TrendAI Vision One Reviews

We have been in contact with Trend Micro for a very long time. We have a Domino server, which is the alternative to an Exchange server, and we have implemented their virus scanner there. Because of that, we decided to stick with the company and integrate Email Gateway Protection as well. It is important for us because we host our own mail server, and we receive a huge amount of spam. The goal was to reduce that. So far, we have reduced our email traffic by almost 50%—thanks to email filtering. This means our employees do not have to handle those emails anymore.

We receive around 1,000,000 emails per year and 500,000 of those are junk. That was a key factor in saving work time. Every email that lands in an inbox has to be handled—either deleted or responded to. We tested this with different employees and found that deciding whether an email is relevant or junk takes about 10 to 15 seconds per email. With 500,000 unnecessary emails, you can imagine how much time we are saving company-wide.

Another major reason we implemented this solution is phishing emails. This is a huge issue. Trend Micro offers phishing awareness training, but ideally, these phishing emails should not even reach our company, as they are highly dangerous. So far, Trend Micro has filtered out around 3,700 phishing emails for us.

There is another extremely dangerous issue—malicious software hidden in attachments. If an employee clicks on such an attachment, files could get encrypted. In the past year, Trend Micro has intercepted 60 such cases, meaning 60 incidents where our files did not get encrypted.

This is why we use this solution. Of course, there are other providers, but we find Trend Vision One's interface very user-friendly. We also have a dashboard where we can track everything and pull these statistics.

In Germany, such a security solution is very important. Due to a change in the law, company management is now obligated to ensure that IT security is based on best practices. If they fail to do so or are unaware of their security status and neglect it, they are now personally liable with their private assets. I also need a tool that allows my management and board to monitor our security status. One of the reasons why we chose Trend Vision One was that it provides the option for the board to check the dashboards. This means that every morning while having coffee, they can see the security status of the company on their phones. They can also ask, "Hey, why is our security score high? Is our IT department not working properly? Or do we have a real problem that requires additional software or other measures?" Additionally, negotiations become easier for the IT department, for management, and for us. If security gaps arise, we can say, "Hey, we need software or an investment of a certain amount." We now have a solid foundation for our case.

We use email security and endpoint protection. Endpoint protection is installed on every computer and server, with enhanced sensors on the servers. These security tools are crucial for us—without them, we would be blind in IT. They allow us to monitor the health of each system and user activity, including preventing access to inappropriate websites.

We have a lot of remote work, and we used to struggle because we could not properly monitor devices outside our network or firewall. Now, we can control things like applications, websites, USB sticks, and external hard drives, which was previously impossible. A key feature of our endpoint protection is that if a computer reaches a certain security risk score, it is automatically blocked by the software. This means that if an attack occurs, the affected computer is isolated from the network, preventing further spread.

Our biggest challenge is not direct hacking attacks—our company is not a high-priority target. Instead, phishing emails are the main issue. These emails attempt to trick employees into making fraudulent payments or providing access to our systems, allowing ransomware installation. Email security is our biggest focus area.

It has significantly reduced email volume, which is crucial, especially for our security team, as they do not have time to review every message. IT also receives fewer inquiries about whether emails are legitimate. Additionally, phishing training has helped—our employees recognize phishing attempts better, and our click rate on phishing simulations has dropped to zero. Previously, conducting a phishing simulation would have cost €2,500 per test, but now, we can run one or two tests per month at no additional cost. This provides great value.

It is important for us that Trend Vision One has AI built into its platform. It is essential for detecting abnormalities quickly. Humans may not notice certain threats, but AI can. However, AI is not perfect and sometimes lets suspicious emails through, which we then manually review in quarantine. AI is constantly learning, and the more it improves, the less manual intervention is needed, which is beneficial for us.

We now have visibility. Previously, we were blind and could not assess our security status.

Trend Vision One helped reduce our time to detect and respond to threats. Previously, we relied on reading security forums and websites to identify vulnerabilities. Now, we get real-time alerts and can take immediate action.

Our speed has increased significantly. We can update and patch security threats daily, whereas before, it took weeks or even months.

Trend Vision One has helped our organization reduce its cyber risk, especially through endpoint protection. For example, our field employees used to connect unknown external hard drives, which posed a risk. That is no longer possible, eliminating a major threat vector.

Trend Vision One has helped consolidate our use of security vendors. Previously, we only had basic endpoint protection from another provider, which we replaced with Trend Vision. We now have more security software, not less, because our company has grown significantly—from a small business to a mid-sized enterprise. The IT department was lagging behind, and security was not a priority. Now, we manage everything with one provider, rather than multiple vendors.

