good tool that users can use for reporting purposes, forecasting, performance analysis, and in-depth troubleshooting."
- "VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot."
- "VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot."
What is our primary use case?
We use VMware vRealize Operations (vROps) for IT administrators to monitor our environment.
What is most valuable?
I have found the reporting tool, capacity planning, and reports for performance monitoring the most valuable features.
What needs improvement?
VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot.
For how long have I used the solution?
I have been using VMware vRealize Operations (vROps) for approximately four years.
What do I think about the stability of the solution?
After three years of using the solution is started to have some operational issues. I was using version 6.5 or 6.7 and we had to restart the solution for it to function well. I believe the new version has fixed the issues we were facing.
What do I think about the scalability of the solution?
The scalability of VMware vRealize Operations (vROps) is limited. It should be open to any platform and handle hybrid deployments. For example, on-premise and cloud at the same time.
How are customer service and support?
The technical support has been good in our experience.
How was the initial setup?
The installation is a medium level of difficulty.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is expensive.
What other advice do I have?
VMware vRealize Operations (vROps) is a good tool that users can use for reporting purposes, forecasting, performance analysis, and in-depth troubleshooting. It is very useful.
I rate VMware vRealize Operations (vROps) an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Director Solutions Architect - EMEA & APAC at Blue Medora
Extend VMware vRealize Operations Through Blue Medora True Visibility Suite
Pros and Cons
- "By using vROps plus Blue Medora TVS you can Maximize Performance, Minimize InvestmentReduce the IT tools, eliminate silos and boost IT productivity by up to 67%."
- "One missing component was the integration of Log Insight and vRealize Business within vROps."
What is our primary use case?
For most data center operations teams, it is pretty hard to get a comprehensive view of what’s going on in their IT ecosystem. Virtualization and cloud service abstractions have made cross-platform relationships between different layers of the IT stack more complex. Heterogeneous, hybrid environments are the norm. IT pros have found visibility to be the #1 challenge facing operations teams. VMware Blue Medora management packs aggregate operations data from the leading server, storage,compute and database applications into vRealize Operations for rich analytics and helped to achieve full stack view of the environment.
How has it helped my organization?
Using VMware vRealize Operations with Blue Medora TVS helped to centralize data center operations monitoring platform. By adding the True Visibility Suite, its helped to monitor applications, database, virtualization/cloud, compute, network and storage using one monitoring platform.
What is most valuable?
All the Blue Medora vROps management packs have features like:
· OOTB dashboards
· Collected metrics
· OOTB Reports
· Alerts and recommendations
· External relationships
· Capacity planning
- Reduced cross-team friction by eliminating MTTI hunts through, siloed infrastructure tools.
- True Visibility customers can see up to 50% reduction in time for root cause
analysis. - Cleared up alert storms with built-in policies that disable alerts for your dev environment and other less-critical resources.
- Increased tier I app availability up to 50% by pinpointing problems faster and more accurately with dependency-aware dashboards.
- Were able to drill down to native-tool detail to find noisy.

What needs improvement?
One missing component was the integration of Log Insight and vRealize Business within vROps. But, with the new version of vROps (v6.5 & v6.6), this requirement was also met with, as the other products in vRealize Suite are now fully-integrated.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
As such, no stability issues were experienced from vROps during deployment, configuration, and the collection of metrics and data into the platform.
What do I think about the scalability of the solution?
The client decided to add an additional node to increase the capacity and resources within vROps analytics cluster so it could support the additional metrics collection process. You can scale vertically or horizontally.
How are customer service and technical support?
I have received excellent support from VMware & Blue Medora support team.
How was the initial setup?
Yes, Engineered by Blue Medora and validated by VMware, the True Visibility Suite included an extensive knowledge portal and includes 24/7/365 individualized technical support
What about the implementation team?
It was implemented in-house
What was our ROI?
By using vROps plus Blue Medora TVS you can Maximize Performance, Minimize Investment
Reduce the IT tools, eliminate silos and boost IT productivity by up to 67%.
