TrendAI Vision One Reviews

As a Trend Micro partner and service provider, we are a TrendAI Vision One company. I am using TrendAI Vision One sensors on endpoints and email. My customers use TrendAI Vision One platform for consolidated security across hybrid environments because they can integrate other devices through the service gateway.

The features I find most valuable in TrendAI Vision One include several powerful add-ons, such as Cyber Risk Exposure Management and threat-based segregation that can be applied on the telemetry data lake automatically, as well as the ability to query the endpoints.

TrendAI Vision One platform's ability to provide centralized visibility and management across protection layers is quite helpful. I can see all across without silos, and telemetry from endpoints, servers, web traffic, NDR, and email all get combined and correlated under a single pane.

TrendAI Vision One has helped reduce time to detect and time to respond to threats, which is the promise I often see happening.

The importance of having AI built into TrendAI Vision One is that natively, some of the detections are hard to decipher, so that helps considerably. For junior analysts, it is beneficial, as they can ask the Trend AI component to explain it in plain English.

I do see room for improvement and weaknesses in TrendAI Vision One. Currently, most of the security literature and other resources refer to protecting endpoints that are Microsoft-centric, so better telemetry of Microsoft endpoints and the ability to query them natively for registry and other information would be a significant help.

The additional features I would like to see in the future to make TrendAI Vision One closer to a perfect score are those that simplify operations. The AI could help cut down unnecessary information and decisions that need to be made early on, allowing analysts to focus on what really matters.

I have been working with TrendAI Vision One for approximately four years.

I would rate the technical support by TrendAI at around eight to eight point five. They are responsive and effective.

The initial setup of TrendAI Vision One is straightforward. Right out of the box, we are accustomed to it, and customers who are using it find it very easy to set up. The out-of-box settings are available, and all they need to do is connect the right telemetry.

The effectiveness of TrendAI Vision One in helping reduce noise from false positives can vary depending on how the customer uses it. Sometimes it requires fine-tuning to reduce false positives. I would rate this review at eight point five overall.

My use case for TrendAI Vision One is more focused on the XDR.

In my opinion, the best features of TrendAI Vision One are the UI itself, which is very user-friendly. I consider that to be the most intricate part about TrendAI Vision One compared to other XDR platforms.

I use the sensors in TrendAI Vision One, and they are critical for our network coverage. They help us considerably because we are using TrendAI Vision One in the corporate environment, where people come and go. The sensors are very helpful because when you want to release the sensor on a laptop that is not used, you can simply release it.

My impressions of TrendAI Vision One's ability to provide centralized visibility and management across protection layers are very interesting because other solutions do not actually provide a centralized platform to view everything. Trend Micro introduced TrendAI Vision One, which allows all that to be in one central console, enabling you to have all features enabled or disabled based on credits.

TrendAI Vision One helps consolidate my use of security vendors and reduces silos. Currently, we are mainly using the XDR function, but we are also looking at the sandboxing feature. It is a good platform because in our environment, the engineering team uses the XDR function while the Digital Forensic & Incident Response team uses the sandboxing analysis functions, allowing two cross-entities to use one platform for their own tools.

In TrendAI Vision One, an area that has room for improvement is the DLP policy governance, particularly around data leakage protection. I believe the main focus is currently on thumb drives and external drives, but in older environments, we also use CDs and DVDs for read and write functions.

I have been using TrendAI Vision One for approximately eight months in totality.

I would rate the stability of TrendAI Vision One as very stable, giving it a nine out of ten.

In terms of scalability, I would say TrendAI Vision One is a ten out of ten because it is based on credits.

From one to ten, I would rate the technical support that TrendAI Vision One provides as a nine because we are subscribed to premium support.

Positive

I found the deployment of TrendAI Vision One to be very easy; I was very surprised because we had a seamless migration from Apex One.

It took less than a day to implement TrendAI Vision One; in fact, it was completed in just one day.

In my organization, we have a team of five engineers and close to three hundred endpoints using TrendAI Vision One.

I estimate that I have seen approximately fifteen to twenty percent return on investment from using TrendAI Vision One.

Regarding the pricing of TrendAI Vision One, I think it is on the costlier side compared to other solutions due to the functions they offer, but in totality, it is cost-efficient.