The dashboard is valuable. It provides a comprehensive view of our security status and allows us to compare ourselves with other companies using Trend Vision. We can immediately see if we need to take action when updates are released with high CVE scores, without having to check multiple websites. This saves time and enables faster decision-making.

The platform provides not only visibility but also intervention capabilities, such as blocking threats. We are operating at a high level in this regard. I would rate Trend’s Vision One platform very high in providing centralized visibility and management across protection layers.

Improving the user interface would be helpful—it can be confusing, especially if you do not use it daily.

We do not see a need for additional features. The tool has so many capabilities that it can be overwhelming at first, which is why we implemented it step by step to avoid overwhelming our administrators.

We started with the Email Gateway Protection solution in December.

Its stability is very good. We have not had any failures so far.

Its scalability is very good as we can work with it flexibly.

We have an environment with 160 users and about 15 servers, all virtualized and running entirely on-premise.

It is very good. If we have a problem, we call Mr. Weckwert or send him an email and receive a response.

We used SonicWall’s endpoint protection before, but it had issues. For example, the endpoint protection conflicted with VPN installations, requiring us to uninstall security features before updating VPN settings—an unacceptable security risk. With Trend Vision, we feel much better protected.

SonicWall is just a basic antivirus tool, whereas Trend Vision One provides more advanced features like software firewalls and the ability to block specific applications and websites, such as preventing employees from using Telegram or WhatsApp on work computers.

A downside is that Trend Vision One requires more system resources, so we had to upgrade some computers with additional RAM. However, that is not just due to Trend Vision One but also Windows 11’s increased demands.

We use a hybrid model—Trend Vision’s cloud solution with local installations on our devices. We operate entirely on-premise.

We worked with a partner and now manage everything internally.

For the implementation, all admins were present to understand how it works. It was like a training session for us.

Fundamentally, there is one colleague responsible for it, and they spend about an hour to an hour and a half on it daily.

In terms of maintenance, it only requires updates.

We have seen an ROI through time savings. The email filtering system paid for itself within a year.

It is very good. The flexibility to temporarily exceed license limits when setting up new devices is helpful, as it allows us to ensure security before purchasing additional licenses.

Try it out. Ultimately, everyone has to decide for themselves if it fits their admin team. What I always say is that this tool monitors you and provides insights—it exposes weaknesses in an IT department. If IT management cannot handle that level of transparency, they should avoid it. If they see value in having more insights, it is a very valuable tool.

I would rate Trend Vision One an eight out of ten.

On-premises

Which deployment model are you using for this solution?

My main use case for TrendAI Vision One is that I mostly rely on the Workbench section and working through alerts, viewing events. I also use XDR Data Explorer extensively, as well as the Response Management section.

For example, we had a client who ran a script for the activation of Windows operating system and Office tools, but that script is somewhat illegal and sourced from GitHub. I received an alert that a script running from GitHub had been downloaded, so I opened my alert from the Workbench section and viewed the event. I saw the host name and searched the host name through the XDR Data Explorer to see how the user managed to access that GitHub repository. I discovered that it was actually a user execution, so the user genuinely performed that action. I made a response and also sent an email to my client explaining what happened.

I use TrendAI Vision One extensively for response management in that way and for scanning the hosts for malware.

In my opinion, one of the best features of TrendAI Vision One is the fact that you can intuitively see what is happening on one host without getting a lot of noise in the way.

There is not a specific function, but there is an option in XDR Data Explorer to investigate a certain host, so you can focus on one host and not query the whole environment.

I have noticed that our triage with TrendAI Vision One is better, faster, and more concise.

TrendAI Vision One helped us with its visualization. For example, when I view the event, there is a Process Timeline Tree, and I can see what happened. I can quickly see what assets are being affected by something.

Regarding TrendAI Vision One's AI capabilities, I think its security aspect is strong because it gives you a good picture of how our sensors are deployed, the agents deployed, their versions, and if their versions are updated or not.

I have used TrendAI Vision One's AI capabilities from time to time, and it is very good at explaining its events in a way that if I am not sure what happened in an event or alert, it can concisely tell me what is going on. I think it is pretty trustworthy since it is not jumping to conclusions.

TrendAI Vision One can definitely do better in the XDR Data Explorer part, where it could expand its query language to allow for summarizations or some kind of table view, not just simple operators like AND, OR, IS, and IS NOT. It could definitely improve by creating some sort of visualizations.

When investigating a host, it might be better if the table shown is more readable or if the table would be exportable. When I investigate a host and it gives me a table, I could export the table and look at it through Excel.

I have been working in my current field for about eight months.