• Deploy in minutes without additional services or expertise.
• Maintain performance, reduce administration with agentless design.
What's my experience with pricing, setup cost, and licensing?
The True Visibility Suite is available in three editions: Standard, Advanced and Enterprise.
These packages align with the various infrastructure teams, and offer a convenient
way to pick the best package that applies, without being tethered to just one vendor or
device type.
Which other solutions did I evaluate?
There were a couple of options that we considered, like Microsoft SCOM and SolarWinds, but the level of monitoring and dashboard visibility wasn’t there.
What other advice do I have?
- Conduct workshops and capture monitoring requirements at a high level; document and understand the customer's requirements.
- Study the customer’s infrastructure, as it will be useful during the implementation stage.
- Align the customer's requirements, so that all the required systems are monitored in the vROps platform.
- Work out the network firewall rules that are required to configure vROps.
- Use the vROps sizing guidelines and sizing guide spreadsheet prior to vROps deployment.
- Deploy the remote collectors for bigger environments as it puts less load on the analytics cluster.
- Post deployment of vROps, you should create a full-stack relationship dashboard, as it helps to identify issues at various tiers in a typical 3-2-1 type environment.
- Make use of role-based user account management.
- Avoid taking snapshots or backups of vROps nodes during DT window.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. VMware and Blue Medora are Technology Alliance Partners. VMware is also an investor in Blue Medora.
Senior Technical Manager at a tech services company with 11-50 employees
Enables our clients to manage their environments and trim VMs or resources that are not needed
Pros and Cons
- "The capacity planning is one of the most valuable features. That is brilliant."
- "I don't think there's any other monitoring software that I'd choose or sell to a customer."
- "vROps is a bit expensive and that's a reason that small clients say, "No, I don't think we need this.""
What is our primary use case?
For our clients, vROps is used for managing their environments, having a single pane of glass, so they can go in and have a view of what's actually going on in their environments. That's especially true when it comes to TCO perspectives. When it comes to the TCO, they get to realize how they can start trimming down VMs that are not working, or cutting down on the resources that those VMs are using. That helps them do better in their environment and to lower their operational costs at the end of the day.
We do have the big enterprises; we've got quite an extensive team that looks after clients. But my clients are SMB clients and are where we see a need for vRealize Operations.
How has it helped my organization?
For me and my clients there's a very big benefit from a monitoring perspective. It provides proactive monitoring and helps instantly. It gives you this one dashboard with an overview of everything that you're busy with, within the environment. You can get notifications, on time, to deal with a situation and it also gives you references to what you can do and what you can't do, or what is recommended by VMware. It has links for you to find the resolution to the problem. From that perspective, it's brilliant. I don't think anybody could ever ask for anything over and above that. It's very proactive.
vROps has also enabled us to replace tools. SolarWinds is one.
What is most valuable?
The capacity planning is one of the most valuable features. That is brilliant. A lot of clients, especially now due to COVID-19, are in a situation where they don't have a lot of money to spend. They're looking at what the best way is to start cutting costs, especially from an IT perspective. A lot of companies look at it from an IT perspective rather than anything else when it comes to business. That's key.
Also, the integration with Blue Medora is brilliant, especially the way it can let you know if there is a problem in the environment, and various ways to fix the issue.
In addition, for me, it is seamless and easy to get to know. It's quite straightforward and it's a nice product. The user-friendliness is brilliant. At some point you need to just keep kicking and kicking until you get what you really want. But from a user perspective, it's quite straightforward in terms of being able to understand as to what is going on and how to get to specific pages. The first page gives you everything. It highlights everything: your risk, your health, and that kind of stuff, with the dashboard. It is quite easy to use, especially once you've kicked around a little. From there, I don't think you should even encounter an issue.
The integration with vRealize Log Insight is amazing for me. I don't think there's any other monitoring software that I'd choose or sell to a customer. That's especially true now from a vSAN perspective and getting the logging side integrated into the solution. The correspondence and the communication between the two products is great. I would always recommend going down that route.
