Ubiquiti UniFi Switches Reviews

UniFi products have a good graphical user interface. I work for a system integrator company, where we provide solutions to customers and resellers of these products. Ubiquiti offers competitive price. The products, including the controller and access points, are comfortable to use and of decent quality. 

I encountered a problem with Ubiquiti’s wireless solution. Local user authentication isn’t supported, and we’re limited to using vouchers. The problem seems to involve integration with an external RADIUS server. It might be that my current knowledge or experience with configuration isn’t sufficient. However, we still face challenges regarding more advanced features like combining wireless solutions with RADIUS servers.

For advanced needs like VXLAN or creating trunking or tunnels, especially in large-scale environments like data centers, UniFi Switches are not suitable. They work well for small to medium networks and are very easy to deploy. The documentation is also thorough and easy to find online, making deployment straightforward with no major issues. Basic installations take around 5 to 15 minutes. We've noticed that if the firmware isn't updated regularly, the switches can lose connection with the controller, rendering them unmanageable. Updating the switch and other UniFi devices, such as the controller or security gateway, is important. If one device is upgraded but not the switch, the switch can disconnect from the controller.

I have been using Ubiquiti UniFi Switches for  three to five years.

It is stable. Thanks to their detailed documentation, I've never had to expand a UniFi switch, which requires minimal maintenance, and I've never needed to contact support.

Ubiquiti Switches are easily integrated with other switches, though they are more suitable for small to medium-sized networks.

I have more experience with FortiGate than Meraki. I prefer proposing FortiGate for SD-WAN solutions to my customers, as it doesn't require a license, unlike Meraki, where the license is crucial for continued operation. I haven't worked with FortiGate Cloud but have experience with FortiGate, FortiWeb, FortiMail, FortiAnalyzer, FortiManager, and FortiAuthenticator, among others. However, I lack experience with Fortinet products like FortiSandbox and FortiCASB.

An active license is required to maintain access to the controller. When the license expires, you lose control, which has been an issue for some customers. In comparison, UniFi products don't require a license, which makes them easier to manage. Meraki is more expensive and sometimes difficult to source in my region, where purchasing requires a lengthy process.

I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

Overall, I rate the solution an eight out of ten.

We usually promote MikroTik routers, wireless routers, and Ubiquiti switches and access points. That's what we mainly work with.

We work with the hospitality sector and install a lot of switches in those facilities. This improves customer Wi-Fi performance and behavior. We usually solve issues with a combination of a switch plus access points, increasing performance and service across the entire network.

In general, the PoE capabilities of UniFi switches work well. We don't have many complaints about the PoE or the switches overall. The failure rate is very low. 

The controller is definitely one of Ubiquiti's key strengths. Also, the new feature where you can see what's connected to each port using the app is very cool.

It's very easy to deploy – much easier than MikroTik. It's very seamless and well-designed.

There is room for improvement in terms of customer service and support. 

In future releases, they could add sensors or devices like IoT. Something for power. 

We've had a long relationship with Ubiquiti. We've been working with them since 2013 or 2014.

The customer service and support are bad. They don't have local technical support. It's practically impossible to reach them. You can sometimes get help through the controller, but the professional support is very minimal. 

The people who answer are usually entry-level and can only address basic issues.

Neutral

The cost is high. I will rate the pricing a nine out of ten, with ten being expensive. 

This product is more expensive than MikroTik switches.

I would not recommend it because Ubiquiti doesn't have enough stock. They're moving their sales through their website, so it seems like they are shifting towards direct selling to end customers. I perceive this strategy as affecting my business. 

I don't want to work with a brand that makes efforts to take my customers away from me by moving them directly to their own sales channels. I don't think that's a good policy.

Since 2019, after COVID, they have become a difficult company to resell for because they lack stock and have a lot of problems with product availability. They sell directly through their website, where anyone can buy their products at fixed prices, probably making it difficult for me to have a good profit margin. 