TrendAI Vision One has been mostly reliable; it did have some downtimes, but they were temporary and short. They were not long-lasting, so I can say confidently that it has been pretty reliable.

TrendAI Vision One's scalability handles growth and new clients well.

Fewer employees are needed, but I do not have any other relevant metrics.

We have not previously used different solutions for this client, so this is our first solution, and we are quite happy with it.

I do not know which cloud provider is used; I was not on the engineering side when it was deployed, so I am not sure.

The engineering team evaluated other options, but I do not know which ones.

TrendAI Vision One helped us reduce cyber risk through its metrics and telemetry; it showed us what kind of data we are dealing with when our clients are in question. We can focus on what matters and implement new filtering and rules to reduce the noise and focus on what is really important.

TrendAI Vision One has helped reduce our time to detect and respond to threats by approximately 50%. It reduced the time to detect and respond because it has a really good way of showing what happened. The user interface is readable, and you get a lot of information just from the alert itself, so you do not need to do a lot of digging because the alerts are very detailed.

I did not know about the pricing, setup cost, and licensing because I was not employed at the time when TrendAI Vision One was deployed and during the beginning of its use.

The engineering team evaluated other options, but I do not know which ones.

Since I am not an engineer, I am not sure what kind of aspects someone would need to look for if they want to buy TrendAI Vision One, but I can say that I am happy using it as a SOC analyst.

From an analyst perspective, TrendAI Vision One is useful for looking into alerts and incidents and exploring various data. I would say it is readable and easy to use, and also very intuitive. I would rate this product an 8.

Private Cloud

Other

We started with the antivirus solution, TrendAI Vision One Endpoint Security, after switching from Sophos. Initially, our focus was antivirus, but later we expanded to include multiple TrendAI Vision One products: XDR for Networks, Managed SOC, and Cloud Endpoint Security.

Our deployment covers endpoints, network sensors, and integrations with Active Directory and Microsoft. We use virtual sensors for full network visibility and maintain a hybrid environment with both private and Azure cloud infrastructure.

Our customers are mainly in the public sector—municipalities, cities, healthcare, and retirement homes—so ransomware is a major concern. TrendAI Vision One provides tools to fend off attacks and allows us to use virtual patching to quickly close vulnerabilities without waiting for traditional patches.

TrendAI Vision One has significantly enhanced our visibility into vulnerabilities and security incidents. Unlike Sophos, which only offered basic antivirus protection, TrendAI Vision One provides comprehensive insight into user behavior, dark web login monitoring, and open vulnerabilities.

We can now see everything from a single platform, which simplifies security operations and reduces complexity. It also allows for real-time risk management linked to live data, enabling continuous improvement rather than periodic reviews.

The Swiss TrendAI Vision One team supported us closely in refining our cybersecurity processes, leading to substantial overall progress and reduced cyber risk across the organization.

The rollout was quick thanks to the cloud-based infrastructure of TrendAI Vision One Complete, which eliminated the need for additional hardware. The central visibility of the platform is particularly valuable: users can log in and immediately identify areas of high risk. The unified dashboard highlights vulnerable areas at a glance, streamlining remediation.

Attack Surface Risk Management (ASRM) is also a key feature, helping prioritize assets based on criticality and data sensitivity. For instance, devices holding high-value data receive more attention in risk scoring.

The platform's ability to provide insights across multiple protection layers helps us address vulnerabilities quickly and efficiently. The system's simplicity and consolidated data have also made managing risks far more effective than before.

The main area of improvement lies in the Workbench interface. When investigating alerts, users often have to navigate through multiple windows and tabs to gather all relevant information. Consolidating case details into a single, more intuitive view would streamline investigations and save time. Otherwise, the solution's functionality is well-balanced.

We've had the solution for a little more than two years.

The solution's stability is excellent. We have not experienced any issues or downtime since implementation.

Scalability has been strong. We began with server deployments and are now rolling out to 2,200 client devices. The process has been seamless, requiring minimal additional configuration.

We have had an excellent experience with TrendAI Vision One's customer and technical support. The Swiss TrendAI Vision One team provides consistent, personalized assistance, with dedicated contacts who understand our setup well.

They have been very responsive, and we even have an ongoing relationship with them beyond technical support. Overall, I would rate the service a nine out of ten for professionalism, consistency, and expertise.

Positive

Our previous solution was Sophos Endpoint Protection, which reached end-of-life. We evaluated multiple vendors, including Sophos's new offerings, but TrendAI Vision One stood out due to its platform capabilities, the SOC integration potential, and especially the excellent support from the Swiss TrendAI Vision One team.