For how long have I used the solution?
I've used vROps for about a year.
I have used it a handful of times when it comes to client deployment. But there's time required to get my head in the game with it, because there is a lot when it comes to the product itself. We are going to be installing it in our lab as well, to get more clarity around how it works, especially when it comes to the integration with Blue Medora and those kinds of things.
On a scale of one to 10, I'd say I'm probably a four when it comes to vROps, but I hope that I'll actually get to 10, to be the best in it. It's a very brilliant product. I love it, the way it works, all the functionality. Everything about it is just amazing.
What do I think about the stability of the solution?
The stability is great. On a scale of one to 10 I would put it at 10.
What do I think about the scalability of the solution?
The scalability is also great. I haven't played with it that extensively but, from my understanding and from what I know, you can scale as much as you need to. As long as you understand the dashboards and how to create them, you should be okay. From that perspective I think it rates quite well.
How was the initial setup?
The initial setup is straightforward. You just download the OBA and—"Bob's your uncle." The installation guide is also very helpful. They give you a step-by-step guide for how to deploy it. If you read the document, you'll be okay from the beginning until the end. You shouldn't have a problem.
If it's just a basic deployment, and if you've already got the OBA, it should only take a good 30 minutes, and that would be a lot. I'm just covering my bases, in case there is anything that may not have been taken into consideration. But plus/minus 30 minutes should be enough to do a basic deployment.
Currently there are five of us in the company who are using the product or who are familiar with the product. From a maintenance perspective, the dashboard does most of the job. One person can have a look at it and there are the rest of the guys on the back-end for support. I don't think it needs 10,000 people looking after the product. The product is an automated, driven process. You just need to look at the dashboard and understand what it says and it should make the job a lot easier. You shouldn't need more than one or two people looking at the product every day.
What was our ROI?
Overall, the value you get from a vRealize is definitely worth the cost.
What's my experience with pricing, setup cost, and licensing?
vROps is a bit expensive and that's a reason that small clients say, "No, I don't think we need this." From a pricing perspective, it is quite steep. But "expensive" is relative, depending on what you need. Others might say, "It is expensive, but I think we can use it to better our environment." It is quite an expensive product. But if you really require something, you'll do it anyway.
Which other solutions did I evaluate?
The main difference between vROps and the SolarWinds solution is the integration to the VMware stack in its entirety, and the opportunity to integrate it with different product sets, like Blue Medora. That makes it quite a different solution compared to SolarWinds which, as far as I know, doesn't have that type of integration. Maybe there is something new along those lines with SolarWinds and I just haven't looked at it, but I've never seen those types of integrations when it comes to SolarWinds.
What other advice do I have?
When we speak to clients about it they often say, "I'll think about it." I think the best thing for them to do would be to actually use it, with the 60-day trial. They should play around with the tool and then come back and say, "This is what I can do in the product." That way, they would see what the product is about. I'd rather they experience something than somebody else telling them about it. Clients have access to VMware. They can download the solution from wherever they are and then start playing with it. They need to see what it can do and realize, "Wow, what an amazing tool." They need to see the benefits of the tool. It's the best monitoring tool. It is expensive, but expensive is relative. It's a matter of the client having a play with the tool and realizing what an amazing tool we have.
My clients are quite small so when they do use it, it's when I'm with them. They don't understand what the product does. For me it's a big thing, but for them, it's neither here nor there. They say, "We'll deal with it when we can. We'll look into it whenever we've got the time." It's never the situation where I've come back and my client is saying "Wow, that is brilliant!" They say it's brilliant when I do it but they don't go back and start utilizing the tool. So I don't really always get the feedback that I desire.
One of my colleagues is busy with a deployment at one of our clients and he's also doing the Blue Medora integration. I talk to him on a daily basis just to get an update, and he's amazed at what vRealize can do. From that perspective I think that we're quite happy with the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrators.
