TrendAI Vision One Reviews

We rely on Trend Micro Vision One as our Extended Detection and Response platform, leveraging its capabilities for endpoint detection and response across our entire IT environment.

Trend Micro Vision One boasts a good detection rate thanks to its data lake analysis and frameworks like MITRE. This helps minimize false positives, ensuring alerts are truly security threats. While no platform is flawless and occasional false positives can occur, Vision One's detection is effective for our use cases.

Trend Micro Vision One doesn't have a separate module for advanced threat protection. Instead, its standard endpoint protection, formerly Apex One, includes features like real-time scanning with advanced telemetry collection to identify and prevent unknown threats. These features go beyond basic signature-based detection and offer advanced actions like specific file quarantine or cleanup thanks to machine learning capabilities.

Trend Micro Vision One uses real-time machine learning to detect ransomware, a critical tool since cybercrime is increasingly focused on extortion. While ransomware isn't new, its prominence in news reports makes it a major concern. However, even though it's widely reported, it may not be the biggest threat. For healthcare organizations especially, protecting patient data from being leaked and sold on the dark web is paramount. This is why using tools like Trend Micro Vision One is crucial.

Trend Micro's Vision One simplifies security management by offering a unified console for threat detection, investigation, and hunting across all security layers. This replaces their previous approach of separate consoles for different products like cloud app security and Cloud One, eliminating the need to switch between consoles for a complete security picture.

While telemetry data offers valuable insights into identity access, endpoint detection, and threat intelligence, doesn't provide complete visibility. There's no access to firewall logs or built-in network access control. However, the platform's strength lies in its advanced features like intrusion detection and integration capabilities, allowing for threat hunting and sharing data with other security solutions.

Vision One uses two methods for endpoint detection. The first is "active update," where devices connect securely using port 443 to the cloud to download the latest signature data every 12 hours, ensuring they have up-to-date protection. This eliminates the need for on-premise signature updates.

Vision One is user-friendly with clear navigation, but its wealth of data can be overwhelming for new users. For example, telemetry can be complex, and some alerts might go unnoticed by inexperienced users who lack the necessary skills to interpret the data effectively. This isn't a flaw of the product itself; it's simply a matter of needing the right training and experience to get the most out of it.

Vision One, while easy to manage, requires significant upfront investment when building a platform from scratch. Configuring agent deployment, servers, and third-party integrations, takes many hours and there's no perfect out-of-the-box solution.

While initially considering Trend Vision One as just a replacement antivirus solution, we realized its extended detection and response capabilities offered more than just basic endpoint protection. XDR allows for collecting telemetry data beyond signatures, enabling us to identify threats like suspicious file activity, lateral movement, and potential command-and-control communications. This provides a more comprehensive security posture compared to traditional antivirus solutions and helps reduce our workloads.

Our organization utilizes the full range of Trend Vision One features, excluding tipping points. This includes attack surface risk management, XDR threat investigation, endpoint, cloud, network security, and email protection. This full security posture positions us well for our future security roadmap.

Trend Micro Vision One requires significant customization to fit our specific needs, which increases the administrative burden. While the wider data collection offers a broader security net, we don't utilize all its services (e.g., Okta integration). This necessitates manual log ingestion from Azure (e.g., anonymous logins, suspicious tokens) and additional verification using separate tools like Azure for risky sign-in detection and IP vetting, making it a more hands-on security solution.

Trend Vision One has some usability issues. For example, extracting browser history for forensic analysis is cumbersome. The platform parses the history file but then doesn't allow exporting the data, making it difficult to share findings with managers. Additionally, the lack of a Network Security Installer for endpoint agents is surprising, especially considering servers have them. The feature request process, relying on a community voting system within a product portal, seems inefficient. Overall, improvements in data consistency and user-friendliness would be beneficial. 

I have been using Trend Vision One for two years.

Despite having several open support tickets with Trend Micro, I'm impressed by their exceptional customer service. Unlike Microsoft, they proactively reach out by phone to resolve issues quickly. This personalized approach makes me confident we'll get everything sorted out.

