Ubiquiti Wireless Reviews

The platform provides a straightforward network management process. It is a cost-effective solution offering freeware for all the components.

The technical support services need improvement. 

We have been using Ubiquiti Wireless for three years.

It is a stable product.

It is a highly scalable platform. I rate it a nine out of ten.

The technical support services could be faster.

Neutral

We used HP Aruba, Ruckus, and Cisco before. We decided to opt for Ubiquiti Wireless as we signed a distribution agreement with Ubiquiti. Secondly, we found their product range to be extremely well-priced while maintaining high-quality standards.

As per the technicians' feedback, the installation is straightforward. We have a team of three engineers for the product maintenance.

I rate the product’s pricing an eight out of ten. There are no additional expenses apart from the standard licenses.

The most recent project involved implementing a Ubiquiti Wireless solution for a large factory. The project encompassed deploying approximately 35 access points throughout the factory premises, including the offices. It provides high reliability and performance. I rate it a nine out of ten.

Ubiquiti wireless is quite good for us, especially in terms of price and functionality. We often provide maintenance services to companies for their internal land areas, and we rent or sell access points to them for Wi-Fi access. Additionally, we provide support for their internal network, which is why we use Ubiquiti access points.

We mostly use Ubiquiti solutions due to their affordable price. We sell to a lot of small businesses that only require basic Wi-Fi functionality in their offices or shops, and they don't need many features or management options. So we opt for Ubiquiti products. 

As for bigger projects and larger clients, we let them choose, and they sometimes go for products from vendors like Aruba. However, bigger companies usually make their own choice, and we are able to provide some vendors but not point them toward a specific system.

Three years ago, we were only selling Ubiquiti access points to small companies that needed only one access point.

They had issues with having more than one access point at the time. However, in the past year, we have been selling more and more Ubiquiti access points because those issues have been resolved, and we can now provide more than one access point. It is due to management improvements or some features currently working together correctly in the office.

Therefore, the most valuable feature is more access points. In the past, getting access points delivered and purchased was quite difficult. One of the options was to use Ubiquiti, which was much easier to obtain than Aruba, which took longer to get access points.

We use a program that creates heat maps for our customers. I'm not sure if Ubiquiti has some features like that, but sometimes we only have a floor plan of the office and need to determine how many access points and which models to propose to the customer. In such cases, we use those programs from other vendors.

We provide managed services, rent out the equipment and take care of the internal network support. Central monitoring is the main functionality that should be included in the product we offer to bigger customers. It could improve the quality of implementation, help in integration, and provide better metrics.

I've been working with Ubiquiti wireless for about two years now.

We have not had many problems with our existing customers who use it extensively.

Currently, Ubiquiti has no issues with scalability, so there are no problems in scaling that network and the conference off.

We haven't had any problems with deployment.

Our team is experienced in networking. Most of our customers already have existing cloud solutions and products with us. Sometimes we know about their network and switches and provide Internet for them, so it's quite easy.

It's just configuring the access point, sometimes at our or the customer's office, and then mounting them under the ceiling or wherever the company wants them.

Our team does the hard work of mounting the access points. We haven't heard of any problems with deployment.

Ubiquiti is one of the cheaper options among its competitors. The company usually does not have much product information when it chooses the vendor. And others choose the solutions, like HP and others, because these solutions have a stronger brand in the market.

Whereas, we have compared with the other providers in our market. And for small businesses, the first option is to choose less expensive products. So, of course, the biggest products we're selling are because of the low price.

We had some issues a few years ago. That's why we were selling only to those customers who needed only one access point, such as small shops or offices with ten people. Now, we don't have any problems. 

We need to provide one vendor access point, and we have some issues with customers with another vendor, like Ruckus. We used to work a lot with Ruckus vendor access points, but we're buying fewer now because they have bad delivery times. If we want to buy a new one and have many customers who now have Ruckus, we have difficulties getting a new one or changing it. We are thinking about changing all the office access points to Ubiquiti.

Currently, I see the best value for price in the market regarding Ubiquiti wireless. Also, the delivery time is quite good, and we haven't had any problems. We are using a few models like Long Range, Pro, Wi-Fi 6, NeoGen, and J2028, and they have everything that small and medium businesses need. So, I would recommend this solution to other people.

Overall, I would rate the solution an eight out of ten. We are happy with the solution and increasing its usage.

We have approximately 60 branches and they all use access points, and they are controlled by one software controller in our headquarters. We use it only for normal Wi-Fi and guests.

The most valuable feature of Ubiquiti Wireless is the ease of configuration.

We have an issue with Ubiquiti Wireless every three to five months for one of the access points.

I have been using Ubiquiti Wireless for approximately seven years.

