Ubiquiti UniFi Switches Reviews

The product is a simple and user-friendly software offering network protection and access controllers. Integrating everything into one solution makes it easy to manage and control all aspects of our network from a single place, which is crucial for our operations. These are the most valuable features of the product.

Ubiquiti products in India are very limited compared to other countries. It would be great if they could improve the distribution and access to these products in India. For example, I had to import some products from other countries because they were unavailable here.

In the next release, it would be beneficial to include a face recognition feature for door access control to enhance security and user convenience.

I have been using Ubiquiti UniFi Switches since 2020 for about four years.

It is a stable solution. When I started using it four years ago, I had issues with automatic updates a couple of times, but I haven't had any issues after that. It's been straightforward and stable for more than three years now.

It is a scalable solution. I initially had two access points and two to three cameras. Now, I have nearly 30 devices, and everything works fine.

Scalability has been fine for us. Our maximum usage is about 30 to 40% of our network bandwidth. We are a small company with a total capacity of 100 seats, so I foresee problems once we reach that capacity.

I have yet to interact with the technical support. I usually find solutions by Googling and using their help documents.

I used NETGEAR earlier. I switched because I couldn't scale. I also used unmanaged switches from other brands, but a friend recommended Ubiquiti for its manageability and design. Since then, I've been using Ubiquiti.

The initial setup was very straightforward. In this aspect, I haven't seen any other product do better than Ubiquiti.

Even though I am a software developer, I wanted to implement the product independently. It was a smooth process for me. I initially bought the USG, then the IBM Pro, followed by the switches, IP cameras, access controllers, and door access control. I gradually started buying whatever was available from Ubiquiti. It's just a matter of plugging them in. It takes two to three minutes to complete. The switches have been maintenance-free for the past few months.

Ubiquiti is much more affordable than enterprise brands like Aruba and Cisco, which makes it good for small and medium businesses. However, it's a bit expensive in India compared to other brands like D-Link and TP-Link.

UniFi switches have significantly enhanced our network management. One of the most impactful features has been the addition of VPN support a couple of years ago. It has greatly improved our routing capabilities. While VPN and routing are common features in networking equipment, I am particularly happy with how UniFi has implemented these functionalities.

The switches' PoE capabilities have made device deployment very easy. Over the last four to five years, I have never encountered any issues with them. I did the entire networking setup for our office and have been very satisfied with the overall networking experience with Ubiquiti.

I don't see any AI-specific features from Ubiquiti. It just connects us to the Internet. They may have added AI features in their new product lines, but I haven't seen them yet.

The product has helped me save a lot of time and money. The devices are efficient, and the network setup is stable. I no longer need to work on the network, saving me time and maintenance costs.

I have already recommended it to two of my colleagues' companies and helped implement it in a partner university.

I rate it nine out of ten. The only reason I should have given it a ten is the limited availability of their products in India.

I use the solution for connecting Ubiquiti access points.

I can see which ports are connected and which ones are disconnected. This information is very useful.

We need to upgrade everything too often.

I have been using the solution for six months.

I rate the tool’s stability a ten out of ten.

It's impossible to expand the network with old versions of devices. I manage around 30 devices.

We have used cheaper products like TP-Link. Ubiquiti is a better alternative. It is more advanced.

The initial setup is simple if we have the right version of the controller. We always need to upgrade the software. The products are not compatible with all the versions. I bought a new switch but couldn’t see it in my controller. The controller version was lower, and I couldn't upgrade it then.

Compared to Cisco, the solution is not so expensive. However, it is a bit more expensive than TP-Link. The price could be improved.

I recommend the product to others. Overall, I rate the tool an eight out of ten.

We deployed Ubiquiti UniFi Switches for our enterprise office-level network, establishing a multi-layer LAN network encompassing several locations connected via VPN side-to-side connections.

The entire management console of Ubiquiti UniFi Switches is beautifully designed, offering an intuitive interface for efficiently managing multiple locations and entities. With a single point of configuration, this system seamlessly extends its settings to all connected Ubiquiti devices. Furthermore, its unified interface seamlessly integrates additional features such as video surveillance, CCTV, and other functionalities within the environment.

Sometimes, the modern UI still lacks certain features the legacy UI provides. Users have to switch back and forth between the two UIs, which is annoying but manageable. The entire feature set from the legacy UI should be incorporated into the modern UI.

I have been using Ubiquiti UniFi Switches for three years.

The solution is very stable when you use it in an office environment. However, there's a distinction in stability when transitioning to the enterprise edition. This differentiation is crucial, particularly with the recent introduction of data-centre-grade products to the market earlier this year. When we initially ordered these switches, only the office branch was available. Consequently, our data centre's required data load exceeded the capacity of Ubiquiti switches. Due to the considerably higher data load, we had to distinguish between using them in an office environment and a data centre.

Ubiquiti switches reach their limitations beyond a network and internet capacity of approximately two GB synchronously.

The solution’s scalability is good.

I had experience with Cisco. If I had to compare the configuration process with Cisco enterprise switch and Ubiquiti UniFi Switches, I would always choose Ubiquiti UniFi Switches because of the UI experience. If I had to choose a data centre environment, I would choose Cisco or the HPE environment for switch-wise. They are capable of handling more load.