The switch was smooth, and TrendAI Vision One's modern detection capabilities and compatibility with both legacy and modern systems were major advantages over Sophos's on-premises, outdated setup.

There were no major deployment issues. The initial rollout was phased, starting with servers before moving to clients. TrendAI Vision One Switzerland supported the implementation directly, ensuring smooth execution.

The initial setup was straightforward. We rolled out the solution to around 1,000 on-premises data center servers over two to three months. The process was divided into test, review, and full rollout phases, which helped minimize issues. The overall setup was simple and efficient, especially for the scale of deployment.

Implementation was handled internally by two people: myself and one team member. We managed all phases from planning and clarification to deployment.

TrendAI Vision One Switzerland provided close technical guidance during the process, and later, the service provider Pingas in Germany assisted with SOC integration. Our ongoing maintenance involves eight people from our team, although the TrendAI Vision One solution itself requires little upkeep.

Return on investment was not a primary goal. We offer managed services to our clients, with antivirus protection included as part of the package rather than a separate revenue stream. The investment was made to ensure robust cybersecurity and operational reliability. However, we plan to expand some of these services to external customers to achieve a return in the future.

We have an Enterprise Agreement with TrendAI Vision One, a six-year strategic partnership covering a defined consumption volume. Pricing is considered fair for the range of functions included. It's neither excessively high nor low, and overall, it aligns well with the value provided.

We evaluated multiple alternatives, including Sophos's updated solutions, but TrendAI Vision One prevailed due to its modular service structure, modern platform design, and strong support from the Swiss TrendAI Vision One team.

I would recommend others to evaluate this solution, especially with the support of a trusted partner during the introduction phase. Having expert guidance early on helps with configuration and understanding the platform's capabilities. TrendAI Vision One also consolidates vendor management effectively, reducing the need for multiple partners.

I would rate TrendAI Vision One a nine out of ten.

Foreign Language: (German)

Zentralisierte Sichtbarkeit und konsolidierte Einblicke – für ein schnelleres und einfacheres Schwachstellenmanagement.

Was ist unser primäres Einsatzszenario?

Wir haben mit TrendAI Vision One™ – Endpoint Security begonnen, nachdem wir von Sophos gewechselt hatten. Anfangs lag der Schwerpunkt ausschließlich auf dem Antivirenschutz. Inzwischen nutzen wir jedoch mehrere

Module der Plattform TrendAI Vision One – darunter XDR (Extended Detection & Response) für Netzwerke, Managed SOC und Cloud Endpoint Security.

Unsere Implementierung umfasst Endpoints, Netzwerksensoren sowie Integrationen mit Active Directory und Microsoft. Durch den Einsatz virtueller Sensoren erreichen wir vollständige Netzwerksichtbarkeit. Unsere Umgebung ist hybrid aufgebaut – mit privater sowie Azure-Cloud-Infrastruktur.

Wie hat die Lösung unserem Unternehmen geholfen?

Unsere Kunden stammen überwiegend aus dem öffentlichen Sektor – Gemeinden, Städte, das Gesundheitswesen und Pflegeeinrichtungen – für die Ransomware eine zentrale Bedrohung darstellt. TrendAI Vision One bietet leistungsstarke Tools zur Abwehr solcher Angriffe und ermöglicht virtuelles Patchen, sodass Schwachstellen umgehend geschlossen werden können, ohne auf klassische Patches warten zu müssen.

TrendAI Vision One hat unsere Transparenz hinsichtlich Schwachstellen und Sicherheitsvorfällen erheblich verbessert. Im Gegensatz zu Sophos, das lediglich grundlegenden Antivirenschutz bot, liefert TrendAI Vision One umfassende Einblicke in Nutzerverhalten, Dark-Web-Anmeldungen und offene Schwachstellen.

Heute haben wir alle sicherheitsrelevanten Daten auf einer einzigen Plattform, was den Betrieb vereinfacht und Komplexität reduziert. Zudem erlaubt die Lösung Echtzeit-Risikomanagement auf Basis von Live-Daten – ein kontinuierlicher Verbesserungsprozess statt punktueller Überprüfungen.

Das Schweizer Trend Micro Team hat uns bei der Optimierung unserer Cybersecurity-Prozesse eng begleitet. Das führte zu deutlichen Fortschritten und einer spürbaren Reduktion des Cyberrisikos in der gesamten Organisation.

Was ist am wertvollsten?

Die Implementierung verlief zügig, dank der Cloud-basierten Architektur von TrendAI Vision One, die keine zusätzliche Hardware erforderte. Besonders wertvoll ist die zentrale Transparenz der Plattform: Nutzer können sich einloggen und sofort risikoreiche Bereiche identifizieren. Das einheitliche Dashboard zeigt Schwachstellen auf einen Blick und erleichtert deren Behebung.