Also, their first-level support is lacking. It's hard to reach them for specific problems or to get higher-level support. This is why we are not recommending Ubiquiti right now.

Overall, the product is very good. I would rate it a ten out of ten. If we're just talking about the product itself, it's really, really good. But everything else surrounding the product is not good.

Reconsidering all the things around the product, I would rate it a six out of ten. 

One of the definite immediate benefits is something like the Spanning Tree Protocol, which prevents loops on the network. So, that's a definite advantage for our clients.

It also makes troubleshooting a lot quicker. If we're trying to find a port or a device, we can see which port it's connected to based on IP address, so that makes troubleshooting a lot quicker and easier.

So, all the features in Ubiquiti UniFi Switches increase our ability to troubleshoot and deploy.

I would rate the user interface a nine out of ten, with ten being the best. 

We like the centralized management of the switches. We like the fact that we can do all the management remotely on the cloud, without having to do a VPN into the client's infrastructure.

And, we found that the best solution for our typical clients, who are small to medium-sized, typically don't need the more expensive Aruba or Forti Switches, and those switches are just overkill for their environment. 

So, we find that UniFi is a happy medium between consumer-type switches and enterprise switches.

UniFi switches improved our client's network management for multiple devices.

Ubiquiti do has quite a rapid development team. For instance, up until recently, it was really frustrating because you couldn't resize a column to see the full name of a device. But that was addressed quickly. So, things get addressed with the regular new versions that roll out. 

However, one area for improvement would be having a web interface directly on the device itself. That's the one thing that makes them more difficult for less experienced technicians to configure.  Ubiquiti UniFi Switches don't have a web interface that you can use to configure them directly.

I have been with this product for ten years. 

It's stable.

UniFi switches' scalability features are useful.

Finding a device by IP address is very helpful for troubleshooting. The Spanning Tree Protocol is a definite step above managed switches.

I work with small and medium-sized business customers.

We get good support from our reseller, but I find Ubiquiti's technical support not great at all.

I've only dealt with Ubiquiti's technical support once or twice in ten years. It's difficult to get in touch and get feedback from them.

I have experience with Cisco and Fortinet switches. The advantage of Cisco and Fortinet switches is that they have a web interface for configuration.

It is very easy to deploy. The deployment time depends on the environment. A single device is a near instant. You just adopt it. Adding to an existing setup is quick. 

Doing a whole new network with VLANs and whatnot takes longer, but adding to a configured network is very easy because you don't have to set up VLANs on the switch again.

I would rate my experience with the configuration an eight out of ten, with ten being easy. 

We generally have to have a PoE switch when we've got VoIP phones on-site. I don't see that as a clear win. It's like we're buying a PoE switch no matter what brand they choose. 

Only one person is enough to install and configure it. Moreover, maintenance is easy. 

Ubiquiti is very reasonable. However, they don't position themselves as an enterprise solution, but rather as a professional solution. 

They offer something like a network layer switches. They're not as feature-rich as some competitors, but that's perfect for small to medium-sized businesses.

Overall, I would rate the solution a nine out of ten. 

The most valuable features of the solution include its ease of setting up VLANs and port management.

The routing capabilities of Layer 3 should be made easier to implement.

I have been using Ubiquiti UniFi Switches for six to eight months. I use the solution's latest version. My company has a reseller agreement with Ubiquiti.

Stability-wise, I rate the solution a ten out of ten.

It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.

In my company, five people use the solution.

I rate the technical support an eight out of ten.

Positive

On a scale of one to ten, where one is easy and ten is difficult, I rate the initial setup of Ubiquiti UniFi Switches as a ten.

The solution is deployed on the cloud and on-premises.

The deployment phase takes fifteen minutes and requires the help of minimal staff.

I rate the pricing an eight on a scale of one to ten, where one is cheap, and ten is expensive.

There are no licensing fees, which is amazing and contributes to big cost savings.

I considered TP-Link Omada as one of the options before choosing Ubiquiti UniFi Switches. I chose Ubiquiti UniFi Switches because of its ecosystem.