The initial setup is straightforward. Moreover, these switches offer many interesting features, especially when multiple switches are housed in a single rack. You can overlay augmented reality using your cell phone camera to gain additional information about cable names and their respective connections. The setup was deployed within two days in seven office branches, an entire data centre network with 50 devices.

The solution improves the process of getting online. Additionally, it provides a backup solution in case our primary ISP breaks down, which is seamlessly integrated and functions straight out of the box. The entire configuration wizard makes enterprise deployment straightforward. Moreover, Ubiquiti offers a unique system for setting up complex configurations like multi-pass, efficiently considering all the necessary elements for a modern deployment.

Overall, I rate the solution a nine out of ten.

The most valuable features of the solution include its ease of setting up VLANs and port management.

The routing capabilities of Layer 3 should be made easier to implement.

I have been using Ubiquiti UniFi Switches for six to eight months. I use the solution's latest version. My company has a reseller agreement with Ubiquiti.

Stability-wise, I rate the solution a ten out of ten.

It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.

In my company, five people use the solution.

I rate the technical support an eight out of ten.

Positive

On a scale of one to ten, where one is easy and ten is difficult, I rate the initial setup of Ubiquiti UniFi Switches as a ten.

The solution is deployed on the cloud and on-premises.

The deployment phase takes fifteen minutes and requires the help of minimal staff.

I rate the pricing an eight on a scale of one to ten, where one is cheap, and ten is expensive.

There are no licensing fees, which is amazing and contributes to big cost savings.

I considered TP-Link Omada as one of the options before choosing Ubiquiti UniFi Switches. I chose Ubiquiti UniFi Switches because of its ecosystem.

To those planning to use the product, I would suggest they use SFP+ ports.

Ubiquiti UniFi Switches is a simple and reliable tool that is costly.

Overall, I rate the solution a ten out of ten.

Our company uses the solution for logistics scanning in warehouses. We have 200 users across logistics staff, technicians, administrators, and directors.

The solution is very reliable and stable.

The solution needs to improve its documentation because it is quite poor. There isn't much available on the internet so we work through fixes on our own.

I have been using the solution for nine years.

The solution is very stable so stability is rated a nine out of ten.

The solution is scalable so scalability is rated an eight out of ten.

We have not needed technical support.

The setup is straightforward.

Configurations take a couple of hours to a couple of days depending on the customer's environment. We use Ubiquiti Clarity which makes it easy to adapt and configure access points.

We implement the solution for customers. One staff person is dedicated to rolling out monthly updates.

The warranty is very short at one year. If the solution breaks after that, you literally have to throw it out. The solution needs to offer three-year or limited-loss warranties.

I recommend the solution and rate it an eight out of ten.

We are a training center, so we cater to trainees and students. We are customers of Ubiquiti. 

The information on the graphical interface is great and I like the ability to access it from anywhere. It's fairly easy to set up, use the product, and adapt it to Ubiquiti. 

I've found that sometimes when you update products, it's easy to miss some functionality that's been added. It can be something crucial that they suddenly change. 

I've been using this solution for three years. 

The stability is good. 

The solution is very scalable. Our user numbers range from 10 to hundreds, depending on the number of trainees we have at any one time. 

I haven't required any technical support. 

Positive

I previously used Cisco and Hewlett Packard and many types of switches throughout the years. Ubiquiti has a good graphical interface and it's easy to use. It's best suited to my needs.

The initial setup is relatively straightforward. Deployment takes around 30 minutes and it was done in-house. There's no real maintenance, it's just a matter of checking frequently for updates.

You pay for the product, not for licensing. The cost depends on the kinds of switches you're using. 

My only advice is to read the documentation before you update.

I rate this solution eight out of 10. 

I use Ubiquiti UniFi Switches to deploy new UniFi devices and to monitor the devices. I use it to find and manage users connected to those devices.

The most valuable feature of Ubiquiti UniFi Switches is the graphic user interface for monitoring, where you can see the status of the device in real-time. I use those features across the campus. I use the APs as my beacons to tell me whether the area of the school of the network is down or not. Those will be the first to alert me that there is a problem with the network or a device. They provide me with more than only monitoring themselves,  I use them in order to monitor all the devices.

Ubiquiti UniFi Switches can improve by putting more effort into security. There are not many options in security. Other solutions, you can filter, do access control, and functionality. Ubiquiti UniFi Switches provides all the basic network security where it's all about the password for someone to access the SSID on the network, but it doesn't go beyond advanced network features of packet filtering, monitoring, and managing users.

I have been using Ubiquiti UniFi Switches for approximately nine years.

Ubiquiti UniFi Switches are stable.

The scalability of Ubiquiti UniFi Switches is good. If I buy a new device, I only have to plug it in, it adopts and runs from then on.

We have approximately 600 users connected to the Ubiquiti UniFi Switches. I'm taking into account everyone who connects to the WiFi.

The technical support from Ubiquiti UniFi Switches is good. I haven't had reason to contact them very often, but the few times I've contacted them, I've received the help I needed. 