I have tested other vendors for endpoint solutions, including Kaspersky and Symantec.

The top security challenges in my industry include finding people who can operate TrendAI Vision One as an operator, and actually, TrendAI Vision One's user interface is so user-friendly that it takes maybe an experienced cybersecurity engineer about two to three weeks to get used to it.

The solution does not require any maintenance in terms of patching because we are on SaaS; we have a proxy, so there is no maintenance for it.

TrendAI Vision One has reduced my time to detect and respond to threats by approximately forty to fifty percent.

It has reduced noise from false positives by approximately twenty percent, which has saved me a significant amount of time.

By switching to TrendAI Vision One, I have reduced my risk by approximately eighty percent.

I would recommend TrendAI Vision One to other users because it is user-friendly and offers good support. I would rate this review a nine out of ten.

My use case for the solution is primarily for EDR purposes, but we are also starting to use the CREM.  This technology allows us to see our endpoints within seconds to ensure they are NIST 800-83 compliant.  This technology is critical in today's world as there are many customers requiring this now.  

We have used advanced threat intelligence, and we continue to do so. There is a way to run a threat query to find where a certain item is located. For example, Quick Assist from Microsoft was used a while back to gain access to our environment, and we didn't know it at the time. Of course, we've since locked that down. Now, we can also use that query we created to monitor if someone tries to use it again. I recently saw an attempt to use it, but they couldn't succeed because we have it blocked. It's really good to know these things, and without the available technology, we wouldn’t be able to do this.

Trend Vision One's automation capabilities have helped, for example, with atypical travel. We have a playbook set up. When Trend Vision One finds someone signed on in the United States and then catches them signed on in Africa, it will immediately run a playbook. This will disable that profile and prohibit that person from logging in. That is huge when you consider the possibilities of what could happen if we didn’t have that feature.

Our response time is greatly enhanced because of all the features that Trend Vision One offers. It simplifies things and makes it clear what’s going on inside our environment. With just a click of a button, we can get the information we need. We can mitigate issues very quickly using Trend Vision One. We can isolate endpoints, effectively removing them from the network while still accessing them through the Trend Vision One console. Additionally, we can run malware scans instantly on computers, and there are so many features available that it can be hard to keep track of them sometimes. Overall, Trend Vision One has really helped a lot. When it comes to time savings, I would estimate that our response time has improved by at least 40%.

Using this solution has benefited our business greatly. It keeps me informed of everything happening in our environment. We have site admins at every location with specific admin authority to do certain things. Trend Vision One monitors that, allowing me to validate actions taken by admins. Trend Vision One caught various incidents, and it gives me a clear understanding of our environment and its activities, with quick searches and deeper capabilities.

With Trend Vision One, my favorite feature is the app they provide. You can turn on different features and notifications. The other night I was sitting at supper when the app went off, and I got an alert that was very strange. It turned out to be an event, and we got our cyber team together to mitigate the issue with Trend's IR Teams help, preventing any major problems. That app is a lifesaver.

The dashboard provides extensive information. It gives detailed information regarding endpoints and servers, tracking everything. You can search for things and run threat analysis. There are many features within there, and it's difficult to pinpoint one because all the features work very effectively together.

The centralized management feature contributes to faster decision-making within our security operations, greatly enhancing our response time. With all the features that Trend Vision One offers, it simplifies things. It clarifies what's going on inside your environment; with a click of a button, you can see what's happening and mitigate very fast.

In Trend Vision One, there is always room for improvement. The console is well done, but there might be a bit of improvement needed with the app's capabilities. I know they are constantly working on it, and they have regular Webinars "What's New In Trend Vision One" to share updates and enhancements that are taking place.  

Trend also allows its VIP customers to pretest new features or products and enables us to give feedback on those we test.  This is an incredible benefit to Trend's VIP program.  I do not know of any other product like Trend Micro.

I've been using this solution for quite a while. It was about eight years ago when our company had Trend implemented at every location. We have eleven locations overall. In my opinion, it wasn't managed properly; the situation was quite poor. There were many updates that were needed. I approached management and expressed my desire to take over the project. I said, "I want this. I will do it, fix it, and make it work." Management agreed and gave me the responsibility.

