Ubiquiti UniFi Switches Reviews

We have one or two UniFi switches, but they don't really compete with the Ciscos. It's a nice environment as far as keeping track of things and being able to manage ports, turn off rogue users, and stuff like that. The access points have been pretty convenient compared to Meraki, Lucent, Cisco, or any of the other bigger vendors that I used to deal with for other consulting projects.

Ubiquiti is one step above the consumer level. They cost a little bit more, but they just seem to be drop-dead reliable, and they're keeping up with the latest standards. Their latest versions of access points are all Wi-Fi 6, and they don't take very much power when there aren't a lot of users.

It's really easy to build one configuration and just apply it to new devices.

It's a check mark box: Do I want this to be the staff VLAN, or the public VLAN, or the Voice over IP VLAN, or the security VLAN, or the house wiring VLAN, or the building logistics VLAN? You just check things off and then you make groups, so if you click on it, it applies all the appropriate things automatically. It makes it very easy.

This solution is good for the prosumer, small office, medium office, under 500 people range, but probably over 50 people and maybe distributed around five or 10 sites. That's a pretty good sweet spot as far as the price for the equipment and the configurability, and it's just drop-dead reliable. It's been boring, which is what I love because I don't get any calls in the middle of the night that something isn't working.

Ubiquiti tends to end-of-life things faster than other companies do. Cisco tends to be in the 8-, 10-, 12-year time frame, and Ubiquiti tends to be in the 4- or 5-year time frame. If you buy Ubiquiti, you'll probably need to replace it in a period of time, but it's going to work flawlessly unless it gets hit with lightning. They don't survive lightning hits very well, but that's what insurance policies are for.

The stability is rock solid.

It's scalable. I wouldn't want to scale it up to 500 nodes per site. You probably need a bigger management system than what they have. There's a tune toward maybe 100 to 200 devices, and you can use search terms and write custom scripts to pull out particular variables that you want. If I want to have a plot of the number of access points with high re-transmission rates over the last month, that doesn't come by default out of the box. I had to write a script for that, but it was pretty easy. It's normal IT stuff. Every case is different.

For the companies that have 5-10 physical sites and 50-200 networking devices – not user devices – this is fine. I would say under 1,000 or 2,000 user devices but under 500 or 200 network devices. This is the sort of sweet spot for that, and it worked out really well for us. We looked at other options, and we just decided to go with this because it was working so well on a couple of our sites.

I have worked with Meraki, Lucent, and Cisco.

Compared to Cisco, unless you're going to have tens of thousands of devices, or you have a budget that nobody cares about, Ubiquiti is much easier to set up. It's not like the smaller things like the Netgears and D-Links where you need a configuration for each device. If lightning takes out a site and you have to rebuild that site, you have to go and rebuild each device. 

With Ubiquiti, I have a backup copy in the Cloud somewhere. I just download that, blast it onto the new controller, drop the new controller in, and replace any of the wiring that got burned and put in new access points. I can be back up and running in half an hour to two hours. It's amazingly easy because it's all centrally managed.

Once you've learned how to do a Ubiquiti setup, then everything else is like a rubber stamp. It's very trivial. I just copy a configuration and paste it into a new controller, and I'm up and running in half an hour. I can bring up five APs or 60 or 70 APs and if the wiring is done and we just have to go place the APs, that takes up the most time. It's physically climbing up the ladder and screwing the thing into the wall. 

For everything else with the software configuration, they do the auto-learn. They pick up their own address pool, and we're running them on separate VLANs from everything else. There's management VLAN that takes care of setting them up and pushing configurations out and doing updates. But there are the user VLANs. That's what people think that they're talking to when they are connecting with their cell phones or their laptops. That's all separate for security reasons.

For maintenance, we have just one guy who takes care of terminations and hanging APs. He does a lot of other things as well with DC Cat5 and Cat6 wiring and low voltage stuff. I'm the only one who does the software end of the management. So, it's really just two guys. 

Realistically, I don't have to do this. It's not something I even look at every day because it sends me a text message when there's something horrible going on. It sends me an email status message at 1:00 a.m. every day.

I would rate this solution 8 out of 10.

