Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Network Cooperations at STEVENSON ASTROSAT LIMITED
Real User
The UniFi Controller Software provides excellent statistical and monitoring facilities
Pros and Cons
  • "The UniFi Controller Software provides excellent statistical and monitoring facilities."
  • "The 3x3 MIMO antenna provides excellent coverage and the product is well supported by Ubiquiti in terms of firmware updates."
  • "Installation is easy with seamless integration of additional APs."

    What is our primary use case?

    I installed the Ubiquiti UAP-AC-Pro at our HQ, which is a converted church. The WiFi coverage is excellent, thanks to the 3x3 MIMO antenna.The dual band throughput is very fast and extremely stable. Ubiquiti use their own UniFi Controller software, which is regularly updated with new and improved features. It is an enterprise Wireless Access Point at a domestic price.

    How has it helped my organization?

    It provides effective wifi service to complement our data network infrastructure. We are located in an area where WiFi penetration is high and yet we have not suffered from interference, which might be due to careful management of frequencies that have been set manually. This was possible due to the RF Spectrum feature within the AC-Pro AP. These are incredible features for a device ranging around £130.

    What is most valuable?

    The UniFi Controller Software provides excellent statistical and monitoring facilities. The 3x3 MIMO antenna provides excellent coverage and the product is well supported by Ubiquiti in terms of firmware updates. Installation is easy with seamless integration of additional APs. The dual band wifi provides very fast throughput of 450 Mbps at 2.4 Ghz and it claims 1300Mbps at 5 Ghz although I have not witnessed this so far but our fibre connection to the internet is currently governed at 100 Mbps duplex. The AP has been running in excess of 2 years with no glitches whatsoever.

    What needs improvement?

    The product technical support could be better, although the user forum is extremely useful. I have run chat sessions with Ubiquiti tech support, which was very helpful but you can sit in a queue for some time, depending on the time of day.

    Buyer's Guide
    Ubiquiti Wireless
    March 2025
    Learn what your peers think about Ubiquiti Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
    857,028 professionals have used our research since 2012.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Network Administrator at a tech services company with 51-200 employees
    Consultant
    Very easy to deploy. Cost effective. Very good performance.

    What is most valuable?

    Airmax TDMA

    For how long have I used the solution?

    5 years

    What do I think about the stability of the solution?

    Not yet

    What do I think about the scalability of the solution?

    No

    How are customer service and technical support?

    Customer Service: Very good.Technical Support: Excellent.

    Which solution did I use previously and why did I switch?

    I have used Osbridge and Alvarion. Both very expensive.

    How was the initial setup?

    Intuitive setup, Very easy to configure.

    What about the implementation team?

    In-house.

    What was our ROI?

    Excellent!

    Which other solutions did I evaluate?

    Cambium, Motorola and Delibernt.

    What other advice do I have?

    For a small WISP it's the best price/performance solution.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Ubiquiti Wireless
    March 2025
    Learn what your peers think about Ubiquiti Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
    857,028 professionals have used our research since 2012.
    PeerSpot user
    Co-Founder with 51-200 employees
    Vendor
    Enables desktop network wide management with minimal learning curve. Customer service is adequate.

    Valuable Features:

    Range, Reliability, Price

    Improvements to My Organization:

    Enables desktop network wide management with minimal learning curve.

    Room for Improvement:

    End Point data collection. Aggregated (single screen) multi endpoint bandwidth monitor would be a big help. To see which endpoints are consuming most bandwidth in real time.

    Use of Solution:

    3 Years. The products I use are airMax, EdgeMax and airVision.

    Deployment Issues:

    Non whatsoever

    Stability Issues:

    Engenius

    Customer Service:

    Adequate

    Initial Setup:

    Straightforward

    Implementation Team:

    In house

    ROI:

    Excellent!

    Cost and Licensing Advice:

    Under $15k setup costs. Approx 50 man days per annum maintenance.

    Other Advice:

    Get training first before deploying. I didn't (due to location) and wish I could have. Learning by doing is not the best way of doing things. However, once up the curve of this equipment is very straightforward to deploy.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Junior Network Engineer at Easy Systems
    Real User
    Flexible, easy to use, simple installation, and has good technical support
    Pros and Cons
    • "The solution is easy to use and flexible."

      What is our primary use case?

      This solution is used for networking WiFi access.

      What is most valuable?

      The solution is easy to use and flexible.

      For how long have I used the solution?

      I have been using this solution for approximately five years.

      What do I think about the stability of the solution?

      The solution is stable.

      How are customer service and technical support?

      The support they provide for the solution is great.

      How was the initial setup?

      The installation is very easy and took approximately one.

      What about the implementation team?

      We did the implementation ourselves.

      What's my experience with pricing, setup cost, and licensing?

      The price of the solution is high and could be cheaper.

      What other advice do I have?

      I would recommend this solution to others.

      I rate Ubiquiti Wireless an eight out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
      PeerSpot user