What I did next was take all the servers, fix and upgrade them, and prepare them for migration to one on-site server. After that, we decided to move to the cloud. I gathered everything together and worked with Trend to get all of our endpoints and servers transitioned to the cloud. It's been an ongoing process with Trend, as there is always something that needs to be done.

I rate the stability of Trend Vision One as a ten out of ten.

I would rate the scalability of Trend Vision One as nine out of ten.

It is really good. They even have a feedback system to report suggestions or problems, which are addressed promptly. We also benefit from 24/7 monitoring, and we have direct contacts for technical issues and ongoing weekly support calls.

I would rate them a nine out of ten. There's always room for improvement. Five years ago, I would rate it as a five, but support has significantly improved in availability, responsiveness, and keeping me updated.

We purchased the software through CDW, which used to be called Sirius. That's how we acquired it. I have several contacts at Trend that I can reach out to directly, as I have been working with them for about eight years. They have helped me implement the software directly. I worked with Trend through the entire process. They have a learning platform with videos that break down each product. They show you step-by-step how to implement or use each solution. Trend Micro Service One, monitors our corporation, 24/7/365 support service. We can contact a representative, and they’ll get back to us if we encounter any problems or technical issues in our environment. They’ll even join us on a conference call to help. We also have a weekly call with them, where we can ask questions, and they guide us to the right resources and documentation. It’s really an incredible support package.

It wasn’t complicated to deploy. Now they offer a product called Server and Workload Protection, which is tailored specifically for servers. We're in the process of upgrading our servers to use this product. It’s more focused on server-specific security and functionality. When I used it about five years ago, the process was quite complex. I had problems and issues. Over the years, we moved away from the product — about four years ago — and we’re only now starting to return to it. The changes made in those four years are incredible. It’s like night and day. What used to take me days to deploy to one server now takes about half an hour. Trend is constantly updating, enhancing, and improving how things are done. It’s a continually evolving package. They’re even integrating AI capabilities now, which will greatly enhance what Trend products can do.

The capability of Trend Vision One to be deployed both on-premises and in the cloud has been extremely beneficial to my organization in terms of flexibility and scalability. Being in the cloud eliminates the need for on-prem servers. With several divisions, managing all of those on-prem servers was a nightmare. It was not an option, so I migrated to the cloud, which is a one-stop shop. We have our entire corporation in the cloud, making it easy to see everything without logging onto multiple servers; this saves a lot of time.

The solution itself does require some maintenance. The updates are automatic, so we don't need to manually check. However, some endpoints have to be maintained more carefully, ensuring they are fully updated because missing MS updates can prevent Trend Vision One from working correctly. It's good practice to keep everything up to date, which is crucial for managing over 1,000 endpoints and 200 servers. Trend Vision One allows us to see all software on a person's computer, even outdated web browsers, and it flags potential threats, which is an incredible feature.

In my organization, approximately three people work with Trend Vision One.

In terms of return on investment, I've seen a 100% return. It has paid for itself. Our company went through a ransomware event, and if Trend Vision One's IR Team had not stopped it, that could've closed the company's doors.

Trend Vision One is definitely cost-efficient compared to other solutions. I have seen others that are double or triple the price. I'm surprised Trend Vision One hasn't raised their prices, considering everything offered. Depending on the features selected, cost varies, but overall, endpoint and server security is very reasonable.

Comparing Trend Vision One to other solutions, I've seen other vendors with complicated software requiring extensive training to understand. If software is that hard to learn, I don't find it to be a viable solution. Learning takes weeks or months, potentially creating holes in security instead of securing it.

I would absolutely recommend Trend Vision One to other users because it's cost-efficient and it just works. It tells you what you need to do, alerts you of threats, and informs you about software needing updates. They have an IR team that is exceptional and works on the mitigation and remediation until all issues have been resolved!  Over time, it becomes easier to understand, especially moving from on-prem to cloud deployment; there's no comparison. 

I would rate the solution overall as a ten out of ten.