Cisco might be just one point higher, but twice as expensive. If you really want to save money, then you're getting down into the quality of five or six when you're talking about D-Link and Netgear.

We use the solution to manage your IT network and IT security. You must access the network using the UniFi Controller software to configure, monitor, and manage your network equipment. The UniFi system's performance is reliable.

Managing the switches, such as the main server router, is straightforward. If you use UniFi, it’s easy because everything is integrated into the product. You can discover and manage any connected device with just one piece of equipment, like the UniFi controller. This applies to both the wireless LAN and the wired LAN. UniFi products are simple to manage and help maintain a good network profile.

I have been using Ubiquiti UniFi Switches for 10 years.

The solution offers stable performance and is highly reliable. It is sensitive to various network demands and rarely encounters issues with payload handling. Users' main concerns relate more to user management than the physical hardware.

I rate the solution’s scalability a nine out of ten.

The support for Ubiquiti UniFi Switches is not satisfactory. If you purchase one, it can be difficult to get adequate support. There are issues with their support system, such as the refusal to accept returns or provide thorough analysis and solutions for problems. The support needs significant improvement, especially given the complexity of the technology.

When I visit the website to search for help, I don't find clear or useful guides. The resources available are not comprehensive, and I repeatedly search for relevant information.

If you have a problem with Ubiquiti UniFi Switches, it's not as easy to find straightforward documentation as with other companies like Microsoft or Cisco. With Cisco, for example, you can easily access regular, detailed information on configuring and deploying their devices. However, Ubiquiti's documentation can be less clear and harder to follow. You might find it challenging to locate specific instructions or examples of how others have solved similar issues. Despite this, some users are still satisfied with the overall performance and features of Ubiquiti UniFi Switches.

I used Ubiquiti UniFi Switches for service management and connected various devices and equipment within the technical center. The HP requirement is minimal, and the UniFi Switches are just Layer 2 switches. I've used them for many years without any issues.

I rate the initial setup a nine out of ten, where one is difficult and ten is easy.

The return on investment for Ubiquiti UniFi Switches is promising because it requires only a one-time investment. These switches offer a reliable network and come with a comprehensive analysis tool, making them a good option for small—to medium-sized enterprises. 

I have extensive knowledge in managing Ubiquiti UniFi Switches. It is not yet determined if the issues are due to active connections or other factors. Now, let's focus on the solution delivered by the switch. The certification process is straightforward, which is crucial because our users rely on stable and secure connections.

UniFi Switches can manage everything from a single screen, making the solution user-friendly and secure. These switches are an excellent choice for enterprises using Microsoft services. We haven't encountered any technical or application issues because they are highly responsive.

Overall, I rate the solution a nine out of ten.

The product is a simple and user-friendly software offering network protection and access controllers. Integrating everything into one solution makes it easy to manage and control all aspects of our network from a single place, which is crucial for our operations. These are the most valuable features of the product.

Ubiquiti products in India are very limited compared to other countries. It would be great if they could improve the distribution and access to these products in India. For example, I had to import some products from other countries because they were unavailable here.

In the next release, it would be beneficial to include a face recognition feature for door access control to enhance security and user convenience.

I have been using Ubiquiti UniFi Switches since 2020 for about four years.

It is a stable solution. When I started using it four years ago, I had issues with automatic updates a couple of times, but I haven't had any issues after that. It's been straightforward and stable for more than three years now.

It is a scalable solution. I initially had two access points and two to three cameras. Now, I have nearly 30 devices, and everything works fine.

Scalability has been fine for us. Our maximum usage is about 30 to 40% of our network bandwidth. We are a small company with a total capacity of 100 seats, so I foresee problems once we reach that capacity.

I have yet to interact with the technical support. I usually find solutions by Googling and using their help documents.

I used NETGEAR earlier. I switched because I couldn't scale. I also used unmanaged switches from other brands, but a friend recommended Ubiquiti for its manageability and design. Since then, I've been using Ubiquiti.

The initial setup was very straightforward. In this aspect, I haven't seen any other product do better than Ubiquiti.

Even though I am a software developer, I wanted to implement the product independently. It was a smooth process for me. I initially bought the USG, then the IBM Pro, followed by the switches, IP cameras, access controllers, and door access control. I gradually started buying whatever was available from Ubiquiti. It's just a matter of plugging them in. It takes two to three minutes to complete. The switches have been maintenance-free for the past few months.

