it_user693984 - PeerSpot reviewer
Consultant at a manufacturing company with 1,001-5,000 employees
User
Supports all the traditional firewall components, but the install was slow due to the GUI
Pros and Cons
  • "The UTM features are reasonably strong and the patterns are updated on a regular basis"
  • "The lack of import/export functions for network and service options drives me mad."

What is our primary use case?

  • Providing the firewall to my small business office. We run it on a fanless PC and a supporting 50Mb/s VDSL connection.
  • Supports 10 devices and has 40 rules.
  • Using UTM and IPS extensively.

What is most valuable?

  • Using the Home version to help Sophos develop the XG. I have not used the earlier UTM, which colleagues have recommended.
  • The UTM features are reasonably strong and the patterns are updated on a regular basis
  • Supports all the traditional firewall components

How has it helped my organization?

Not applicable.

What needs improvement?

  • The lack of import/export functions for network and service options drives me mad.
  • No route to NULL
  • No Dshield.org integration
Buyer's Guide
Sophos UTM
April 2024
Learn what your peers think about Sophos UTM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Not applicable. 

How are customer service and support?

Not applicable.

Which solution did I use previously and why did I switch?

Originally Cisco 871 IOS IP Advanced Security, then Juniper SSG20, which was getting old and service contracts were too expensive.

How was the initial setup?

Slow because of GUI and lack of .csv style object import.

What about the implementation team?

In-house

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

If you can afford it, go for a small Check Point, as it is easier to manage.

Which other solutions did I evaluate?

Linux ipchains and modern equivalents.

What other advice do I have?

Takes awhile to build a comprehensive rule set because of the relatively slow Web GUI.

If you build, backup, restore and reconfig between the boxes.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Quality Officer at a tech services company with 10,001+ employees
Consultant
I know I am secure against threats from the internet

What is most valuable?

The IPS and endpoint protection function.

A standard Firewall of an access router, monitoring up to OSI level 4, is unacceptable anymore these days. The endpoint protection solution is integrated, thus running along with the notification function.

How has it helped my organization?

All the necessary functions being incorporated into one solution with notifications configured, I know I am secure against threats from the internet. (Up to the limits of the solution in the constantly evolving and dangerous Internet).

What needs improvement?

  • A cleaning up function to remove unused references.
  • A dashboard to show that the various parts of the solution really do their tasks and not only have been activated or configured (e.g., From the live log of the IPS function it is difficult to understand if the solution (snort) is running or experiences a problem and has stopped working.
  • The possibility to add the sandbox (and possible future) function, paid for, to the free Home version.

For how long have I used the solution?

I've used this solution for three years.

What do I think about the stability of the solution?

Some with the IPS function (snort).

In my case, when restarting the system (because of an update), I doubt that snort starts correctly and do a manual restart of the IPS function (see my answer for 'Room for Improvement').

What do I think about the scalability of the solution?

No, I use the solution in a VMware environment with Intel Network interface cards.

How are customer service and technical support?

As a free home user, I have not used the support services up until now.

Once, I did upload an Office document that appeared to give a false positive, but never got a notification. I understand this because of the priorities that have to be given, but I would have liked to receive a (even small) reaction.

Which solution did I use previously and why did I switch?

I did take a look at other open source solutions, but found the Sophos UTM, being the best professional free for Home UTM solutions, full blown, and updated daily, to be the best solution.

How was the initial setup?

The setup wizard provided me with just enough insight into the basics of the solution -- to be able to start using the solution fully after some self-study and exploration of the various knowledge bases and forums.

What's my experience with pricing, setup cost, and licensing?

I looked at some open source variants but being able to use the best professional (free for the home version) product with regular updates -- convinced me to use the Sophos UTM solution at Home.

Which other solutions did I evaluate?

The instability and best effort service of a community of the open source solution did not give the right trust to depend on in the battle against the negative sides of the worldwide internet

What other advice do I have?

Start simple and step-by-step, and start using the product fully.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sophos UTM
April 2024
Learn what your peers think about Sophos UTM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
Assistant Manager IT Zircon Technology at Zircon Techonolgy
Real User
Top 20
Offers strong network security and the option for remote deployment, with good configuration options and easy handling
Pros and Cons
  • "The solution is easy to handle and configure."
  • "The reporting could be a lot better."