Whenever I encounter an issue, technical support is fantastic at providing a root cause analysis, which helps me understand the underlying problem and document it accurately for leadership.

Positive

I wasn't involved in the initial Trend Vision One deployment, but I heard about performance problems. While my team deployed the product itself through SCCM after enterprise approval, the agent caused high CPU usage due to configuration issues. Now, from my new perspective, it's clear these problems stemmed from deployment configuration, not the product itself.

Trend Micro recently switched from a license-based pricing model to a credit system, which caused some initial frustration during my renewal. While I've spoken with their leadership about the credit system's functionality and potential improvements, it still feels unconventional even though I'm now more comfortable with it.

I would rate Trend Vision One eight out of ten. 

In our organization, the IT department has a collective decision-making process for product procurement. During the proof of concept calls, a group of 30 IT professionals evaluate vendor presentations, like, Microsoft partners showcasing Windows Defender. They consider features, budget fit, and individual preferences before voting on the best option. Leadership then finalizes the purchase. While I, the senior security team member, have no direct influence on product selection like Trend Vision One, I significantly impact its functionality. I work directly with Trend Micro, providing daily suggestions for product improvement within the platform.

Upon taking control of Trend Vision One, I identified several areas for improvement, including integrating custom data feeds like taxi data, deploying agents in different ways, and collecting telemetry data specific to our environment e.g., Office 365 data. Since Trend Vision One doesn't natively collect everything, and tailoring it to our needs involved significant effort e.g., setting up DLP rules for email and collaboration, I'm unsure about its initial impact without customization.

While a patch exists for the vulnerability through Tipping Point, we don't have it, our existing intrusion prevention/detection rules within our server and workload protection system offer some mitigation. A specific module in this system is being configured to address the CVE and potentially protect our assets even if a patch isn't applied.

Trend Vision One is a great cybersecurity platform that requires upfront effort to set up but offers comprehensive protection for your organization. While it has room for improvement, the developers are actively adding new features like cloud scanning and AI-powered detections, demonstrating their commitment to innovation. This ongoing development ensures Trend Vision One stays relevant and effective in the ever-evolving security landscape.

My main use case for TrendAI Vision One is for ransomware protection, user behavior analysis, and protection. I use TrendAI Vision One for threat detection and response, which helps me with investigation and response. It helps to integrate with the existing infrastructure as my main use case for TrendAI Vision One. Data loss prevention has been a valuable use case with the endpoint security as a feature that stands out to me. The top security challenges in my industry include improving the cyber risk posture and ransomware protection, and TrendAI Vision One is helping me address them, especially for ransomware protection.

I find threat detection and response and remediation using playbooks the most useful features TrendAI Vision One offers me.

In a case of a ransomware incident, the playbook in TrendAI Vision One immediately contained the infection by isolating the endpoint, demonstrating how those playbooks and the detection and response features help me in my day-to-day work.

TrendAI Vision One has positively impacted my organization by specifically helping improve security posture and response time for threat handling, as well as improving our cyber risk score.

TrendAI Vision One has made managing security easier for me compared to earlier by providing centralized visibility and management across protection layers.

The area where I think TrendAI Vision One can improve is the technical support. TrendAI Vision One should speed up the response time for the support tickets that have been opened regarding needed improvements.

I have been using TrendAI Vision One for almost one year now.

TrendAI Vision One should speed up the response time for the support tickets that have been opened regarding needed improvements. I rate TrendAI Vision One a nine out of ten because TrendAI Vision One can improve the technical support. I am using TrendAI Vision One sensors on the endpoint, as well as on the endpoint and workloads. Covering the endpoint is very critical for my organization's network because the endpoint is one of the most important areas to be protected. TrendAI Vision One has helped reduce my time to detect and respond to threats; in my previous studies, I found the detection and response has come down from weeks to only days. My overall review rating for TrendAI Vision One is nine.

