Our primary use case is to have for security.
Administrator with 11-50 employees
You don't need to be a pro to use this solution but it does have stability problems
Pros and Cons
- "It is great size-wise and the user interface is easy to use. You don't need to be a pro to use this solution."
- "In terms of improvement, sometimes we have bugs."
What is our primary use case?
What is most valuable?
It is great size-wise and the user interface is easy to use. You don't need to be a pro to use this solution.
What needs improvement?
In terms of improvement, sometimes we have bugs.
For how long have I used the solution?
We have been using UniFi Switches for five years.
Buyer's Guide
Ubiquiti UniFi Switches
March 2025

Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
We have had issues with stability.
What do I think about the scalability of the solution?
We haven't had any problems with scalability. There are more or less eight people using this solution.
How are customer service and support?
Customer support will depend on the integrator.
How was the initial setup?
The initial setup was very straightforward. The deployment took around fifteen minutes. We were able to do it ourselves. An integrator is not needed.
What other advice do I have?
I would recommend it. It's a good solution. You might need something more reliable. For a small company, it is great.
I would rate it a seven out of ten. Stability needs improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Director at a manufacturing company with 201-500 employees
Good pricing, good user interface, and a straightforward setup
Pros and Cons
- "The interface and the duality are the solution's most valuable features."
- "Some of the features needed to set up the solution are too complex. There's a lot of technical information that is required."
What is our primary use case?
We primarily use the solution to enhance the availability of power on our network. It's also used to speed up the traffic.
What is most valuable?
The interface and the duality are the solution's most valuable features.
What needs improvement?
Some of the features needed to set up the solution are too complex. There's a lot of technical information that is required.
The solution could use a central console to manage all devices.
For how long have I used the solution?
I've been using the solution for about one year.
What do I think about the stability of the solution?
The solution is stable. Up until now, we haven't experienced any issues.
What do I think about the scalability of the solution?
The solution is scalable. If you are comparing it with some other brands in terms of scalability, I would say it performs the same.
How are customer service and technical support?
We haven't had a reason to contact technical support yet.
Which solution did I use previously and why did I switch?
We were using Cisco switches previously. We have a mixed environment, so we have various routing switches in use.
How was the initial setup?
The difficulty of the initial setup depends on what purpose the solution has or how you want to set up the switch. If you limit it to the basic functionality, then the initial set up is quite simple. If you want to have something more advanced on the switch, then it's a bit tricky. Our team deployed the solution in about five days. You only need one person for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
In comparison with other brands, there isn't too much difference in the pricing. They're all pretty similar.
Which other solutions did I evaluate?
We did evaluate other options. Mostly, we were looking at pricing, which is why we chose this solution.
What other advice do I have?
We use the on-premises deployment model.
I would recommend implementing this solution because it's quite easy. The brand seems to be a bit unknown in the Romanian market because there is not so much advertising for it. Other brands like Cisco or Hubbard are often more common and suggested by local vendors.
I'd rate it eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubiquiti UniFi Switches
March 2025

Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
857,028 professionals have used our research since 2012.
Head of ICT Unit with 11-50 employees
The centralized management is very good and it is easy to set up
Pros and Cons
- "I like the control one has with this solution."
What is our primary use case?
Our primary use case of this solution is to support our users by providing internet services and university academic system software resources.
What is most valuable?
I like the control one has with this solution; you manage everything from one central point. Everything including the devices and the switches. So the centralized management is one thing that I really like about Ubiquiti.
For how long have I used the solution?
I have been using Ubiquiti UniFi Switches for three months now.
What do I think about the stability of the solution?
I've been using the solution for three months only, so I can't say if it is stable or not. But I've had no glitches or bugs so far.
What do I think about the scalability of the solution?
The Ubiquiti switches are my access switches. I use Cisco for my edge and I wanted to see if I can have some copying prototypes to so that I wouldn't have problems in the design. I'm yet to do that, if I can have a common configuration that's compatible with the Cisco switches for the core and for the distribution and then Ubiquity for the access. But I can't comment much on it yet.
Which solution did I use previously and why did I switch?
I'm still using Cisco, but I switched to Ubiquity for the access because I want to leverage on the price tag on Ubiquity.
