We use VMware vRealize Operations (vROps) for IT administrators to monitor our environment.
Principal Consultant at Systems Limited
Beneficial reports, effective monitoring, and good support
Pros and Cons
- "I have found the reporting tool, capacity planning, and reports for performance monitoring the most valuable features."
- "VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot."
What is our primary use case?
What is most valuable?
I have found the reporting tool, capacity planning, and reports for performance monitoring the most valuable features.
What needs improvement?
VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot.
For how long have I used the solution?
I have been using VMware vRealize Operations (vROps) for approximately four years.
Buyer's Guide
VMware Aria Operations
August 2025

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What do I think about the stability of the solution?
After three years of using the solution is started to have some operational issues. I was using version 6.5 or 6.7 and we had to restart the solution for it to function well. I believe the new version has fixed the issues we were facing.
What do I think about the scalability of the solution?
The scalability of VMware vRealize Operations (vROps) is limited. It should be open to any platform and handle hybrid deployments. For example, on-premise and cloud at the same time.
How are customer service and support?
The technical support has been good in our experience.
How was the initial setup?
The installation is a medium level of difficulty.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is expensive.
What other advice do I have?
VMware vRealize Operations (vROps) is a good tool that users can use for reporting purposes, forecasting, performance analysis, and in-depth troubleshooting. It is very useful.
I rate VMware vRealize Operations (vROps) an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Director Solutions Architect - EMEA & APAC at Blue Medora
Extend VMware vRealize Operations Through Blue Medora True Visibility Suite
What is our primary use case?
For most data center operations teams, it is pretty hard to get a comprehensive view of what’s going on in their IT ecosystem. Virtualization and cloud service abstractions have made cross-platform relationships between different layers of the IT stack more complex. Heterogeneous, hybrid environments are the norm. IT pros have found visibility to be the #1 challenge facing operations teams. VMware Blue Medora management packs aggregate operations data from the leading server, storage,compute and database applications into vRealize Operations for rich analytics and helped to achieve full stack view of the environment.
How has it helped my organization?
Using VMware vRealize Operations with Blue Medora TVS helped to centralize data center operations monitoring platform. By adding the True Visibility Suite, its helped to monitor applications, database, virtualization/cloud, compute, network and storage using one monitoring platform.
What is most valuable?
All the Blue Medora vROps management packs have features like:
· OOTB dashboards
· Collected metrics
· OOTB Reports
· Alerts and recommendations
· External relationships
· Capacity planning
- Reduced cross-team friction by eliminating MTTI hunts through, siloed infrastructure tools.
- True Visibility customers can see up to 50% reduction in time for root cause
analysis. - Cleared up alert storms with built-in policies that disable alerts for your dev environment and other less-critical resources.
- Increased tier I app availability up to 50% by pinpointing problems faster and more accurately with dependency-aware dashboards.
- Were able to drill down to native-tool detail to find noisy.

What needs improvement?
One missing component was the integration of Log Insight and vRealize Business within vROps. But, with the new version of vROps (v6.5 & v6.6), this requirement was also met with, as the other products in vRealize Suite are now fully-integrated.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
As such, no stability issues were experienced from vROps during deployment, configuration, and the collection of metrics and data into the platform.
What do I think about the scalability of the solution?
The client decided to add an additional node to increase the capacity and resources within vROps analytics cluster so it could support the additional metrics collection process. You can scale vertically or horizontally.
How are customer service and technical support?
I have received excellent support from VMware & Blue Medora support team.
How was the initial setup?
Yes, Engineered by Blue Medora and validated by VMware, the True Visibility Suite included an extensive knowledge portal and includes 24/7/365 individualized technical support
What about the implementation team?
It was implemented in-house
What was our ROI?
By using vROps plus Blue Medora TVS you can Maximize Performance, Minimize Investment
Reduce the IT tools, eliminate silos and boost IT productivity by up to 67%.
• Deploy in minutes without additional services or expertise.
• Maintain performance, reduce administration with agentless design.
What's my experience with pricing, setup cost, and licensing?
The True Visibility Suite is available in three editions: Standard, Advanced and Enterprise.
These packages align with the various infrastructure teams, and offer a convenient
way to pick the best package that applies, without being tethered to just one vendor or
device type.
Which other solutions did I evaluate?
There were a couple of options that we considered, like Microsoft SCOM and SolarWinds, but the level of monitoring and dashboard visibility wasn’t there.