Our infrastructure utilizes Trend Vision One for endpoint and cloud-based security. While all our endpoints are cloud-based, allowing us to deploy Trend Vision One in the cloud, we also maintain endpoint-specific protection. Currently, our network infrastructure is not fully integrated with Trend Vision One. The platform primarily monitors our backend infrastructure and provides initial response capabilities.

I implemented Trend Vision One to consolidate log inspection, integrity monitoring, intrusion prevention, and application control into a single platform, eliminating the need to switch between multiple applications.

Trend Vision One provides centralized visibility and management across protection layers, which is crucial for compliance. It allows us to show audits of what’s going on and keep all evidence in one place. This centralized visibility has improved our efficiency, as it means just one login is needed to complete all necessary tasks, maintaining focus and reducing distractions resulting from multiple sources.

The Vision One executive dashboards effectively communicate our company's overall security posture by providing a clear risk overview. Executives appreciate the simple visual cues, with green indicating low risk and yellow signaling high risk, allowing for quick and easy understanding of our current security status.

I immediately recognized the benefits of Trend Vision One because, unlike our other security applications, it provides comprehensive visibility.

I utilize Vision One's risk index feature to assess our organization's risk level and benchmark it against our peers. This comprehensive evaluation allows us to understand our current risk profile, identify areas for mitigation, and determine acceptable risk thresholds. The risk index feature is essential to our business operations.

Attack surface risk management helped us identify blind spots in our environment and provided detailed remediation strategies. This works as a second pair of eyes that helps look for vulnerabilities, which in turn improves our security posture.

Trend Vision One improves our detection and response times by identifying vulnerabilities and summarizing mitigation strategies.

Trend Vision One helps reduce the amount of time we spend investigating false positive alerts by 80 percent.

I love Trend Vision One for its robustness, allowing us to deep dive into a lot of information. The Trend hunting feature is beneficial, providing the opportunity to investigate and see what's happening, using frameworks such as MITRE ATT&CK to analyze logs. Its risk index feature allows us to see risk status quickly and provides valuable insights into our security posture.

The only issue I have with Trend Vision One is the credit structure, which is confusing. An easier way to understand the credit structure would be helpful.

I have been using Trend Vision One for over five years.

Trend Vision One is stable and does not crash. In my experience, it has not shown any instability issues.

Trend Vision One is scalable. We can increase or decrease according to needs, although pricing changes when scaling.

Trend Micro's support response time can be slow. The quality of assistance varies depending on the issue. However, reaching qualified technical engineers can be challenging due to lengthy escalation processes.

Neutral

I've used many alternatives before, like Avast, SonicWall, and Mimecast. These alternatives don't have all the integrated features of Trend Vision One, particularly the server and workload capabilities.

The initial setup required deep diving and using resources such as help centers. Despite not being straightforward, it was manageable.

The deployment took three days.

I implemented Trend Vision One in-house with the support of team members, using resources like software guides and videos.

Trend Vision One is an expensive product.

I would rate Trend Vision One eight out of ten.

The most significant security challenge we face is zero-day attacks, which exploit vulnerabilities unknown to us. While Trend Vision One provides some protection, it cannot catch all zero-day threats, leaving us potentially exposed. This inherent vulnerability in our security poses the greatest risk.

Trend Micro handles most maintenance, but we are responsible for installing agent patches on our servers.

New users should understand that Trend Vision One is different from other solutions they might have used. Reading and fact-finding are crucial. They must ask the right questions.

We primarily use Trend Vision One for its XDR capabilities, email security features, and MDR services offered through ServiceOne. Leveraging these Trend Vision One products allows us to provide robust security solutions to our customers.

My customers range from small non-profits with 40 endpoints to large enterprises with over 2,000 endpoints across diverse sectors, including energy, manufacturing, finance, and software.

Vision One possesses machine learning predictive capabilities that have already proven effective. In the past week alone, it detected and blocked two scans for unknown threats. This capability is crucial, especially since our predominantly Canadian customer base faces an elevated risk of cyberattacks from China due to the recent government-level ban on TikTok. Consequently, we anticipate an increase in attacks. Trend Vision One boasts the largest zero-day initiative, renowned for its proficiency in detecting such threats.