Our usual use cases for Trend Vision One involve the detection of any kind of threat. We are getting alerts from the workbench on Trend Vision One and we perform threat hunting. If there are false positives, we close them, and in the case of true positives, we take action toward remediation and closure. Predominantly, we use it for threat management.

Trend Vision One is an integrated platform where I can get all the information about all the endpoints, whether it be a server, laptop, or desktop. Everything is integrated, allowing me to see everything within one console; that is one of the greatest advantages of Trend Vision One.

In terms of centralized visibility and management across protection layers, Trend Vision One provides protection across all attack vectors. It allows us to manage threats in all phases. We can even perform forensics where we can collect suspicious files remotely to submit to Trend Micro.

Trend Vision One helps reduce the time to detect and respond to threats. We get alerts in real-time. We receive notifications as email alerts, as well as alerts in the console. Through the workbench, we can monitor the console 24/7 with real-time information; there is not much delay.

Trend Vision One has helped us reduce noise from false positives, thanks to the SOAR functionality. We are able to configure automatic responses, and in case any false positives are identified, the Vision One console takes care of them automatically. This helps us reduce a lot of false positives.

Trend Vision One has indeed helped consolidate our use of security vendors and reduce silos. We sometimes get threat notifications from other vendor products, such as Microsoft Cloud App Security, which identifies threats, and we can trace similar traffic from the endpoints in Vision One. This correlation adds more value for our clients.

The most valuable feature of Trend Vision One is response management; when there is a malware issue, we need to isolate the endpoint, which I can do through response management. I can isolate an endpoint, restore the endpoint, and run manual malware scans, which will be very useful when performing malware remediation actions.

In future releases of Trend Vision One, I would like to see improvements regarding role-based access control, as it is important to ensure that when granting admin access to a person, their visibility is limited to only their respective markets. For example, while creating roles for countries like France, Germany, and Italy, they should only manage their own endpoints to maintain privacy and security.

I have been working with Trend Vision One for more than 2 years.

I have not encountered any issues with the stability of Trend Vision One. There have been no problems at all.

Stability is critically important for us with Trend Vision One; it is very stable, providing continuous 24/7 support, and we do not face challenges in accessing services from Trend Micro.

Regarding scalability, Trend Vision One accommodates many endpoints without any challenges, allowing easy expansion of our portfolio.

I would rate the technical support for Trend Vision One a perfect 10 out of 10, as Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.

Positive

Before using Trend Vision One, we were utilizing McAfee, and some of our clients were using Symantec. Currently, most clients have transitioned to Trend Micro.

The decision to switch from McAfee was driven by factors such as high costs and the global presence of organizations. Trend Micro has a more robust global reach and its pricing is very competitive compared to McAfee.

The initial setup of Trend Vision One is not complex; it is straightforward. We had the options in the Trend Vision One console, and we received training from Trend Micro-certified administrators. We had knowledge transfer sessions, and later, we successfully migrated our products from on-prem servers to the cloud. 

We have been using the product for more than 7 to 8 years, and we did not face any challenges during this migration.

We have seen a return on investment with Trend Vision One, primarily in terms of having more confidence in addressing any kind of suspicious activities. Any such activities will be notified to us, allowing us to take action. The return on investment is apparent in managing the endpoints and addressing suspicious activity that might otherwise go unnoticed.

It has saved about 25% to 30% of our time. The risk has been reduced by more than 25% after switching to Trend Vision One.

Its price is very decent. It suits our requirements.

I did evaluate other options, including Microsoft Sentinel, but ultimately, most vendors choose Trend Vision One.

The factors that led us to choose Trend Vision One over Microsoft or other options include costs, and since we already have Microsoft for other protections (like M365 security protection), we opted for protection with a different vendor, rather than the same vendor.

I would rate Trend Vision One a nine out of ten.

My use cases for Trend Vision One are typically reactive, letting it scan and monitor our environment, and we typically respond quickly to any workbenches that come up. 

We also try to adapt to the Cyber Risk Index or the security score, keeping that at the lowest amount possible on a weekly or bi-weekly basis as we push out updates and do maintenance.

My favorite features in Trend Vision One include the Cyber Risk Index, which breaks down various pieces of info into one easily digestible score. I appreciate the workbenches. They provide a visual of how they operate for the most part, and I value the in-depth details they offer since we can mostly operate off of that, giving us enough info to crunch and figure out what's happening.