What other advice do I have?
- Conduct workshops and capture monitoring requirements at a high level; document and understand the customer's requirements.
- Study the customer’s infrastructure, as it will be useful during the implementation stage.
- Align the customer's requirements, so that all the required systems are monitored in the vROps platform.
- Work out the network firewall rules that are required to configure vROps.
- Use the vROps sizing guidelines and sizing guide spreadsheet prior to vROps deployment.
- Deploy the remote collectors for bigger environments as it puts less load on the analytics cluster.
- Post deployment of vROps, you should create a full-stack relationship dashboard, as it helps to identify issues at various tiers in a typical 3-2-1 type environment.
- Make use of role-based user account management.
- Avoid taking snapshots or backups of vROps nodes during DT window.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. VMware and Blue Medora are Technology Alliance Partners. VMware is also an investor in Blue Medora.
Buyer's Guide
VMware Aria Operations
August 2025

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Data Center Engineering at Corporación Nacional de Telecomunicaciones
Integrations with operating systems are intuitive and easy to install but there should be more integration
Pros and Cons
- "The tool helped the organization in all monitoring tasks when being delivered as a service for customers helps them to generate early alarm templates, being a cloud service provider is delivered as part of the IaaS to generate memory consumptions processing and storage additionally can be configured parameters such as networking and services that are configured on virtual machines."
- "The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts."
What is our primary use case?
Our primary use case is for monitoring as a service for cloud clients, which generates early metrics that can be detected on time and corrected, the added value that this service has delivered a feature in the form of the cloud of the corporation. The administration is very intuitive, however, you must have high knowledge of management of virtualization components. Additionally, service components and licensing topics must be kept up-to-date by verifying the cost-benefit to deliver as a service aggregated that have this service we deliver as a feature in the form of the Cloud of the Corporation.
How has it helped my organization?
The tool helped the organization in all monitoring tasks when being delivered as a service for customers helps them to generate early alarm templates, being a cloud service provider is delivered as part of the IaaS to generate memory consumptions processing and storage additionally can be configured parameters such as networking and services that are configured on virtual machines. The counter you have is the license that must be configured in order to have all the games you have, cloud computing.
What is most valuable?
The tool has many benefits in the monitoring and template functions to integrate with various virtual machine operating systems in the cloud service. Integrations with operating systems are intuitive and easy to install. The most important value is the value it delivers in a cloud service to generate early alerts in cloud services. In short, this is the most granular value that this service delivers to customers, in the administration part you have facilities for the ease of documentation on the web
What needs improvement?
The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts. A service provider must be generated and coupled to new technologies, as a service provider we have advanced and generated as the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare them. l can help service administrators generate early alerts, for a service provider should be generated and coupled to new technologies. As a service provider we have advanced and generated with the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare
For how long have I used the solution?
I have been using vROps for five years.
How are customer service and technical support?
Technical support is excellent.
Which other solutions did I evaluate?
We did evaluate other solutions.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at Terrific Tech
Improves efficiency and allows for easy monitoring of the infrastructure capacity
Pros and Cons
- "The most valuables features are the collection of assets, security, and configuration data settings from each networked virtual environment in the system."
- "Certificate Management should be simplified for non-technical staff members."
What is our primary use case?
VMware vRealize Operations combines multiple VMware components to deliver integrated performance, capacity, and configuration management capabilities for VMware vSphere, physical and hybrid cloud environments.
I have used VMware vRealize Operations for automating the configuration of provisioning various workloads for our ICT Operations staff.
How has it helped my organization?
This has reduced the time required to provision the various workloads thereby improving our service delivery as ICT Operations.
This solution provides for easy monitoring of the ICT Infrastructure capacity.
There is Workload Optimization that has new host-based placement, fully automated mode, and a historical view of all the nodes.
What is most valuable?
The most valuables features are the collection of assets, security, and configuration data settings from each networked virtual environment in the system. This is very key to our decision making.
The introduction of cross-cloud migration is a plus as this improved efficiency for data center staff.
What needs improvement?
Certificate Management should be simplified for non-technical staff members.
There is a need for revamping the reporting and improvement on Dashboard to include statistics, which can be used by Finance people on capacity management.
There is a need for improving integration with other hybrid virtual environments.
For how long have I used the solution?
We have been using this solution for five years.
What do I think about the stability of the solution?
The soultion is very stable.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and technical support?
The technical support is superb.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
The initial setup was moderately complex.