Ein herausragendes Feature ist das Cyber Risk Exposure Management (CREM), das Assets nach Kritikalität und Datenwert priorisiert. Systeme mit sensiblen oder geschäftskritischen Daten werden im Risikoscore entsprechend stärker gewichtet.

Durch die ganzheitliche Sicht über mehrere Schutzebenen hinweg können Schwachstellen schnell und effizient adressiert werden. Die einfache Bedienbarkeit und die konsolidierten Daten haben das Risikomanagement deutlich effektiver gemacht.

Was könnte verbessert werden?

Der Hauptverbesserungsbedarf liegt in der Workbench-Benutzeroberfläche. Bei der Untersuchung von Warnmeldungen müssen Anwender häufig zwischen mehreren Fenstern und Tabs wechseln, um alle relevanten Informationen zu erfassen. Eine konsolidierte, intuitivere Fallansicht würde Analysen beschleunigen und Zeit sparen. Abgesehen davon ist die Funktionalität der Lösung sehr ausgewogen.

Wie lange nutzen wir die Lösung?

Wir verwenden TrendAI Vision One seit etwas mehr als zwei Jahren.

Wie beurteile ich die Stabilität der Lösung?

Die Stabilität ist ausgezeichnet. Seit der Implementierung kam es zu keinerlei Ausfällen oder Problemen.

Wie beurteile ich die Skalierbarkeit?

Die Lösung ist hochgradig skalierbar. Wir begannen mit Server-Deployments und haben die Nutzung mittlerweile auf 2.200 Client-Geräte ausgeweitet – reibungslos und ohne größeren Konfigurationsaufwand.

Wie ist der Kundenservice und Support?

Unsere Erfahrungen mit dem Kunden- und technischen Support von Trend Micro sind durchweg positiv. Das Schweizer Trend Micro Team bietet eine konstante, persönliche Betreuung mit festen Ansprechpartnern, die unsere Umgebung bestens kennen.

Die Reaktionszeiten sind hervorragend, und die Zusammenarbeit geht über reine Supportfälle hinaus. Insgesamt bewerten wir den Service mit neun von zehn Punkten – für Professionalität, Zuverlässigkeit und Fachkompetenz.

Welche Lösung haben wir zuvor genutzt und warum der Wechsel?

Zuvor setzten wir Sophos Endpoint Protection ein, dass das End-of-Life-Stadium erreicht hatte. Nach Evaluierung mehrerer Anbieter – auch der neuen Sophos-Lösungen – überzeugte TrendAI Vision One durch seine Plattformfähigkeiten, SOC-Integrationspotenziale und den hervorragenden Support des Schweizer Teams.

Der Wechsel verlief reibungslos. Besonders die modernen Erkennungsmechanismen und die Kompatibilität mit sowohl älteren als auch modernen Systemen stellten deutliche Vorteile gegenüber der veralteten On-Premises-Struktur von Sophos dar.

Wie war die Erstimplementierung?

Es traten keine nennenswerten Probleme auf. Die Einführung erfolgte phasenweise, zunächst auf Servern, danach auf Clients. Die Implementierung wurde direkt vom Schweizer Trend Micro Team unterstützt und verlief reibungslos.

Insgesamt war die Einrichtung unkompliziert: Rund 1.000 Server im Rechenzentrum wurden innerhalb von zwei bis drei Monaten in Test-, Review- und Rollout-Phasen eingeführt. Der Prozess war effizient und gut strukturiert – besonders angesichts der Deployment-Größe.

Wer war am Implementierungsprozess beteiligt?

Die Implementierung erfolgte intern durch zwei Personen – mich selbst und einen weiteren Kollegen. Wir betreuten alle Phasen, von der Planung bis zum Rollout.

Das Schweizer Trend Micro Team leistete dabei enge technische Unterstützung. Später übernahm der deutsche Dienstleister PingUs die Integration des SOC. Die laufende Wartung wird von acht internen Mitarbeitenden übernommen, wobei der Pflegeaufwand der Lösung insgesamt gering ist.

Wie war der ROI?

Ein direkter Return on Investment war kein vorrangiges Ziel. Wir bieten unseren Kunden Managed Services an, bei denen Antivirenschutz im Gesamtpaket enthalten ist. Die Investition diente vor allem der Cyber-Resilienz und Betriebssicherheit. Künftig planen wir jedoch, Teile dieser Services auch extern anzubieten, um einen ROI zu erzielen.

Wie bewerte ich Preisgestaltung, Einrichtung und Lizenzierung?