The single console in Vision One streamlines cross-layer detection, threat hunting, and investigation, incorporating sandbox analysis and log search capabilities. It allows for endpoint isolation, remote shell establishment, and integration with tools like Active Directory and Microsoft Entra ID. Automated playbooks enable actions such as endpoint isolation, custom script execution, forensic investigations, user lockouts, and password resets, all of which are customizable. This automation is crucial for containing threats outside of working hours, as playbooks can be configured to automatically execute actions based on specific criteria, mitigating damage before staff return.

The single console provides comprehensive visibility across the entire IT security environment, including endpoints, cloud activity, workflow protection, email protection, and mobile device management, all within a single, unified platform.

Trend Vision One integrates with a range of security products, including various SIEM solutions, vulnerability management tools, and select firewalls. A comprehensive list of compatible products is available on Trend Micro's website.

Trend Vision One is relatively easy to learn for those with some security background. While first-time users may find it initially confusing, abundant learning resources such as YouTube videos and comprehensive documentation are available to help users quickly familiarize themselves with the platform.

Some of my customers maintain hybrid environments, and Trend Vision One enhances visibility by consolidating all systems into a single platform.

Trend Vision One has malware scanning capabilities, allowing it to detect, quarantine, and block malware effectively.

Trend's Managed Detection and Response service provides continuous 24/7 monitoring, effectively reducing staff workloads by eliminating the need for in-house security monitoring.

Trend Vision One improves my organization's visibility by consolidating security functions into a single console. These capabilities enhance our security operations, making it easier to manage threats.

Trend Vision One's most valuable feature is its centralized console, which provides comprehensive security features, including attack surface risk management. This allows for benchmarking our risk score against similar organizations based on size, industry, and location. Additionally, it offers endpoint vulnerability assessment, user behavior analytics, and standard XDR detection capabilities.

An area for improvement is integrating more tools with Trend Micro's SIEM. Expanding compatibility to include currently unsupported security tools, such as firewalls, would be beneficial.

I have been using Trend Vision One for approximately four months.

Trend Vision One is scalable.

To improve support, the company should streamline communication and reduce response times. Specifically, support tickets often require customers to provide redundant information, creating unnecessary extra steps in the process.

Positive

Overall, I rate Trend Vision One a ten out of ten as I am extremely happy with Trend Micro's capabilities and their platform's strength.

Trend Vision One is easy to maintain.

The primary use of Trend Vision One is for its Endpoint Detection and Response and Extended Detection and Response solutions.

To address challenges with our attack surface management, we implemented Trend Vision One.

Trend Vision One's most valuable feature is its endpoint firewall rules.

The centralized visibility and management have been very important to us, as it allows for an effective EDR or XDR solution with central management. Without such solutions, I cannot imagine dealing with problems efficiently. The executive dashboards are used for main reporting and central management, improving readability.

Trend Vision One's attack surface management capabilities are a critical feature that we utilize.

Integration with other tools and deploying in hybrid environments need improvement. The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.

The high number of false positives in Trend Vision One presents a challenge. Reducing these requires extensive exclusion and allow lists, which are difficult to manage effectively.

I have been using Trend Micro Vision One for one year.

Trend Vision One is scalable.

The technical support is not good. We have to purchase support separately and the engineers are not readily available.

Neutral

We previously used Sophos and Microsoft Defender. For hybrid, we switched to Microsoft Defender due to easier integration with on-prem and cloud. I would recommend Trend Micro for Linux and mixed environments.

The standard deployment of Trend Vision One was straightforward and took approximately 24 hours to complete with two people involved.

Trend Vision One offers a competitive price-to-value ratio.

We evaluated Microsoft Defender and Sophos before switching. Microsoft offers more options for attack surface reduction rules compared to Trend Vision One.

I would rate Trend Vision One eight out of ten.

We have 400 users of Trend Vision One in our organization.

Two administrators are required to manage Vision One.

Vision One access supports multiple modules, including endpoint protection, the XDR module, and the Cloud One module, which are the ones that particularly caught our interest.