What about the implementation team?
It is a mix, where we use our own trained staff with the help of local VMware Partners. The partners are well equipped and have high expertise.
What was our ROI?
A lot can be realized in terms of efficiencies, including improved service delivery.
What's my experience with pricing, setup cost, and licensing?
There is a need for training so as to get qualified staff to set up the environment.
The initial costs are a bit on the higher side but the licensing is flexible.
Which other solutions did I evaluate?
We evaluated third-party solutions such as RackNap.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a financial services firm with 1,001-5,000 employees
Video Review
Alerts you of coming failures and will give you a scalable plan to scale your storage
Pros and Cons
- "Vmware always gives us the best support. They are friendly to talk to and they understand the real impact of what's happening. They are trying to get into the issue as one of your team. They also fit into your working hours to solve your issues."
- "They can change the interface for the 6.7 vSphere that would make it more simple and more friendly. I think changing the interface of the operations manager would be good. It's friendly to use right now but it would simplify it more."
What is our primary use case?
We use this solution to see what we have inside of the virtual environment. We can see the compute nodes and what issues it has. We can also see the networking, data storage, all the recommendations, the issues, and the compilation as well.
How has it helped my organization?
This solution has helped to improve my organization because we use it for reporting when management wants to know what we have in the data center in our virtualization environment. We can just send the reports over the vRealize Operations and it will tell how much we consume in our environment. Also, it can alert us as to what resources we need to buy for the next financial year.
When you open the vRealize Operations, usually it will alert you what the misconfiguration is in your environment and that misconfiguration can cause failures in your environment. It alerts you with more than one type of alert like, blue, red, critical, just a warning, and with a daily solving for issues that prevent a lot of downtime. For example, it will alert you if you have thin provisioning and what's overcommitment in your storage. It will alert you that you are consuming most of the storage and that you will have a coming failure. This helps you to move forward before the downtime happens.
For the cost saving, it has a feature that will tell if you can provide computer resources to a better machine that isn't being used so you can retrieve back those resources and provide it to another department. It will enable you to efficiently use the resources that you have, more than just wasting the resources of the department. You can retrieve it back, and you will get all of the suggestions from reports in the Operations manager. You will save a lot with it.
What is most valuable?
The most valuable feature is the feature that alerts you when you have any issues or when you may face any upcoming issues. It can alert you within the day or two days before. It can also help you if you want to scale your environment. It will give you a scalable plan to scale your storage or the compute nodes. You can give it the percentage you want to scale it and it will guide you to have the resources for that.
Usually, we use it for reporting when the management's asking us, without any technical output, they want to know what we have in the data center in our virtualization environment. We can just send the reports over the vRealize Operations, and it will tell how much we consume in our environment.
It is user-friendly. As it's a management product, you usually don't have downtime. It will not impact anything.
What needs improvement?
They can change the interface for the 6.7 vSphere that would make it more simple and more friendly. I think changing the interface of the operations manager would be good. It's friendly to use right now but it would simplify it more.
What do I think about the stability of the solution?
It's stable. We don't have any bugs or any issues with it.
How are customer service and technical support?
VMware always gives us the best support. They are friendly to talk to and they understand the real impact of what's happening. They try to get into the issue as one of your team. They also fit into your working hours to solve your issues.
What about the implementation team?
We installed it with a partner, Epsilon ITs. It was a very simple installation. We did not request an advanced team.
What was our ROI?
We measure ROI by seeing the graph of our investment in the data center for the computer resources, as well on the storage. We see the graph starting to lower because we start reusing the resources that we provide to the other departments. If we have a scale of 30% for every three years, it becomes twenty or fifteen.
What other advice do I have?
I would give this solution a nine. One for the future improvement.
I would recommend it, and especially if you have a huge environment, it will easily give you a complete view of what's inside and what configuration is in it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Architect at a healthcare company with 5,001-10,000 employees
Bombards you with false alert warnings and the interface is full of messages that are a waste of time
Pros and Cons
- "The reporting is a fantastic tool. It's a great tool for generating reports on different things, and for historically looking at performance metrics to help solve performance problems in an application stack."
- "The whole interface is like an information overload, it just bombards me with messages, warnings, and alerts. When I follow through on the majority of these messages, I realize that I'm really just wasting time because they're not really real problems."
What is our primary use case?
Our primary use case of this solution is to use it as an operations tool.
How has it helped my organization?