Wir verfügen über ein Enterprise Agreement mit Trend Micro – eine sechsjährige strategische Partnerschaft mit definiertem Verbrauchsvolumen. Das Preisniveau ist für den Funktionsumfang angemessen: weder überhöht noch niedrig, sondern im Einklang mit dem gebotenen Mehrwert.

Welche Alternativen wurden evaluiert?

Wir haben mehrere Anbieter geprüft, darunter auch die neuen Sophos-Lösungen. TrendAI Vision One setzte sich durch – dank modularer Servicearchitektur, moderner Plattformstruktur und der starken Unterstützung durch das Schweizer Team.

Welchen Rat würde ich anderen geben?

Ich empfehle, diese Lösung in Betracht zu ziehen – insbesondere mit Unterstützung eines kompetenten Partners in der Einführungsphase. Fachliche Begleitung hilft, die Plattform optimal zu konfigurieren und ihr volles Potenzial auszuschöpfen. Zudem vereinfacht TrendAI Vision One das Vendor Management, da mehrere Anbieter überflüssig werden.

Ich bewerte TrendAI Vision One mit neun von zehn Punkten.

Welches Bereitstellungsmodell nutzen wir?

Hybrid-Cloud-Umgebung

Hybrid Cloud

Which deployment model are you using for this solution?

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

As a Trend Micro partner and service provider, we are a TrendAI Vision One company. I am using TrendAI Vision One sensors on endpoints and email. My customers use TrendAI Vision One platform for consolidated security across hybrid environments because they can integrate other devices through the service gateway.

The features I find most valuable in TrendAI Vision One include several powerful add-ons, such as Cyber Risk Exposure Management and threat-based segregation that can be applied on the telemetry data lake automatically, as well as the ability to query the endpoints.

TrendAI Vision One platform's ability to provide centralized visibility and management across protection layers is quite helpful. I can see all across without silos, and telemetry from endpoints, servers, web traffic, NDR, and email all get combined and correlated under a single pane.

TrendAI Vision One has helped reduce time to detect and time to respond to threats, which is the promise I often see happening.

The importance of having AI built into TrendAI Vision One is that natively, some of the detections are hard to decipher, so that helps considerably. For junior analysts, it is beneficial, as they can ask the Trend AI component to explain it in plain English.

I do see room for improvement and weaknesses in TrendAI Vision One. Currently, most of the security literature and other resources refer to protecting endpoints that are Microsoft-centric, so better telemetry of Microsoft endpoints and the ability to query them natively for registry and other information would be a significant help.

The additional features I would like to see in the future to make TrendAI Vision One closer to a perfect score are those that simplify operations. The AI could help cut down unnecessary information and decisions that need to be made early on, allowing analysts to focus on what really matters.

I have been working with TrendAI Vision One for approximately four years.

I would rate the technical support by TrendAI at around eight to eight point five. They are responsive and effective.

The initial setup of TrendAI Vision One is straightforward. Right out of the box, we are accustomed to it, and customers who are using it find it very easy to set up. The out-of-box settings are available, and all they need to do is connect the right telemetry.

The effectiveness of TrendAI Vision One in helping reduce noise from false positives can vary depending on how the customer uses it. Sometimes it requires fine-tuning to reduce false positives. I would rate this review at eight point five overall.

Hybrid Cloud

TrendAI Vision One is used primarily in endpoint security, email security, mobile security, cyber risk exposure management, and  XDR.

For mobile security, TrendAI Vision One is used for mobile threat detection as an MTD solution, and it allows enrollment of both BYOD devices and company-owned devices while providing protection for mobile devices. The solution supports Android, iOS, and similar platforms.

My main use case for TrendAI Vision One is endpoint security, and I am also familiar with mobile security. TrendAI Vision One functions as a full-fledged next-generational antivirus solution for users, and it prevents malware, viruses, and similar threats. The solution has many machine learning features as well.

The best feature in my experience with TrendAI Vision One is that when implementing endpoint security and email security for an organization, there is no need to use multiple consoles. With TrendAI Vision One, a single console provides access to all these solutions, making it a comprehensive platform that includes all of the solutions. This consolidated approach is the main usefulness for users.

TrendAI Vision One can integrate with third-party solutions as well. Regarding usability, I credit TrendAI Vision One since it uses a credit-based model. Additionally, the licensing for TrendAI Vision One is very flexible for users and organizations.

TrendAI Vision One is a full-fledged platform for combining multiple solutions, making it easy for administrators to navigate and configure the console. It provides comprehensive security for devices and users, and the flexible licensing is very useful for organizations.