To those planning to use the product, I would suggest they use SFP+ ports.

Ubiquiti UniFi Switches is a simple and reliable tool that is costly.

Overall, I rate the solution a ten out of ten.

The best use cases for the unmanned or the Layer two Ubiquiti UniFi Switches have been in small businesses, which are companies with less than 50 employees.

Ubiquiti UniFi Switches typically stay up and running when they're up and running. The most valuable feature of Ubiquiti UniFi Switches is that once you buy them, you own them. This feature is valuable, especially for smaller businesses or companies looking to save money. You don't need to pay a monthly fee to Cisco, HP, Aruba, or any other vendors. Ubiquiti UniFi Switches are really easy to do firmware updates.

I'd be willing to pay more for Ubiquiti UniFi Switches if they had some better support options behind them. When something goes wrong in an enterprise application, you need to be able to get a hold of someone. If Ubiquiti UniFi Switches had some live support instead of community support, that would go a long way.

I have used Ubiquiti UniFi Switches on and off for the last eight years.

I rate Ubiquiti UniFi Switches a nine out of ten for stability.

Ubiquiti UniFi Switches' scalability for layer two switches is as good as Cisco or HP switches.

I rate Ubiquiti UniFi Switches a seven out of ten for scalability.

I rate Ubiquiti UniFi Switches a seven out of ten for the ease of its initial setup.

Ubiquiti UniFi Switches' deployment is pretty quick. Having two people is helpful, but typically, a single person is enough to deploy the solution. The people deploying the solution would have to be at least above entry-level network engineers. Anyone can plug a network cable into a device, but configuring and working it within UniFi's scope, the LAN setup, and security would require above-entry-level network engineers.

The solution's pricing in the marketplace would probably be about three out of ten. There are some cheaper products out there, but they're definitely cheaper. Also, there are more expensive products that aren't better than Ubiquity.

You pay for the name when you get beyond the UniFi product line into products like Cisco and Aruba. Users choose the other products for their live person support, but most of it is the name.

I've used Ubiquiti's layer two switches. They have an enterprise version layer three that I've not gotten my hands on yet.

The same people who set up the solution are needed to monitor it. It doesn't require a lot of maintenance once they're up and running.

Overall, I rate Ubiquiti UniFi Switches a nine out of ten.

We use the platform to support our wireless infrastructure in a building. The facility serves multiple functions across different floors, including a showroom where we provide internet access to clients.

The product has significantly improved our organization's connectivity and operational efficiency. We have observed a 19% improvement in process efficiency, which is attributed to the solution's reliable performance and effective management.

The product's most valuable features include its robust performance and reliability. The latest models handle our current and future demands efficiently, and their integration with other tools has been highly beneficial for managing our network.

They could integrate artificial intelligence for more advanced network traffic analysis and optimization features into the product. Additionally, expanding compatibility with other network management tools could improve its utility.

We have been using Ubiquiti UniFi Switches for approximately one year.

The product is stable. 

The product is scalable. It is designed to handle current and future network demands efficiently, allowing us to expand our infrastructure without issues.

We previously used HP solutions. We switched to Ubiquiti UniFi for better performance and more advanced features.

The initial setup was straightforward. Our in-house team, including myself, a Cisco-certified engineer, efficiently managed the process, which was completed without major complications.

We implemented the product with the help of our in-house team. 

The setup costs are reasonable, and there are no additional licensing fees beyond the initial purchase.

We also evaluated Cisco solutions. However, Cisco was too expensive, and Ubiquiti UniFi offered a more cost-effective solution with competitive performance.

I recommend Ubiquiti UniFi Switches to others and rate it a ten. 

UniFi Switches make it easier, so you don't have to move devices around. 

The central management is provided by the UniFi management system. You can manage everything from a single interface. The SDN mode that the entire unified system uses is a software-defined network format.

UniFi lacks the granularity.