Ubiquiti is much more affordable than enterprise brands like Aruba and Cisco, which makes it good for small and medium businesses. However, it's a bit expensive in India compared to other brands like D-Link and TP-Link.

UniFi switches have significantly enhanced our network management. One of the most impactful features has been the addition of VPN support a couple of years ago. It has greatly improved our routing capabilities. While VPN and routing are common features in networking equipment, I am particularly happy with how UniFi has implemented these functionalities.

The switches' PoE capabilities have made device deployment very easy. Over the last four to five years, I have never encountered any issues with them. I did the entire networking setup for our office and have been very satisfied with the overall networking experience with Ubiquiti.

I don't see any AI-specific features from Ubiquiti. It just connects us to the Internet. They may have added AI features in their new product lines, but I haven't seen them yet.

The product has helped me save a lot of time and money. The devices are efficient, and the network setup is stable. I no longer need to work on the network, saving me time and maintenance costs.

I have already recommended it to two of my colleagues' companies and helped implement it in a partner university.

I rate it nine out of ten. The only reason I should have given it a ten is the limited availability of their products in India.

I use the solution for connecting Ubiquiti access points.

I can see which ports are connected and which ones are disconnected. This information is very useful.

We need to upgrade everything too often.

I have been using the solution for six months.

I rate the tool’s stability a ten out of ten.

It's impossible to expand the network with old versions of devices. I manage around 30 devices.

We have used cheaper products like TP-Link. Ubiquiti is a better alternative. It is more advanced.

The initial setup is simple if we have the right version of the controller. We always need to upgrade the software. The products are not compatible with all the versions. I bought a new switch but couldn’t see it in my controller. The controller version was lower, and I couldn't upgrade it then.

Compared to Cisco, the solution is not so expensive. However, it is a bit more expensive than TP-Link. The price could be improved.

I recommend the product to others. Overall, I rate the tool an eight out of ten.

We deployed Ubiquiti UniFi Switches for our enterprise office-level network, establishing a multi-layer LAN network encompassing several locations connected via VPN side-to-side connections.

The entire management console of Ubiquiti UniFi Switches is beautifully designed, offering an intuitive interface for efficiently managing multiple locations and entities. With a single point of configuration, this system seamlessly extends its settings to all connected Ubiquiti devices. Furthermore, its unified interface seamlessly integrates additional features such as video surveillance, CCTV, and other functionalities within the environment.

Sometimes, the modern UI still lacks certain features the legacy UI provides. Users have to switch back and forth between the two UIs, which is annoying but manageable. The entire feature set from the legacy UI should be incorporated into the modern UI.

I have been using Ubiquiti UniFi Switches for three years.

The solution is very stable when you use it in an office environment. However, there's a distinction in stability when transitioning to the enterprise edition. This differentiation is crucial, particularly with the recent introduction of data-centre-grade products to the market earlier this year. When we initially ordered these switches, only the office branch was available. Consequently, our data centre's required data load exceeded the capacity of Ubiquiti switches. Due to the considerably higher data load, we had to distinguish between using them in an office environment and a data centre.

Ubiquiti switches reach their limitations beyond a network and internet capacity of approximately two GB synchronously.

The solution’s scalability is good.

I had experience with Cisco. If I had to compare the configuration process with Cisco enterprise switch and Ubiquiti UniFi Switches, I would always choose Ubiquiti UniFi Switches because of the UI experience. If I had to choose a data centre environment, I would choose Cisco or the HPE environment for switch-wise. They are capable of handling more load.

The initial setup is straightforward. Moreover, these switches offer many interesting features, especially when multiple switches are housed in a single rack. You can overlay augmented reality using your cell phone camera to gain additional information about cable names and their respective connections. The setup was deployed within two days in seven office branches, an entire data centre network with 50 devices.

The solution improves the process of getting online. Additionally, it provides a backup solution in case our primary ISP breaks down, which is seamlessly integrated and functions straight out of the box. The entire configuration wizard makes enterprise deployment straightforward. Moreover, Ubiquiti offers a unique system for setting up complex configurations like multi-pass, efficiently considering all the necessary elements for a modern deployment.