What is our primary use case?

We use this product for network security and implement using a Sophos SD-RED device. 

What is most valuable?

The solution is easy to handle and configure. 

The product also offers remote deployment capability with a Sophos SD-RED device. 

What needs improvement?

The reporting could be a lot better and technical support could be improved.

For how long have I used the solution?

We have been using this solution for two years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is relatively scalable, we have over 500 users in our company and use three people for maintenance. 

How are customer service and support?

In our experience it has been hard to get to customer support, even premium support doesn't offer much availability.  

How was the initial setup?

The initial setup is quite simple. 

What's my experience with pricing, setup cost, and licensing?

The price is comparable to other products of this kind. 

Which other solutions did I evaluate?

We considered implementing a SonicWall product, but went with Sophos UTM because it is easier to handle and configure.  

What other advice do I have?

I would rate this solution a nine out of ten. 

We are satisfied with Sophos UTM and will continue implementing it for the foreseeable future. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Specialist at Shabana Group
Real User
Stable with good technical support, but the web filtering should be improved
Pros and Cons
  • "This is a very stable product."
  • "Anti-phishing functionality should be improved."

What is our primary use case?

We use Sophos UTM to protect our infrastructure.

What needs improvement?

There are things missing when it comes to policies.

The web filtering capability should be improved.

Anti-phishing functionality should be improved.

For how long have I used the solution?

We have been using Sophos Unified Threat Management (UTM) for two years.

What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

Scaling this solution works fine.

How was the initial setup?

The initial setup is complex.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are paid on a monthly basis.

What other advice do I have?

Overall, this product is very good and I recommend it for other users.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT SM & Security Consultant at a tech services company with 1,001-5,000 employees
Consultant
Sandstorm protects against crypto viruses in real-time
Pros and Cons
  • "Advanced protection (Sophos Sandstorm) - Protects against crypto viruses in real-time."
  • "There is still room for improvement in wireless protection. I don't mean their WiFi device is bad, but there are still things to improve on, such as WiFi roaming."

How has it helped my organization?

We replace customers' old and expensive devices such as firewalls, anti-spam, etc. with Sophos, as it has all these features. You don't need four boxes if you can have all these features in one box.

What is most valuable?

The most valuable features are

  • Web Protection - Protects you against problems originating from the internet.
  • Advanced protection (Sophos Sandstorm) - Protects against crypto viruses in real-time.
  • Email Protection - Really strong anti-spam.
  • REDs (Remote Ethernet Device)  - Connects you from a remote workplace to your source network.

What needs improvement?

There is still room for improvement in wireless protection. I don't mean their WiFi device is bad, but there are still things to improve on, such as WiFi roaming.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No, everything works perfectly.

How is customer service and technical support?

They have consultants who can help you quickly.

How was the initial setup?

 You can use the wizard which will guide you through all the initial settings.

What's my experience with pricing, setup cost, and licensing?

Sometimes more is less, meaning if you want more than three features, take the FullGuard licence.

What other advice do I have?

We do not use this on AWS.

Before implementing the SG appliance, completely prepare the rules for your network; know what and where you want to implement.

Disclosure: My company has a business relationship with this vendor other than being a customer: Gold Partner.
PeerSpot user
Global Network Security Admin at a consumer goods company with 201-500 employees
Real User
It can identify threats quickly, then find the affected devices and quarantine them
Pros and Cons
  • "It has helped by identifying threats within the company. If there are computers or servers that are compromised, then we are able to identify them right away in the system."
  • "The technical support only communicates via email. I would prefer to communicate directly with someone."

What is our primary use case?

I am using it for security, antivirus, and malware detection.

How has it helped my organization?

It has helped by identifying threats within the company. If there are computers or servers that are compromised, then we are able to identify them right away in the system.

What is most valuable?

It can identify threats quickly, then find the affected devices and quarantine them.

It ease of use: The GUI is easy to maneuver through; it is not complicated.

What needs improvement?

The support needs improvement.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It has been stable. We haven't had issues. It does what it is supposed to do.

What do I think about the scalability of the solution?

