Symantec Siteminder Reviews

Its flexibility and ease-of-use are the most valuable features.

The objects are tied together well in the administrator UI. It's flexible and easy to use, and the the policy store schema has been structured well.

It provides auditing and secure cookies, as well.

It provides security and protects end-applications. Auditing is good – it does a really good job of gathering all the transactional data. Anytime a user initiates a transaction, all of the information is captured.

It is very good. I have been working with the product for a very long time and have had no problems directly related to SiteMinder or its capabilities – only issues with our underlying infrastructure. There were a few things that CA has already addressed.

It scales very well. You can scale it horizontally or increase threads or socket configurations within the solutions.

They’re really good. Very knowledgeable. I had a policy store corruption – they were able to help me fairly quickly, in a reasonable time.

I’ve been doing it for a long time, I can say it's medium-level complexity. The policy store configuration, and tuning the policy store is a bit complex in ensuring it does not corrupt.

It is easy to implement, use, and scale. There is room for improvement as with any product. It’s solely based on what their requirements are, their user population, and their enterprise environment.

The client has a biometric identification module. We integrated that with the CA Single Sign On for new user registration, and it works perfectly fine for us.

It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password.

Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days.

The Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application.

Maybe they could improve on the Federation part, and Federation with the apps. Not only for the websites, but with the apps also.

It's a very stable product.

Once we experienced a crash, the main policy engine of Single Sign On crashed, but CA gave us a fix for that.

Scalability-wise it's good. It's built into the product.

The support could improve in its response times, and in the understanding of the customers' problems.

It was complex. The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live.

When we're looking to select a vendor for a product, what's most important for a client like ours is the security; the product should be really secure. The next most important is the stability.

I rate it an eight out of 10 because, once we implemented it and the Federation part was working fine, we haven't faced any problems, except for that one instance where the policy was crashing.

I would definitely suggest going for CA Single Sign On.

It is reliable.

I do not think there is anything to improve. It is a pretty complete product.

We are using it as we have implemented it. I have not seen anything that is missing.

No issues encountered.

No issues encountered.

The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect.

It was a long time ago, but we stopped using them because of it. It was very long time ago. It might be better now, but it used to not be so good. Now, we solve problems in another way.

We started to use the product before it was CA. It used to be another company's product. CA bought the company a couple of years ago. I do not remember who it was actually.

It provides good security as a single sign-on tool and is easy to integrate with various applications. Also, the admin UI it provides is very user-friendly.

It provides end users with SSO to our applications – they log in once and they can access all of our applications. It’s simpler, more secure, and involves less time for the end users, giving them a better experience with us.

I'd like to see authentication using biometrics. This would be a nice addition.

Although the policy server has sometimes spontaneously restarted, it’s mostly good.

It’s scalable; you can add new servers and away you go. If we add more users or more load, it’s easy to scale up.

They are very helpful – always there when we need them. We had a problem with their impersonation solution with our application. It was not working with the existing version, so we called them and they determined the right solution was to downgrade.

We also have support tickets for other CA products and they are very responsive – on time and are helpful.

It was already in production when I joined the company.

It provides a good UI for us, and it provides a good solution for our needs. As a standalone product, it's good.

You should understand the user setup, requirements, how you want to service the users, and their infrastructure. Based on this information, you can find the right solution.

I really like the robust functionality that this solution offers, such as federation, OAuth, security, and multi-tenancy, just to name a few.

It really helps us and, importantly, it's very easy to use.

In regards to our organization, it provides a level of security that allows us to get on with our work.

The initial setup was kind of cumbersome as the instructions were not great. They should really improve this.

It has had its moments, but we deal with them and it seems to be getting better.

Definitely scalable, no problem here.

Mixed, as there are different levels of expertise and so the quality of support not consistent.

Others in my company had done the due diligence because once you’re married to the product you cannot change. But I don’t think CA SSO is the best out there right now.

It was complex and not at all straightforward. They really need to work on this.

Just do your research. This is very important.