The stability of Ubiquiti Wireless could improve. We have found there is too much fluctuation in the Wi-Fi and after two to three years you can notice the performance degradation.

Ubiquiti Wireless is scalable. However, the number of access points should be determined. 

When using Aruba ClearPass we discovered the controller is not talking to Aruba ClearPass, but every access point can communicate with the Aruba ClearPass. That means every access point is working alone but the controller only pushes the configuration to all access points. It is not really an access point controller.

We have approximately 1,200 people using the solution.

Ubiquiti Wireless does not have support directly, such as Cisco and Aruba do, you have to rely on community support. However, they do sell support for enterprise companies.

I have used Aruba previously.

The initial setup of Ubiquiti Wireless is easy and the implementation can take up to several hours.

The price of Ubiquiti Wireless is affordable, we pay approximately $100 and $150 per access point.

I would recommend this solution is best suited for small and medium businesses. Small businesses I would classify as 200 to 400 people using the solution. Aruba is a better solution.

I rate Ubiquiti Wireless a five out of ten.

The solution has a user-friendly interface. It has many essential features, including encryption. 

The solution's stability and setup process could be better. Also, there could be a LAN controller feature similar to Ruckus in Ubiquiti's next release.

We have been using the solution for two years.

The solution is stable. Although, we encounter stability issues in crowded areas.

The solution is suitable for small and medium businesses. We have 20-25 users in our organization.

I refer to support documentation in the case of queries for the solution. It is good and helpful.

The solution's initial setup could be more straightforward. It takes half an hour to complete tests and finish the process after installation.

The solution's price is reasonable for a basic device.

Compared with the solution, Ruckus has a lot of software and tools for wireless functionality. It also has a LAN controller feature which is not available in Ubiquiti. I prefer using Ruckus or Cisco products while working for large companies.

I rate the solution a seven out of ten.

I primarily use the solution within small networks.

It's really helped with network management. 

The visibility of the devices and the switches is great. If troubleshooting issues come up, it's easy to deal with things.

We like that there's one pane of glass that we can look at everything through.

The ease of deployment is great.

It is stable. 

The solution can scale.

It offers fair pricing. 

The accessibility to technical support could be better. We'd like to actually speak to a person without going through chat. We'd like real-time assistance when we are trying to resolve issues. 

With our configurations, the UX could be better. With Cisco, for example, there are certain things you can do that you just can't do on Ubiquiti.

We'd like to be able to use COmmand Line instead of the UI. 

I've been using the solution for five years. 

I'd rate the solution eight or nine out of ten in terms of stability. It is stable and reliable. There are no bugs or glitches. 

This is a scalable solution. I'd rate its ability to scale eight or nine out of ten. 

Technical support needs to be better. They need to be more responsive and easier to reach, especially when we need to speak with someone for troubleshooting. 

The initial setup is very simple. It is not overly complex. 

I have witnessed an ROI. 

The pricing is pretty good. It is reasonable. 

We may use the latest version of the solution. It depends on the client's deployment. 

I'd advise people to do their research and have a good understanding of the product.

I'd rate the solution seven out of ten. 

We primarily use the solution for wireless connectivity. It's for mobile management. It can manage my switches and everything via mobile. 

It is very user-friendly.

The solution is very straightforward in comparison to other solutions. It's quite quick to deploy.

The solution is stable.

It is scalable. 

It offers very good pricing. 

We'd like the solution to be more stable and have fewer firmware upgrades. More features should be available straight out of the box. It could be less complex and offer more simple principles.

I've been using the solution for a year and a half.

It's very stable. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance is good. 

My understanding is the solution can scale. 

We have four or five people using the solution. It's just for home usage. 

I've never needed the help of technical support. I can't speak to how helpful or responsive they are. 

We do not use any other solutions at this time.

It is quite straightforward to set up the solution. It is not overly complex. The deployment was fast and took less than a day.

The setup can be done in-house. There was no need to have any integrators or consultants involved. 

The pricing is quite low and very affordable. I'm not sure of the exact cost.

I did not attempt to evaluate other options before beginning to use the solution. 

We have a mixed environment. The APIs are obviously on-prem, and all the management is in the cloud.

I'm using the latest version of the solution. 

I'd recommend the solution to others. 

If you want a low-cost option, if you don't have the budget, I'd advise you go for Ubiquiti.

I would rate the solution eight out of ten.

This solution is widely used in Iraq. 

We primarily use the solution as an access point for hotels. If you want to install a wireless system, you use the products called Unifi access points, and it has a couple of models, like the UAP-AC-LR and a UAP-AC-Pro. This is for making a system for wireless setups for hotels, hospitals, and universities.