Regarding the platform's ability to provide centralized visibility and management across protection layers, the centralized visibility is really helpful for administrators to configure settings without having to navigate multiple consoles. This streamlines issue resolution and ensures that protection is covered from multiple aspects within the same console.

TrendAI Vision One has helped consolidate the use of security vendors and reduced silos significantly.

TrendAI Vision One has recently added updates and new features, which can be a bit confusing. However, those features are helpful but not organized clearly. When an administrator logs into the console, it can be difficult to find some features because of the organization.

Regarding documentation improvements for TrendAI Vision One, it would be easier with the TrendAI companion. Most of the documentation and answers can be found, but it would be helpful if the company could provide more data sheets or whitepapers as well as configuration support.

Additional improvements needed for TrendAI Vision One include issues where the console sometimes indicates that services are not available. I believe these issues are being improved, but they do not constantly display as expected.

I have been using TrendAI Vision One for more than one and a half years.

TrendAI Vision One provides more security for users regarding detections and security incidents, such as warnings on unsecured websites and detecting viruses. The solution has really reduced the number of detections over time while providing full protection for users.

The top security challenge in the industry is user awareness since users are often unaware of the dangers posed by certain applications and websites. TrendAI Vision One helps address this issue by providing user awareness training, such as phishing campaigns that inform users to avoid threats.

My main advice for others considering TrendAI Vision One is that it provides both basic and advanced protection for every user, while the licensing is very flexible compared to other solutions. With TrendAI Vision One, most features are included in basic licensing, unlike other solutions that require payment for simple features.

TrendAI Vision One is a great solution for users requiring advanced protection. Over the past 20 years, it has provided as many features as possible for every user, so I can confidently recommend it for organizations. I would rate this solution an 8 out of 10.

Other

My use case for TrendAI Vision One is more focused on the XDR.

In my opinion, the best features of TrendAI Vision One are the UI itself, which is very user-friendly. I consider that to be the most intricate part about TrendAI Vision One compared to other XDR platforms.

I use the sensors in TrendAI Vision One, and they are critical for our network coverage. They help us considerably because we are using TrendAI Vision One in the corporate environment, where people come and go. The sensors are very helpful because when you want to release the sensor on a laptop that is not used, you can simply release it.

My impressions of TrendAI Vision One's ability to provide centralized visibility and management across protection layers are very interesting because other solutions do not actually provide a centralized platform to view everything. Trend Micro introduced TrendAI Vision One, which allows all that to be in one central console, enabling you to have all features enabled or disabled based on credits.

TrendAI Vision One helps consolidate my use of security vendors and reduces silos. Currently, we are mainly using the XDR function, but we are also looking at the sandboxing feature. It is a good platform because in our environment, the engineering team uses the XDR function while the Digital Forensic & Incident Response team uses the sandboxing analysis functions, allowing two cross-entities to use one platform for their own tools.

In TrendAI Vision One, an area that has room for improvement is the DLP policy governance, particularly around data leakage protection. I believe the main focus is currently on thumb drives and external drives, but in older environments, we also use CDs and DVDs for read and write functions.

I have been using TrendAI Vision One for approximately eight months in totality.

I would rate the stability of TrendAI Vision One as very stable, giving it a nine out of ten.

In terms of scalability, I would say TrendAI Vision One is a ten out of ten because it is based on credits.

From one to ten, I would rate the technical support that TrendAI Vision One provides as a nine because we are subscribed to premium support.

Positive

I found the deployment of TrendAI Vision One to be very easy; I was very surprised because we had a seamless migration from Apex One.

It took less than a day to implement TrendAI Vision One; in fact, it was completed in just one day.

In my organization, we have a team of five engineers and close to three hundred endpoints using TrendAI Vision One.

I estimate that I have seen approximately fifteen to twenty percent return on investment from using TrendAI Vision One.

Regarding the pricing of TrendAI Vision One, I think it is on the costlier side compared to other solutions due to the functions they offer, but in totality, it is cost-efficient.

I have tested other vendors for endpoint solutions, including Kaspersky and Symantec.

The top security challenges in my industry include finding people who can operate TrendAI Vision One as an operator, and actually, TrendAI Vision One's user interface is so user-friendly that it takes maybe an experienced cybersecurity engineer about two to three weeks to get used to it.

The solution does not require any maintenance in terms of patching because we are on SaaS; we have a proxy, so there is no maintenance for it.

TrendAI Vision One has reduced my time to detect and respond to threats by approximately forty to fifty percent.

It has reduced noise from false positives by approximately twenty percent, which has saved me a significant amount of time.

By switching to TrendAI Vision One, I have reduced my risk by approximately eighty percent.