We have been doing a proof of concept for Trend Vision One to assess its capabilities as a cybersecurity solution. Vodafone is partnering with Trend Micro to offer security services and products to our customers to secure their environments, similar to a SaaS solution. We are exploring it as a partnership opportunity to provide enhanced security solutions to our customers.

We conducted a POC and tested multiple use cases by downloading malicious files and observing their behavior. Trend Vision One successfully detected and blocked all threats, including malicious files, scripts, and even dormant scripts that later became active. All these threats were stopped at the endpoint level, demonstrating that Trend Vision One effectively defends against malware, ransomware, and malicious scripts.

Trend Vision One incorporates a machine learning agent designed to defend against advanced threats, such as zero-day attacks. This agent monitors endpoints for malicious activity and, if detected, automatically quarantines the affected machine to conduct further analysis.

It employs machine learning to quarantine devices during ransomware attacks, however, this functionality has not yet been tested.

Trend Vision One provides a single console with a unified dashboard that consolidates information from our entire environment.

The single console provides end-to-end visibility into our IT security environment. We tested the endpoint security, and the SDR performed exceptionally well, providing a clear topology and metrics of our environment. This allows us to monitor the status of each node within our network.

The Trend Vision One platform was integrated with a Linux-based Service Engine to facilitate integration with third-party IT security solutions.

Learning to use Trend Vision One was straightforward, thanks to the helpful courses available on their portal and the excellent support provided during product introduction.

Administering Vision One endpoint security is easy through the single console.

We successfully tested Trend Vision One in a hybrid environment, with components deployed both on-premises and in the cloud.

Trend Vision One offers virtual patching to protect against vulnerabilities while vendors develop permanent patches. This is crucial because vendor patches can be delayed, leaving systems exposed. Virtual patching provides immediate protection, acting as a temporary shield until the official fix is released.

Since we are still in the testing phase, we have not yet seen a reduction in viruses or malware. However, we anticipate potential improvements in security operations across hybrid environments if implemented fully.

Trend Vision One's greatest assets are its cloud-based platform and credit-based purchasing system, which eliminate the need for traditional licensing and procurement processes, enabling quick product acquisition within one or two days. Trend Micro's strong reputation and excellent threat intelligence further enhance the platform's value. The analytics are also good, particularly the XDR and cloud assessment tools, which correlate logs and information to consolidate alerts for the SOC team.

One area that requires improvement is the installation process of the agents, as it is not seamless. The installation sometimes requires multiple troubleshooting steps and is not straightforward.

We have been conducting the POC of Trend Vision One for approximately three to four months.

There were no major issues with stability, no bugs, glitches, or errors, except for the challenges faced with agent installation. I rate the stability of Trend Vision One eight out of ten.

I rate the scalability of Trend Vision One ten out of ten.

We did not engage with customer support during the POC phase, so we cannot provide feedback on that aspect at this time.

Positive

For endpoint protection, we have used Microsoft Defender and Cortex XDR. We encountered issues with those solutions, but Trend Vision One seemed to address these concerns effectively.

The initial setup was not complex. The prerequisites were set first, allowing integration to be completed in about a week.

The pricing is mid-range, neither cheap nor overly expensive. The cost is considered fairly priced.

I would rate Trend Vision One nine out of ten.

Our team from our organization includes three members involved in the POC testing.

I recommend Trend Vision One to other users based on our experience during the POC phase.

Its main purpose is orchestration where I have full visibility into all the different Trend Micro products I use, and it is all centralized in a single dashboard. There is ease of use with this centralized dashboard. With this centralized management, I can dive into technicalities, and I am able to do all my workbench investigations. It is quite clear, and I do not have to sift through different logs. It makes our work so easy when we need to respond to or remediate a particular issue.

The main problem that we wanted to solve by implementing Trend Vision One was the blindspots. We tend to focus on endpoints, but we forget IoT devices such as printers and CCTV cameras. This is where we had serious blind spots simply because these devices do not have an operating system. For us, it was just about eliminating these blind spots. That was our number one focus.