How was the initial setup?
The setup was straightforward. So far working on the solution has been a learning curve. I'm in Ghana and there's no training center here, so I learn by using the online tutorials.
What about the implementation team?
A vendor came to deploy the solution for me.
Which other solutions did I evaluate?
Yes, we have evaluated Tradenet, D-link, Huawei and Cisco too.
What other advice do I have?
I will rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network System Engineer at a tech services company with 11-50 employees
Easy to use with centralized management, simple to install, and configure
Pros and Cons
- "The GUI interface is very easy to use and the Linux-based command-line interface is also good."
- "The technical support for this solution could be improved."
What is our primary use case?
We are a tech services company and this is one of the solutions that we provide to our customers. I have worked a great deal with Ubiquiti switches and other products.
The primary use case for this solution is to supply power to access points and Voice over IP devices. For example, we install one 24-port switch so that we can connect multiple devices into it, and then create different VLANs.
What is most valuable?
The most valuable feature is that you can manage everything through the Cloud Key UniFi controller.
The fact that you can manage everything including the switch-level configuration, and access point configuration of both the wireless networks and the LAN, is very useful.
The GUI interface is very easy to use and the Linux-based command-line interface is also good. I am happy with the interface.
What needs improvement?
The price of this solution should be more competitive.
The technical support for this solution could be improved.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
There was a point where I had to create cases with technical support because I couldn't access the Cloud Key. However, those issues seem to have been resolved with updates that have been done. At this point, it is running well.
What do I think about the scalability of the solution?
I have not tried stacking these switches, so I cannot say. It seems to me that it should be fine if you are going to make trunks between the switches, but I haven't done this yet.
I have performed fourteen installations, and some of our customers have approximately one hundred and fifty users.
How are customer service and technical support?
I was in contact with technical support for issues with the Cloud Key. I would rate them three out of five. The technical support for this solution could be better.
How was the initial setup?
The initial setup of this solution is quite straightforward. You just add the SSH key onto a Cloud controller, and from there you can do everything. Right from the first installation, I didn't need to check the manual.
I have been installing the Ubiquiti 8-port and 24-port, 500 Watt PoE switches, together with the access point. Most of the time, we don't just install the switch, but in combination with the access points.
The time for deployment depends on the configuration. If you are only setting up an access point then it is quite straightforward because it doesn't need to worry about VLAN. But, if you need multiple VLANs then it's going to take longer to configure. For example, if you're going to make one VLAN for somebody at home then it's no time at all. However, if you need to make ten or twenty VLANs then it's going to take you some time. I can't say how long, because again, it depends on the installation.
What's my experience with pricing, setup cost, and licensing?
This solution does not charge for technical support. Unlike vendors such as Cisco Meraki, there is no cost for licensing.
What other advice do I have?
This is a solution that I recommend. It's simple to use, and the installation and configuration are pretty straightforward. Anyone who has a little bit of experience with switches and firewalls could use it.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at DANAT IT FOR BUSINESS
A reliable solution with a straightforward setup that's cost-effective
Pros and Cons
- "The solution's most valuable feature is its reliability."
- "We've had issues with the power supply. I've had to change the power supply twice. I'm not sure what the issue is. We're still trying to work out why we're having problems with the switches and the cutting of the power supply. The solution should look into this to see if there is something wrong with the product."
What is our primary use case?
We primarily use the solution for our local network.
What is most valuable?
The solution's most valuable feature is its reliability.
What needs improvement?
We've had issues with the power supply. I've had to change the power supply twice. I'm not sure what the issue is. We're still trying to work out why we're having problems with the switches and the cutting of the power supply. The solution should look into this to see if there is something wrong with the product.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We've never had to reach out to technical support.
Which solution did I use previously and why did I switch?
I've previously used other solutions, including Cisco, Brocade, and HP. We use all of these. It depends on what the client prefers or the budget of the project. There aren't big technical differences between any of these.
How was the initial setup?
The initial setup was straightforward. Deployment took two to three days.
What about the implementation team?
I handled the implementation myself.
What's my experience with pricing, setup cost, and licensing?
You only have a one-time payment when you purchase the solution. The pricing isn't subscription-based. This particular solution is very cost-effective.