Data Center Engineering at Corporación Nacional de Telecomunicaciones
Integrations with operating systems are intuitive and easy to install but there should be more integration
Pros and Cons
- "The tool helped the organization in all monitoring tasks when being delivered as a service for customers helps them to generate early alarm templates, being a cloud service provider is delivered as part of the IaaS to generate memory consumptions processing and storage additionally can be configured parameters such as networking and services that are configured on virtual machines."
- "The tool has many benefits in the monitoring and template functions to integrate with various virtual machine operating systems in the cloud service."
- "The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts."
- "However, in the new features, I would like to include more online documentation that can help service generate early alerts."
What is our primary use case?
Our primary use case is for monitoring as a service for cloud clients, which generates early metrics that can be detected on time and corrected, the added value that this service has delivered a feature in the form of the cloud of the corporation. The administration is very intuitive, however, you must have high knowledge of management of virtualization components. Additionally, service components and licensing topics must be kept up-to-date by verifying the cost-benefit to deliver as a service aggregated that have this service we deliver as a feature in the form of the Cloud of the Corporation.
How has it helped my organization?
The tool helped the organization in all monitoring tasks when being delivered as a service for customers helps them to generate early alarm templates, being a cloud service provider is delivered as part of the IaaS to generate memory consumptions processing and storage additionally can be configured parameters such as networking and services that are configured on virtual machines. The counter you have is the license that must be configured in order to have all the games you have, cloud computing.
What is most valuable?
The tool has many benefits in the monitoring and template functions to integrate with various virtual machine operating systems in the cloud service. Integrations with operating systems are intuitive and easy to install. The most important value is the value it delivers in a cloud service to generate early alerts in cloud services. In short, this is the most granular value that this service delivers to customers, in the administration part you have facilities for the ease of documentation on the web
What needs improvement?
The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts. A service provider must be generated and coupled to new technologies, as a service provider we have advanced and generated as the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare them. l can help service administrators generate early alerts, for a service provider should be generated and coupled to new technologies. As a service provider we have advanced and generated with the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare
For how long have I used the solution?
I have been using vROps for five years.
How are customer service and technical support?
Technical support is excellent.
Which other solutions did I evaluate?
We did evaluate other solutions.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at Terrific Tech
Improves efficiency and allows for easy monitoring of the infrastructure capacity
Pros and Cons
- "The most valuables features are the collection of assets, security, and configuration data settings from each networked virtual environment in the system."
- "This has reduced the time required to provision the various workloads thereby improving our service delivery as ICT Operations."
- "Certificate Management should be simplified for non-technical staff members."
- "Certificate Management should be simplified for non-technical staff members."
What is our primary use case?
VMware vRealize Operations combines multiple VMware components to deliver integrated performance, capacity, and configuration management capabilities for VMware vSphere, physical and hybrid cloud environments.
I have used VMware vRealize Operations for automating the configuration of provisioning various workloads for our ICT Operations staff.
How has it helped my organization?
This has reduced the time required to provision the various workloads thereby improving our service delivery as ICT Operations.
This solution provides for easy monitoring of the ICT Infrastructure capacity.
There is Workload Optimization that has new host-based placement, fully automated mode, and a historical view of all the nodes.
What is most valuable?
The most valuables features are the collection of assets, security, and configuration data settings from each networked virtual environment in the system. This is very key to our decision making.
The introduction of cross-cloud migration is a plus as this improved efficiency for data center staff.
What needs improvement?
Certificate Management should be simplified for non-technical staff members.
There is a need for revamping the reporting and improvement on Dashboard to include statistics, which can be used by Finance people on capacity management.
There is a need for improving integration with other hybrid virtual environments.
For how long have I used the solution?
We have been using this solution for five years.
What do I think about the stability of the solution?
The soultion is very stable.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and technical support?
The technical support is superb.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
The initial setup was moderately complex.
What about the implementation team?
It is a mix, where we use our own trained staff with the help of local VMware Partners. The partners are well equipped and have high expertise.
What was our ROI?
A lot can be realized in terms of efficiencies, including improved service delivery.