It has been exceptional. If you look at the evolution of the Trend Micro products up until Vision One, you can see that they do what they say they do. It has worked for me so well. That is why I have had it all these years.

We have protection against zero-day threats. One of the things that pushed me towards Trend Micro was the fact that they have the R&D for the zero-day initiative. They are a pioneer in terms of classifying CVEs. It gives me comfort. When you go and check the workbench or the report, you can see the type of exploits that it was able to detect, which have even been classified as CVEs.

Apart from the things that I do in IT, my responsibility is to protect my company's assets. I am able to safeguard my data against ransomware. The company does not have to worry that they can be held at ransom. The assurance that they do not have to pay just to get their data back makes it easy to sleep at night.

We have a single console for cross-layer detection, threat hunting, and investigation. We have what we call the executive dashboard. This is what I share with the C-suite. It is quite easy for me to break down cybersecurity in a business way, and then, of course, we have the operational dashboard and the security dashboard where I centralize all the products into one single pane. From an orchestration point of view, I love Trend Vision One. We are able to orchestrate all of our different products from one single dashboard.

Trend Vision One provides visibility into different products. I have a 360-degree view of my entire IT infrastructure, which helps me understand my threat landscape and the way it looks. The beauty of it is that it has metrics. I can see how I am performing as compared to 30 days or 7 days ago in terms of the risk indicator. Is it going up or is it going down? This is important for me because I am able to forecast and anticipate behaviors or patterns from the people perspective and the process perspective. I know what I need to do and train people on, and in terms of processes, I know what I need to do to clean up my policies. In terms of technology, I can assess if there is any other thing of Trend Micro that I need to supplement to make sure I am fully protected.

Our response is instantaneous. I do not have an exact percentile in mind when it comes to the reduction in the response time, but our response is instantaneous.

I have integrated it with my NUC, my firewall, and my database monitoring tool. Trend Micro has a feature for virtual patching through Trend Micro TippingPoint. It instantaneously does the patching and cascades them across. Apart from what we call scheduled patching, on-demand patching is a part of their product features.

Trend Vision One is very easy to learn. This is the second organization where I am using this Trend Micro solution. When I introduced it, my team did not know about Trend Vision One, but within a month, simply with the help of the business portal where we have the e-learning, they were fully skilled and even certified at the entry-level of Trend Micro. Their feedback was that it was quite easy for them to adopt.

Trend Vision One is not at all difficult to administer.

We have seen a reduction in viruses and malware since implementing this solution. They provide you with the metrics for risk posture. You can see the reduction in your threat landscape. It goes granular to the point of telling you which type of malware or threat you are exposed to and the reduction. It is very definitive from a percentile marking. In my previous organization, we saw about a 75% reduction when we rolled it out. We were previously using something else there.

It reduces administrative overhead. I stopped adding additional headcounts from a security analyst and a security officer's point of view. It helps me reduce the overhead. On average, considering the annual wage of a security analyst, there is a reduction of about 7,000 dollars per annum.

I use Trend Micro's managed XDR services in conjunction with Vision One Endpoint Security. It reduces overhead. It is a fully-fledged managed service, so I do not need to have the business invest in an in-house SOC. It is a whole lot cheaper.

From an automation point of view, I find the ability to curate and deploy playbooks very helpful. I find that very convenient for us. It gives away the manual process. There is the ease of use.

I love what they have done with their Trend Companion AI, where it becomes so easy to have it do something for you instead of sifting through different tabs. So, the automation element and their new AI feature are top-notch for me.

I find the virtual patching that they offer superb.

There should be a bit more dynamism when it comes to their playbooks in terms of the action triggers. That is the only thing that I would want to see a bit more. There should be a bit more dynamism, especially when you are creating your own playbook. This is something I have also discussed with Trend Micro.

I have been using Trend Vision One since 2020 when it was rolled out. I have been using Trend Micro products since 2015.

It is stable. I would rate it a ten out of ten for stability.

It is scalable. I would rate it a ten out of ten for scalability.