The mesh system is great. It enables you to have only one signal for the whole building. For the Mesh system, they have made a new product called Cloud Key, which enables you to keep control of the system. It might be called d the Unifi Cloud Key Gen2. It allows you to control the Mesh system access points remotely, without being connected to the same network. 

It's simple to use.

The setup is quite simple. 

It is stable. 

The Unifi controller software has a small issue. When you install it on one PC, it will be stuck to the same PC. You have to reset the wifi access point to access it from another computer.

We suffer from this issue all around Iraq. If you want in the future to add some features to the access point from another PC, you cannot. You have to make a reset, a hardware reset to the device, and then install the software again. This is very annoying.

I've been using the solution since 2012. I've used it for almost ten years. 

The solution is quite stable, however, it's not as stable as Cisco. Generally, there are no bugs or glitches and it doesn't crash or freeze. 

The solution is scalable. It's very widely used in Iraq. Around 80% of people here use Ubiquiti.

We do the maintenance and support, but I haven't called them directly. I haven't even called the leading supplier directly. If I have problem, I access the forums, and they tend to publish a solution that can solve the issue.

We've also used Cisco. When you go for wireless systems, typically you look at Cisco, however, it's expensive. If you can't afford Cisco, you might look instead at Ubiquiti or Netgear. 

I've also used Ruckus in the past. 

The initial setup is quite simple. It's not too complex. 

The deployment time depends on the device. For the Mesh system, each access point will take around one to two minutes. It will auto-set the device once it's connected to the network. Generally, it's pretty quick, however, if you have a bigger environment, it takes longer.

The amount of technical staff needed to maintain the solution depends on the size of the company using it. For example, if you have a hotel with around 50 wifi access points, you need around two to three people to maintain it monthly.

The solution can be handled in-house. We did it ourselves. Anyone with networking experience can handle the implementation. 

I have yet to witness an ROI. 

There is no licensing cost. Once you purchase the hardware, you just use the product. It doesn't cost any more than that. 

I'd rate the solution at a nine out of ten. 

The reason why I ended up using Ubiquiti Wireless is because of having to work from home during the pandemic, and the kids were homeschooling. Those were the biggest reasons why I had to put wireless access points at home.

What I found most valuable in Ubiquiti Wireless is that it's priced competitively, compared to other brands available in the market. From a price competitiveness standpoint, it's a product I would recommend. I also find Ubiquiti Wireless quite reliable, at least for me using it as a home access point, it seems to serve its purpose.

I also like that with Ubiquiti Wireless, you can build a very modular network, so you could change out your router to use a Ubiquiti router if you want to. The solution also has gateway equipment and all, so I like the modular concept of Ubiquiti Wireless.

Another feature I find valuable in the solution is monitoring. It is pretty good. For example, as a home user, I have the unified app on my computer, so I'm able to watch how my APs are performing.

In terms of rooms for improvement, I'm a home user, so none of my APs are Wi-Fi 6. My APs are more of the older generation Wi-Fi, so right now with their Wi-Fi 6, Ubiquiti Wireless has better capabilities.

Performance could be improved in the solution because when I compare it with Ruckus and other APs, some of those APs are better performing, so you don't have to deploy too many APs to get the same level of Wi-Fi coverage and stability. It's not about how many clients the solution can handle, but it is more about stability and coverage.

Another room for improvement in Ubiquiti Wireless, compared to other brands, is that it doesn't do well when used in an office network. It has a limitation on how reliable the AP of the system is.

An additional feature I'd like to see in the next release of Ubiquiti Wireless is beamforming. It's a feature that a lot of APs have now, which helps with more stable performance and not needing too many APs to be deployed for the same level of coverage.

I've been using Ubiquiti Wireless for close to two years now.

Ubiquiti Wireless has been stable, at least from my experience of using it at home. There wasn't much of an issue in terms of its stability.

I didn't need to contact the technical support for Ubiquiti Wireless.

The initial setup for Ubiquiti Wireless was pretty straightforward, and I did it myself.

Ubiquiti Wireless has reasonable pricing.

I evaluated Aruba, Cambium, and Meraki.

I do have a couple of access points at home. The one that I'm using at home is from Ubiquiti: Ubiquiti Wireless, and it is on a private LAN.

I'm rating Ubiquiti Wireless an eight for home use, and a seven for office use. For the product in general, my rating is seven out of ten.

My advice to others looking into implementing Ubiquiti Wireless is that if you are new to networking and you're trying to get into understanding the modular network, equipment, and hardware, or if you're a novice just starting to improve your network at home, I would strongly recommend starting with Ubiquiti Wireless, because it's affordable and it's a bit user-friendly. If you think the solution meets your requirement, then you could probably stay with it, but if you think it's underperforming, then you can consider other brands.