While it's not an actual feature of the application, I appreciate the clinics and seminars that Trend provides, as I went to one last year that got me from zero to beginner, and I hope to advance to intermediate with another seminar series this year.

Trend Vision One helps reduce my mean time to detect and respond to threats as without it, we would be scrambling and confused with not much information to go off of for threat hunting. I'm not sure what we were using previously. As long as I've been here, it's been Trend Vision One, and we're very happy with it. We're hesitant to shop around for any other provider since we think it's a very good product, and we appreciate the speed and breadth of data we receive from it.

I sometimes see noise from false positives with Trend Vision One. One clear instance involved the AI deep fake feature, which would throw up false positives whenever someone had a Teams meeting with a blurred background, leading us to turn it off as it activated for every meeting. Additionally, there were minor false positives throughout the year related to Microsoft update files and certain DLLs, however, they don't clutter Trend Vision One much and have essentially gone away in recent months.

I am very happy with Trend Vision One's platform ability to provide centralized visibility and management across protection layers. The platform extends into various categories, offering oversight over email and even flagging suspicious activities that occur on a server, despite not having a Trend Vision One agent on it. For instance, an admin setting up remote access on that server was flagged as suspicious, and I appreciate the reach that Trend Vision One has across different scattered categories it monitors.

In terms of improving Trend Vision One, it might sound silly, yet it seems notoriously uncooperative with middle clicks and opening sections in new tabs. I'm a big tab browser, and it feels hitting a brick wall when I have to refresh in a new tab or make a copy of a tab to move forward. If we can enable middle clicks to open sections in new tabs, it would greatly benefit me personally.

I've been using Trend Vision One for a few months, approximately eight to ten months at this point.

Regarding stability, I don't think Trend Vision One has ever caused any lagging, crashing, or downtime. There was one situation where we may have misconfigured something, forgetting a checkbox, and Trend Vision One's scheduled scans might have used some CPU resources, however, that's on our end. Besides that, Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.

I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand. Our company has about 200 employees in Canada, and I can foresee that if we doubled in size, Trend Vision One would accommodate that very easily.

I have contacted the technical support before. We're very happy with the technical support from Trend Vision One, feeling we have our own dedicated technician who knows the entire suite of applications. They are very intelligent and responsive, and as we submit feature requests, they seem to make it into the actual list of features in Trend Vision One, so we maintain a good relationship with their technical support and development teams.

Positive

I'm not sure what we were using previously. As long as I've been here, it's been Trend Vision One, and we're very happy with it. We're hesitant to shop around for any other provider as we consider it a very good product.

The experience of first using Trend Vision One is really difficult due to the steep learning curve. Thankfully, I attended a Trend Vision One seminar that got me from zero to beginner, as without that, it involves a lot of guesswork with little grounding to go off of. I really recommend their seminars and tutorials.

I do not know much about the pricing of Trend Vision One. My understanding is it's expensive. We pay for it anyway, and there's always sticker shock. Still, we feel it's necessary as this product covers all our needs.

We're hesitant to shop around for any other provider. Trend Vision One is a very good product, and we appreciate the speed and breadth of data we receive from it.

I'm not sure if I use the cyber risk exposure management capabilities. Trend Vision One requires very little maintenance on my end, mostly just keeping up with refreshing the license, which is about all I hear related to Trend Vision One maintenance.

Some top security challenges in my industry include securing anything exposed to the internet, especially since we were previously hit with ransomware. The ability of Trend Vision One to detect and cut off threats early, clean up files before they execute, and address phishing emails helps us significantly. We also have their email and collaborative security, which is crucial along with having zero-day protections to receive early warnings of threats, allowing us to act immediately outside our maintenance windows.

I'm not completely sure where we use the Trend Vision One sensors, as I didn't set them up. However, we do have a DDI that we paid a lot for, which is one of our biggest data sources and populates much of the information in Trend Vision One. We also have a network sensor at our different location in the United States, which is a temporary holdover until we can upgrade to something more robust.