What other advice do I have?
We use the on-premises deployment model. We're system integrators.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technician at a non-tech company with 11-50 employees
A seamless and robust solution that enables organizations to manage the network and users with ease
Pros and Cons
- "The product is seamless and robust."
- "The initial deployment was a bit complex."
How has it helped my organization?
The solution helps me manage the network far better than before. I can also manage VLANs and decide how much bandwidth the users should get.
What is most valuable?
The product is seamless and robust. We only had issues when there were power outages. The user interface is the most valuable feature. The tool is easy to use. I rate the ease of use an eight out of ten.
What needs improvement?
The initial deployment was a bit complex.
For how long have I used the solution?
I have been using the solution for a year and three months.
What do I think about the stability of the solution?
The tool has been rock solid. I rate the stability a ten out of ten.
Which solution did I use previously and why did I switch?
I have used Cisco’s switches and routers. We switched to Ubiquiti because it enabled us to manage the network.
How was the initial setup?
The initial deployment was a bit complex, but we figured it out.
What was our ROI?
I have seen an ROI on the product. We can manage our users far better now.
What's my experience with pricing, setup cost, and licensing?
The price should be improved.
What other advice do I have?
We have consultants. We did not need to call the support team. With Ubiquiti, we get what we pay for. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a tech services company with 51-200 employees
Has good performance, price, and a lot of functions
Pros and Cons
- "The performance is good. They also have good prices."
- "The stability and installation could be improved."
What is most valuable?
The performance is good. They also have good prices and have a lot of functions in their software.
The idea used in Ubiquiti UniFi Switches is very powerful and interesting. It's also new in this market.
What needs improvement?
They improved the stability a little bit, but it still requires more stability.
Installation could be easier as well.
For how long have I used the solution?
I've been using it for a few years.
What do I think about the stability of the solution?
It is not as stable as required. They improved the stability a little bit, but it still requires more stability.
What do I think about the scalability of the solution?
We have about 100 users, but we have approximately 10 switches. They are connected to a video recorder and a lot of video cameras.
Which solution did I use previously and why did I switch?
We used Juniper before.
How was the initial setup?
We had a problem with the initial setup because first we needed to upgrade the firmware. I think they have solved this in the latest switches.
It took about a day to solve the problem during the initial deployment.
What about the implementation team?
I deployed it myself. You would need one person for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
The price is good, and it doesn't require additional licenses.
What other advice do I have?
I would recommend it for offices, but I wouldn't recommend it for data centers.
On a scale from one to ten, I would rate Ubiquiti UniFi Switches at nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CAD Engineer at Pro av
A stable, reliable, and easy-to-deploy solution that can be used in the audio-visual industry
Pros and Cons
- "Ubiquiti UniFi Switches is a stable solution."
- "Ubiquiti UniFi Switches is not a cheap solution."
What is our primary use case?
I am in the audio-visual industry. All the TVs, PCs, mobile phones, iPads, and tablets connect to the solution.
What is most valuable?
Ubiquiti UniFi Switches is a stable solution.
What needs improvement?
Ubiquiti UniFi Switches is not a cheap solution.
For how long have I used the solution?
I have been using Ubiquiti UniFi Switches for over six years.
What do I think about the stability of the solution?
The solution's stability is very good.
I rate Ubiquiti UniFi Switches ten out of ten for stability.
What do I think about the scalability of the solution?
Around 50 customers are using Ubiquiti UniFi Switches.
I rate Ubiquiti UniFi Switches ten out of ten for scalability.
How was the initial setup?
The solution's initial setup is straightforward.
What about the implementation team?
The solution's deployment doesn't take too long and can be done within 10 to 15 minutes. To deploy the solution, you must have the controller, connect everything up, adopt it, and then go into your settings. It doesn't take long.
We are a small company, and I do all the deployment myself.
What's my experience with pricing, setup cost, and licensing?
With Ubiquiti UniFi Switches, you get what you pay for.
What other advice do I have?
I would recommend Ubiquiti UniFi Switches to other users because it is stable, reliable, and easy to deploy.
Overall, I rate Ubiquiti UniFi Switches ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

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Updated: March 2025
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