It hasn't improved our organization, we have monitoring in place already, too much overlapping monitoring because wasteful operationally. Also, the learned behavior thing at first sounds like a great benefit, but when an alert is triggered just because a VMs behavior changes, like for example it uses more network than usual and crosses a threshold but isn't really taxing the underlying infrastructure, well it essentially creates a scenario where admins are logging in to address the alert, but its there really isn't anything wrong. This stuff should be simple and not overly complicated, and in my opinion the product has become overly complicated over the years.
What is most valuable?
Reporting is a fantastic tool. It's a great tool for generating reports on different things, and for historically looking at performance metrics to help solve performance problems in an application stack. There are some great uses for it, but I think that VMware needs to take a step back and simplify it a little bit more, without trying to bombard us with everything they can possibly think of. Some of the stuff isn't important, and it's not operationally useful.
What needs improvement?
I used to use the old version, and I liked the old version before it was rebranded. The interface was more intuitive, it was more familiar with traditional vSphere client type interfaces. When I deployed the most recent version, I logged in and I was shocked that I didn't know where to go to do what I wanted to do. The whole interface is an information overload, it just bombards me with messages, warnings, and alerts. When I follow through on the majority of these messages, I realize that I'm really just wasting time because they're not real problems.
There's a time to live metric that keeps flashing all the time saying things like "Your cluster is only going to have 45 days left before this resource is going to run out." It's not true. It simply doesn't happen. We could run our clusters with these warnings for another two years. I'm not happy with that. I don't want to be warned just because one VM deviates a little bit from what it would be doing on a normal basis. I'll only want to be alerted when that specific VM causes a genuine problem within the physical infrastructure, where it's going to create some sort of bottleneck of performance for a larger number of VMs collectively. There's x amount of bandwidth on a physical network interface card as the traffic flows over it. It's not really ever gonna be a bottleneck until that card itself becomes saturated. I don't want to see an alert about a VM that's running over a network card when the card itself isn't saturated.
These are things that bother me about the product: information overload, too many warnings that are false alerts. After a while, when I see these things all the time I don't want to act on anything anymore. I don't want to log into the product because I know that when I log into it I'm going to see too much stuff that's just going to waste my time.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
We don't scale very quickly in our environment and we only have fixed licensing to a specific product. Even as we add new hosts and classes, we only use that particular product against the assets we are licensed to use it against. We acquired the VRealize operations bundle in a large purchase, as part of a solution for our SAP environment. It actually monitors all the hosts and VMs associated with our SAP infrastructure.
How are customer service and technical support?
OK
Which solution did I use previously and why did I switch?
We use foglight, and I have to admit vrealize is way better, but we really don't spend much time in either product. We haven't switched we use both to manage different assets
How was the initial setup?
The initial setup was very simple. We have a relatively small environment we were running it against and we didn't have to plug multiple components. We just employed everything all at one server VM stack.
What about the implementation team?
in house
What was our ROI?
Cant' really say there is one, you buy it, you spend money on it, but it doesn't really allow for a return on your investment, it only burns more of your operation teams cycles just to learn it and use it, and respond to the alerts it creates. Bottom line, if you size your infrastructure correctly you don't need this. If you want to stack VMs on the host to its tipping point, good luck no matter what you monitor with.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing structure of this solution weren't so bad. Although the larger scales become more expensive because it's a per-socket model and that's the way VMware prices its stuff out. This particular product could benefit from a different model like a per-VM count rather than a per-socket count. We bought it as part of a bundle and we got a good deal on it.
Which other solutions did I evaluate?
We have another solution from Dell EMC called Foglight, and it's way worse. vRealize is ten times better than that product. Although they both leave us with too much nonsense to bother with.
What other advice do I have?
I would rate this solution a six.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Architect at IBM
Video Review
Gives you a real and deep overview of your infrastructure, capacity, mutualization, forecasting future, and what you need to plan for
What is our primary use case?
We use vRealize Operations to monitor and do capacity planning for our clients. We integrate into our architecture's environments. Mission-critical on IBM clouds was announced and so we use vROps quite extensively in all of this architecture.
How has it helped my organization?
This solution is intuitive and user-friendly. They improved a lot with the latest release to vRealize Operations, like the dashboards, for example, and the way it works. Now it feels much more user-friendly than it was before.
vRealize Operations offers a clustering feature so you can have a cluster for multiple appliances. It is a master in replica. For example, in case your master goes offline your replica will take over so you will not lose your data, dashboard, reports, and everything you have set up.