Overall, I rate the solution a nine out of ten.

Our company uses the solution for logistics scanning in warehouses. We have 200 users across logistics staff, technicians, administrators, and directors.

The solution is very reliable and stable.

The solution needs to improve its documentation because it is quite poor. There isn't much available on the internet so we work through fixes on our own.

I have been using the solution for nine years.

The solution is very stable so stability is rated a nine out of ten.

The solution is scalable so scalability is rated an eight out of ten.

We have not needed technical support.

The setup is straightforward.

Configurations take a couple of hours to a couple of days depending on the customer's environment. We use Ubiquiti Clarity which makes it easy to adapt and configure access points.

We implement the solution for customers. One staff person is dedicated to rolling out monthly updates.

The warranty is very short at one year. If the solution breaks after that, you literally have to throw it out. The solution needs to offer three-year or limited-loss warranties.

I recommend the solution and rate it an eight out of ten.

We are a training center, so we cater to trainees and students. We are customers of Ubiquiti. 

The information on the graphical interface is great and I like the ability to access it from anywhere. It's fairly easy to set up, use the product, and adapt it to Ubiquiti. 

I've found that sometimes when you update products, it's easy to miss some functionality that's been added. It can be something crucial that they suddenly change. 

I've been using this solution for three years. 

The stability is good. 

The solution is very scalable. Our user numbers range from 10 to hundreds, depending on the number of trainees we have at any one time. 

I haven't required any technical support. 

Positive

I previously used Cisco and Hewlett Packard and many types of switches throughout the years. Ubiquiti has a good graphical interface and it's easy to use. It's best suited to my needs.

The initial setup is relatively straightforward. Deployment takes around 30 minutes and it was done in-house. There's no real maintenance, it's just a matter of checking frequently for updates.

You pay for the product, not for licensing. The cost depends on the kinds of switches you're using. 

My only advice is to read the documentation before you update.

I rate this solution eight out of 10. 

I use Ubiquiti UniFi Switches to deploy new UniFi devices and to monitor the devices. I use it to find and manage users connected to those devices.

The most valuable feature of Ubiquiti UniFi Switches is the graphic user interface for monitoring, where you can see the status of the device in real-time. I use those features across the campus. I use the APs as my beacons to tell me whether the area of the school of the network is down or not. Those will be the first to alert me that there is a problem with the network or a device. They provide me with more than only monitoring themselves,  I use them in order to monitor all the devices.

Ubiquiti UniFi Switches can improve by putting more effort into security. There are not many options in security. Other solutions, you can filter, do access control, and functionality. Ubiquiti UniFi Switches provides all the basic network security where it's all about the password for someone to access the SSID on the network, but it doesn't go beyond advanced network features of packet filtering, monitoring, and managing users.

I have been using Ubiquiti UniFi Switches for approximately nine years.

Ubiquiti UniFi Switches are stable.

The scalability of Ubiquiti UniFi Switches is good. If I buy a new device, I only have to plug it in, it adopts and runs from then on.

We have approximately 600 users connected to the Ubiquiti UniFi Switches. I'm taking into account everyone who connects to the WiFi.

The technical support from Ubiquiti UniFi Switches is good. I haven't had reason to contact them very often, but the few times I've contacted them, I've received the help I needed. 

I haven't contacted them often because their self-service knowledge base is good. You always find information online about how to solve an issue before you reach out to support.

The initial setup of Ubiquiti UniFi Switches is very easy.

Ubiquiti is one of the cheapest WiFi network providers that provide a very good WiFi network, which is monitored and deployable. The price is very fair for the technology they're offering.

My advice to others is Ubiquiti UniFi Switches is a good technique if you want to run it in a small business, where your major concern is not security. If you're not dealing with a data-sensitive organization, that deals in transactions, such as a bank, it's a good choice.

If you use SSP switches they go up to about 10GB per second which is fast on the network. You can use the switches on the core network. However, the only issue is the security aspect of it, you need to invest in something with higher-end security if you're dealing with an enterprise network, where you need proper data protection and user protection.

I rate Ubiquiti UniFi Switches a seven out of ten.