I haven't contacted them often because their self-service knowledge base is good. You always find information online about how to solve an issue before you reach out to support.

The initial setup of Ubiquiti UniFi Switches is very easy.

Ubiquiti is one of the cheapest WiFi network providers that provide a very good WiFi network, which is monitored and deployable. The price is very fair for the technology they're offering.

My advice to others is Ubiquiti UniFi Switches is a good technique if you want to run it in a small business, where your major concern is not security. If you're not dealing with a data-sensitive organization, that deals in transactions, such as a bank, it's a good choice.

If you use SSP switches they go up to about 10GB per second which is fast on the network. You can use the switches on the core network. However, the only issue is the security aspect of it, you need to invest in something with higher-end security if you're dealing with an enterprise network, where you need proper data protection and user protection.

I rate Ubiquiti UniFi Switches a seven out of ten.

We tend to use the solution when clients are not willing to spend money for Meraki or Aruba. We use them as switches.

The basic use case is going to be an office with as many as 100 users. I position them to have one access point cover 150 to 200 square feet or as much as 350 square feet - depending upon the height of the ceiling. It's usually in an office scenario. Whether circular or flat, they do really well facing down, which means you want to put them up top. If that's the use case, you put them on the ceiling. 

If I have a situation where the clients don't want to put it on the ceiling, I'll use the Access Point Flex HD, which is circular and I can place that on a desk or on a shelf or someplace and hide it. 

The value here with using the Ubiquiti products across the board is that they're almost all single-pane management and the single-pane management is included. It's a huge benefit. If you go with other brands and you have to pay extra or pay an annual fee to use it, there's a huge cost difference between let's say a Meraki Solution, which I would say for an enterprise is much better. If I have 20 sites and I'm doing hundreds of access points, I'm going to go to Meraki as already I have a budget. This is a bigger enterprise. 

This solution, however, is tailor-made to a small and medium business that may have three or four locations and you can manage it from a single point. I can either contract with a company that manages my portal for $10 a month. Or I can do it at Amazon or Google Compute, et cetera, or just in a cloud scenario. It's a really flexible solution and it's very cost-effective.

It's possible to scale the product.

The support is pretty much email-based and that's horrible for an enterprise product. I can't call anybody right away. I have to go back and forth with emails if I have a problem. The guys that work for me when we have to return them, generally speaking, we don't have issues, however, at $179 each, at some point, we don't waste time, we just buy another one. Then we'll get a few of them together and then we'll send them back due to the fact that it's easier to do it that way.

Overall, they are hard to source.

They don't play nice with vendors. They want you to buy it off their website. The website is often out of stock. It's really bad from that perspective. If I'm doing a project, I don't want to have to maintain a stock of equipment. I want to be able to buy it from a vendor right away.

The stability is not the greatest.

I've used the solution for more than 12 months. I've used the product for a while. 

I've had stability issues. It's not the most stable solution. Meraki is better.

The scalability is there. For example, if the company has five warehouses across the country and I want to deploy long-range access points, across the different warehouses, I can have them delivered, installed, and boom, I'm done. We just do that and it's great. If I want to manage them, I add them all to my portal. I can update them all in one shot. I can apply the security, I can do WPA and if I'm doing WPA2, I can change it to Radius. There are so many features there and it's easy to manage. If I want to replicate the installation, it's really easy. I just copy. The site's easy to build and it takes 10 minutes. It's much easier than Aruba, which has more steps.

They only offer email support. They need to have real phone support to avoid having to go back and forth over long amounts of time.

I'm also familiar with Meraki and Aruba, which are a bit more expensive, and may be better for larger setups. With Aruba, you do get better coverage than Meraki, however, it is on the more expensive side. 

The initial setup is easy, however, it's not enterprise-grade.

The pricing is very good and it's a great option for small or medium-sized organizations. It's around $179 a device. 

The issue is you can't buy them easily. That's the biggest downfall of Ubiquiti is they don't have a good supply chain and maybe that's indicative of the times. However, even prior to the coronavirus, the pandemic, we still had trouble getting them.

Most of the time I'm going to go with the Pro switches - the PoE 48 port switches, or, if it's a smaller branch office and they only have a few users, I do the 24 ports. I use the long-range Wifi 6 ones, or the short, the regular Wifi 6 ones, which they call the Wifi 6 Light, as well. 

Some of the time, depending upon the aesthetic, or the type of office, they don't want to put anything on the wall or in the ceiling. Therefore, I put there what they call the APUI. It's not the Wifi 6, however, it's pretty good. I'm trying to stick with Wifi 6 as I'm getting the best throughput pretty much throughout whenever I use it. There's an access point called the Access Point Flex HD which is the one I really like.

I'm neither a reseller or a partner with Ubiquiti. When I represent my clients, I give the clients some options. Sometimes they say, "We want to go with Ubiquiti." Or they want to go with Meraki. I don't make money on the sale of the equipment for the simple reason I don't want to be connected to one vendor. If I represent that vendor, that means I'm going to basically push that vendor. I don't want to do that. I want to give the client the best solution for them.

I'd rate the solution at an eight out of ten.