I would rate their support a ten out of ten.

Positive

I have used a plethora of other solutions. I moved to Trend Vision One for multiple reasons:

• The ability to do what the solution says it does
• The ability to orchestrate all different solutions into one single pane
• The ability to have automation when it comes to detecting and responding to threats

It is deployed on the cloud. For me, the deployment was easy. For the endpoints, we just did a GPO push through Active Directory. For the cloud, we used just simple tenancy APIs and we were good to go.

It took us a week simply by virtue of how big the organization was.

In the IT team, there are 10 people working with this solution. We also have other departments such as risk and audit that use it. Overall, there are about 20 people directly working with it. The remaining are users for whom it just works silently in the background.

The maintenance is not done in-house. It is handled 100% by the OEM. They do share notifications, but we as users do not feel it, so whatever maintenance is required is handled 100% by the OEM. That is the beauty of a cloud service. You are not overly bothered by it.

In my previous company, over the four years, I believe we had seen about 81% ROI.

There are cost reductions because of the simple fact that I have automation. It means that I do not need to spend a whole lot on headcount for security analysts. From a commercial point of view, it has helped me reduce my operational costs, and then there are also security cost reductions because of the fact that it is automated and it responds in real time.

When I compare it to its peers that can do the same, it is cost-effective.

The evolution has been great. When I started using Trend Micro Vision One, the product feature was what they used to call business worry-free. It has evolved from an EDR to a fully-fledged XDR. You can see that the R&D is putting in work, and there is evolution. In terms of product coverage, they do not look at only endpoint protection. Right now, we have bespoke server protection. We have cloud asset protection and email security. You can see the growth of Trend Micro when it comes to its cybersecurity offering.

Based on my experience, I would recommend this solution. The ease of use, elimination of overhead, and return on investment are the reasons why you should have this solution.

I would rate Trend Vision One a ten out of ten.

We use it for analytics. We check all the maps and communications when there is an incident or an issue. It is very helpful for analytics.

Trend Vision gives a lot of visibility. If you have a big environment, you can use it to see logs or events. It gives more visibility into what is going on in your infrastructure.

Last year, we experienced an attack attempt, and it gave us a lot of visibility. We were able to track the source and all the processes that were involved during the attack. For security, it is very good.

Trend Vision One has helped reduce our time to detect and respond to threats by 30% to 40%.

I find the maps particularly helpful. The object list, specifically the suspicious object list, is also quite valuable. You can simply add one object to that list to manage it from another solution.

It gives comprehensive visibility. It is very good. It gives a lot of visibility into all layers such as layer three or layer seven. It helps with monitoring the endpoints, including all the desktops and processes or communication between servers.

I believe that the interface could be more user-friendly. At times, it is challenging to locate certain features, and they need to reorganize the user interfaces.

I have been using the solution for one year.

I would rate their customer support a five out of ten. They sometimes do not give enough attention to the tickets. Even when I update a ticket or a case, they ask the same questions that I have already answered. I explain my problem, and they respond as if not paying enough attention.

Neutral

Previously, we used another solution. We observed that Trend is trying to move all the solutions to Vision One. That is why we decided to transition, and it is working very well. 

It gives more visibility. The other solution was focused only on the server or endpoint protection. It did not provide any tracks, just the basics. With Vision One, we can see all the information correlated in one place, which I find very helpful.

The initial setup is very easy. It is not very complicated. Sometimes, the documentation is not updated, but the processes are very intuitive, so it is not that hard.

In terms of the implementation strategy, we first focus on non-critical servers or appliances, and then we move on to critical ones.

It is being used in an enterprise environment at a data center.

The implementation may require two people, depending on the infrastructure and scale. You might need an engineer or an administrator.

For maintenance, there are two people. One person scans and reviews all the information and the other one is from the backup. It requires minimal maintenance.

Overall, the visibility and security that it provides are our returns on the investments.

I feel that Vision One is a bit expensive. As for the pricing or licensing, I would rate it a seven out of ten.

I would rate Vision One an eight out of ten.