What is most valuable?
vRealize Operations is a really cool tool. It can give you a real and deep overview of your infrastructure, capacity, mutualization, forecasting future, and what you need to plan for. It also has monitoring alerts. It's a pretty good tool, I personally really like it.
What needs improvement?
This product, of course, has room for improvement. A feature that I would like to see is one that allows you to deploy clusters within multiple geo-locations. At this point, this is not supported and I think it would be really nice to have clusters across two data centers in scenarios when you have storage vSAN.
What do I think about the scalability of the solution?
It's really scalable. You can scale all of the vROps if you have NSX in your infrastructure and you want to deploy something as agents in your segmentation, you can deploy this agent and then you can still get the specific network segment.
How is customer service and technical support?
Their technical support is great. Of course, they can be better but they're great.
How was the initial setup?
The initial setup can be straightforward depending on what you want to achieve. Overall the deployment of the vROps cluster is pretty straightforward. You set DNS records, set the IP address, then just click deploy and go through the wizard.
What other advice do I have?
I would rate this solution somewhere between a seven and eight. Not a ten because there's always room for improvement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Tech Engineer at McKinsey & Company
Video Review
We've had a demonstrable increase in value directly related to the actions of the product
Pros and Cons
- "This solution is most definitely scalable. We've already gone back to the drawing board and specifically designed it from the ground up, to be scalable with the size of our environment moving forward."
- "With our environment right now, stability is the one sticking point. There hasn't been a great deal of handholding in between the different versions, so we've run into problems with there being what I would call "more than just the average change between versions" and it's caused a loss of data for us in the past."
What is our primary use case?
We initially rolled vROps out for environment health and for the ability to look at the abilities to stabilize the environment. We've actually been able to take advantage of it also with resource reclamation which was a big selling point for leadership.
How has it helped my organization?
The sandbox is a good example of how this product has improved my organization. We had our development team asking for more resources. With vROps, we were able to go in and show them specifically that they weren't consuming these resources. We needed to be able to take these back but during peak times the resources can be given back automatically by the system, in a proactive manner without causing any kind of downtime or any kind of an issue with loss of work.
What is most valuable?
The resource reclamation is the most valuable feature. We've had issues with our sandbox environment, and reclaiming these resources. Since, it's become a major selling factor in expanding the environment and expanding the client base for vROps.
I have found this solution to be intuitive and user-friendly. Every version that has come out has been better than the last. I am extremely happy with the product.
What needs improvement?
So far, we've managed to build what we were missing, and that's what one of the nice features with our product. The flexibility with it that was missing in previous versions, is now the ability to go in and define the base variables of our environment so that we can tweak it as we need to, take back what we need to, and give what we need to.
What do I think about the stability of the solution?
With our environment right now, stability is the one sticking point. There hasn't been a great deal of handholding in between the different versions, so we've run into problems with there being what I would call "more than just the average change between versions" and it's caused a loss of data for us in the past.
What do I think about the scalability of the solution?
This solution is most definitely scalable. We've already gone back to the drawing board and specifically designed it from the ground up to be scalable with the size of our environment moving forward.
How are customer service and technical support?
Technical support has also been a pain point for us. We've had mixed support issues in the past with vROps on stability issues with downtime. Overall, it's gotten better but there still could be some improvement on the GSS side with that.
Which solution did I use previously and why did I switch?
Having too many monitoring tools is a typical IT problem and the advantage with this solution was that this was giving us the ability not only to check the health of the environment and give operations team a heads up dashboard in order to see the health of the environment, but also have the options for resource reclamation which was a major selling point.
How was the initial setup?
One of the issues that we've had in between the versions is that the set up for it has gotten a little bit more difficult. It doesn't always tell you right away that you'll need to do something different with this version versus a past version which has become an issue. It's now something that we're aware of. From what I've been hearing today, the new setup should be relatively simple in comparison.
What about the implementation team?
We implemented this completely from the ground up, all the way back to one of the older versions. We've used it for the last several years, going through and learning each new version of the product.
What was our ROI?
We've had a demonstrable increase in value directly related to the actions of the product.
Which other solutions did I evaluate?
We also looked at VMTurbo and there were a few other ones for resource reclamation but as soon as we found out that vROps in the newer versions was able to be a little bit more robust, it was the clear selling point.
What other advice do I have?
I would rate this solution an eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Good job brother, your review met almost the quality management cycle. Congrats