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Senior Network Security Engineer at a tech services company with 51-200 employees
Reseller
Top 5
Good profiling but problems with auto-updating
Pros and Cons
  • "Sophos UTM's most valuable features are profiling and its simple configuration."
  • "There's an issue that when we deploy UTM on fiber, it automatically upgrades to the latest version without giving an option to stay on the current one."

What is our primary use case?

I mainly use UTM for app filters.

What is most valuable?

Sophos UTM's most valuable features are profiling and its simple configuration.

What needs improvement?

There's an issue that when we deploy UTM on fiber, it automatically upgrades to the latest version without giving an option to stay on the current one.

For how long have I used the solution?

I've been working with Sophos UTM for over four years.

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Sophos UTM
October 2025
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What do I think about the stability of the solution?

UTM is stable.

What do I think about the scalability of the solution?

UTM is scalable.

How are customer service and support?

Sophos' technical support is good.

How was the initial setup?

The initial setup is simple.

What other advice do I have?

I would rate Sophos UTM as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner / Integrator
PeerSpot user
Presales & Implementation Engineer at a tech services company with 11-50 employees
Real User
Offers good threat monitoring features
Pros and Cons
  • "It is a very good product. The threat monitoring process is the most valuable feature."
  • "Sophos should be more user-friendly, have more dashboards, and an easier implementation."

What is most valuable?

It is a very good product. The threat monitoring process is the most valuable feature. 

What needs improvement?

Sophos is good for endpoint security but Trend Micro is better than Sophos. APEX is better than Sophos because it has a friendly, usable dashboard, and the implementation is very easy.

Sophos should be more user-friendly, have more dashboards, and an easier implementation.

What's my experience with pricing, setup cost, and licensing?

It is the cheapest product available. It's good if you have a low budget. 

What other advice do I have?

I would rate Sophos UTM a ten out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Sophos UTM
October 2025
Learn what your peers think about Sophos UTM. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
IT Technician at Wm tech
Real User
User-friendly interface, useful documentation, and great support
Pros and Cons
  • "The most valuable feature of Sophos UTM is the simple-to-use interface."
  • "Sophos UTM could improve if there was no limitation on users."

What is our primary use case?

I am an implementor and I provide support for customers' use cases. The solution is used as a load balancer, and for VPN access.

What is most valuable?

The most valuable feature of Sophos UTM is the simple-to-use interface.

What needs improvement?

Sophos UTM could improve if there was no limitation on users.

For how long have I used the solution?

I have been using Sophos UTM for approximately six months.

What do I think about the stability of the solution?

I rate the stability of Sophos UTM a ten out of ten.

What do I think about the scalability of the solution?

I rate the scalability of Sophos UTM a ten out of ten.

How are customer service and support?

The support from Sophos UTM is good.

I rate the support of Sophos UTM an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The implementation of Sophos UTM is simple. The documentation of the solution is satisfactory.

I rate the initial setup of Sophos UTM an eight out of ten.

What about the implementation team?

We use two engineers for the deployment of Sophos UTM.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is high. The price from USD to my currency is expensive.

I rate the price of Sophos UTM a five out of ten.

What other advice do I have?

This is a good solution and they should try it.

I rate Sophos UTM a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. implementer
PeerSpot user
Buyer's Guide
Download our free Sophos UTM Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Sophos UTM Report and get advice and tips from experienced pros sharing their opinions.