It's not critical for my company that Trend Vision One has AI built into its platform in terms of needing a language model to explain things, however, AI is actually critical for threat detection and behavioral analysis. That aspect of behavior monitoring and action based on behavior is very important.

Trend Vision One has helped my organization reduce its cyber risk. For instance, even prior to acquiring the DDI, the DDI's presence on our network found a threat actively in progress, and we were able to act on it, demonstrating its effectiveness from day zero.

On a scale from one to ten, I would rate Trend Vision One a nine overall.

Our use case for Trend Vision One is for our security platform. We use it for antivirus, XDR, and network telemetry purposes.

Trend Vision One helped us to consolidate our use of security vendors and reduce silos. We had three or four consoles from different products, and we consolidated them into one console with this product. 

Trend Vision One helped reduce the time to detect and respond to threats by 70% to 80%.

Trend Vision One has helped us reduce noise from false positives.

We have been using cyber risk exposure management for 2 months since upgrading in April. It helps us identify blind spots by providing more visibility and insights into our environment, making it a valuable feature. 

We use the network sensor, and its coverage is critical. With SIEM, we gain substantial insights into our environment, and having a complete 360 view is necessary in today's security world. It reduces the risk by 50%.

Having AI built into the Trend Vision One platform is important for our organization. It reduces many manual steps, resulting in more and quicker detections and advanced automation for remediation, improving efficiency by 60% to 70%. The solution aims to reduce risks and enhance detection.

I like how easy it is, and there is a single pane of glass. We have one console for everything. 

Trend Vision One provides centralized visibility and management across protection layers. It has the functionality of different products and management of a single pane of glass. We have one console for everything. As a security engineer, it's easier to check the alerts and find everything. It consolidates a lot of consoles into one, and that's what we like most about it.

Vulnerability scanning could be improved. They need to see more CVEs and scan products for known vulnerabilities, allowing for better display and review of potentially exploitable servers by hackers or through configuration settings.

We have been using Trend Vision One for approximately 18 months.

We haven't experienced any stability issues. It has proven to be stable.

The scalability of Trend Vision One is good.

I have contacted technical support from Trend Micro. The quality and speed of support are good.

Positive

It was easy. It took us one day to fully deploy Trend Vision One.

Some maintenance is required for updating agents on the servers.

The deployment involved just one person working with the vendor in one day.

Trend Vision One has reduced risks by 50%. We have reduced the response time by approximately 70%-80%.

When we have a good product such as Trend Vision One, the price is fine.

We have used Trend Micro products for many years, and we upgraded to Trend Vision One. We didn't test any alternatives, staying with what we've used for years.

I would rate Trend Vision One an eight out of ten.

I work with Trellix, Trend Micro, Fortinet, and Netrix for DLP solutions. For Netrix DLP, I use Forcepoint, and for email security, I use Barracuda.

I have been working with Trend Micro for the past six years. I started with Apex One and Worry-Free, which evolved to TrendAI Vision One. TrendAI Vision One is a collaborative XDR platform designed to bring all security solutions such as mail security, cloud security, endpoint security, and identity security together and manage them from a single console. That is the main goal of TrendAI Vision One.

From my end, I have deployed email security, endpoint security, XDR, and web security from TrendAI Vision One. We are using TrendAI Vision One with both business essentials and pro bundle.

TrendAI Vision One has two kinds of solutions for endpoint security: standard endpoint protection for desktop machines and server and workload protection for existing Linux servers, Windows servers, or even containers and workloads in the cloud where you can install agents for those containers as well. These are the deployments which we have done for endpoint security.

The detection part works well for me. The response part, including automatic containment, requires creating playbooks. Even though I create them, I have faced many threat attack scenarios where detection pops up, but the appropriate response action is not being taken.

Attack discovery and attack surface discovery are valuable features. Every organization has endpoints, and no organization will be willing to do a full discovery or testing on all those endpoints or devices. Attack discovery helps us know which endpoints we have with Trend Micro, what vulnerabilities and loopholes are available in the endpoints, and provides insights into our attack surface.