UniFi could fit small to medium-sized networks or branch offices well.

I rate the solution’s scalability a four out of ten.

The initial setup is easy.

I rate the initial setup as four out of ten, where one is difficult, and ten is easy.

UniFi switches are pretty cost-effective and perform excellently, especially considering their price. If you are evaluating a small—to medium-sized deployment, UniFi switches are typically a great choice. UniFi products provide sufficient bandwidth and perform well in such implementations.

Ubiquiti UniFi Switches are highly capable and reliable. It's important to note that each switch can support only a limited number of PoE devices. While the switches are stable and easy to use, users must be aware that additional ports will not provide power once the PoE power budget is reached.

Ubiquiti UniFi Switches offer a robust and cost-effective solution with accessible deployment features. While other brands like Cisco provide comprehensive MDM solutions, UniFi's intuitive setup and affordability make it popular among small to medium enterprises. UniFi's comprehensive management capabilities enhance its convenience and appeal for various networking needs.

Ubiquiti UniFi Switches offer the ability to perform more advanced and creative switching tasks, such as traffic partitioning, traffic orchestration, and load balancing across multiple links. While some of these features are achievable with UniFi, they cannot be implemented at a very granular level. To achieve more detailed control, additional or different devices may be required.

The solution is not so difficult to integrate.

Overall, I rate the solution a seven out of ten.

All we have is WiFi extenders and ceiling signal extenders. They likely bear another name. I think they function extremely well.

We use internet signals for our TV almost daily and have TV all across the place. Behind the counter, we have a system.

We occasionally live-stream some of the events that take place here, therefore a reliable system is definitely required. 

We use social media frequently, and a large number of people who come and go really use our wifi.

It was recommended to me by an IT professional, so I went with it. He said, "It's a bit pricey, but it won't let you down." And it didn't, it's been working.

I would like to see the pricing improved.

I have a price for the system in Poland, which is expressed in Polish zlotys. 

The quote is for seven of those routers, a switch, and all related hardware that goes with it. 

The quoted amount of 18,000 Polish Zlotys, which is in euros is approximately 4.8. Therefore, the system in Poland is more than $3,700 USD.

I believe it will be the solution to our difficulties in Poland.

The pricing is the only thing I have a problem with. We still haven't finalized what we are going to do in that case.

I have been working with Ubiquiti UniFi Switches for three or four years.

We are not working with the latest version, it is three or four years old.

We have not had any issues with the stability of this solution.

I have no issues with the performance of Ubiquiti UniFi Switches.

The equipment, in my opinion, is really good.

Ubiquiti UniFi Switches are scalable.

It performs all of its stated functions exactly as promised.

There may have been as many as 20 at one time. While it's not a lot, we use a lot of it. 

We consume a lot of bandwidth ourselves and upload a lot of streaming and other content while working here. 

At any given moment, we may have up to 10 of our own appliances running. It isn't a lot, but we need stability, the assurance that it won't fail us, and that it is reliable.

I have not contacted technical support. I have read through the documentation.

That's what the person who gave me the recommendation here does. He knew what he was doing. The initial setup was easy for him.

We haven't had any issues at all since he put it. Now, I'm impressed as I learn more about it and read. It's an excellent system.

It doesn't require any maintenance.

I have not seen a return on investment.

It is expensive.

I am in Ireland. I run a business in Ireland. Additionally, I run a business in Poland. I wanted to look and see what the history of the Ubiquiti system was because the company in Poland is a hostel and we need to run a WiFi system.

I was conducting some research since I run a hostel in Poland where we frequently experience issues with our visitors' access to the internet. 

We require a wireless mesh solution that will enable numerous users to enter the facility simultaneously, provide decent access to all areas of the building, and allow us to exert a little bit more control than we now can.

If someone is interested in something, I would definitely recommend it. It is a little more expensive, but it will do the job. It is a high-quality product, and it won't let you down. 

I would rate Ubiquiti UniFi Switches a nine out of ten.