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SOTI MobiControl Room for Improvement

CG
Account Manager at a computer software company with 51-200 employees

Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy. The majority of the devices that we sell use Android OS. With the latest versions of Android that are coming out, like 10 and 11, you have to have MDM software to register devices with Google. You can't get them online without going through an MDM, it's kind of this funny new aspect of Android, and it's all designed so they can control all their Android devices in the future. With the way things are licensed and the direction that Android and Google are going, they're trying to eliminate old legacy devices.

There's no way to stop that unless you control the licensing. So if a company buys a hundred new devices, they have to register with Google. Once they're registered, if a new company tries to sell those hundred devices five years later and another company tries to register the devices, Google can shut them down and say that they're not authorized to relicense this product

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SB
CTO at a computer software company with 501-1,000 employees

There are complexities around networking and how to configure Mobicontrol into a network with the security requirements, et cetera.

SOTI is currently making changes to the platform to simplify it further for an even better user experience.

It would be helpful if the product offered more integration and more features around the iOS and macOS platforms.

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NB
Director and General Manager at a tech services company with 11-50 employees

The pricing policy of SOTI is not stable. You buy it today at one price, and the following year, it becomes something like 5% or 7% higher.

From my point of view, SOTI is a little bit weak in terms of implementation on the new Windows 10 devices, and they have to work on this. 

It can't compete with Intune and other solutions when it comes to Windows implementation. It's work well with iOS and Android. 

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Find out what your peers are saying about SOTI, VMware, Microsoft and others in Enterprise Mobility Management (EMM). Updated: January 2022.
564,643 professionals have used our research since 2012.
AH
Senior Analyst Service Management at a transportation company with 10,001+ employees

The look and feel of the dashboard could be improved. I'm used to the old dashboard. The new dashboard has more steps involved just to get to the information we need. They need to streamline it or align it more with the older version which actually worked better.

The solution could use better reporting.

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MM
Head Of Information Technology at a outsourcing company with 201-500 employees

Hopefully, the anti-virus will be available for Windows in the future.

There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them.

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RM
IT Support Manager at a wholesaler/distributor with 201-500 employees

Adding more features for iOS devices would be an improvement.

I found that there's a learning curve to kind of poke around and get used to the dashboard. Otherwise, it is pretty user-friendly.

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SU
Senior Administrator at a computer software company with 10,001+ employees

SOTI MobiControl could improve by being more user-friendly.

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Vice President Derivatives Ops IT at a financial services firm with 10,001+ employees

In terms of the migration from AirWatch to SOTI, we had a specific use case to migrate. If there was already an existing setup on VMware Workspace ONE AirWatch, we had to figure out how to set it up or realign it on SOTI. It is a good feature but still needs to be improved in terms of the number of new devices to which it can reconfigure.

There is a limitation if you want to migrate from the AirWatch to SOTI.

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NC
Systems Engineer at a tech services company with 51-200 employees

Its user interface needs to be improved.

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Find out what your peers are saying about SOTI, VMware, Microsoft and others in Enterprise Mobility Management (EMM). Updated: January 2022.
564,643 professionals have used our research since 2012.