What's my experience with pricing, setup cost, and licensing?
There is a need for training so as to get qualified staff to set up the environment.
The initial costs are a bit on the higher side but the licensing is flexible.
Which other solutions did I evaluate?
We evaluated third-party solutions such as RackNap.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a financial services firm with 1,001-5,000 employees
Video Review
Alerts you of coming failures and will give you a scalable plan to scale your storage
Pros and Cons
- "Vmware always gives us the best support. They are friendly to talk to and they understand the real impact of what's happening. They are trying to get into the issue as one of your team. They also fit into your working hours to solve your issues."
- "This solution has helped to improve my organization because we use it for reporting when management wants to know what we have in the data center in our virtualization environment, it can alert us as to what resources we need to buy for the next financial year, prevent downtime by warning of upcoming failures, and help us efficiently reuse resources so we save a lot with it."
- "They can change the interface for the 6.7 vSphere that would make it more simple and more friendly. I think changing the interface of the operations manager would be good. It's friendly to use right now but it would simplify it more."
- "They can change the interface for the 6.7 vSphere that would make it more simple and more friendly."
What is our primary use case?
We use this solution to see what we have inside of the virtual environment. We can see the compute nodes and what issues it has. We can also see the networking, data storage, all the recommendations, the issues, and the compilation as well.
How has it helped my organization?
This solution has helped to improve my organization because we use it for reporting when management wants to know what we have in the data center in our virtualization environment. We can just send the reports over the vRealize Operations and it will tell how much we consume in our environment. Also, it can alert us as to what resources we need to buy for the next financial year.
When you open the vRealize Operations, usually it will alert you what the misconfiguration is in your environment and that misconfiguration can cause failures in your environment. It alerts you with more than one type of alert like, blue, red, critical, just a warning, and with a daily solving for issues that prevent a lot of downtime. For example, it will alert you if you have thin provisioning and what's overcommitment in your storage. It will alert you that you are consuming most of the storage and that you will have a coming failure. This helps you to move forward before the downtime happens.
For the cost saving, it has a feature that will tell if you can provide computer resources to a better machine that isn't being used so you can retrieve back those resources and provide it to another department. It will enable you to efficiently use the resources that you have, more than just wasting the resources of the department. You can retrieve it back, and you will get all of the suggestions from reports in the Operations manager. You will save a lot with it.
What is most valuable?
The most valuable feature is the feature that alerts you when you have any issues or when you may face any upcoming issues. It can alert you within the day or two days before. It can also help you if you want to scale your environment. It will give you a scalable plan to scale your storage or the compute nodes. You can give it the percentage you want to scale it and it will guide you to have the resources for that.
Usually, we use it for reporting when the management's asking us, without any technical output, they want to know what we have in the data center in our virtualization environment. We can just send the reports over the vRealize Operations, and it will tell how much we consume in our environment.
It is user-friendly. As it's a management product, you usually don't have downtime. It will not impact anything.
What needs improvement?
They can change the interface for the 6.7 vSphere that would make it more simple and more friendly. I think changing the interface of the operations manager would be good. It's friendly to use right now but it would simplify it more.
What do I think about the stability of the solution?
It's stable. We don't have any bugs or any issues with it.
How are customer service and technical support?
VMware always gives us the best support. They are friendly to talk to and they understand the real impact of what's happening. They try to get into the issue as one of your team. They also fit into your working hours to solve your issues.
What about the implementation team?
We installed it with a partner, Epsilon ITs. It was a very simple installation. We did not request an advanced team.
What was our ROI?
We measure ROI by seeing the graph of our investment in the data center for the computer resources, as well on the storage. We see the graph starting to lower because we start reusing the resources that we provide to the other departments. If we have a scale of 30% for every three years, it becomes twenty or fifteen.
What other advice do I have?
I would give this solution a nine. One for the future improvement.
I would recommend it, and especially if you have a huge environment, it will easily give you a complete view of what's inside and what configuration is in it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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Good job brother, your review met almost the quality management cycle. Congrats