I have used the cyber risk exposure management product completely except for security awareness. I have used data security posture, identity security posture, and network security functionalities. I have not ensured cloud security yet, but we are yet to have hands-on experience with that. I have showcased these functionalities to customers and conducted many POCs for new clients covering cyber risk exposure management, XDR, email security, endpoint security, and network security. I have explained how well TrendAI Vision One captures the correct data.

The response time after detection is approximately three hours.

Visibility is good, but TrendAI Vision One can improve the response part. Compared to other vendors like SentinelOne or CrowdStrike, all of them are providing detection and response methodology. However, TrendAI Vision One provides more visibility but has limitations on the response part.

If TrendAI Vision One can improve the response time and playbooks, particularly with more customizable playbooks, it would be greatly helpful. We have raised feature requests to Trend Micro. If they have more predefined playbooks and more options for response management, it would be beneficial because that is what end users are expecting.

As a reseller, we are dealing with the pain because customers are asking why response is not being taken even though TrendAI Vision One detects suspicious files. In some cases, I follow best practices by updating playbooks at regular intervals, but that is a manual process. An automated process to take appropriate action for suspicious and malicious files would be necessary. The response part might be improved to provide better value.

I have been working with Trend Micro for the past six years.

TrendAI Vision One is stable. Before TrendAI Vision One, Trend Micro had Apex One and Worry-Free products for endpoint security that were not stable. However, after TrendAI Vision One was introduced, I do not see any stability issues.

Scalability is good. Previously, it was good because they were using a credit system where they would give credits and based on the credits we could allocate our own licenses. Right now they have removed this feature, so we are yet to do some testing on that. The credit system was effective because we had flexible licensing and scalability, and we were able to use the resources when and if it was necessary.

Two factors are important: the time to give the first response and the technical ability of the engineers. I heard that they have laid off many old employees and senior employees.

The integration part is good. They also have an AI platform built into the console which provides more details in layman's terms. When explaining an attack to management, you can communicate it to a CIO in technical terms because they are from a technical background and will understand all the details. However, when taking this to a CEO or CFO who are not technical persons with backgrounds based on industry, you should explain it in simple terms. The AI integration with TrendAI Vision One gives the details in a much simpler way in layman's understanding. That feature is good.

Neutral

The installation is easy. Even for Linux and Mac machines, it is just two or three commands.

ROI is absolutely achievable, especially with TrendAI Vision One and server TrendAI Vision One platform. Previously, they had MSVA, which was a virtual appliance that on-premises clients needed for mail security. After they came up with the cloud email security solution, many customers are feeling relief, and the latency is much better when compared to an on-premise solution.

For ROI in email security, they provide BEC, which is the best ROI for every customer. If there is an outage that occurs in Microsoft or AWS or any other cloud platform, there is an email continuity platform for emails. That is good ROI.

From a deployment perspective, it shows around fifty to sixty percent. The impact given to the business in terms of real impact is up to ten to twenty percent.

This is quite affordable. It is not that expensive.

We buy from Trend Micro. TrendAI Vision One definitely falls in the leader quadrant in Gartner, and its capabilities are good. It can be in that leader quadrant. For an endpoint security solution, managing attacks is the key thing. It is not about daily activities like what policies and functionalities are provided. These matter, but at the end of the day, if an attack is going to happen, the end user will assess the support of TrendAI Vision One and the response part of TrendAI Vision One. These two parameters are going to be assessed, and based on these two parameters, any quadrant achievement from labs like Gartner or Forrester will be based on these two parameters only.

For standard endpoint protection, if it is a detection, it is a detection. When compared to CrowdStrike, TrendAI Vision One creates much less false positives. There is no big noise on this, but that is one way to consider it. False positives do come, and it is completely based on the configuration which we do. On the initial phase of the deployment, after a month or two, we keep it in detection mode, and after that, we pursue the prevention mode so that blocking is enabled.

If the containment functionality gets automated, it would be on a better note. The response part, if improved, will be very helpful. From a deployment perspective, it shows around fifty to sixty percent.

TrendAI Vision One is fully on the cloud with no on-premise option. They tie up with multiple cloud vendors, but they provide a SaaS platform built by Trend Micro. Trend Micro itself is hosted on some AWS servers, which is what I have heard, but I do not want to comment on that.

I would rate this review an eight.

