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System & Network Administrator at a tech services company with 11-50 employees
Real User
Good pricing, easy deployment, and offers nice basic features
Pros and Cons
  • "The solution is not complex to deploy."
  • "There seems to be a drop in service. It's definitely a reliability or stability issue we face."

What is our primary use case?

I generally use the solution as a wireless access point. 

What is most valuable?

The solution is not complex to deploy. 

We have found the solution to have good standard features. I didn't find anything special or specific to like per se. 

The pricing is fine. We can afford it and we enjoy the equipment.

What needs improvement?

The stability isn't so good. I didn't find it very stable due to the fact that we have had troubles with them every once in a while.

The main problem we encounter is that sometimes when we struggle, it's due to the fact that the equipment is always looking for the controller. When the controller is not there, not detectable, the equipment is unavailable, and the connection is not available. When that happens, the users are complaining. There seems to be a drop in service sometimes. It's definitely a reliability or stability issue we face.

For how long have I used the solution?

I've been using the solution for about five or six years.

Buyer's Guide
Ubiquiti WLAN
April 2025
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What do I think about the stability of the solution?

The solution doesn't have the best track record with stability. We don't find it to be very reliable. 

What do I think about the scalability of the solution?

The scalability is slightly limited. You can have 50 users on each one, approximately. It's not as scalable as Fortinet products. 

How are customer service and support?

I've never used technical support. If I have trouble with my equipment, I go to the forum and I get my answers there. With that level of assistance, I haven't had to refer to the support.

How was the initial setup?

The initial setup is very simple and straightforward. It's not complex or difficult. A company shouldn't have any issues with the process. 

What about the implementation team?

We handled the deployment on our own. We don't need any assistance via consultants or integrators. 

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. It's not overly expensive. 

You only pay for the solution once. There isn't an ongoing license fee you have to pay on a monthly or yearly basis. 

What other advice do I have?

We are clients and end-users.

I would rate the solution at a six out of ten, mostly due to the fact that we face stability issues. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1792857 - PeerSpot reviewer
General Manager at a tech services company with 1-10 employees
Real User
Reliable with good capabilities and the option to expand as necessary
Pros and Cons
  • "The solution works well and in the short time I have used it, I've enjoyed its capabilities."
  • "The statistics you can get on it are a bit limited from what I have seen so far."

What is our primary use case?

The solution is primarily used for internet access.

What is most valuable?

The solution is stable.

So far, it's my understanding that the product scales to our needs.

The solution works well and in the short time I have used it, I've enjoyed its capabilities.

What needs improvement?

I'm just looking around, as I take over the position in the company. I haven't evaluated the different solutions in detail. I need more time to see if there are items I do not like.

The statistics you can get on it are a bit limited from what I have seen so far.

For how long have I used the solution?

I'm new to the company, so I don't know when they installed the solution. I've been using the product for just one month.

What do I think about the stability of the solution?

The product has been stable so far. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

I haven't seen any issues with scaling, although the solution is still new to me and I haven't tried to scale it personally.

How are customer service and support?

I've never contacted technical support. I can't speak to how helpful or responsive they would be.

How was the initial setup?

As I have just started working with the organization, I was not around for the initial setup. I'm not aware of any details about the process and can't say if it was an easy or difficult deployment. 

What other advice do I have?

I'm an end-user. My company does not have a business relationship with Ubiquiti.

I don't have details on the versions or the models the company is using.

I'd rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Ubiquiti WLAN
April 2025
Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
IT MANGER PAN-INDIA at Escon Elevator Private Limited
Real User
Cost-effective, scalable, but lacks features
Pros and Cons
  • "The solution is scalable."
  • "I have found they need to work on the stability of the solution."

What needs improvement?

There are some connectivity issues that need to be resolved. Additionally, the frequency has to be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I have found they need to work on the stability of the solution.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The customer service is good.

What about the implementation team?

I have one or two technicians that do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution.

Which other solutions did I evaluate?

I have evaluated Aruba and they have a lot of enhanced features this solution does not.

What other advice do I have?

I am not going to use this solution anymore in the future, I am going to use Aruba. However, I do find this solution cost-effective, it could be suitable for those who do not need some of the advanced features competitors have.

I rate Ubiquiti WLAN a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
CTO, CIO at a university with 501-1,000 employees
Real User
I don't think it has valuable features.

What is most valuable?

I don't think it has.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

Yes, Ubiquiti uses a concept called adoption. AP's disappear from management software frequently and the only way to re-adopt AP's is to do a hard reset of the device.

What do I think about the stability of the solution?

Yes, with some users, the internet connection drops.

Which solution did I use previously and why did I switch?

3bumen, but it's worse.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: April 2025
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Wireless LAN
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