I would recommend TrendAI Vision One to other users because it is user-friendly and offers good support. I would rate this review a nine out of ten.

My main use case for TrendAI Vision One is endpoint security. I'm using TrendAI Vision One to enhance security across our company endpoints. It is very useful for application blocking for necessary users, and I am using it to stop malware, viruses, and similar threats.

Regarding how I use TrendAI Vision One day-to-day, I find that TrendAI Vision One is a cloud-hosted solution that really helps us improve security in our organization and is helpful to prevent malware and viruses.

I am using TrendAI Vision One sensors at the endpoints. This coverage is critical for our organization's network because it covers our entire endpoints and provides full security.

TrendAI Vision One has positively impacted our organization by improving security and reducing the hazard of needing to switch between consoles since it has one single platform embedded with every solution.

Since using TrendAI Vision One, I have seen user awareness improvement, and users are aware of this, leading to a reduction in malware and viruses since the endpoint agent installation. The time saved for administrators is significant because I have one single console to manage all of the email security, endpoint security, and cloud app security, as opposed to needing many consoles, which takes a lot of time.

I believe the top security challenge in my industry is a lack of user awareness, as users are not aware that these are viruses or malware. With TrendAI Vision One, I have user awareness training, and I can simulate user awareness campaigns, which helps address this issue and has really reduced the number of challenges.

TrendAI Vision One has helped consolidate my use of security vendors and reduced silos. TrendAI Vision One has helped reduce my time to detect and respond to threats, and with the automated tasks and brilliant detections, it has significantly reduced my overall endpoint security time.

The best features TrendAI Vision One offers are that with most of the other solutions out there for endpoint security, I have to purchase an additional license for additional features, but with TrendAI Vision One, it's embedded into one single platform and it's not going to cost so much with the licensing for the features. Those licenses include every feature in that.

The specific features I find myself using most often include automated security playbooks for preventing malware and viruses, which I use after detection.

In addition to the features, I would like to add that TrendAI Vision One also has endpoint security, email security, Zero Trust security access, mobile security, and cloud app security, all embedded into one single platform that is really useful for organizations to enhance their security.

Regarding TrendAI Vision One's AI capabilities, I believe it protects users' data using PCI DSS, according to their website, and it heavily uses AI to automate tasks, which is really helpful for us. When it comes to security, I can trust it because of the TrendAI global market.

In terms of accuracy and reliability of output, I am using TrendAI Companion in TrendAI Vision One console, which is really helpful for configuring XDR components and so on, but sometimes it can be not really accurate, while most of the time it is accurate. It is very important for our organization that TrendAI Vision One has AI built into its platform, as I am using TrendAI Companion to manage XDR features and to write XDR playbooks.

Regarding improvements for TrendAI Vision One, I sometimes wish the features that I didn't purchase could be hidden since most of the features can be seen within the console, making it confusing for users who haven't purchased those licenses.

I would add that when adding new features to TrendAI Vision One, if they can inform us or add them accordingly, it will be easier because new features are added frequently, which can be really confusing for us.

I chose eight out of ten for TrendAI Vision One because, as I mentioned earlier, new features are added here and there, which can be confusing, and it's also confusing to see the features that I have not purchased, which is why I gave it that score.

I think I could probably add a hardware inventory for endpoint security, and most of the time, this is okay.

I have been using TrendAI Vision One for one and a half years.

TrendAI Vision One is stable.

TrendAI Vision One provides great security for every endpoint, network, email, and so on, with a high detection rate.

Customer support for TrendAI Vision One is excellent, and they provide active support for all my tickets. I would rate the customer support a nine out of ten.

I did not use a different solution before TrendAI Vision One.

I have seen a return on investment, as it provides really automated tasks for end users and management with flexible credit usage.

The pricing for TrendAI Vision One is really flexible.

Before choosing TrendAI Vision One, I evaluated other options such as CrowdStrike, SentinelOne, and others.

TrendAI Vision One is deployed in my organization as a SaaS solution. It is hosted in TrendAI Vision One cloud solutions, which I believe involve AWS and Azure, but I don't exactly know the answer because the cloud-hosted databases are managed by TrendAI Vision One, and I don't have access to that. I did not purchase TrendAI Vision One through the AWS Marketplace, as I mentioned earlier, I have no knowledge about the cloud-hosted database because the cloud service is provided directly from TrendAI Vision One without my access.

My advice to others looking into using TrendAI Vision One is that if you are looking for a solution that has more features, this is the solution for you, because TrendAI Vision One has many solutions embedded into one. If you want one single platform for many solutions, this is it. I would rate TrendAI Vision One an eight out of ten.