Since it is cloud-based, scalability works great. We have around 300 users in our environment.

How is customer service and technical support?

The technical support only communicates via email. I would prefer to communicate directly with someone.

Which other solutions did I evaluate?

We also considered Symantec and McAfee. We did not chose them because we had experience with both of them and were not happy with their platforms.

We chose Sophos for its ease of use and it detects malware and viruses that other companies can't detect.

What other advice do I have?

The product works. It helps you identify threats within the environment.

We were able to integrate it with different devices and the installation is straightforward.

We are using the cloud-based version, but it is through Sophos directly. We are not using AWS. A lot of this stuff is also on-premise.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Security Engineer at a tech services company with 51-200 employees
Real User
Top 5
Good profiling but problems with auto-updating
Pros and Cons
  • "Sophos UTM's most valuable features are profiling and its simple configuration."
  • "There's an issue that when we deploy UTM on fiber, it automatically upgrades to the latest version without giving an option to stay on the current one."

What is our primary use case?

I mainly use UTM for app filters.

What is most valuable?

Sophos UTM's most valuable features are profiling and its simple configuration.

What needs improvement?

There's an issue that when we deploy UTM on fiber, it automatically upgrades to the latest version without giving an option to stay on the current one.

For how long have I used the solution?

I've been working with Sophos UTM for over four years.

What do I think about the stability of the solution?

UTM is stable.

What do I think about the scalability of the solution?

UTM is scalable.

How are customer service and support?

Sophos' technical support is good.

How was the initial setup?

The initial setup is simple.

What other advice do I have?

I would rate Sophos UTM as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Integrator
PeerSpot user
Cyber Security Officer at Grupo Vision
Real User
Has good quality and functionality
Pros and Cons
  • "The most valuable feature is the price. I've been requesting prices all over these years between different solutions like Fortinet, Palo Alto, and Check Point and Sophos has been the cheapest and the best of all of them that I have tried. I have been working with Fortinet, it's a fact that the price is surprisingly better."
  • "Sophos should improve its ability to check something like bandwidth consumption for users or something more real-time."

What is our primary use case?

Our primary use cases include: 

  • Remote SSL connection
  • Web-filtering
  • Web server protection
  • WAF application.
  • Firewall rules

How has it helped my organization?

We have securely deploy systems accesible only behind encrypted ssl vpn and all user can access without the risk of data exposure.

What is most valuable?

The most valuable feature is the price. I've been requesting prices all over these years between different solutions like Fortinet, Palo Alto, and Check Point and Sophos has been the cheapest and the best of all of them that I have tried. I have been working with Fortinet, it's a fact that the sophos price is surprisingly better.

I have also worked with Check Point and it's not far enough from what Sophos can do. In terms of quality and functionality, Sophos is very useful and better than the competition.

What needs improvement?

Sophos should improve its ability to check something like bandwidth consumption for users or something more real-time.

real time trafic graph most show specific info from user, ip and bandwith, in my personal opinion i have seen better traffic graphs in open source firewalls.

For how long have I used the solution?

I have been using Sophos UTM for six years.

What do I think about the stability of the solution?

It's very stable. In all the time I have been using it, I haven't seen it fail or gets stuck.

What do I think about the scalability of the solution?

Scalability is not a complex issue and is something you can do within 20 minutes. I've been managing three UTMs, one with 50 users, another one with around 150, and the biggest one has 3,000 users.

Which solution did I use previously and why did I switch?

i used PFSense, the capabilities of UTM sophos y very much higher and powerfull.

How was the initial setup?

The initial setup was straightforward. It depends on the rules, but a basic setup can take up to seven to 15 minutes max.

What about the implementation team?


What was our ROI?

Based on cost compare with other vendor who bill per license and OTP users, the ROI have been set as far as 6 moths.

What's my experience with pricing, setup cost, and licensing?

SOphos is the best alternative in features, specifications and lower price.

Which other solutions did I evaluate?

yes i did, Fortinet, Checkpoint, Palo Alto, Meraki.

What other advice do I have?

It's a good solution, I would say to go for it. 

I would rate Sophos UTM a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Sophos UTM Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Sophos UTM Report and get advice and tips from experienced pros sharing their opinions.