I use Trend Vision One for Total XDR and endpoint protection as an all-in-one security solution.

One of the best decisions we made was choosing Trend Vision One. It has transformed our entire security and cybersecurity landscape, providing a one-stop solution to manage everything efficiently and effectively.

One of the most valuable features is Cyber Risk Exposure Management.

There is room for improvement in leveraging AI technology to protect against emerging AI-based threats.

I have been using the solution for two years.

We previously used an outdated and inefficient Trend Micro system, which caused high security risks.

This is not a competitive price — the costs are on the higher side. However, I don’t regret it, as it can help save significantly in other areas. The only disappointing aspect is that every time new features are adopted, additional credits are required, which could push the budget over. This practice should really be reconsidered by Trend.

I also evaluated CrowdStrike as an alternate solution.

Trend Vision One is a five-star product.

TrendAI Vision One is our centralized platform for managing multiple security products, specifically on endpoint and workload security.

We have integrated TrendAI Vision One with Microsoft and AWS cloud accounts that we use. Our SOC team monitors TrendAI Vision One and the platform provides them with multiple views of data sets and detections that have occurred, helping them to quickly onboard with all the relevant data they should be aware of.

We are using TrendAI Vision One sensors across endpoint and workload security.

We were facing multiple cybersecurity incidents in our endpoint and workload security, including attacks such as ransomware and malware. TrendAI Vision One solves these problems by providing greater detection capabilities and automated response across all of these layers.

TrendAI Vision One helps with integration and correlation of multiple security solutions and provides us with better dashboard and reporting capabilities to showcase the data to our board.

We are seeing fewer threats and events across these security layers since we invested in TrendAI Vision One. The platform has been particularly useful in protecting against ransomware.

We are able to respond faster and quicker compared to earlier because of the automated response that TrendAI Vision One offers, which reduces our dependency on manual effort that was previously required.

TrendAI Vision One could bring in more data loss prevention capabilities specifically on the endpoints, as the current offering lacks some important capabilities.

They could also bring in data loss prevention capability and integrate with patch management solutions, which is overdue.

We have been using TrendAI Vision One for the past three and a half years.

It is extremely important to protect sensitive and critical data that resides on servers.

I would say TrendAI Vision One is a really good platform overall, and we found it fitting into our budget compared to competitive solutions. I would rate this product highly.

My main use case for TrendAI Vision One is XDR security in our AWS environment for our EC2 instances, and I'm hoping to accomplish effective security measures with it.

The best features TrendAI Vision One offers are the dashboard, reporting, and the customer service experience, specifically the customer service experience.

What makes the customer service experience stand out is that the onboarding process was exceptionally smooth. John, our account manager, was able to coordinate us with a technical resource to help with a white-glove onboarding process to ensure that our migration from Trend Micro Cloud One to Vision One was smooth and successful.

TrendAI Vision One has impacted my organization positively, and it's our XDR solution, so it works as intended.

Having TrendAI Vision One as my XDR solution has helped my team significantly. The Sentinel integration is a huge help for allowing us to detect and respond to events in our AWS environment.

I cannot think of anything that TrendAI Vision One can be improved.

I have been using TrendAI Vision One for about a week.

TrendAI Vision One is stable. I have experienced minimal issues with reliability or downtime.

TrendAI Vision One's scalability is excellent. It can handle my organization's growth and changing needs.

The customer support is exceptional. Working with their technical resource, Victor, was fantastic, and I am very happy with the customer service that we experienced from both Victor and John.

I would rate the customer support exceptionally high on a scale of one to ten.

Positive

I did not previously use a different solution before TrendAI Vision One.

I have seen a return on investment. I have been a Trend Micro customer for years and I continue to see value in their platform and have used it at several jobs.

My experience with pricing, setup cost, and licensing was very easy. Our enterprise account manager, John, made all of that very easy, as he was able to send me the private offer, walk us through accepting it inside of the AWS Marketplace, and helped us cancel our existing subscription.

Before choosing TrendAI Vision One, I evaluated other options. I considered Microsoft Sentinel and Microsoft Defender.

The advice I would give to others looking into using TrendAI Vision One is to try it.

I rate TrendAI Vision One an 8 out of 10.